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The Mad Hatter Chimney Service

4.7(
317
)

Chimney Sweep, Chimney Repair, Air Duct Cleaning,

... +8 more

About us

When you have a fireplace, the risk of a fire in your home is something that is always in the back of your mind. The Mad Hatter Chimney Service would like to put your mind at ease with our array of chimney services. We have seen firsthand how devastating a house fire can be due to a chimney that was not maintained properly. Without the proper maintenance of sweeping and inspections, a home fire is a true threat. Let our years of experience go to work for you.

Business highlights

31 years of trusted experience

Services we offer

Chimney sweeping & inspections. Chimney & masonry repairs. Dryer vent cleaning. Air duct cleaning. Chimney caps & dampers Installation.

Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.7317 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
4%
3
4%
2
6%
1
4%
Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.9
Write a review
Showing 276-300 of 317 reviews
SANDRA J.
01/2016
5.0
chimney sweep, dryer vent cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$253
DAVID & JEAN B.
01/2016
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Very professional and efficient as well as courteous! No mess after the fact!!!
Rating CategoryRating out of 5
Yes, I recommend this pro
Hannah C.
11/2015
5.0
chimney sweep, chimney repair
  + 0 more
unknown
Description of Work: I had a level 1 chimney inspection and sweep
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Jeff J.
11/2015
5.0
chimney sweep
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$180
Linda W.
10/2015
5.0
chimney sweep, chimney repair
  + 0 more
unknown
Description of Work: Mr. Lamb of Madd Hatter inspected 2 chimney flues of a 90 year old home. He was very professional giving options to correcting the flue problems. He will definitely be my first choice in the future.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shirley K.
06/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Curlie M.
05/2015
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
unknown
Description of Work: Replaced chimney cap, all went well.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kenneth D.
02/2015
5.0
appliance repair, chimney sweep
  + 0 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kelly B.
01/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Honest and informative. Did not charge for services that were not needed. Gave us some excellent information on maintenance and upkeep for the coming years. Would definitely use their services again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Robb H.
01/2015
5.0
chimney sweep, chimney repair, fireplaces
  + 1 more
unknown
Description of Work: The Mad Hatter was hired to perform a level 1 cleaning and inspection of our fireplace and chimney. | |They were able to come earlier than planned which worked our fine for me. Fireplace and chimney were cleaned and inspected. | |I have used them before and will again. |
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Patrick S.
01/2015
5.0
chimney sweep, chimney repair
  + 0 more
unknown
Description of Work: Called to schedule chimney inspection and cleaning. Prompt when calling and scheduled next available appt albeit they were backed up given season. Showed up on time and was very professional. Everything went well with inspection. Only drawback was it was pricey given what they performed at our house. I would definitely recommend and will use in future! Thanks.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Cynthia V.
12/2014
2.0
chimney sweep
  + -1 more
unknown
Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
Response from The Mad Hatter Chimney Service
Our records indicate that we were there on 10/10/14 to do an estimate for a chase cover replacement and emailed an estimate on 10/15/14. We have not heard back.
VIRGINIA AND GEORGE W.
10/2014
5.0
chimney sweep
  + -1 more
unknown
Description of Work: We were pleased with the chimney cleaning and felt that Ely Stokes did a careful job with as little mess as possible He charged just $99 dollars so the price was right
Rating CategoryRating out of 5
quality
5.0
punctuality
5.0
Yes, I recommend this pro
Janice W.
10/2014
5.0
chimney sweep, chimney repair, fireplaces
  + 1 more
unknown
Description of Work: Cleaned fireplace chimney. | | |
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Dorothy S.
06/2014
5.0
chimney sweep, chimney repair, dryer vent cleaning
  + 1 more
unknown
Description of Work: warren arrived on time and proceeded to clean our chimney and made and outdoor inspection as well then made recommendations. He then proceede to the dryer vent and cleaned out the interior and hooked up the vacuum and proceeded outside. He was very polite and took his time explaining everything to us. I would definitely recommend them and use them next year!
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$258
Ayisha A.
06/2014
3.0
chimney sweep
  + -1 more
unknown
Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
4.0
Yes, I recommend this pro
Response from The Mad Hatter Chimney Service
We have no customer in our file under this name or address
James K.
11/2013
4.0
chimney sweep
  + -1 more
unknown
Description of Work: "Swept two steel chimney stacks. Very straight-forward. Fine job. |However, I asked for additional services (with payment) to add storm collars or sealant between stacks and top plate due to small but damaging leaks. Chose not to address it. Was told, ""Well, it may leak just a little"" !?? "
Rating CategoryRating out of 5
Yes, I recommend this pro
Kelly B.
06/2013
5.0
chimney repair
  + -1 more
They did a good job!
Description of Work: They did chimney repair for me.
Rating CategoryRating out of 5
Yes, I recommend this pro
RAYMOND W.
06/2011
5.0
chimney sweep
  + -1 more
They did a good job.
Description of Work: I hired them to sweep my chimney.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MAURA K.
01/2011
5.0
chimney repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,308
KEVIN & KRISTINA R.
09/2010
1.0
chimney repair
  + -1 more
see above for comments
Description of Work: The Mad Hatter was contacted over a 3 week period of time. The company did not respond....guess they do not want or need our business.!!! Poor method of operation in my opinion!
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
Response from The Mad Hatter Chimney Service
This member contacted our office for a free estimate and while we try to accomodate free estimates when we can, we are now moving into our busy time of year and it becomes increasingly difficult to get to all the free estimate calls we receive.
GISA H.
09/2010
5.0
chimney repair
  + -1 more
unknown
Description of Work: There were several issues with both my chimney (our inspector whom we hired before we bought this house missed a few things) and a cover for an attic fan vented out to the roof. The gentleman from the company fixed all the problems, gave me a good deal on what he charged, came on time, and cleaned up after the work was done
Rating CategoryRating out of 5
Yes, I recommend this pro
KEN B.
07/2010
5.0
chimney repair, fireplaces
  + 0 more
GREAT.
Description of Work: HOME HIT BY LIGHTNING. DAMAGE TO FIREPLACE AND CHIMNEY. CAME PROMPTLY AND DID WORK ON SCHEDULE.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
MARTHA S.
09/2009
5.0
chimney repair
  + -1 more
They did a fine job.
Description of Work: They isntalled a new fireplace insert for us. They also put a sealant on the brick for the chimeny a few months later.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,200
Lisa S.
01/2009
5.0
chimney sweep
  + -1 more
Very well.
Description of Work: Cleaned chimney and checked for any problems.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149

Contact information

5288 E 65th St, Indianapolis, IN 46220

http://www.madhatterindy.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Chimney Sweep,
Chimney Repair,
Air Duct Cleaning,
Chimney Caps,
Dryer Vent Cleaning,
Fireplaces,
Masonry,
Appliance Repair,
Animal Removal,
Home inspection,
Heating and Air Conditioning

FAQ

The Mad Hatter Chimney Service is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

The Mad Hatter Chimney Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, The Mad Hatter Chimney Service does not offer free project estimates.
No, The Mad Hatter Chimney Service does not offer eco-friendly accreditations.
No, The Mad Hatter Chimney Service does not offer a senior discount.
No, The Mad Hatter Chimney Service does not offer emergency services.
No, The Mad Hatter Chimney Service does not offer warranties.
The Mad Hatter Chimney Service offers the following services: Chimney sweeping & inspections. Chimney & masonry repairs. Dryer vent cleaning. Air duct cleaning. Chimney caps & dampers Installation.

Contact information

5288 E 65th St, Indianapolis, IN 46220

http://www.madhatterindy.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM