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Universal Windows Direct of Indianapolis

Founded 2015 • With Angi since October 2015

4.3

(52) Verified Reviews

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Description

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and provide our customers with only the highest levels of sales, service, and support. We think our company's history speaks to this goal and to the power of what we can accomplish by never settling. Universal Windows Direct of Indianapolis opened in 2015. Our products feature the exclusive UniShield brand and come with a transferable lifetime warranty on materials and labor. We are a fully licensed, bonded, and insured company and EPA Lead-Safe certified. In addition, a portion of every sale goes to support a growing list of local charities....

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Verified Reviews

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A few reviews for this pro…

1.0

12/26/2020

The looks of the windows are great but I spent a lot of money for efficiency for keeping the hot/cold outside and I have to put tape around the seams of the windows

DESCRIPTION OF WORK
New windows

CATEGORY replacement windows

SERVICE PROVIDER RESPONSE

Hello. Thank you for making us aware of your experience with us. In effort to resolve this, I will need more information to find your account in our system. Please send an email customerservice@universalwindowsdirect.com with your contact information and we will be sure to reach out. - MS
1.0

10/13/2020

PLEASE SEE ITHER SITES AS WELL FOR REVIEWS! ***I am going to start with the sales process: -June 13th, 2020; our order was placed, and we were super excited after Universal being the 5th company we heard a pitch from. We were excited and happy with all of it. We ordered a front door and 13 windows for our house in a very nice neighborhood. -We have a measurement person out on July 9th to review al...

DESCRIPTION OF WORK
Do NOT Recommend Universal Windows Direct

CATEGORY replacement windows,doors

SERVICE PROVIDER RESPONSE

Hello, thank you for your feedback and for making us aware of your experience working with us. We apologize for any missteps along the way and you can rest assured this has been escalated to upper management in effort to resolve this. - MS
1.0

10/13/2020

Huge Scam Universal Solar ....they drilled holes into my roof right through my ceiling....had tar dripping through into my home...complete hack job.... they told me I would reduce my bill to $12 a month with NVEN....I keep my temp average at 78*....I'm getting a bill from NV Energy for $147 and I'm also paying for the solar system at about $200 a month...this is not what they promised....if they h...

DESCRIPTION OF WORK
solar system

CATEGORY doors

SERVICE PROVIDER RESPONSE

Hello, please understand that we are in NO WAY affiliated with Universal Solar. Please stop spreading false information on all of our pages. - MS
5.0

08/13/2020

It was fine and it was a smooth service.

DESCRIPTION OF WORK
They install windows.

CATEGORY replacement windows

SERVICE PROVIDER RESPONSE

Thank you for your feedback! We are so happy to hear you had a great experience. Please don't hesitate to reach out for any future projects! -UWD Customer Service
5.0

04/22/2020

Easy ordering process. Install crew was even better. David Rouse and crew did a great job. They were very efficient, polite and knowledgeable

DESCRIPTION OF WORK
Windows for house

CATEGORY replacement windows

SERVICE PROVIDER RESPONSE

Thank you for your feedback! We are glad you to hear you had such a positive experience. Let us know if we can assist with any future projects! -UWD Customer Service

Services Offered

Look to Universal Windows Direct for replacement windows, vinyl siding, front doors, patio doors, and gutter protection!

Services Not Offered

Glass repair, window repair, door repair, interior doors

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Emergency Service
No
Warranties
Yes