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Smart Home Solutions by Airtron

Heating and Air Conditioning, Home Security Systems

About us

We provide security, comfort, and convenience. Installation of new residential smart alarm systems or professional monitoring for existing alarm system. Systems include intrusion, life safety, cameras, and smart home devices all controlled through one smart phone app.

Business highlights

54 years of trusted experience

Services we offer

Install and service residential alarm systems that are professionally monitored 24/7. Includes keypads, door sensors, motion detectors, glass break sensors, life safety devices, flood detectors, cameras, video doorbells, smart thermostats, smart locks, lighting control, and smart garage door openers.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.72,130 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1201-1225 of 2130 reviews

Mary Ann T.
02/2009
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Serviceman was very pleasant and spent a good amount of time with me. Only issue I had was I'm not sure blower motor replacement is necessary. Things seem back to normal now. Overall I was very happy with their promptness & work.
Description of Work: Furnace was not working. Called Airton around 4:30 pm, said they'd be able to come that same night. Serviceman came around 9:45, said some wires had disconnected. He hooked them back up correctly and furnace began working again. Suggested may need to replace blower motor because they thought furnace was short cycling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$89

DEBRA M.
02/2009
4.0
heating & air conditioning/hvac
  + -1 more
They were suppose to come at one time, but when I called to confirm, they said they wouldn't be able to come at the time they said. I said I would go to work for part of the day since they wouldn't be there earlier. As it turned out, they came at the earlier time anyway. Luckily my daughter was at home and was able to let them in. Otherwise, the installation went fine, and they were about done by the time I arrived.
Description of Work: They installed a new furnace in November.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,100

DAVID E.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
They did an excellent job. They through in a new flue chimney liner for free. They were on time, they cleaned up real well, they new what they were doing, and it only took a few hour for them to have everything ready to go. In fact, it took a total of five hour to do all the work. I would definitly recommend them agian, I would also use them agian. They had an excellent price.
Description of Work: I hired them to put in a new bryant 90 percent effiecicy furnice and a 1 and half ton air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

DAVID D.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
We have been happy with them. They are very punctual and they always send out a reminder at the change of the seasons to schedule tune-ups. The contract gives you a little bit of a discount on parts if needed, which is nice.
Description of Work: We have had a service contract with them for around five years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob and Liz B.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
Steve came, cleaned the furnace and then told me he could not tell what caused it to stop for sure. He said the igniter was worn and the blower engine was straining. We asked the age of the furnace and was shown the date on the furnace. We will probably need a new one soon. Steve fixed what we asked him to and we signed up for the maintenance plan so they can come back in the Spring and make sure it is working right. Loved the service and low pressure to replace things that might have some life left in them.
Description of Work: The furnace was not running when we came home from work. My husband got it restarted, but we needed an expert to find the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

DAVID T.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
Received quote and advice on the phone. Phone reps were excellent. The service rep. showed up on time. He wore shoe covers. He was extremely knowledgeable, he answered our questions, was very friendly, and did a wonderful job of installing the humidifier. Our home was very dry, but within an hour the humidity increased 15 percentage points and the comfort level was great.
Description of Work: Company installed a total house humidifier on our furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470

DELORES M.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
Airtron Heating & Air conditioning was a God send, the price was low.
Description of Work: Air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

CECELIA W.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
They are prompt and professional, no complaints.
Description of Work: We are on an annual plan with them for heating furnace and A/C maintenance.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

JENNIFER M.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
It went fine. They conducted themselves very well in my home. They were also very prompt with when they got there. They were good with their cleanliness too.
Description of Work: They came and did basic maintenance and nothing else really.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JOHN R.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
The salesman was very good, he worked with us on the price to keep it competetive. They did everything they said they were going to do. They sent out a really good crew who installed it when the temperature was around 10 or 15 degrees. They showed up on time on the day they said they would be here.
Description of Work: We purchased a furnace from Airtron Heating & A/C a year or so ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

MADISON AND MARSHA E.
12/2008
5.0
heating & air conditioning/hvac
  + -1 more
They came in one day after the unit broke down and replaced it the next day. I would use them again.
Description of Work: They installed a new unit during the cold spell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STEPHEN B.
12/2008
5.0
heating & air conditioning/hvac
  + -1 more
They are really good. They have extremely good workers. They find faults that I didn't even know were there. They are very perceptive and thorough. They are always very friendly and conscientious. They're just a top-notch company.
Description of Work: They do general maintenance on our heating and air conditioning units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

LEANN V.
12/2008
5.0
heating & air conditioning/hvac
  + -1 more
They were excellent. They were punctual, helpful and easy to work with.
Description of Work: They came out and put in a new thermostat for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristen C.
12/2008
5.0
heating & air conditioning/hvac
  + -1 more
They gave me an estimate and when they were finished with the work, the price was lower than the estimate. They are very professional and knowledgeable. They were punctual.
Description of Work: They installed a complete heating and air system and disposed of the old one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

THERESA L.
12/2008
5.0
heating & air conditioning/hvac
  + -1 more
They were just fine. I was afraid it was the whole unit that needed to be replaced, but it was just one small piece that was the problem. The cost was a huge relief compared to fearing having to pay for the whole system to be replaced. We were very relieved when we found out the price. Our house is getting older and a few of our neighbors have had to get new systems installed, but ours was just a little piece. Their responsiveness was great, they tried to tell me some things over the phone to do, which we tried and didn't work. Their quality of service was great as well. They showed up on time that they would say. He called ahead of time to let me know he was on his way, he met me here and within a few minutes had diagnosed what the problem was asked me what I wanted to do, then fixed it. We will be using them again.
Description of Work: They came to service something on my air conditioning this past summer. They actually installed the system at our house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

HOPE H.
12/2008
5.0
heating & air conditioning/hvac
  + -1 more
They were out within about four hours from contact. The serviceman was very professional and helped me understand the problem. Recommended ways for me to save money with the service contract. This was an all around enjoyable experience.
Description of Work: There was an additional 150 dollar service contract charge. They checked and fixed the heater by changing the filter and emptied the drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

BRENDAN & Laurie O.
12/2008
5.0
heating & air conditioning/hvac
  + -1 more
They cleaned up really well after themselves. They are very dependable. The customer service department is very easy to work with. They also answer any of my questions.
Description of Work: Last time we had Airtron Heating & Air do service was under the contract we have, which is $160 a year. They cleaned out our furnace for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

JOEL AND JILL B.
12/2008
5.0
heating & air conditioning/hvac
  + -1 more
They are excellent. They send me a reminder that my contract is coming up for expiration and they let me know exactly what needs to be paid for maintenance for that year or the next couple years. They are exactly on time and they call me the day of the scheduled appointment to reminded me of the time.
Description of Work: Maintenance contract for ac, furnace, and fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia L.
12/2008
5.0
heating & air conditioning/hvac
  + -1 more
The experience was great from start to finish! Judy, who took my call when I made the appointment, was friendly and helpful. She even let me know after I'd made the appointment that an earlier one had opened up. On the day of the appointment, Airtron called an hour before their scheduled arrival time frame even started to say that they were running early. The serviceman arrived about half an hour early, and he was professional and friendly. He wore covers over his boots to keep my floors clean while he was working. He thoroughly explained the workings of the new thermostat to me and left me to try it out while he checked the heating and A/C unit for its semi-annual inspection. That way he was still there if I had any questions about the thermostat. He did a fantastic job overall. The only negative is that the thermostat itself was rather expensive. Otherwise, I was very happy with everything.
Description of Work: Airtron performed the semi-annual inspection on my heating/AC unit and installed a 7-day programmable thermostat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

JOAN S.
12/2008
4.0
heating & air conditioning/hvac
  + -1 more
They did a great job. Worked until the job was done. I called about the thermostat, Jeremy came right out, and there was nothing wrong.
Description of Work: Installed 2 new furnaces.
Rating CategoryRating out of 5
Yes, I recommend this pro
$6,000

NANCY H.
11/2008
5.0
heating & air conditioning/hvac
  + -1 more
I have been extremely happy with them. They are very thorough. They are very conscientious that I understand what is being done. They are very polite and are thoughtful. They are very conscientious of there work and then leave. I like service men that are nice and get the work done and then leave. They call you before they come to let you know. They are prompt and their prices are very competitive and reasonable.
Description of Work: They service my furnace. I have a contract with to come and clean and inspect the furnace every spring and fall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary T.
11/2008
5.0
heating & air conditioning/hvac
  + -1 more
They did a good job. I've had a couple of times when my unit isn't working and they came out very quickly. I thought their prices were a little high this time.
Description of Work: They came out to service my heating and A/C.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

Bonnie T.
11/2008
5.0
heating & air conditioning/hvac
  + -1 more
Workers were polite, clean and professional.
Description of Work: Added a humidifier to my furnace and signed up for a one year service agreement. They came on time as scheduled and very timely (within the week).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

thomas P.
11/2008
5.0
heating & air conditioning/hvac
  + -1 more
They did a fantastic job, they did the whole house. They are very professional. They knew exactly what they were doing. They are amazing and i would recommend them.
Description of Work: They put in a whole house humidifier they made it downstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jackie P.
10/2008
5.0
heating & air conditioning/hvac
  + -1 more
We have used Airtron for the last several years. I'm always impressed with the fact that they seem to care more about making sure things work right and that we remain loyal customers, rather than making more money. At this visit, they recommended a much less expensive brand of filter for the furnace. We needed the humidifier replaced and they upgraded us to a better model at no extra cost. I like the fact that they want to make sure the job is done right.
Description of Work: They performed a routine semi-annual inspection and service along with replacing the humidifier.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Contact information

1230 S Post Rd, Indianapolis, IN 46239

https://www.smarthomesolutions.airtron.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
LAC-000490
Trade License Locale
Indiana
Trade License Authority
Indiana: General

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Home Security Systems

FAQ

Smart Home Solutions by Airtron is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Smart Home Solutions by Airtron accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Smart Home Solutions by Airtron offers free project estimates.
Yes, Smart Home Solutions by Airtron offers eco-friendly accreditations.
Yes, Smart Home Solutions by Airtron offers a 0% senior discount.
No, Smart Home Solutions by Airtron does not offer emergency services.
Yes, Smart Home Solutions by Airtron offers warranties.
Smart Home Solutions by Airtron offers the following services: Install and service residential alarm systems that are professionally monitored 24/7. Includes keypads, door sensors, motion detectors, glass break sensors, life safety devices, flood detectors, cameras, video doorbells, smart thermostats, smart locks, lighting control, and smart garage door openers.

Contact information

1230 S Post Rd, Indianapolis, IN 46239

https://www.smarthomesolutions.airtron.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day