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Smart Home Solutions by Airtron

Heating and Air Conditioning, Home Security Systems

About us

We provide security, comfort, and convenience. Installation of new residential smart alarm systems or professional monitoring for existing alarm system. Systems include intrusion, life safety, cameras, and smart home devices all controlled through one smart phone app.

Business highlights

54 years of trusted experience

Services we offer

Install and service residential alarm systems that are professionally monitored 24/7. Includes keypads, door sensors, motion detectors, glass break sensors, life safety devices, flood detectors, cameras, video doorbells, smart thermostats, smart locks, lighting control, and smart garage door openers.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.72,130 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 276-300 of 2130 reviews

Jordan U.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
They're an A+. I would absolutely use them again. Two persons came out to do the job. The service and the install was easy. They took care of everything for us. They cleaned up after themselves. It was a great service all the way around.
Description of Work: They replaced the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

ANDREA L.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
I had a contract. It was $200 to cover a multi-year of maintenance. There were two people that came out to complete the service. Most of the time, they send the same person and one time they sent another. My experience with them was positive.
Description of Work: In the past, I used Airtron. They maintained the heating and cooling system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Carolyn L.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very professional & knowledgeable answered all my questions cleaned up water spillage.
Description of Work: Installed humidifier. Had to return to office to get night size. Showed me how to install filter. Checked to make sure I still had AC because heat pump shutoff, am on all gas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$591

brett W.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Lal was professional, thorough, and courteous.
Description of Work: Heat pump and a/c tune-up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Genevieve M.
02/2017
1.0
heating & air conditioning/hvac
  + -1 more
They never came out. Purchased Dec 2. They scheduled but didn't show up. Tried to reschedule but they were so rude I cancelled the service.
Description of Work: AC/Heating Tuneup

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$59

Ed H.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
We've been dealing with them for 20 years. It's good. It's fine.
Description of Work: I've dealt with Airtron. We have an annual plan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew F.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
Showed up on time. Taught me about new system. Answered questions & finished job.
Description of Work: Installed new HVAC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Charlotte K.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
They asked for scheduling times when I purchased and my schedule is flexible, so I gave them a few future times I was available. Unfortunately, they are busier for new service than I anticipated. It took until February 1st to get an appointment for my routine maintenance check completed. So, it took 4 weeks to get my appointment time. More than I thought was necessary to impress a customer, but I'm a repeat customer so they don't have to impress me, they already do! The tech was awesome! I greeted him outside our door, explained we had a new rescue dog that was abused by men and proceeded to rush him past the blanket covered dog cage quickly so that my husband's conference call would not be disturbed by barking dogs. He didn't mind one bit and even insisted to put on his shoe covers to protect my floors. He was quick, efficient and understanding. Always great service and knowledgeable tech's from Airtron.
Description of Work: I purchased an Essential Service Annual Furnace and A/C Maintenance Plan using Angie's Deals on January 10th for $119.00. It includes 2 visits to check the equipment. It does expire in July, which is quick 6 months, but I will need the A/C checked when spring hits, so I will have time and a need before it expires. This service is normally $189.00, so I saved $70 per their quote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$119

Matt C.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
They have been the provider since we had the home built and they had been very good. They found the problem and fixed the problem quickly, and did not overcharge.
Description of Work: Airtron Heating & Air Conditioning checked on the heating system. The heater wasn't working properly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yozo N.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
We hired Airtron annual a/c check up for 8 years and a repair once and got good results.
Description of Work: Annual A/C check-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

THERESA H.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Mark showed up early, did the work promptly, and the furnace is now working just fine. He did not try and sell me anything extra, but let me know that the igniter might need replacing in the future. I then opted to have it replaced at the time of service.
Description of Work: The furnace kept blowing cool air intermittantly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ben N.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
They have just been very good. I like their reliability. When they get the work done, it works well.
Description of Work: We use Airtron. They came out and did a service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Becky C.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Sales rep visited to review my options. After leaving he called to say that furnace was N/A in the time frame I needed. He provided an upgrade. Technicians were very polite, through and explained their steps.
Description of Work: New HVAC system installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Tom G.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
On time-very polite & professional. Explained job & products. Reasonable price.
Description of Work: Complete replacement of heat pump system including indoor & out door units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Dennis H.
01/2017
4.0
heating & air conditioning/hvac
  + -1 more
It was just fine. I pay an annual fee and I get two services. They were fine.
Description of Work: I use Airtron. They did standard maintenance.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

JIM F.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Blake Lackey, sales consultant and his service team were very professional. The service/install team were on time finished earlier them expected and cleaned up as if they were never here. Plus we received a "next day" install.
Description of Work: Replace furnish and install furnace air hander and heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,100

Carla H.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Always on time, called ahead, followed up. Excellent service and utmost professionalism.
Description of Work: Installed basic-single speed air handler and a 50 gallon water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,410

William M.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
As usual (I have had Airtrons semiannual service contract since 1999) they did a great job.
Description of Work: Semiannual winter service to Gas Furnace with whole house humidifier.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin F.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Worked was performed without issues.
Description of Work: Installed AC/Heating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

PAT J.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
It was fine. Have had the tune-up deal before for both air conditioning and furnace. $30 off regular price through Angies List. Well worth the money.
Description of Work: Furnace tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

BRAD B.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went fine. They showed up promptly, and everything seems to be working great. They went out of their way to make sure that my father was well taken care of.
Description of Work: They installed a new furnace at my father's home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stacy M.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
They did as agreed upon. Were on time and explained things well.
Description of Work: Furnace tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pennye A.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Everything went smooth. Benji and Davon did an awesome job. They arrived on time and answered all all our questions. They were hard workers and always had a smile on their face.
Description of Work: Replaced furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Curtis P.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Basic tune up, bought a big deal so scheduling was pretty far out but that's somewhat to be expected, I ended up having a family emergency and they were able to reschedule and work me in very quickly which was very much appreciated. Technician explained a small issue with the system and gave me options on how much it would cost to fix now.
Description of Work: Heating tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Geneva T.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
We met with the service manager the next day, he didn't try to oversell us and we were scheduled for the replacement the next day. Given the unpredictability of the winter weather we didn't want to delay. The tech was very nice and professional, came on time and was finished within the 4 hours estimated. The work was well done and he cleaned up after himself. My husband was watchful through the process. The tech was very respectful as well. Family and neighbors also said Airtron is worth it and one of the best providers in town.
Description of Work: We started off with a repair call for our old furnace that was installed when the house was built by Airtron. The tech checked and recommended a couple of parts to be replaced but after he looked at our heat exchanger and its cracks it became much more serious. He showed the issue to my husband and we ended up replacing our furnace and air conditioner. They were both over 20 years old and it was something we were expecting but not wanting to do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Contact information

1230 S Post Rd, Indianapolis, IN 46239

https://www.smarthomesolutions.airtron.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
LAC-000490
Trade License Locale
Indiana
Trade License Authority
Indiana: General

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Home Security Systems

FAQ

Smart Home Solutions by Airtron is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Smart Home Solutions by Airtron accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Smart Home Solutions by Airtron offers free project estimates.
Yes, Smart Home Solutions by Airtron offers eco-friendly accreditations.
Yes, Smart Home Solutions by Airtron offers a 0% senior discount.
No, Smart Home Solutions by Airtron does not offer emergency services.
Yes, Smart Home Solutions by Airtron offers warranties.
Smart Home Solutions by Airtron offers the following services: Install and service residential alarm systems that are professionally monitored 24/7. Includes keypads, door sensors, motion detectors, glass break sensors, life safety devices, flood detectors, cameras, video doorbells, smart thermostats, smart locks, lighting control, and smart garage door openers.

Contact information

1230 S Post Rd, Indianapolis, IN 46239

https://www.smarthomesolutions.airtron.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day