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Business highlights
59 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
yes
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.61,522 Reviews
Showing 926-950 of 1522 reviews
Jeff B.
10/2009
heating & air conditioning/hvac
+ -1 moreHis pricing seems to be reasonable. I?m not sure if he does a good job or not but, I will continue to use his service.
Description of Work: He checks my air conditioning system.
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Yes, I recommend this pro
$169
Response from Williams Comfort Air
STEVE & KIM S.
10/2009
air duct cleaning
+ -1 moreEverything went well. They did a good job, and I was happy with the service.
Description of Work: They cleaned our air ducts.
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Yes, I recommend this pro
Response from Williams Comfort Air
DIANE C.
09/2009
heating & air conditioning/hvac
+ -1 moreThey do a good job and we would continue to use them in future.
Description of Work: We have been using the Williams Comfort Air for about two and half years.
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Yes, I recommend this pro
$350
Response from Williams Comfort Air
Jane R.
09/2009
heating & air conditioning/hvac
+ -1 moreI was very satisfied with their service and I have signed a contract to have them come out annually to service my heating and air conditioning. They were very careful to wear boots over their shoes so that they didn't track and dirt on my carpet.
Description of Work: Williams Comfort Air serviced my air conditioner and my hot water heater.
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Yes, I recommend this pro
$69
Response from Williams Comfort Air
Jerry F.
09/2009
heating & air conditioning/hvac
+ -1 moreThree years ago this company sold us a new air conditioner without a new coil. Recently the unit was not coolng so we called them. Found out from thier technician the air conditioning unit should no have been installed without a new coil three years previously. Charge $251.00 to ad two pounds of R-22. Thirty days later, the unit was no cooling. Called them back out. Technician wanted $74.00 to tell us we need a new coil for $2000.00. We got a second opinion and coil was quoted @ $1300.00.
Description of Work: Charge us $251.00 to add 2 pounds R-22; Thirty days later not cooling again.
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$251
Response from Williams Comfort Air
Sandy F.
09/2009
heating & air conditioning/hvac
+ -1 moreI would recommend everything involved with their service. They are nice and friendly people. Anything good that you can say; that's them.
Description of Work: Williams Comfort Air maintains our heating and A/C systems. The last time they were here they did warranty work.
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Yes, I recommend this pro
Response from Williams Comfort Air
SHIRLEY C.
09/2009
heating & air conditioning/hvac
+ -1 moreWe are very satisfied with their service or we would not still be with them. I like their promptness, cleanliness, and professionalism.
Description of Work: We use Williams Comfort Air for heating and air-conditioning work.
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Yes, I recommend this pro
$500
Response from Williams Comfort Air
S ANN W.
09/2009
heating & air conditioning/hvac
+ -1 moreThey said they refused to fix it. He felt it was too old to fix, and I said I am the customer and told him that if I wanted it fixed that I should be able to get it fixed. I did call out someone else and they put in the freon and it was fixed.
Description of Work: They come out to service the Air Conditioner. We knew the unit needed freon. I asked for them to check for a leak. I had to pay for the service even though they never checked for a leak or put in any freon.
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$90
Response from Williams Comfort Air
DEAN Z.
08/2009
heating & air conditioning/hvac
+ -1 moreTony Locker showed up on time as promised and was very professional. We had a new system installed in 2006 by another company that has since gone out of business so we have been looking for a good company to replace them and after several attempts with other companies that did not go well we decided to try Williams Comfort Air after reading their profile on Angie's List. So glad we did. Tony is a true professional. He listened as I explained all our issues and addressed each one. Tony explained how our system was supposed to work and why it wasn't doing what it was designed to due. Most of the problems were in the intial programming of the electronic brain when the system was installed. He fixed all the issues and did the most detailed clean and inspect I have ever seen done on an AC unit. We purchased a service agreement.
Description of Work: Had AC unit serviced and inspected. Troubleshot and fixed problem with air flow coming out of ductwork.
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Yes, I recommend this pro
$224
Response from Williams Comfort Air
AUDREY and NORMAN O.
08/2009
heating & air conditioning/hvac
+ -1 moreTom Panyard was the rep that came to assess our house and discuss options for replacing our HVAC system. Tom was very professional and timely. He called to let me know he may be a few minutes delayed due to traffic. We got a lot of information and pleasantly surprised by the options and prices. We have decided not to do the work right now but plan on using Williams Comfort Air when the time comes to replace our HVAC.
Description of Work: Requested estimate to replace residence HVAC system.
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Yes, I recommend this pro
Response from Williams Comfort Air
Perry G.
08/2009
heating & air conditioning/hvac
+ -1 moreI have used Williams in the past and have been very happy with them and had expected to use them on this job. I calledalled Williams for an estimate on a brand new Carrier Air Conditioning and Furnance. They came out and were very knowledgeable but at what cost? There quote was over $4,5000 more than what I actually got the same exact equipment and job done for. You are reading that correctly over $4,500 higher than other quote....My advice is while Williams knows what they are doing...Shop around or you will pay Thousands more than you have to for the same knowledge and equipment elsewhere. I am very happy with my new system that someone else sold me and installed at thousands and thousands less than Williams would have.
Description of Work: Replace Air Conditioner and Furnace
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$9,000
Response from Williams Comfort Air
JANNA S.
08/2009
heating & air conditioning/hvac
+ -1 moreTechnician diagnosed problem as bad capacitor and bad contactor. Quoted price to replace at approximately $500. Since we have a new baby and no A/C didn't really have much choice to get unit running and the temps in the 90's predicted. Repair was made and unit works fine. Wrote check for $498 and called it a day. Found out that the parts installed cost less than $25 a piece. Don't fall for or be victim to "FLAT RATE PRICING". It benefits only the company not the consumer. Williams Comfort Air should be ashamed of themselves for gouging their customers
Description of Work: Heat pump outside unit stopped working. Called Williams Comfort Air since they had done work on unit before and was pleased with their previous work. Technician diagnosed problem as bad capacitor and bad contactor.
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$498
Response from Williams Comfort Air
DUDLEY M.
08/2009
heating & air conditioning/hvac
+ -1 moreWe have been pleased with Williams Comfort Air. This is the second heating and cooling system we have purchased from them and they do what they say.
Description of Work: This was a followup annual service call. We purchased a new heat pump heating and cooling system from Williams Comfort Air last year. All air filters were cleaned and one item was noted to need repair. The technician put in an order for parts and will be back to complete the repair. All covered under warranty.
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Yes, I recommend this pro
Response from Williams Comfort Air
JAMES H.
07/2009
heating & air conditioning/hvac
+ -1 moreI had an appointment with Rick White a sales representative for Williams Comfort Air. He seemed to be knowledgeable and cordial as he presented the different options for our heating and cooling needs. Williams installs Carrier and Trane systems. I liked this because I found out that Carrier is manufactured in Indianapolis. We finally decided on a system that seemed to meet all our needs. He gave us a few minutes to make up our mind we decided that we would like to get one or two more estimates from a different company. When he came back in the house and we would not sign on the dotted line, the price was no longer good that he quoted us if we did not accept the offer today. His whole demeanor changed. He ended up slamming his brief case together and storming out of the house. I don?t know about other members but I don?t appreciate high-pressure tactics. We probably would have ended up purchasing a system from Williams had it not been for this type of salesmanship. Fellow members there?s better choices out there, you should always get more than one estimate. We ended up going with another company that is top rated on Angie?s List and had no high pressure
Description of Work: NONE
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Response from Williams Comfort Air
NANCY & DONALD L.
07/2009
heating & air conditioning/hvac
+ -1 moreFrom the initial phone contact, through the sales visit and installation, the experience was excellent. Each of the contacts exhibited professionalism in their area. The installation was scheduled for the next day after agreement and was completed in an uneventful and professional manner. The installation was completed in one day. The workmanship was neat and the installing team thoroughly cleaned all work areas. The installer even corrected, without being asked, a poorly designed condensate drain of the furnace (installed a few years ago by an other vendor).
Description of Work: Williams Comfort Air replaced an existing air conditioner with a new heat pump/air conditioner unit
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Yes, I recommend this pro
$6,700
Response from Williams Comfort Air
SUSAN M.
07/2009
heating & air conditioning/hvac
+ -1 moreThey are reliable, courteous, and we have always been pleased with the service.
Description of Work: We have a maintenance contract with them.
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Yes, I recommend this pro
CARRIE S.
07/2009
heating & air conditioning/hvac
+ -1 moreThis process was pretty seamless and professional. Jay provided me with the estimate, and I chose to go with Williams and the Carrier product because of Jay and the rebate that manufacturer provided. The 2 guys who put in the system were awesome. They kept the house clean and worked diligently to get everything done, despite the 90 degree temps outside. I would highly recommend them. Competitive pricing, professional staff over the phone, and easy to use website were other advantages.
Description of Work: Put in new HVAC system
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Yes, I recommend this pro
$7,000
Tom M.
07/2009
heating & air conditioning/hvac
+ -1 moreWorked with Tom on the job. He estimated the job but we had a couple of issues before we got to the end. First the original system configuring turned out not to qualify for the tax credit and then there was a $1000 math error on a subsequent estimate. We got through all that and came up with a system that works. The installation crew did an excellent job. The price shown above is before manufacturer rebates and tax credits, so the net amount is lower.
Description of Work: Replaced furnace and a/c, new humidifier, new thermostat, media air filter, extensive ductwork changes in garage
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Yes, I recommend this pro
$9,800
Debi M.
06/2009
heating & air conditioning/hvac
+ -1 moreThe initial installation went very well, we believe that we got a fair price and a good product. the installers were on time, professional and very plesant.
Description of Work: Installation of new furnace, and heat pump, including moving the exterior unit to a new location
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Yes, I recommend this pro
$9,000
Patricia E.
06/2009
heating & air conditioning/hvac
+ -1 moreTony Locker was Service person and was honest timely and a pleasure to work with. He said unit could be repaired and a cost estimate. He said it would take an hour but that he could only check certain things and would not be able to give final verdict until work was done. Within hour it was repaired and Tony said there were no other problems.
Description of Work: Air conditioning unit not working on one of the hottest days of year. Service person came out inspected unit gave us an update on what problem was, a cost and proceeded to do work
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Yes, I recommend this pro
$610
JANNA S.
06/2009
heating & air conditioning/hvac
+ -1 moreTony was pleasant and answered all my questions. He worked within my constraints and what he advised was the best way to solve the problem.
Description of Work: Tony came out for routine maintenance on my A/C. The unit is very old and needs to be replaced, he did a thorough inspection and explained the problems with the system and what I needed to due to make an informed decision. There were additional repairs that had to be done to make the unit continue running until replaced.
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Yes, I recommend this pro
$350
JW D.
06/2009
heating & air conditioning/hvac
+ -1 moreThey are always prompt and do a fine job.
Description of Work: They maintain my furnace and air conditioner and we also have a maintenance contract with them.
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Yes, I recommend this pro
CHERYL B.
06/2009
heating & air conditioning/hvac
+ -1 moreThe service technician, Mark Clem, was very knowledgeable, honest, clean, professional and very personable. I have used this company for 5 1/2 years and have never been disappointed with their work.
Description of Work: Replaced the capacitor in our air conditioner.
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Yes, I recommend this pro
$171.41
PEG P.
05/2009
heating & air conditioning/hvac
+ -1 morePretty smooth installation, considering the complexity of this project. Williams was patient with us during the RFQ phase, and negotiated honestly and agreeably during the pricing phase. They listened and understood our concerns regarding minimizing damage to our landscaping during the loop installation, and worked hard to minimize actual and unavoidable damage. They were very comprehensive in redesigning the airflow in our installation, and the finished product is very satisfying.
Description of Work: Installed a geothermal heating/cooling system, including vertical ground loop, zone controllers, and gas auxilliary furnace. Mitigated return-airflow issues.
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Yes, I recommend this pro
$18,400
GARY K.
05/2009
heating & air conditioning/hvac
+ -1 moreGREAT JOB! The first service tech, Nick, who I met to do our preventative maintenance visit found a leak in our evaporate coil. The repair would cost more than a new air handler. Tom, the sales consultant, explained all of the different options available. The research I did on the internet matched the information Tom shared with me. Tom and I spent about an hour and a half together discussing my needs and measuring the rooms of the house. The rebates and the federal tax credit were a strong factor in me picking this system. Comfort Air was able to accommodate our schedule to install the unit. I was not able to be home so my wife spent the day at home with the installers. The installers showed up on time! They were professional and knowledgeable. I received one phone call from my wife explaining that Steve and Bashar were installing an air filtration system and had a humidifer system ready to put onto the system. She knew these were items we had not agreed to in the contract. She explained this to Steve and Bashar and they contacted Tom. I also contacted Tom. Tom and I agreed that the filtration system and the humidifer were their mistake. Tom stated that the air filtration system would be a gift to us no charge and they would not install the humidifer system. I arrived home from work about an hour before the installers finished the project. It is very satisfing to find a company that follows through on their committments. Williams Comfort Air was not the least expensive of the estimates I received, but it was a fair price for the outstanding service we received. We now have a heating and cooling company we can count on for continued service.
Description of Work: Bashar and Steve, the technicians, installed a new Infinity heat pump system with a matching Infinity air handler. They installed a new pad, snow legs, sevice safety disconnect box and new refrigerant lines for the heat pump. They also installed the necessary duct transitions at the new furnace (air handler). They also installed a matching thermostat and a new return air vent and duct in the master bedroom. All of the old equipment was hauled away and the job site cleaned.
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Yes, I recommend this pro
$8,100
Contact information
10640 E 59th St, Indianapolis, IN 46236
https://williamscomfortair.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Bonded
Insured
Licensed*
Trade License Number
CO50800249
Trade License Locale
IN
Trade License Authority
Indiana Plumbing Commission
Trade License Expiration
12/31/2021
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Sewer Cleaning,
Natural Gas Lines,
Excavating
FAQ
Williams Comfort Air is currently rated 4.6 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Williams Comfort Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Williams Comfort Air offers free project estimates.
Yes, Williams Comfort Air offers eco-friendly accreditations.
No, Williams Comfort Air does not offer a senior discount.
Yes, Williams Comfort Air offers emergency services.
Yes, Williams Comfort Air offers warranties.
Williams Comfort Air offers the following services: Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting
Window Air Conditioning Units
Contact information
10640 E 59th St, Indianapolis, IN 46236
https://williamscomfortair.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day