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Williams Comfort Air

Heating and Air Conditioning, Air Duct Cleaning, Plumbing,

About us

Williams Comfort Air and Mr. Plumber combine to create the most comprehensive, client-focused home service company in the Indianapolis area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.

Business highlights

59 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting

Services we don't offer

Window Air Conditioning Units

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.61,522 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
8%
3
5%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 1326-1350 of 1522 reviews

Ricky M.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replacement of air conditioner, furnace and water heater. Crew was excellent in demonstrating the operation of the new equipment. The area clean up was as if no one did sheet metal work in the area.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Williams Comfort Air
Thank you for taking the time to post a review. We know your most important choice is WHO installs your new systems and we appreciate your trust in Williams Comfort Air. Tina Festa - Customer Assurance Manager

Carol F.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for taking the time to post a review. We look forward to serving your future cooling, heating and plumbing needs. Tina Festa - Customer Assurance

Cledith A.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,600

Response from Williams Comfort Air
Thank you for taking the time to post an "A" review. We appreciate your trust in Williams Comfort Air to install your new air conditioner. Tina Festa - Customer Assurance Manager

KENNETH & JOAN B.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for taking the time to post an "A" review. We look forward to serving your future cooling, heating and plumbing needs. Tina Festa - Customer Assurance Manager

Greg and Carol M.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for taking the time to post an "A" review. We appreciate your trust in Williams Comfort Air and look forward to serving your future needs. Tina Festa - Customer Assurance Manager

Kerry F.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a new furnace and air-conditioner. The team was responsive and installation was scheduled within the week. The 15 year parts and labor warranty was the differentiating factor in our selection of this firm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Response from Williams Comfort Air
Thank you for taking the time to post this review. We know your most important choice is WHO installs your new heating and cooling system and we appreciate your trust in Williams Comfort Air. Tina Festa - Customer Assurance Manager

PAUL S.
04/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for taking the time to post a review. I see we have not been at this address since August. We hope to continue the opportunity to earn your trust. Tina Festa - Customer Assurance Manager

MAX S.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
The inspection went well.
Description of Work: They service us regularly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for taking the time to post this review. We appreciate serving your heating, cooling and plumbing needs. Tina Festa - Customer Assurance

JANICE R.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Preseason Tune Up. Filter. New capacitor on air conditioning unit.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Williams Comfort Air
Thank you for taking the time to post a review. We look forward to serving your future cooling, heating and plumbing needs. Tina Festa - Customer Assurance Manager

MARY ANN & ROBERT K.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Leaking humidifier. |No cost. Covered under waranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for taking the time to post this review. We look forward to seeing you next month for your annual cooling inspection. Please let us know if you have any other cooling, heating or plumbing needs. Tina Festa - Customer Assurance Manager

Megan B.
04/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My furnace broke on 1 of the coldest days and they were quick to get someone here despite that, and have someone on call 24 hours a day which is great. The technician did diagnose the problem, but was a little rude, kind of accused me at first that I caused the problem (I definitely did not), told me to come stand outside to make sure he didn't fall (which I didn't mind, I just wasn't dressed for negative windchills and he didn't ask, he just told). There technically wasn't a repair so his only fee was the house call but he tried to make it more of sales deal and negotiating which I wasn't looking for. Overall, he might have been tired from a long day, they did come fast, and they did fix it so overall I give it a good grade. But I might look for someone else in the future with better customer service and possibly cheaper prices/less negotiating.

Rating CategoryRating out of 5
quality
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$90

Response from Williams Comfort Air
Williams Comfort Air is a company built on trust and customer service. I can assure you this interaction is astounding to our team. My sincere apologies we did not exceed your expectations. We hope to have the opportunity to earn your trust and exceed your expectations in the future. Tina Festa - Customer Assurance Manager

Lori S.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$44

Response from Williams Comfort Air
Thank you for taking the time to post a review and for purchasing our Big Deal. We look forward to serving you with your future cooling, heating and plumbing needs. Tina Festa - Customer Assurance Manager

dale S.
04/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: We had a complete new Heat Pump and Electric furnace system installed. the service was provided as contracted and works fine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,600

Response from Williams Comfort Air
Thank you for taking the time to post a review. We are pleased to hear your are enjoying your new heat pump and furnace. We look forward to serving your future heating, cooling and plumbing needs. Tina Festa - Customer Assurance Manager

Sherry B.
04/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Williams Comfort Air is my go to for all plumbing and HVAC needs. I've been a customer of theirs for over 5 years. Punctual, love their service contracts, efficient. Wouldn't let anyone else service my systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for taking the time to post this review. We are thrilled to be your service provider for your heating, cooling and plumbing needs. Tina Festa - Customer Assurance Manager

William J.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Made sheet metal ducts for a furnace. Great job. Installation went well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Williams Comfort Air
Thank you for taking the time to post this review. We look forward to continuing to earn your trust with your future needs. Tina Festa - Customer Assurance Manager

Joyce B.
03/2015
5.0
air duct cleaning
  + -1 more
It went excellent!
Description of Work: They performed a duct cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for taking the time to post a review. We look forward to serving your cooling, heating and plumbing needs. Tina Festa - Customer Assurance Manager

GEORGE C.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Great
Description of Work: Repaired furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Williams Comfort Air
Thank you for taking the time to post a review. We look forward to serving your heating, cooling and plumbing needs in the future. Tina Festa - Customer Assurance Manager

JANICE G.
03/2015
2.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
$44

Response from Williams Comfort Air
We are disheartened to see the "D" rating. I see we completed a tune-up for you in August and had a service technician out to take a look at the system. Please feel free to contact me to further discuss. Tina Festa - Customer Assurance Manager

Wayne A R.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual Furnace Service. They installed a new furnace and air conditioner and cleaned my Ducts in 2013 and have serviced this unit every six months since. Am extremely satisfied with their personnel and service. Heat is better than it has been for 46 years. They were late for the original Duct Cleaning and gave me a free year of annual services for my inconvenience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from Williams Comfort Air
Thank you for taking the time to post a review. I am happy to hear we were able to make things right. We look forward to continuing to serve your needs with regards to heating, cooling and plumbing. Tina Festa - Customer Assurance Manager

MELINDA B.
02/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They told me they would contact me after I signed up for service and paid for it on Angie's List. Waited 3 weeks and got no call so I called again and I was told I had to initiate the call. Then they could schedule me in 3 weeks. I complained and they were out the next day. Service tech was prompt, courteous, complete and finished the job.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0

$50

Response from Williams Comfort Air
I apologize for the scheduling conflict. Anytime one of our Angie's List deals is purchased, I always send a message through Angie's List explaining how to schedule. I am happy this service ended up working out for you. We hope to have the opportunity to serve your heating and cooling needs in the future. Molly McGlinchey- Customer Loyalty

Andrew M.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
did not use
Description of Work: did not use the service
Rating CategoryRating out of 5

Rita M.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: While cleaning the furnace, the technician said that the ignitor and a capacitor were weak and could fail at any time. Williams Comfort Air was able to order parts and install them in a timely manner. the technician was prompt, courteous, and very professional

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$458

Response from Williams Comfort Air
Thank you for taking the time to post this review. We hope to have the opportunity to serve your heating and cooling needs again in the future! Molly McGlinchey- Customer Loyalty

Jodie M.
01/2015
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: Installed new AC/furnace, additional return vents and humidifier. Cleaned duct work. Very professional workers. Happy with system and have seen significant decrease in heating bills this winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for choosing Williams Comfort Air to install your new system! We appreciate your positive feedback.We look forward to serving your heating and cooling needs in the future! Molly McGlinchey- Customer Loyalty

Greg C.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Good job

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$5,500

Response from Williams Comfort Air
We appreciate your feedback.We hope to have the opportunity to serve your heating and cooling needs in the future. Molly McGlinchey- Customer Loyalty

julie B.
01/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I was not impressed.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$300

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://williamscomfortair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
CO50800249
Trade License Locale
IN
Trade License Authority
Indiana Plumbing Commission
Trade License Expiration
12/31/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Sewer Cleaning,
Natural Gas Lines,
Excavating

FAQ

Williams Comfort Air is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Williams Comfort Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Williams Comfort Air offers free project estimates.
Yes, Williams Comfort Air offers eco-friendly accreditations.
No, Williams Comfort Air does not offer a senior discount.
Yes, Williams Comfort Air offers emergency services.
Yes, Williams Comfort Air offers warranties.
Williams Comfort Air offers the following services: Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting
Window Air Conditioning Units

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://williamscomfortair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day