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Williams Comfort Air

Heating and Air Conditioning, Air Duct Cleaning, Plumbing,

About us

Williams Comfort Air and Mr. Plumber combine to create the most comprehensive, client-focused home service company in the Indianapolis area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.

Business highlights

59 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting

Services we don't offer

Window Air Conditioning Units

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.61,522 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
8%
3
5%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 1051-1075 of 1522 reviews

MARY B.
07/2004
1.0
heating & air conditioning/hvac
  + -1 more
I WAS TOLD THE SALESMAN WOULD CALL ME RIGHT BACK. THAT WAS FRIDAY. TUESDAY AFTERNOON WHEN I RETURNED HOME I HAD A VOICE MAIL FROM THE SALESMAN TO CALL HIM. I DID NOT. FROM FRIDAY TO TUESDAY IS NOT ''RIGHT BACK.'' I HAVE LITTLE PATIENCE FOR UNPROFESSIONALISM WHEN I CHOOSE A SERVICE PROVIDER.
Description of Work: I CALLED TO MAKE AN APPOINTMENT FOR A REP TO COME TO MY RENTAL HOUSE TO GIVE AN ESTIMATE ON A NEW FURNACE AND A/C.

Rating CategoryRating out of 5
responsiveness
1.0


Cheryl P.
04/2004
5.0
heating & air conditioning/hvac
  + -1 more
WE HAVE USED THEM FOR SIX YEARS AND WILL CONTINUE TO DO SO.
Description of Work: THEY DID OUR SPRING MAINTENANCE ON OUR AIR CONDITIONER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAREY H.
02/2004
2.0
heating & air conditioning/hvac
  + -1 more
MY TIME IS ONE OF THE MOST VALUABLE THINGS THAT I HAVE, AND WILLIAMS COMFORT AIR SHOWED COMPLETE DISREGARD FOR IT. THEY SAID THEY'D SHOW UP AT MY HOUSE BETWEEN 11:00 AND 1:00, BUT THEY MADE IT TO MY HOUSE CLOSER TO 2:00. BEING LATE WAS BAD, BUT SINCE MY HOUSE HAD NO HEAT, ANOTHER HOUR IN THE COLD MADE IT EVEN WORSE. WORSE YET, THEY MADE NO ATTEMPT TO LET ME KNOW THEY WERE RUNNING LATE. WHEN I CALLED TO INQUIRE ABOUT THE STATUS, I GOT A HOLLOW APOLOGY AND SOME LAME EXCUSES. ONCE THE SERVICEMAN CAME, I WAS PLEASED (AT LAST!) THAT HE WAS VERY PROFESSIONAL AND FIXED THE PROBLEM IN 10 MINUTES. UNFORTUNATELY, HE THEN WROTE UP A BILL FOR $180. THE WAS A BIT EXORBITANT, IT BREAKS DOWN TO AN HOURLY RATE OVER $1000!!! IF I TREATED MY CUSTOMERS LIKE THIS, I WOULDN'T HAVE CUSTOMERS, WHICH IS WHY WILLIAMS COMFORT AIR JUST LOST ONE FOR GOOD.
Description of Work: CLEANED AND REPAIRED FURNACE.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
1.0

$179

CARL & SHIRLEY P.
02/2004
5.0
heating & air conditioning/hvac
  + -1 more
WE PURCHASED A NEW HEIL HEAT PUMP FROM WILLIAMS IN EARLY-2002 AND WERE VERY HAPPY WITH IT, UNTIL PARTS BEGAN TO FAIL. THEY REPLACED 3 DIFFERENT COMPONENTS OVER THE FIRST YEAR; THEN 8 MONTHS LATER, THE COMPRESSOR FAILED AND WE ASKED THEM TO REPLACE THE ENTIRE HEAT PUMP WITH A NEW ONE SINCE WE FELT THE ORIGINAL ONE HAD BEEN DEFECTIVE FROM THE MANUFACTURER. THEY DID SO WITH ONLY A MINIMAL LABOR CHARGE TO US. WE HAVE USED WILLIAMS FOR MORE THAN 10 YEARS AND HAVE ALWAYS FOUND THEM TO RESPOND PROMPTLY AND TAKE GOOD CARE OF THEIR CUSTOMERS.
Description of Work: REPLACED HEAT PUMP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RANDY & VALERIE H.
01/2004
5.0
heating & air conditioning/hvac
  + -1 more
WHEN THAT PART THEY REPLACED WENT BAD THEY RETURNED AT NO CHARGE. THIS TIME IT HAS BEEN FINE EVER SINCE.
Description of Work: REPLACED A PART ON THE FURNACE. THEY ALSO CLEANED AND TUNED IT UP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

LARRY & SHIRLEY O.
01/2004
5.0
heating & air conditioning/hvac
  + -1 more
THEIR PRICE WAS LESS THAN OTHER BIDS I RECEIVED. THEY INSTALLED IT QUICKLY AND THE SALESMAN RETURNED TO EDUCATE ME ON ITS USE.
Description of Work: REPLACED MY FURNACE WITH A HEIL FORCED AIR FURNACE AND I HAD THEM DO AIR CONDITIONING TOO.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARILYN V.
11/2003
5.0
heating & air conditioning/hvac
  + -1 more
THE INSTALLERS WERE ON TIME AND METICULOUS ON THE QUALITY OF THE WORK THEY PERFORMED. MY HOME AND YARD WERE LEFT CLEAN. THEY HELPED COORDINATE THE INSTALLATION OF THE GAS METER. THE SALES PERSON WAS GREAT. NO PRESSURE INVOLVED BUT VERY WILLING TO ANSWER QUESTIONS. PROVIDED ESTIMATE AND HAD A SEPARATE MEETING TO EXPLAIN EQUIPMENT AND LABOR INCLUDED IN ESTIMATE.
Description of Work: HAD A NEW FURNACE, AIR CONDITIONING, WHOLE HOUSE HUMIDIFIER AND ELECTRONIC AIR CLEANER INSTALLED. CONVERTED FROM AN ELECTRIC FURNACE TO A NATURAL GAS FURNACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,775

TARA B.
11/2003
5.0
heating & air conditioning/hvac
  + -1 more
GREAT WORK THEY WERE CLEAN AND COURTEOUS-- ON TIME AND WERE GOOD WORKERS.
Description of Work: SERVICE OF FURNACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leslie C.
10/2003
2.0
heating & air conditioning/hvac
  + -1 more
THE CHARGE TO COMING OUT WAS $89. THEY CHARGED ME $190 FOR THE THERMOSTAT THAT I SAW $94 WHEN I CALLED TO ASK THEM ABOUT THE DIFFERENCE IN PRICE AND THEY TOLD ME THAT THEY WOULD COME AND TAKE IT OUT AT NO CHARGE AND MY HUSBAND COULD GO BUY ONE AND PUT IT IN. FINALLY AFTER I MENTIONED ANGIE'S LIST THEY OFFERED A 10% ADJUSTMENT OFF THE PRICE OF THE THERMOSTAT
Description of Work: I NEEDED A THERMOSTAT REPLACED

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$315

LuAnn R.
09/2003
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
THEY CAME AND INSTALLED A NEW WATER HEATER ON SHORT NOTICE. VERY PROFESSIONAL, ALWAYS VERY RESPONSIVE AND COURTEOUS. WE CAN HIGHLY RECOMMEND.
Description of Work: INSTALLED NEW WATER HEATER AND INSTALLED NEW HEAT AND AIR DUCTS.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT W & RITA M O.
09/2003
5.0
heating & air conditioning/hvac
  + -1 more
EXCELLENT INSTALLATION BY JOE GRIFFIN.
Description of Work: NEW FURNACE AND A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

ROGER AND FRANCINE W.
06/2003
5.0
heating & air conditioning/hvac
  + -1 more
TECHNICIAN WAS VERY PROFESSIONAL, DIAGNOSED AND REPAIRED THE UNIT QUICKLY AND ANSWERED SOME OTHER QUESTIONS I HAD.
Description of Work: REPAIRED HEATING/AC UNIT - REPLACED MALFUNCTIONING CONTROL BOARD AND INSPECTED SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$454

RICH & MOLLY M.
03/2003
5.0
heating & air conditioning/hvac
  + -1 more
JOE MAY TAKE A BIT LONGER TO DO AN INSTALLATION, BUT I CAN GUARANTEE THAT IT WILL BE PERFORMED CORRECTLY.
Description of Work: REPLACEMENT OF FURNACE AND AIR CONDITIONER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,055

KATHLEEN Z.
01/2003
5.0
heating & air conditioning/hvac
  + -1 more
I HAVE USED THEM FOR ABOUT 10 YEARS. THEY HAVE ALWAYS BEEN PROFESSIONAL AND ON TIME. WHAT YOU SEE IS WHAT YOU GET. THEY ARE ALWAYS QUICK TO ANSWER THE CALL AND IF YOU HAVE AN EMERGENCY, THEY COME.
Description of Work: REGULAR FALL FURNACE CHECK

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RUTH B.
11/2002
3.0
heating & air conditioning/hvac
  + -1 more
ANOTHER COMPANY DID THE WORK AND HONORED THE WARRANTY. THE PRICE WAS OUT OF LINE. THE QUALITY IS OKAY, BUT THE PRICE AND ATTITUDE OF THE COMPANY ARE WHAT I DONT LIKE .
Description of Work: DIAGNOSED PROBLEM WITH FURNACE AND FOUND PROBLEM COVERED BY WARRANTY.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$132

JOAN & JIM T.
10/2002
5.0
heating & air conditioning/hvac
  + -1 more
OTHER THAN A COMMUNICATION FAILURE, THEY TAKEN VERY GOOD CARE OF OUR HEATING AND AIR. MAKE SURE YOU FULLY UNDERSTAND WHAT MAINTENANCE, PARTS AND WARRANTY AGREEMENT COVERS OR YOU WILL PAY MORE THAN YOU EXPECT. NO WHERE IS IT EXPLAINED WELL. ITS DOES NOT COVER THE MOST COMMON FURNACE FAILURES.
Description of Work: WE HAVE THEIR WARRANTY, PARTS & MAINTENANCE CONTRACT AND MOST RECENTLY DID OUR FALL FURNACE MAINTENANCE CHECK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BARBARA R.
10/2002
5.0
heating & air conditioning/hvac
  + -1 more
PLAN TO CALL AGAIN, GOOD EXPERIENCE WITH THEM
Description of Work: FIXED LEAKING AND TUNE UP

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

EILEEN H.
07/2002
5.0
heating & air conditioning/hvac
  + -1 more
THEY WERE VERY HELPFUL AND PROFESSIONAL!!
Description of Work: THEY REPAIRED THE AIR CONDITIONER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

06/2002
5.0
heating & air conditioning/hvac
  + -1 more
THIS WAS QUITE A PROJECT BUT IT WENT SO SMOOTHLY. THE INSTALLERS WRE VERY PROFESSIONAL. I WOULD HAVE NO HESITATION IN RECOMMENDING THEM.
Description of Work: INSTALLED HEAT PUMP AND ELEC. FURNACE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Craig B.
01/2002
5.0
heating & air conditioning/hvac
  + -1 more
VERY SATISFIED AND WOULD CALL THEM AGAIN
Description of Work: REPAIRED A WATER FURNACE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DENNIS H.
06/2001
1.0
heating & air conditioning/hvac
  + -1 more
SERVICE PROVIDER HAD TO MAKE REPEATED VISITS TO FIX FURNACE, EVENTUALLY JUST QUIT. SAID "NOT THEIR PROBLEM."
Description of Work: FURNACE REPAIR

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0


GENE S.
12/2000
1.0
heating & air conditioning/hvac
  + -1 more
THEY CHARGED 160 FOR 20 MINUTES OF WORK- $89 WAS A "DIAGNOSTIC FEE", AND 75 WAS TO REPAIR. IT DID NOT INCLUDE PARTS. WHEN THE MEMBER QUESTIONED THE PRICES HE WAS TOLD IT WAS A FLAT RATE AND "THATS HOW CAR DEALERSHIPS DO IT".
Description of Work: REPAIRED HUMIDIFIER

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$160

MATTHEW R.
07/2000
5.0
heating & air conditioning/hvac
  + -1 more
I HAVE USED THIS COMPANY BEFORE, BUT THIS TIME THEY EXCEEDED MY EXPECTATIONS. THEY WERE ABLE TO COME TO THE HOUSE THE NEXT DAY. THE TECHNICIAN WAS VERY THOROUGH AND VERY PROFESSIONAL. PRICES WERE QUITE REASONABLE FOR THE SERVICE PROVIDED.
Description of Work: REPAIRED OUR AIR CONDITIONER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

BARBARA V.
01/2000
5.0
heating & air conditioning/hvac
  + -1 more
SAVED MEMBER BY MAKING CHEAPER WAY TO CHANGE FILTER, GREAT SERVICE
Description of Work: REGULAR SERVICE VISIT/ DESIGNED SPECIAL FILTER CAS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda S.
09/1999
1.0
heating & air conditioning/hvac
  + -1 more
POWER WENT OUT, CALLED THEM AND ASKED THEM TO HELP HER RESET. TOLD HER THERE WAS NO RESET BUTTON AND WHEN TECH CAME OUT HE PUSHED RESET BUTTON AND CHARGED HER $80 FOR WHAT SHE COULD OF DONE.
Rating CategoryRating out of 5

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://williamscomfortair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
CO50800249
Trade License Locale
IN
Trade License Authority
Indiana Plumbing Commission
Trade License Expiration
12/31/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Sewer Cleaning,
Natural Gas Lines,
Excavating

FAQ

Williams Comfort Air is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Williams Comfort Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Williams Comfort Air offers free project estimates.
Yes, Williams Comfort Air offers eco-friendly accreditations.
No, Williams Comfort Air does not offer a senior discount.
Yes, Williams Comfort Air offers emergency services.
Yes, Williams Comfort Air offers warranties.
Williams Comfort Air offers the following services: Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting
Window Air Conditioning Units

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://williamscomfortair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day