Updike Bathroom Remodeling

THEY WERE ACCOMMODATING IN FIXING THE PROBLEMS, BUT A LOT OF THINGS HAD TO BE DONE. THEY ARE PAYING FOR THE SERVICE CALL TO REPLACE MY WINDOW. THEY LEFT THE WATER HOSE RUNNING AS WELL. A NICE GUY, BUT MISTAKE AFTER MISTAKE OCCURRED.

WORK WAS ACTUALLY DONE BACK IN OCTOBER, BUT I WANTED TO SEE ANY LONG-TERM EFFECTS BEFORE REPORTING (LEAKS, ETC.). THE SERVICE TECH EVEN REPAIRED THE LEAKY PIPE UNDERNEATH THE BATHTUB (NOT IN THE ORIGINAL AGREEMENT)! IT'S HELD UP QUITE WELL. THE CAULK RECENTLY STARTED TO PULL AWAY FROM THE WALLS, SO I CALLED & LEFT A MESSAGE TO HAVE THEM REDO IT. IT TOOK A COUPLE OF DAYS FOR THEM TO CALL BACK, BUT, ONCE THEY DID, EVERYTHING PROGRESSED SMOOTHLY AND THERE WAS NO EXTRA COST TO DO THE RE-CAULKING.

THE INSTALLER IMPROPERLY INSTALLED THE SURROUND AND TUB. WHILE DOING SO HE DAMAGED THE FLOOR, WALL, TRIM, AND WALLPAPER. I ASKED UPDIKE TO REPLACE AND REPAIR EVERYTHING THAT HAD BEEN DAMAGED. THEY REFUSED AND INSTEAD OFFERED ME 10% DISCOUNT ON THE JOB. BECAUSE I HAVE BEEN SO INCONVENIENCED AND BECAUSE THE JOB REMAINS UNFINISHED, THIS IS NOT ACCEPTABLE.

I WAS VERY SATISFIED WITH THIS COMPANY. I RECEIVED A VERY DETAILED PROFESSIONAL ESTIMATE IN A TIMELY MANNER. MY QUESTIONS ABOUT THE ESTIMATE WERE ANSWERED VERY THOROUGHLY. I WOULD RECOMMEND THIS COMPANY.

THEY DID AN EXCELLENT JOB. THEY CLEANED UP VERY WELL. THERE WAS A CORNER PIECE THAT HAD BEEN CUT AND WHEN THE WORKER SHOWED THE PIECE, THE MAIN PERSON HAD THEM REDO IT. THE JOB TOOK 2 DAYS TO COMPLETE. THEY DID EVERYTHING THE WAY THEY WERE SUPPOSED TO. THEY LET ME KNOW WHEN THE PROBLEM DID COME UP. WE ARE VERY SATISFIED WITH THE WORK.

JOE, THE INSTALLER, WAS PUNCTUAL, POLITE, COURTEOUS AND TOOK PRIDE IN HIS WORK. THIS WAS MY SECOND TIME USING THIS COMPANY. DAN, THE OWNER, WAS AVAILABLE FOR ASSISTANCE WHEN WE ENCOUNTERED AN UNFORESEEN PROBLEM.

ALL PERSONS INVOLVED WERE VERY FRIENDLY AND COURTEOUS.

THEY'RE WILLING TO REPAIR WHAT THEY SHOULD HAVE DONE RIGHT IN THE FIRST PLACE. THEY KEEP SENDING BACK THE SAME PERSON THAT DID THE JOB INCORRECTLY IN THE FIRST PLACE

INSTALLERS WERE VERY PROFESSIONAL AND THEY WERE FINISHED IN MUCH LESS TIME THAN ESTIMATED. DAN UPDIKE, VERY PLEASANT TO WORK WITH.

CLEAN UP COULD HAVE BEEN MORE THOROUGH. MAKE A POINT OF ASKING FOR A DROP CLOTH AND PLASTIC.

IF I ASKED ABOUT ADDING THIS OR THAT THEY WOULD TELL ME THEIR OPINION AND BE VERY UP FRONT ABOUT TELLING ME ABOUT NO REPLACING SOME THINGS. PLEASANT , PROMPT, AND DID AN BEAUTIFUL JOB. PRICE WAS IN LINE WITH OTHER COMPANIES. WE ARE GOING TO HAVE OUR SHOWER DOORS WORKED ON NEXT WITH THEM.

THEY WOULDN'T COME OUT UNLESS WE AGREED ON THE PHONE TO AT LEAST $4,500.00 WORTH OF REPAIRS--IT GOT VERY DETAILED AS TO WHAT WE HAD TO AGREED NEEDED TO BE DONE--HOW COULD THEY KNOW UNLESS THEY CAME OUT TO SEE THE AREAS FIRST? SHOULDN'T A COMPANY VIEW THE WORKSITE BEFORE THEY DETERMINE WHAT NEEDS TO BE DONE?

SOME MINOR WORK HAD TO BE REDONE, CROOKED SHELF, ACRYLIC TO FLOOR ON ONE SIDE AND BASEBOARD ON THE OTHER. COMPANY WAS VERY RESPONSIVE IN CORRECTING PROBLEMS.

GREAT WORK. A LITTLE EXPENSIVE, BUT WORTH IT!

WORK COMPLETED ON TIME AND AT ESTIMATED COST. THERE WERE A FEW GLITCHES, BUT THEY WERE HANDLED WELL.

OUR SHOWER LOOKS GREAT! WE PLAN TO HAVE THEM FINISH THE REST OF OUR BATHROOM. WED DEFINITELY RECOMMEND THEM TO OTHERS.

THEY DID FINE WORK. THEY DID EXACTLY WHAT THEY SAID THEY WERE GOING TO DO AND THE BATHROOM LOOKS VERY NICE.

THEY DID A GREAT JOB. WE HAD A FEW INITIAL PROBLEMS WITH SCHEDULING ON THE INSTALL, BUT OTHER THAN THAT, EVERYTHING WAS GREAT. THEY ALSO GAVE US A DISCOUNT BECAUSE OF THE DIFFICULTIES WITH THE INSTALL. SO WE WERE HAPPY WITH THAT.

IF I SHOULD NEED FURTHER PROJECTS DONE, I WOULD DEFINITELY CONSIDER UPDIKE AGAIN.

I WOULD RECOMMEND THEM TO ANYONE. YOU GET WHAT YOU PAY FOR. I THOUGHT THE WORK WAS EXCELLENT.

VERY POLITE AND NEAT. COMPLETED AHEAD OF SCHEDULE. EXCELLENT QUALITY WORK.

WE HAD A STRANGE PROBLEM WITH THE LINOLEUM FLOOR THAT RESULTED IN THE COMPANY COMING OUT 3 DIFFERENT TIMES AND REMOVING AND REPLACING THE FLOORING AT NO ADDITIONAL COST. WE FINALLY AGREED TO USE PEEL AND STICK TILE INSTEAD OF ONE CONTINUOUS PIECE OF FLOORING.

THE COMPANY NEVER RETURNED OUR PHONE CALLS, WE ALWAYS HAD TO CALL THEM BACK. THEY RAN INTO A PROBLEM WHILE INSTALLING THE TUB AND THEY WERE NOT ABLE TO DO THE PLUMBING WORK, SO WE HAD TO CALL ANOTHER CONTRACTOR TO REPLACE PIPES.

WORKER CLEANED UP AFTER HIMSELF AFTER EACH DAYS WORK AND CARRIED AWAY ALL DEBRIS INCLUDING OLD VANITY AND SINK. MR UPDIKE (SAM) DID NOT REQUIRE ANY DOWN PAYMENT PRIOR TO STARTING THE WORK. IT WAS A JOY DOING BUSINESS WITH UPDIKE CONSTRUCTION, I WOULD NOT HESITATE RECOMMENDING THEM TO ANYONE.

WENT TO A LOT OF TROUBLE TO CORRECT A PROBLEM THEY HAD.