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Smart Home Solutions by Airtron

Heating and Air Conditioning, Home Security Systems

About us

We provide security, comfort, and convenience. Installation of new residential smart alarm systems or professional monitoring for existing alarm system. Systems include intrusion, life safety, cameras, and smart home devices all controlled through one smart phone app.

Business highlights

54 years of trusted experience

Services we offer

Install and service residential alarm systems that are professionally monitored 24/7. Includes keypads, door sensors, motion detectors, glass break sensors, life safety devices, flood detectors, cameras, video doorbells, smart thermostats, smart locks, lighting control, and smart garage door openers.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.72,130 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1126-1150 of 2130 reviews

Cathy & Katisu S.
03/2010
5.0
heating & air conditioning/hvac
  + -1 more
They have always been prompt and courteous. When they come they clean and never leave a mess. I have never had a reason to be unhappy with them.
Description of Work: I used Airtron Heating & Air Conditioning to clean the furnace. They were the people who installed the furnace in my house.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

jeannie B.
03/2010
5.0
heating & air conditioning/hvac
  + -1 more
All of the new equipment works really well. The air filter has done wonders. I have a health condition and it was recommended that I get a filter. I feel like it has improved things so much.
Description of Work: They installed a new furnace and air handler. It included an air filter and humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,900

Rodney K.
03/2010
5.0
heating & air conditioning/hvac
  + -1 more
They installed our furnace, so we've always used them. We tried a couple others, but we're happy with this company. They're willing to work with you and helpful.
Description of Work: They checked the furnace.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura G.
03/2010
5.0
heating & air conditioning/hvac
  + -1 more
They were absolutely fine. I'm normally able to get an appointment at a convenient time. They always seem to know what to do or recommend. Normally, clean-up isn't a problem, either. They normally just do the regular twice-a-year service.
Description of Work: They did an estimate on fixing a rattling furnace.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GERALD B.
03/2010
4.0
heating & air conditioning/hvac
  + -1 more
It was satisfactory. The price was fair. I'm looking for some other estimates, but it was a fair estimate.
Description of Work: They did an estimate on replacing a heat pump.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

ANGIE P.
03/2010
5.0
heating & air conditioning/hvac
  + -1 more
They are efficient, and they fixed the problem. They are trust worthy as well.
Description of Work: I used Airtron Heating & Air Conditioning few months ago. They fixed my furnace. The furnace was making a lot of noise. So they replaced a part and the humidifier.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Cheryl W.
03/2010
5.0
heating & air conditioning/hvac
  + -1 more
Our experience was fine. They showed up on time. They gave us a reasonable quote. We would hire them in the future.
Description of Work: Airtron Heating & Air Conditioning came out in November 2009 and gave us an estimate on a furnace.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JULIA N.
02/2010
5.0
heating & air conditioning/hvac
  + -1 more
I purchased a digital thermostat on my own & Airtron installed it for me. The total cost was exactly what they quoted me & they finished on time. The customer service rep was very nice when I called to make an appointment & the service technician was very knowledgeable & took the time to explain to me how to program the unit. I was happy with the work that was performed.
Description of Work: My old thermostat was replaced with a new digital thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

mrs. george H.
02/2010
5.0
heating & air conditioning/hvac
  + -1 more
Same day service - responded to call. Courteous & competent. Instills trust with good service.
Description of Work: Checked furnace. Replaced ignitor. Returned (no charge) to secure door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LINDA G.
02/2010
5.0
heating & air conditioning/hvac
  + -1 more
The technicians were exceptional. They arrived on time and somehow managed to keep the house relatively warm even though the high was around 16 degrees. They were considerate and easy to talk to--answering any and all questions we had. Their finish work was also topnotch. We have used this company in the past, and will continue to use them in the future.
Description of Work: Installation of new heat pump system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John F.
01/2010
5.0
heating & air conditioning/hvac
  + -1 more
We have used them now since we have used them for 13 years. I would buy their service. They come out twice a year. It is very cheap. I use them for all of that, and I love them. They are punctual. They have never been late. The great thing about them is that they clean up after themselves. They always use shoe coverings, so they never come in with muddy feet. I find their prices to be exceptional, considering I know what other people charge. They are excellent!
Description of Work: I used Airtron Heating & Air Conditioning for all of our air conditioning and heating. We get them serviced every year with our contract.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Scott S.
01/2010
5.0
heating & air conditioning/hvac
  + -1 more
They were really good and we have a service plan with them. They came out and diagnosed our problem. We have kept the heat pump component and we were really pleased with their service.
Description of Work: We used the services of Airtron Heating & Air Conditioning in July to replace the blower of our furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Geroge B.
01/2010
4.0
heating & air conditioning/hvac
  + -1 more
We are very happy with their service else we wouldn?t be with them for 18 years. In the past 2 years we had both the air conditioner unit and the heating unit replaced by them. Their price was comparable to others. Their quality was excellent. They weren?t here at the time that I was told that they would be. That seemed to be a mix up between the salesman, the installer and my husband. It just messed up my morning because of that.
Description of Work: We have been using Airtron Heating & Air Conditioning for 18 years and they put the original system in the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

ANNE W.
01/2010
5.0
heating & air conditioning/hvac
  + -1 more
We chose them because we have been using their services for many years now. They gave us the best price overall. Something great about them is that you can call them anytime when you have a problem and they will usually answer the phone. They will also send somebody out if you need a technician as soon as they are available.
Description of Work: We used Airtron in October of 2009 for installing a new energy efficient furnace along with a high efficiency air cleaner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,900

Raymond G.
01/2010
5.0
heating & air conditioning/hvac
  + -1 more
I like their punctuality and performance. Their cost is pretty good too. They charge us $250-300 based on the service I have them perform.
Description of Work: I use Airtron Heating & Air Conditioning a lot. They come out and do their regular routine maintenance on my furnace and my air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

SHARON & MICHAEL L.
01/2010
4.0
plumbing
  + -1 more
I was happy with their service. However, when you run the garbage disposal and the dishwasher we are still getting a little leak but when he was here we did not try this, so it is not his fault. There was a coupon that was mailed out stating that a service call would be discounted but they did not honor that coupon.
Description of Work: They repaired a small leak.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Joel D.
01/2010
1.0
heating & air conditioning/hvac
  + -1 more
I used them for service last year and they sold me their maintenance plan where you get a tune up in the fall for heating and one in spring for your AC. I own a duplex so it was around $300 because I have two furnaces and two AC. They did the service both times and those visits went fine. When calling to schedule the 2nd of the two visits in the spring the representative approached me about re-upping my maintenance agreement. I told her multiple times I was not interested in renewing the agreement. Then the service representative who came out tried once again while he was here, and I told him multiple times I was not interested. Which bring us to today 6 months later where they send two bills for $169 each for their service agreement. I told multiple representatives I did not want to renew the service agreement, never had the furnace serviced since I did not re-up with them, and they send me a bill. I find these type of business practices extremely annoying and low level garbage - so that's why I give them an F. I want these invoices rescinded.
Description of Work: Heating and Air Maintenance Agreement.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$300

Michele A.
12/2009
5.0
heating & air conditioning/hvac
  + -1 more
We have been using Airtron for 20 years and their service has always been outstanding. The salesman we worked with did a great job of explaining everything to us. He let us know about rebates and discounts and saved us some money. The installation of the equipment was outstanding and was done in about four hours. They also cleaned up well.
Description of Work: They installed new Trane furnace and air conditioning units for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

SUSAN O.
12/2009
5.0
heating & air conditioning/hvac
  + -1 more
It definitely worked! I thought they did a great job. I would hire them again.
Description of Work: They put in two vents in our basement to make it warmer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$489

Jeff Y.
11/2009
5.0
heating & air conditioning/hvac
  + -1 more
They are very responsive and the servicemen are very friendly. They have been very good.
Description of Work: We use Airtron Heating and Air Conditioning for our air system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

EDWIN S.
11/2009
5.0
heating & air conditioning/hvac
  + -1 more
The overall experience went well. Mark (technician) arrived at the appointed time and started working. He was joined about an hour later by two other technicians. They wore shoe covers and laid down drop cloths to avoid scuffing the floor. The entire job took approximately 5 hours, which is what the company sales person told me when he gave me the original cost quotation. There were no surprises. Mark cleaned up the entire work area before he left.
Description of Work: Installation of a new 95%-efficient furnace and programmable thermostat in my home, replacing the original furnace which was 15 years old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

MARIE G.
11/2009
5.0
heating & air conditioning/hvac
  + -1 more
I have found this company to be reliable as well as responsive. I can count on them to give me quality work for a good price. I will look into this company again in the future.
Description of Work: I have had Airtron do maintenance on our unit. We have a contract with this company.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN H H.
11/2009
5.0
heating & air conditioning/hvac
  + -1 more
They are punctual and knowledgeable. They have always been up front about the work that they were going to do and how they were going to do it. I have had an A experience with them. The price has been acceptable. They are very thorough with their work. The man who came out the last time found nothing that was amiss, because of their past service and it being a newer system.
Description of Work: AirTron Heating & Air Conditioning came out to do the fall inspection. I have a multiple year service contract with them. They have also installed a number of systems and things for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristy K.
11/2009
5.0
heating & air conditioning/hvac
  + -1 more
Blake came to give us an estimate. We were considering replacing the AC as well, but as he listened to our problems and concerns, he actually recommended only replacing the furnace. Both the AC and furnace were in working order, but we wanted a higher efficiency. He took the time to explain what he was suggesting. And after getting 3 quotes, we chose him, not because he was the lowest priced, but because he listened and responded to our real needs -- not just what he wanted to sell. A few days later the workers came to replace the furnace. The were courteous and cleaned up nicely. They explained what everything was and go the work done in the time promised. We're very pleased with the difference the new unit has made in our home.
Description of Work: Replaced my furnace; removed the old one from the premises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Wendy D.
11/2009
4.0
heating & air conditioning/hvac
  + -1 more
I had a clog in the air-conditioner and they came out and cleaned it out. The came at 8 or 8.30 in the night, so they fit me into their schedule just make sure I was taken care of. I have a service contract with them and I was disappointed that I had to pay the full service call, when I had the air-conditioner cleaned 2 prior to that.
Description of Work: We used Airtron Heating & Air Conditioning 3 months ago.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$85

Contact information

1230 S Post Rd, Indianapolis, IN 46239

https://www.smarthomesolutions.airtron.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
LAC-000490
Trade License Locale
Indiana
Trade License Authority
Indiana: General

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Home Security Systems

FAQ

Smart Home Solutions by Airtron is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Smart Home Solutions by Airtron accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Smart Home Solutions by Airtron offers free project estimates.
Yes, Smart Home Solutions by Airtron offers eco-friendly accreditations.
Yes, Smart Home Solutions by Airtron offers a 0% senior discount.
No, Smart Home Solutions by Airtron does not offer emergency services.
Yes, Smart Home Solutions by Airtron offers warranties.
Smart Home Solutions by Airtron offers the following services: Install and service residential alarm systems that are professionally monitored 24/7. Includes keypads, door sensors, motion detectors, glass break sensors, life safety devices, flood detectors, cameras, video doorbells, smart thermostats, smart locks, lighting control, and smart garage door openers.

Contact information

1230 S Post Rd, Indianapolis, IN 46239

https://www.smarthomesolutions.airtron.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day