About us
Business highlights
59 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
yes
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.61,522 Reviews
Showing 976-1000 of 1522 reviews
Daniel P.
09/2008
heating & air conditioning/hvac
+ -1 moreThey were prompt and very helpful throughout the process. We purchased a home that had been vacant for over a year, and had them come in for an inspection. They discovered a major leak in the AC system, and problems with the furnace. I was a little disappointed that the technician wanted to replace parts in the furnace with no assurance that they would fix it, but I do understand that it is difficult to properly diagnose things until you have everything working. When it was determined that both the furnace and AC needed repair, they sent an estimator over the same day. He was very helpful and informative, and took plenty of time to address my questions and concerns. I was told I would get an estimate e-mailed to me on Monday for the replacement equipment (this was on a Friday) but I did not receive the estimate until Wednesday.
Description of Work: Inspected HVAC system.
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$64
Response from Williams Comfort Air
CORNELIA B.
08/2008
heating & air conditioning/hvac
+ -1 moreThey were professional, good, and quick. It took them only two days to get the job done and they cleaned up all their mess before they left. They gave us an estimate, which was right on.
Description of Work: They came to my home and put in a furnace and an air conditioner.
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Yes, I recommend this pro
$5,000
Response from Williams Comfort Air
BRUCE V.
08/2008
heating & air conditioning/hvac
+ -1 moreWe called around and got several estimates. The salesman seemed very knowledgeable. They had a guy come out for pre-installation inspection. The next day 2 guys came out to install the units. They put down cloth runners in the entryway and down the stairs. They even wore booties over there shoes. They are very friendly and respectful. We have had a problem with the heating unit. They have been very responsive and are trying to resolve the problem.
Description of Work: They came out to the house and replaces the heating and cooling unit.
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Yes, I recommend this pro
$11,000
Response from Williams Comfort Air
Tracey S.
08/2008
heating & air conditioning/hvac
+ -1 moreThey were very nice. Their estimate was in the ball park of the other two that we got (about $6,000). We decided to go with another company based on which brand of equipment we wanted (each company used a different brand) and the extras that were thrown in by one of the other companies.
Description of Work: They came and gave us an estimate on replacing our Heat Pump and Furnace/AC unit.
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Yes, I recommend this pro
Response from Williams Comfort Air
Angelia B.
08/2008
air duct cleaning
+ -1 moreThey came in and cleaned the ducts, moved any necessary furniture, were clean and did not leave any messes in my house.
Description of Work: Wanted my air ducts cleaned - had two systems.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$1,200
Response from Williams Comfort Air
Angelia B.
08/2008
heating & air conditioning/hvac
+ -1 moreI called and they came out that day and fixed my problem.
Description of Work: One of my air conditioners was not working; pipe frozen.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$300
Response from Williams Comfort Air
JACK F.
08/2008
heating & air conditioning/hvac
+ -1 more11-6-07 I called told them furnace leaked gas, I was ill. They sent repair man 5 hours later, leak was stopped. I called again the duck work leaked, some repair not all.
Description of Work: New furnace heating, new furnace put in one day old removed.
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$4,861
Response from Williams Comfort Air
JOHN AND JUDY D.
08/2008
heating & air conditioning/hvac
+ -1 moreThey are very good. Every thing has gone well with them. We were supposed to get three different rebates on the A/C and furnace and we have gotten two back and we are still waiting on one, but Williams said that we help us with getting that one taken care of. We will continue to use them in the future.
Description of Work: We have used them for years for annual maintenance on our furnace and air conditioner. This past year they installed new A/C and furnace for us.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$12,500
Response from Williams Comfort Air
JON Y.
08/2008
heating & air conditioning/hvac
+ -1 moreWe have used them for a very long time and have been very satisfied withthe people who come here and do the work. We have a service contract with them and have been happy with their service.
Description of Work: They a summer A/C check.
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Yes, I recommend this pro
Response from Williams Comfort Air
JUDY R.
08/2008
heating & air conditioning/hvac
+ -1 moreThey responded in a timely manner and resolved the problem, but noted that one of the 2 pumps was not working (although the system was cooling the house). They suggested we contact Water Furnace to see if a warranty was still in place on the part since it was just over one year old. They also said we needed to completely purge the system of the old fluid that had been corrosive and replace it. We agreed and had them come back to replace the pump (under warranty). and completely purge the system. We also signed up for their service plan, so they will be coming out every 6 months to check the system. They were professional and helpful. We liked working with them.
Description of Work: We have a Water Furnace that was leaking at the flow center (in our basement). We called for someone to come find the leak, make the repair and flush and refill the system.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$1,800
Response from Williams Comfort Air
Sandy F.
08/2008
heating & air conditioning/hvac
+ -1 moreIt went perfectly. Our air conditioning had stopped working relatively late in the day, so we had to call for emergency service around 6 p.m. (It was 90 degrees outside.) A repair technician was there about an hour later. The air conditioning problem was diagnosed and repaired within a half an hour. We were very, very happy.
Description of Work: Replaced capacitor on air conditioning unit.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$245
Response from Williams Comfort Air
KRISTI & MARK L.
07/2008
heating & air conditioning/hvac
+ -1 moreI called to schedule a service check on our air conditioner at the beginning of the warmer season. We were already using the air conditioner and it was working fine. It took a couple weeks or so to schedule it because they were attending first to the people whose air conditioners were not working, which was fine with me. A service guy came out who was polite and quiet and did the maintenance check and said everything was okay. Our air conditioner has been working fine. We always get it checked at the beginning of the spring/summer because an air conditioner is a relatively large expense to replace, so we try to keep it maintained well with the service checks. This was the first time we used Williams Comfort Air, and I thought they did a good job. I will use them again.
Description of Work: A representative from Williams Comfort Air came to our home to perform a "check up" or maintenance service check on our air conditioner.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$70
Response from Williams Comfort Air
JOHN & PATRICIA S.
07/2008
heating & air conditioning/hvac
+ -1 moreIt was an outstanding service. They had good communication. It was easy to get a hold of them, they came out on time, and got the work done quickly. They were courteous, professional, and they cleaned up after themselves. Everything went fine.
Description of Work: They installed a new furnace and air conditioning system.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$11,000
Response from Williams Comfort Air
CHRIS Y.
07/2008
heating & air conditioning/hvac
+ -1 moreI have set up a service plan with them for my furnace and air conditioner. They are really reliable and have been out to fix my air conditioner.
Description of Work: They put in a new heat pump system.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$7,400
Response from Williams Comfort Air
James S.
07/2008
heating & air conditioning/hvac
+ -1 moreIt went very well. They got it done in a day. They were very neat and professional. They cleaned up after themselves. I found that their price was competitive.
Description of Work: They came to my house and installed a new heat pump for me.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$6,500
Response from Williams Comfort Air
SILVIE M.
06/2008
heating & air conditioning/hvac
+ -1 moreThey were very professional and polite. The salesman was great. The worker was very kind. He showed us how to operate everything.
Description of Work: They installed a new furnace and air compressor outside. They cleaned out all of the air ducts. They hauled everything away and cleaned up. They put down drop cloths on the floor throughout the house so they wouldn't make a mess. They installed a thermostat and they put in a new air vent downstairs.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$10,000
Response from Williams Comfort Air
PAUL K.
06/2008
heating & air conditioning/hvac
+ -1 moreWilliams Comfort Air came out to clean the Air Conditioning coil and the drain from that coil. They ended up having to come back out, as the drain was not handled correctly the first time. When they returned, though, they were able to resolve all the issues that were left over.
Description of Work: Cleaned the AC duct and the drain from the AC coil.
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$125
Response from Williams Comfort Air
JULIE B.
06/2008
heating & air conditioning/hvac
+ -1 moreWilliams Comfort Air got to my house quickly to evaluate the problem, get me a quote and install a new unit. I knew that the company was under new ownership and was concerned before I called about whether the service would meet previous high levels. I was very pleased with their efforts to get a repairman, salesman and installers out so promptly. All I dealt with on the phone and at the house were polite and helpful (and I knew they were really busy due to the weather problems). We may have gotten a slightly better price with more shopping around, but everyplace was busy and we couldn't even get anyone else to come out and give quotes for days and days. I do think Williams moved us up the list and/or squeezed us in because we had a maintenance agreement but I appreciated that. We pay the annual fee 1)to avoid emergency situations and 2)if there is a problem anyway to get the advantage of the first response. We had air again before it got really hot and truly appreciated both cool air and the company's response and helpfulness.
Description of Work: Our AC unit stopped working after a strong thunderstorm this spring. We have an annual maintenance agreement for spring AC and fall furnace tuneups. We had just had the spring AC tuneup a few weeks earlier. I called late on a Monday afternoon and although they were very busy due to the string of bad weather and an impending heat wave...they had a service man at my house on Tuesday AM. (It does help to be a regular maintenance customer). Unfortunately, the compressor was grounded out (probably by the lightening strikes that had hit so nearby) and the repair cost was almost as much as a new unit. Again, they worked with my schedule and had someone out to give me an estimate on a new unit by 7:00 that evening. The new unit was installed Thursday morning by prompt and polite installers and was cooling our house that afternoon. Just in time for the 90 degree weather.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$4,500
BILL & JUDY N.
06/2008
heating & air conditioning/hvac
+ -1 moreThey were very good and we had no problems.
Description of Work: We had them come out to service our furnace and they found a problem so we replaced it.
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$8,000
PAM R.
06/2008
heating & air conditioning/hvac
+ -1 moreThey are on time and professional. They are safe to have in the home. The owner came out and looked everything over. They worked hard to keep things cleaned up.
Description of Work: They put in a new heater and also did the duct work. They also replaced our air conditioning. They explained everything to us. They hauled away the old parts. The garage is cleaner than when they started.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$4,000
dana R.
06/2008
heating & air conditioning/hvac
+ -1 moreThey were very quick and easy. They came on time and finished quickly. He explained what the service contract would entail. They were also polite and courteous. They were great.
Description of Work: They serviced the air conditioner for the spring and summer.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$265
Response from Williams Comfort Air
Steve P.
06/2008
heating & air conditioning/hvac
+ -1 moreGreat! Received a return call from a Tech within 30 minutes. When I explained that I checked the "coils" and they were iced up, he instructed me to turn off the system so the ice would melt and setup an early appointment on Sunday morning. Tech arrived on time, discovered the problem, recharged the system and did an inspection. Unit has been working better than ever.
Description of Work: AC stopped cooling at 4:00 pm on a Saturday.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$400
Response from Williams Comfort Air
john N.
05/2008
heating & air conditioning/hvac
+ -1 moreThey where very friendly when they where there working. They where very professional about the job. They did a good job at cleaning up when they where done.
Description of Work: They had come over and cleaned and inspected the air conditioner.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$200
Response from Williams Comfort Air
ROGER G.
05/2008
heating & air conditioning/hvac
+ -1 moreI called Williams Comfort Air and explained the problem with my air conditioner. They scheduled an appointment for me two days later, with a 3-hour window. They called me on the day of the appointment as promised and said they could come earlier if it was convenient for me. The technician, Doug, arrived and was very polite. He diagnosed that the blower motor was the problem. He gave me three options on the repair. He could get it the motor going as is, but couldn't guarantee how long it would work; he could replace the blower motor with one he had on the truck; or he could order the original equipment motor and return to install it in a few days. I had him replace the motor with one he had on the truck and it turned out to be the same as the original blower motor. Doug then fully explained the benefits of a service plan for my heating/AC units, which I purchased. I was very happy with Williams Comfort Air and especially with Doug's work.
Description of Work: Diagnosed a problem with my air conditioner, replaced the blower motor, and sold me a service plan for both of my heating / ac systems.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$900
Response from Williams Comfort Air
THOMAS AND MARY LINDA H.
05/2008
heating & air conditioning/hvac
+ -1 moreThey are highly professional and diligent. If there is a problem they'll send out another technician to double check the item to make sure it's right. We will continue to use them for future service and would recommend them to others.
Description of Work: They service our heating and air conditioning units. We have a maintenance agreement with them to do this work, as they were the ones that installed our geothermal new furnace. We've used them before that, as well, for a number of years.
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Yes, I recommend this pro
Response from Williams Comfort Air
Contact information
10640 E 59th St, Indianapolis, IN 46236
https://williamscomfortair.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Bonded
Insured
Licensed*
Trade License Number
CO50800249
Trade License Locale
IN
Trade License Authority
Indiana Plumbing Commission
Trade License Expiration
12/31/2021
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Sewer Cleaning,
Natural Gas Lines,
Excavating
FAQ
Williams Comfort Air is currently rated 4.6 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Williams Comfort Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Williams Comfort Air offers free project estimates.
Yes, Williams Comfort Air offers eco-friendly accreditations.
No, Williams Comfort Air does not offer a senior discount.
Yes, Williams Comfort Air offers emergency services.
Yes, Williams Comfort Air offers warranties.
Williams Comfort Air offers the following services: Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting
Window Air Conditioning Units
Contact information
10640 E 59th St, Indianapolis, IN 46236
https://williamscomfortair.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day