Roby's Plumbing

THE REPORTS I READ CONCERNING ROBY'S USING ANGIE'S LIST WERE VERY ACCURATE. THEY WERE GOOD BUT PERHAPS SLIGHTLY OVERPRICED. THE SERVICE PERSON WORKED ON THE TOILET WITHOUT CHARGING ME BUT SAID TO FIX IT PROPERLY HE WOULD HAVE TO TAKE IT APART AND THAT WOULD REQUIRE A CHARGE. THE ORIGINAL CHARGE FOR FIXING THE FAUCET WAS 151.00 BUT SERVICE PERSON NOTICED A MAGAZINE FROM ANGIE'S AND TOLD ME ABOUT A 20.00 COUPON. DIDN'T HAVE TO DO THAT AND I APPRECIATED IT.

VERY EXPENSIVE. REFUSES TO QUOTE PRICE OVER THE PHONE BUT IT TURNS OUT THEY HAVE A LAMINATED LIST OF FIXED PRICES.

WE HAD A PROBLEMS WITH A WATER SOFTENER BEING INSTALL INCORRECTLY AND THEY CAME OUT TO MAKE IT RIGHT WITHOUT CHARGING US. THEY DID THE ORIGINAL INSTALLATION.

VERY KNOWLEDGEABLE, CAME ON TIME, VERY EFFICIENT. HAD EVERYTHING WE NEEDED ON TRUCK

THEY SEEM KNOWLEDGEABLE ABOUT OLD HOMES (100 YRS +). WE WILL DEFINITELY CALL THEM AGAIN.

GREAT WORK, A BIT PRICEY, BUT THEY CHARGE A FLAT FEE. THIS WAS A SMALL JOB, BUT THE PRICE ISN'T BASED ON THAT. CALLED IN ADVANCE, ASKED TO COME EARLY.

MY DAD SAW MY ANGIE'S LIST MAGAZINE AND PICKED ROBY'S FROM THERE. THEY CAME IMMEDIATELY TO CLEAN THE TRAP AND REPLACE A PART. ROBY'S SENT A THANK YOU CARD SEVERAL DAYS LATER WITH A $10 COUPON.

LARRY, THE SCHEDULER, WAS VERY GOOD AT CALLING ME TO LET ME KNOW WHEN THE PLUMBER WOULD ARRIVE. DONOVAN DID THE PLUMBING WORK AND WAS PLEASANT AND COMPETENT. THANK YOU, ROBY'S!

THEY WERE PROMPT. THE GUY WAS FRIENDLY. HE REPAIRED THESE THINGS IN A SHORT PERIOD OF TIME. I THOUGHT THEIR PRICE WAS A LITTLE HIGH. WHEN THEY GAVE ME THE ESTIMATE, THE PRICE WAS ONLY GOOD FOR THAT DAY. I FELT PRESSURED TO DO THE WORK BECAUSE THE PRICE MAY GO UP. I WOULD GIVE THEM A B- IN PRICE AND OVERALL, I WOULD GIVE THEM AN A-.

THEY DID NOT INFORM ME WHEN I CALLED THAT IT WOULD BE COD. I HAD A RELATIVE MEET THEM AT THE HOUSE BECAUSE I COULD NOT GET OFF WORK. THEY WERE VERY PUSHY ABOUT MY RELATIVE PAYING THEM WHILE THEY WERE THERE. THEY WERE NOT HAPPY ABOUT HAVING TO LEAVE A BILL FOR ME TO PAY LATER.

THEY RESPONDED QUICKLY, ARRIVED AHEAD OF SCHEDULE, AND DID THE WORK I NEEDED AT A GOOD PRICE. VERY PLEASED.

VERY HONEST. DID NOT HAVE PART TO FIX IT, SO THEY CUT THE PRICE AND TOLD ME HOW TO FIX IT.

HE CALLED BEFORE HE CAME OVER, AND WAS RIGHT ON TIME WITH THE SCHEDULED APPT. HE ALSO GAVE US TIPS ON HOW TO FIX THE UNLEVEL TOILET OURSELVES, BUT SINCE WE RECENTLY PURCHASED THE EXISTING HOME & THERE WAS A WATER STAIN ON THE CEILING BELOW THAT TOILET, WE WANTED HIM TO BE SURE EVERYTHING WAS IN WORKING ORDER SO WE HAD HIM TAKE CARE OF IT.

CAME RIGHT OUT TO GIVE ESTIMATE, CLEANED UP WELL. ESTIMATED TIME AND COST WENT WELL OVER WHAT WAS ORIGINALLY STATED AND THEY CHARGED ME WHAT THE ESTIMATE WAS. DIFFICULT JOB AND DID A GREAT JOB. ESTIMATED 3 HOURS OF WORK AND TOOK 6 1/2 ON THE FRIDAY BEFORE EASTER AND THIS WAS THE ONLY COMPANY THAT WOULD COME OUT THAT DAY.

CAME OUT ON ONE DAY NOTICE, WAIVED THE ESTIMATE FEE, AND WAS VERY PROFESSIONAL, WITH A LOW QUOTE. SERVICE PERSON WAS CLEAN, FRIENDLY, AND COMMUNICATED WELL.

GREAT EXPERIENCE, HAD SOMEONE OVER WITHIN 2 HOURS OF OUR CALL. WELL USE THEM THE NEXT TIME WE NEED A PLUMBER BASED ON THIS EXPERIENCE.

VERY PROFESSIONAL AND PERSONABLE, GOOD SERVICE. GAVE ADVICE

THE REP WORKED VERY HARD BECAUSE IT WAS A ''GOOD'' PLUGGED DRAIN. HE MAINTAINED HIS PROFESSIONALISM THE WHOLE TIME HE WAS THERE. GOOD JOB!

I HAD NO OTHER PRICE TO COMPARE ON SAME MODEL. I WONT KNOW HOW GOOD THE QUALITY IS UNLESS IT FAILS AND WE FLOOD!

OFFERED THOROUGH EXPLANATION OF WORK TO BE PERFORMED AND SEEMED VERY KNOWLEDGEABLE. WE HAVE USED ROBY'S BEFORE AND WILL USE THEM AGAIN.

JOHN WAS VERY POLITE. IN ADDITION TO WORK DONE, HE EXPLAINED PROCESS FOR CHANGING BATHROOM VANITY FROM TWO SINKS TO ONE!

THE ANGIE''S LIST WEBSITE INDICATED THAT THERE WAS A $20 DISCOUNT WITH THIS COMPANY. THERE WAS NOT AN INDICATOR OF A COUPON FOR THIS COMPANY. I INDICATED MY MEMBERSHIP WHEN I CALLED THE COMPANY. AFTER THE SERVICE PERSON LEFT, I REALIZED THAT I HAD NOT RECEIVED THE DISCOUNT. WHEN I CALLED, I WAS TOLD THAT A COUPON WAS REQUIRED. THEY SUGGESTED THAT ''I COULD USE IT THE NEXT TIME.'' THEY GAINED $20, BUT LOST A FUTURE CUSTOMER. I WILL CALL A COMPANY WHO CARES MORE ABOUT THEIR BUSINESS THAN THIS.

WE CALLED ROBYS LATE MORNING AND HAD NEW HEATER AND SOFTENER INSTALLED BY 6 PM

KEVIN DID A TREMENDOUS JOB, TERRIFIC CLEANUP AFTERWARDS. I COULDN''T BE HAPPIER WITH HIS WORK.

KEVIN DID A TREMENDOUS JOB, TERRIFIC CLEANUP AFTERWARDS. I COULDN''T BE HAPPIER WITH HIS WORK.