Window Nation Inc

Founded 2006 • With Angi since January 2019

At Window Nation, we know replacement windows. We’re third-generation window replacement experts who have been lucky to provide homeowners replacement windows, siding, and doors for over fifteen years. We opened our first showroom in Maryland in 2006, quickly growing to serve homeowners in cities across the country – and we’re not stopping there. We’re grateful for every homeowner who has trusted us to upgrade their most important asset: their home. We’ve learned a lot about home improvement over the years, but the most important thing we learned isn’t about window replacement. We learned the home improvement industry isn’t about offering the best windows, siding and doors; it’s about the relationships we build with our customers.

Awards and Badges

Angi Certified

Amenities

Free Estimates
Yes
Warranties
Yes
Eco-Friendly Accreditations
Yes
Licensed
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.5

(53) Verified Reviews

Ratings Distribution

5

41

4

4

3

3

2

3

1

2

Rating Details

Price
4.6
Professionalism
4.6
Punctuality
4.6
Quality
4.7
Responsiveness
4.4

Read reviews by category

window replacement (49)door installation (11)
Showing 1-25 of 53 reviews
Jutta H.
5.0
12/30/2021
The crew started at about 9am and left by 4pm, all 13 windows installed and the job finished.
Description of Work
New windows
Category
replacement windows
Hire Again?
Yes

Service Provider Response

We love to hear that you are so happy with your new windows and with your experience. Thank you for the feedback, and welcome to the Window Nation family!
Sherrie W.
5.0
11/23/2021
It went very well. Excellent crew!!!! Thank you!!! And Happy Holidays.
Description of Work
Windows replaced.
Category
picture framing, replacement windows
Cost
$7,500
Hire Again?
Yes

Service Provider Response

Superb! We’re over the moon to hear that your experience was Window Nation Wonderful from start to finish. We appreciate your feedback and are happy to welcome you to the Window Nation family!
Rebecca .
4.0
11/18/2021
Job was a month early which is good. Could have had a better install but others came out to fix minor issues.
Description of Work
13 windows
Category
replacement windows
Hire Again?
Yes

Service Provider Response

We appreciate you taking the time to give us your honest feedback. We're happy to hear that overall you were satisfied with your experience, if you ever have questions or concerns please don't hesitate to reach out to us. Have a great day!
Matthew S.
5.0
11/10/2021
Everything went well. The installers were a month earlier than previously estimated, answered all my question, and were friendly.

Images

Review for Window Nation Inc - 5603 W Raymond St, Indianapolis, IN - 39541580Review for Window Nation Inc - 5603 W Raymond St, Indianapolis, IN - 39541580Review for Window Nation Inc - 5603 W Raymond St, Indianapolis, IN - 39541580Review for Window Nation Inc - 5603 W Raymond St, Indianapolis, IN - 39541580Review for Window Nation Inc - 5603 W Raymond St, Indianapolis, IN - 39541580Review for Window Nation Inc - 5603 W Raymond St, Indianapolis, IN - 39541580
Description of Work
7 windows replaced along with 2 very rotten window framework within the walls.
Category
picture framing, replacement windows
Cost
$4,800
Hire Again?
Yes

Service Provider Response

Hi there, thank you for taking the time to leave a review for us at Window Nation Indianapolis. We're happy we could exceed your expectations!
Terry W.
5.0
10/20/2021
Went great and windows are looking brand new again
Description of Work
Windows re wrapped after siding contractor damaged them while removing J channel
Category
replacement windows
Hire Again?
Yes

Service Provider Response

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEANNE AND JOHN M.
3.0
09/08/2021
Started badly because installers showed up, claimed I wasn't at home (I was), and left. So had to book installation for a week later. Installation went well, and the product is excellent - which is the most important thing. But as for any after-sales service, forget it. They didn't tell me that had ordered full-window screens, so I contacted them to order some half-window replacement screens, and it has been near-impossible to get a response. The "project manager" (Bernadette) is never in and never responds to messages, and you can only reach the local "sales manager" (Steve) via an 866 phone number in Maryland. (You leave him a message, he maybe calls you back.) I need to order more windows, and have told them so, but have also told them it is dependent on them fixing the screen problem. Do they want any business? Or are they happy just to take your money for the first installation and then forget you? Looks like the latter.
Description of Work
New windows and a sliding door
Category
replacement windows, doors
Hire Again?
Yes

Service Provider Response

We are happy to hear you are satisfied with the workmanship and the product quality however, we apologize if your experience did not meet your expectations. If there is anything we can do to further assist, please reach out to us at 866-217-9582.
Rachel D.
5.0
09/02/2021
Adrian and Enrique were friendly and very courteous. They wore shoe covers in the home and were great about cleaning up with a vacuum after they were done with the inside part of the install. Adrian walked around the entire house with me at the end to make sure I was happy with the final product. We found that the patio door was not latching easily so he took care to correct the door and was patient as I learned to correctly close the new door as it was much tighter than my old door due to great quality. I would have them both back again! Dominick was a great salesman. He explained all of the features and quality of the windows. He checked in to make sure I didn't have any other questions while the order was being placed. I received emails to update on the status when the custom windows were being made. Great customer service!
Description of Work
New windows and Patio Door
Category
replacement windows, doors
Hire Again?
Yes

Service Provider Response

Hi, thank you for your kind review; we are happy to pass along your comments to Adrian and Enrique, and the entire team here at Window Nation Indianapolis! It's experiences like yours that really keep us motivated! Welcome to the Window Nation family.
Jenni G.
5.0
07/24/2021
Wow! Best service and install I have ever experienced. Windows Nation and Hamaad are top notch and and goes above and beyond for their customers. You can see from my pics, I had a big project of two double doors with frame in the middle. WN made a custom size door and it was exactly what I wanted. The quality of this door is second to noon. I can without a doubt recommend Window Nation.

Images

Review for Window Nation Inc - 5603 W Raymond St, Indianapolis, IN - 39415622Review for Window Nation Inc - 5603 W Raymond St, Indianapolis, IN - 39415622Review for Window Nation Inc - 5603 W Raymond St, Indianapolis, IN - 39415622Review for Window Nation Inc - 5603 W Raymond St, Indianapolis, IN - 39415622
Description of Work
Patio door
Category
doors
Cost
$5,500
Hire Again?
Yes

Service Provider Response

Thank you for your kind review; we are happy to pass along your comments to Hamaad and the team here at Window Nation Indianapolis. It's experiences like yours that really keep us motivated! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have an amazing day!
Cara D.
5.0
07/23/2021
Install went seamless and all concerns were communicated along the way. Clean up was also appreciated around the house after install. Appreciative to our salesmen, Dominick, who came and all the information that was received about the timing of install and the time line of when things would be completed. Lakeita F. was also prompt in following up with our warranty information and to our satisfaction with the services that were provided.
Description of Work
Windows and sliding glass door
Category
replacement windows
Hire Again?
Yes

Service Provider Response

[Member Name Removed], thank you for your kind review; we are happy to pass along your comments to Dominick and Lakeita. It's experiences like yours that really keep us motivated!
Susan B.
5.0
06/17/2021
Great! All done in one day. Professional and punctual. Great job!

Images

Review for Window Nation Inc - 5603 W Raymond St, Indianapolis, IN - 39374325Review for Window Nation Inc - 5603 W Raymond St, Indianapolis, IN - 39374325Review for Window Nation Inc - 5603 W Raymond St, Indianapolis, IN - 39374325
Description of Work
Replace all windows
Category
replacement windows
Cost
$9,000
Hire Again?
Yes

Service Provider Response

Fantastic! Thanks for the feedback on your professional and puctual install experience. We are thrilled to have you in the Window Nation family!
sean W.
5.0
06/04/2021
quick install ... they didn't leave a mess.. very professional and they did a great job

Images

Review for Window Nation Inc - 5603 W Raymond St, Indianapolis, IN - 39362313Review for Window Nation Inc - 5603 W Raymond St, Indianapolis, IN - 39362313Review for Window Nation Inc - 5603 W Raymond St, Indianapolis, IN - 39362313
Description of Work
14 windows and some light framing
Category
replacement windows
Cost
$12,000
Hire Again?
Yes

Service Provider Response

Great! Thanks for the feedback on your experience, [Member Name Removed]. Have a wonderful day!
Travis J.
5.0
05/27/2021
Everyone was friendly and the project turned out well. The installers took their time to make sure everything looked great and cleaned up after themselves ... overall a good job
Description of Work
Complete home windows and doors
Category
replacement windows, doors
Cost
$17,000
Hire Again?
Yes

Service Provider Response

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Welcome to the Window Nation family!
Kenneth P.
5.0
05/10/2021
Excellent service from sales through to installation. Jeryl our sales guy was fantastic to work with and was very responsive as well as pleasant through the whole process. Ruben wand his partner did a great job installing the windows and they turned out perfect!!
Description of Work
Replacement windows
Category
replacement windows
Hire Again?
Yes

Service Provider Response

Excellent indeed! We are elated that from sales to install your experience was Window Nation wonderful. It was our pleasure to assist with your project, and we will be sure to thank Jeryl and Ruben for their exceptional service.
Brenda C.
1.0
04/13/2021
We were told by the salesman, Christian, that they could match the color of our existing windows. They do not, they are lighter and the door is almost white. They sent someone out to look at the color and we were told they would fade to match over time. they are already lighter and can't fade darker. I spoke to Christian and he was no help. I sent an email to Kirk Brown and did not get a response. I also sent an email to Harley Magden but did not hear back from him either. I did receive a gift card from Window Nation for Window Nation but I won't be using that. Overall we are really dissatisfied with the customer service and would not hire them again.
Description of Work
5 windows and one storm door installed
Category
replacement windows, doors
Cost
$14,000

Service Provider Response

Hello [Member Name Removed], we are saddened to hear your experience with us has been less than the 5-star service we strive to provide. According to our records, Bernadette has been n regular contact with you and is actively working on correcting the issues you've brought to our attention. We appreciate your patience in the interim while we work on this, if you have any further questions or concerns please don't hesitate to call us at 866-217-9582.
Alex G.
4.0
03/31/2021
Good. Windows look good. Interior caulking is good. Exterior caulking is messy and has holes in it.

Images

Review for Window Nation Inc - 5603 W Raymond St, Indianapolis, IN - 39274866Review for Window Nation Inc - 5603 W Raymond St, Indianapolis, IN - 39274866Review for Window Nation Inc - 5603 W Raymond St, Indianapolis, IN - 39274866Review for Window Nation Inc - 5603 W Raymond St, Indianapolis, IN - 39274866
Description of Work
All windows replaced.
Category
replacement windows
Cost
$15,000
Hire Again?
Yes

Service Provider Response

Thank you for taking the time to provide feedback. We are thrilled to hear that your overall experience was great! Our Service and Warranty team are working to address your concerns regarding the exterior caulking and will be in touch to help you navigate the next steps.
Dennis A.
2.0
03/12/2021
The install was fine. I am not please with the windows them selves. While the quality seems ok. The actual glass part of the window is considerably smaller that smaller than my old windows. I lost 6" of glass height on some and 4" of glass on others. Fist the new windows Frames are huge and second even though there were multiple measurements the new windows started off being way smaller with big gaps at the top, bottom and sides. I also had a bad screen at install and Window Nation refuses to replace it. Sending me to the screen manufacturer instead even though the screen was bad at install.
Description of Work
Replaced 10 windows
Category
replacement windows
Cost
$5,600

Service Provider Response

Hi there, we regret to hear that you are displeased with your recent experience with us. Unfortunately, any screens damaged at install need to be reported within 5 days or it has to go through your warranty with the manufacturer, however, your screens are warrantied for life and can be directly shipped to your home. We apologize if the windows didn't meet your expectations but we always provide top quality products and stand behind those products. If you have any further questions or concerns please reach back out to us at 866-217-9582 to discuss this further.
Kristen W.
5.0
03/06/2021
Excellent service. On time. Efficient. Phil was great!
Description of Work
Installation of 5 windows
Category
replacement windows
Cost
$5,000
Hire Again?
Yes

Service Provider Response

Excellent! We're thrilled to hear that Phil provided you with great service. Thank you for taking the time to provide feedback, and welcome to the Window Nation family.
Lucille H.
4.0
01/23/2021
Windows are great. Install was great. We bought a second time. The problem we had was their first flex screens (from another company) that came with their windows have a lifetime warranty and 1 of the screens had holes. It took me from Sept. 2020 to 1/22/21 to get my replacement. I even changed my second set of windiws to their regular screens due to being ignored by the flex screen company and no help from Windows Nation (until “Christopher”). So I now have two different types of screens. Stick with their original screens no matter how great an idea the flex screens appear as their warranty is only good if they honor it. I was told by many from Windows Nation that they will take care of it but it never came and Windows Nation just would not help. It wasn’t until I contacted my “salesman, Christopher”, that I finally got my screen in 9 days! If you deal with this company (who does in fact make great windows) make sure it is “Christopher” you ask for! Otherwise no matter how good the windiws are the customer service, “other than Christopher”, stinks. I still would not have my screen without him! Thank you “Christopher”. “You are the best!” Even though the flex screens were made by a different company, he got the job done!!!!
Description of Work
New windows
Category
replacement windows
Hire Again?
Yes

Service Provider Response

We apologize for the lack of customer service you experienced in regards to your Flexscreens. It was wonderful to hear however that your sales rep was on your side from start to finish, and advocated for you when needed. Thank you for providing feedback on your overall experience so we are able to improve for the future, and thank you for continuing to be a part of the Window Nation family.
Joyce Y.
5.0
01/18/2021
Everything went smoothly. The installers were very professional and cleaned up promptly after every window installed. One of the outer window trim had some visible scratches that I didn't care for, so I asked for that one particular piece to be replaced. At first, the installer was reluctant but proceeded to do so as asked. We are very satisfied with the new windows!

Images

Review for Window Nation Inc - 5603 W Raymond St, Indianapolis, IN - 39141377Review for Window Nation Inc - 5603 W Raymond St, Indianapolis, IN - 39141377
Description of Work
Window installation
Category
replacement windows
Cost
$11,000
Hire Again?
Yes

Service Provider Response

Super! Thank you for providing feedback on your amazing install experience. We know you will love your windows for years to come, and we're honored to have you in the Window Nation family.
Linda A.
5.0
12/20/2020
The crew was punctual, efficient and polite.
Description of Work
Window replacement
Category
replacement windows
Hire Again?
Yes

Service Provider Response

We appreciate your positive review about your recent experience with us!
Denise L.
5.0
11/14/2020
Great experience. From start to finish, Window Nation sales agent, customer service, and installers were courteous and professional, The windows are very high quality and worth every penny spent. Highly recommend Window Nation to anyone needing new windows or doors for their home or business.
Description of Work
New Windows
Category
replacement windows
Cost
$16,000
Hire Again?
Yes
Betsy S.
5.0
10/16/2020
The installation team was professional and courteous.
Description of Work
Replacement windows
Category
replacement windows
Cost
$7,400
Hire Again?
Yes

Service Provider Response

Superb! We're ecstatic that your installation team was professional and courteous, and we appreciate your feedback. Welcome to the Window Nation family.
ellie T.
5.0
10/07/2020
I wanted to give an update on my review. We received a visit from Lynne to check out how the installation went. Lynne was awesome and listened to our concerns. After speaking with her on the customer service issues we had I received a call from Bernadette manager of customer relations. She was sincerely concerned and apologetic with our concerns and has corrected the situation. She was a pleasure to speak with and we will use them again in the future.
Description of Work
all windows replaced
Category
doors
Hire Again?
Yes

Service Provider Response

Thank you for taking the time to provide an update, and we're elated that Lynn and Bernadette were able to effectively address and resolve your concerns. We would welcome the opportunity to work with you again in the future.
Sheila H.
5.0
09/23/2020
They did a great job and cleaned up their messes. Improves the look of the house. Still need more windows replaced. A little at a time
Description of Work
Window replacement
Category
replacement windows
Cost
$5,000
Hire Again?
Yes

Service Provider Response

Great! We look forward to the please of serving you again for all of your window needs. Welcome to the Window Nation family!
Miranda C.
3.0
09/16/2020
Things went well... they were in and out and even picked up their mess. My biggest complaint would be that they didn't wear masks. We are in the middle of a pandemic and they didn't put on a mask one single time. I was home, along with my 4 children, and this bothered me greatly.
Description of Work
We had 4 windows put in... 3 upstairs and 1 in the garage.
Category
replacement windows
Hire Again?
Yes

Service Provider Response

We do apologize for your experience. Our greatest concern is the well being of our customers as well as employees. If you would give us a call at (866) 217-8488 we would like to follow up with you.

Phone

Address

5603 W Raymond St SUITE G

Indianapolis, IN 46241

Sunday
Closed
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
Closed

Website

http://www.windownation.com/indianapolis-showroom

Service Categories

Other Information

Services offered

Window Installation, Window Replacement

Services not offered

Window Treatment/Tinting

Payment options

Visa
MasterCard
American Express
Discover
Check
Financing

FAQ

Window Nation Inc is currently rated 4.5 overall out of 5.

Window Nation Inc is open:

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Window Nation Inc accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check, Financing

Yes, Window Nation Inc offers free project estimates.

Yes, Window Nation Inc offers eco-friendly accreditations.

Yes, Window Nation Inc offers warranties.

Window Nation Inc offers the following services: Window Installation, Window Replacement