Rytech of North Metro Indy

Our house is 20 years old with original sump pump that still works. We also have a batter back-up sump pump. After days of rain our sump pump worked continuously. It appears the discharge pipe worked its way loose from continuously running sump pump motor and water discharged into our basement instead of outside. Called them in the afternoon and Brad came out at 7:30 AM the next morning. We had repaired the problem ourselves so water drained immediately but left sopping wet carpet and laminate flooring. He canceled his meeting that was scheduled that morning and started work immediately. Within a couple of hours, they removed flooring, baseboards, moved items away from walls for air circulation, set up industrial fans and dehumidifier. They were very efficient and all crew members were friendly, helpful, and professional. They taped all the cords for the power equipment to the walls using painters tape so that our puppy would not be able to chew on them. After three days, the basement was very dry, they removed the equipment, and nothing was damaged from the dry-out. Price was reasonable at $3200. I was surprised that in this line of business the contractors do not give concrete estimates- perhaps because they can find unanticipated problems in doing the repair work? They indicated they do the dry-out, but not the put back together part or restoration. Some companies do one part and some companies do both. I was satisfied to hire them to do this part of the work because I felt that the scope of their work was more easily defined and was confident they would perform the work within his rough estimate. The only thing that was not done that I would have liked them to do was to remove the rusty carpet tacks because it will take some time for the other contractor to start their work and I feel the rusty nails present a safety issue. Of note is that we learned of sensors within the sump pump that that can be put in the well and also the floor of your basement that will emit an alarm if water raises to a certain point. They are inexpensive and we plan on buying some for both areas. If we had water problems again, we would definitely hire this company.

Company was very quick to respond and very professional. Came back every day to check the progress and cleaned up after themselves.

Estimate > thorough and accurate Skills > very knowledgeable and extensive experienced Work > impressive endurance, thorough and complete (including avoidance of induced additional damage) Interaction > exceptionally professional Follow-up > timely and comprehensive Would recommend to anyone needing remediation assistance

Excellent! Was expecting a mess but the crew was clean and extremely professional. They went far above and beyond.

They were very professional and helped us with Insurance. They were upfront and honest the whole thing. Explain why mold or mildew happens. How to clean it up and how to make sure it does not show again. Very knowledgeable!