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Smart Home Solutions by Airtron

Heating and Air Conditioning, Home Security Systems

About us

We provide security, comfort, and convenience. Installation of new residential smart alarm systems or professional monitoring for existing alarm system. Systems include intrusion, life safety, cameras, and smart home devices all controlled through one smart phone app.

Business highlights

54 years of trusted experience

Services we offer

Install and service residential alarm systems that are professionally monitored 24/7. Includes keypads, door sensors, motion detectors, glass break sensors, life safety devices, flood detectors, cameras, video doorbells, smart thermostats, smart locks, lighting control, and smart garage door openers.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.72,130 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1351-1375 of 2130 reviews

NANCY D.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
They were prompt, the representative was pleasant, did a thorough inspection and cleaning. He spent time afterward explaining the results of the inspection, letting me know of potential issues with my furnace and offering me a service plan. But there was no pressure, strictly information.
Description of Work: Annual checkup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

TIFFANY B.
10/2006
3.0
heating & air conditioning/hvac
  + -1 more
The issue was not resolved. I did not appreciate being given suggestions of what we might try in order to fix this.
Description of Work: We had (and still have) a whistling sound when the fan is running on our furnace. The technician came out to fix it, but he was not able to correct it. Gave me some "ideas" of things we might try to fix the issue. Ultimately, the problem still exists. Since it was still under the builder warranty, we were not charged anything.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


JAMES S.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
Professional and courteous tune up performed, with no mess.
Description of Work: Performed air conditioner tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

GRACE G.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
The serviceman arrived on time, covered his shoes before entering the house, and continued to the basement to check the furnace, humidifier, and air cleaner. I have used this company for 3 years and have been very satisfied with the results.
Description of Work: They did service including 2 system checkups.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Jeffry E.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
The problem was fixed within 30 minutes after the service technician arrived. I applaud the leadership and employees of this company as they truly take pride in their work and reputation.
Description of Work: I have a contract with Airtron. This contract has been the best investment. My furnace is only five months old. Yet, in the middle of October 2006, my heat pump began to malfunction in the middle of the night. The result; no heat. The temperature outside was in the 30's. When I called the customer service of Airtron, Steve, the manager of the company, answered my call and had someone at my house in less than an hour. I was extremely impressed with his commitment to his client base. Once the service technician arrived, he began a very thorough diagnostic check. My thermostat was calling for cold air from the heat pump instead of heat. He replaced the thermostat and even did further diagnostic tests on the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cathy L.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
This is a convenient plan for keeping heating and cooling systems in shape. They send renewal contracts yearly. It sometimes takes a while to get on their schedule, but the technicians always show up on time, are neat, and seem to work efficiently.
Description of Work: They check furnace, humidifier, and A/C system twice a year.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Scott A.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
Airtron is alway professional and prompt. They are neat, where protection over their shoes and cleanup when finished.
Description of Work: This visit was actually included in a yearly package I purchase that includes two visits - fall and spring - to service and tune-up air conditioner and furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

KIMBERLY A.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
Fine. We purchased a maintenance contract.
Description of Work: Annual check up of heating and air-conditioning systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

BOBBY S.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
The technician did a excellent job and was very professional. They have always been excellent over the years.
Description of Work: They did a heat/cool tune-up and cleaned the gas fireplace. They also made sure operation was normal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

ANNE W.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
I have an annual plan with them. They did a good job for us. They're on time and do what they say they will do.
Description of Work: They did a seasonal maintenance check on my HVAC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GARY & DAWN V.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
They are very good to come out the same day and also have an inexpensive service program that send reminder cards to us.
Description of Work: Service our heating and air conditioning units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$28

TIJEN P.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
Their employees are consistently prompt, friendly and professional. They are an outstanding company to work with and great with our dog.
Description of Work: We have had an extended service maintenance agreement with Airtron for the past four or five years. They perform regular maintenance on our heating and cooling system and our humidifier twice a year.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

JOHN & EDIE P.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
This service is very well worth it, we have had no issues with our heating and A/C. The technicians, we have had several, are prompt and always professional. They take care of the space they are working in and always clean up afterward. We especially like the fact that they always put on disposable booties whenever they come in the house.
Description of Work: Recently Airtron serviced our heating and air conditioning system for the fall. It is part of regular service contract with Airtron for spring and fall servicing to make sure we are in working order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$328

Cathy H.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
We have used them for 18 years. They are always courteous, polite, very prompt and do a good job. If you call in advance they will be able to give you the first time slot in the morning. We have a 3 year service contract with them. It is nice to see the same technician show up on a regular basis over the years.
Description of Work: They did our regular fall furnace tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KURT B.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
From start to finish Airtron was great to work with. The sales person was very knowledgeable and gave us a clear expectation of what to expect. The two gentlemen that did the work were quick, professional, courteous and took their time explaining the new system to us.
Description of Work: Replaced heat pump and air handler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

RON G.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
Each year we have Airtron do a service check-up every six months. Each time the service person is friendly and does a good job. Fortunately, we have not had to do any large repairs, but I don't think their prices are any higher than other service shops.
Description of Work: Heating and A/C check-up service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

KAREN M.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
It was a good experience overall. They have been servicing us for 4 years now.
Description of Work: Airton services our air conditioner/heating unit. We have had a warranty with them, and they have promptly come out and fixed or looked at any problems. They have a professional staff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARK & SANDY S.
09/2006
5.0
heating & air conditioning/hvac
  + -1 more
Without charging me, they looked into a leak that I had. They came out the same day I called. They are always responsive and punctual.
Description of Work: Maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

VICKI S.
09/2006
5.0
heating & air conditioning/hvac
  + -1 more
John F. arrived on time, was very pleasant and determined what the problem was. I am on Airtron's Essential Service maintenance program, so I received priority service and discounted repair.
Description of Work: Air conditioner was running, but not cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

Carolyn H.
08/2006
5.0
heating & air conditioning/hvac
  + -1 more
The serviceman was on time, polite, and professional.
Description of Work: The amount reflects the approximate cost of a service contract which includes two tune-ups per year for my furnace, air conditioner, and humidifier. I paid nothing beyond that for this service call, which including cleaning and inspection of my furnace, humidifier, and air conditioner and replacement of the furnace filter. The repairman also installed a metal cap on the vent from my water heater which Airtron had installed when they installed my furnace in 2001. They had previously taped the opening and the tape had broken. This repair was done free of charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gary H.
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
Very prompt. They did a great job and were very clean. The price was very fair.
Description of Work: They installed a new heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

WALLACE M.
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
THEY WERE VERY PROFESSIONAL AND DID GOOD WORK. THEY WERE TIMELY. I WOULD DEFINITELY USE THEM AGAIN.
Description of Work: THEY INSTALLED A NEW FURNACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

LEE ANN S.
06/2006
5.0
heating & air conditioning/hvac
  + -1 more
Very prompt! I called them on a Thursday morning, and they came out that afternoon. They were able to come back the next day (Friday) and install the compressor.
Description of Work: They replaced the compressor on our heat pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$833

CHRISTOPHER R.
05/2006
3.0
heating & air conditioning/hvac
  + -1 more
The man who answered the phone was very kind and understanding - but the group did not meet a previously arranged appointment. I think we paid just over 200 dollars for a 3 time a/c and heating service. The appointment was rescheduled for three weeks from the date of the original time.
Description of Work: Unfortunately the company failed to show up for a scheduled A/C tune up as part of their maintenance program. I suspect it was a simple oversight but this inconveninced my family.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
2.0
punctuality
1.0

Yes, I recommend this pro
$200

BERNARD & MARCENE B.
05/2006
5.0
heating & air conditioning/hvac
  + -1 more
They overlooked the filter by a small oversight, and they came back the next day to install the new filter. They make sure they don't leave your house messy or damaged.
Description of Work: Preformed a semi-annual inspection of my heating and A/C system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1230 S Post Rd, Indianapolis, IN 46239

https://www.smarthomesolutions.airtron.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
LAC-000490
Trade License Locale
Indiana
Trade License Authority
Indiana: General

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Home Security Systems

FAQ

Smart Home Solutions by Airtron is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Smart Home Solutions by Airtron accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Smart Home Solutions by Airtron offers free project estimates.
Yes, Smart Home Solutions by Airtron offers eco-friendly accreditations.
Yes, Smart Home Solutions by Airtron offers a 0% senior discount.
No, Smart Home Solutions by Airtron does not offer emergency services.
Yes, Smart Home Solutions by Airtron offers warranties.
Smart Home Solutions by Airtron offers the following services: Install and service residential alarm systems that are professionally monitored 24/7. Includes keypads, door sensors, motion detectors, glass break sensors, life safety devices, flood detectors, cameras, video doorbells, smart thermostats, smart locks, lighting control, and smart garage door openers.

Contact information

1230 S Post Rd, Indianapolis, IN 46239

https://www.smarthomesolutions.airtron.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day