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Roby's Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

Welcome to Roby’s Plumbing! . Our plumbing company comes highly regarded by many loyal, satisfied customers because we have been in the plumbing business since 1955! Our dedication to excellent plumbing service is unrivaled by the competition. Outstanding skill, experience, and attention to detail allow us to provide affordable solutions for all your plumbing problems. Roby’s Plumbing has serviced the Anderson, Indianapolis and surrounding areas for more than 50 years! 12 employees. No subs. Charges a flat rate. No travel charges. Extra charge for after hours service. License number: cp88600767. Senior Discount-$20

Business highlights

70 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Water Heaters, Water Softeners, Drain Cleaning, Gas & Electric Conversion, Pump Sales, Repair & Installation. Gas Water Heaters.

Services we don't offer

Sewer Hook-Ups, Water Service Hook-Ups, Exterior Water & Sewer Mains, Roofs & Install Solar Water Heaters.

Amenities

Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,337 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 176-200 of 1337 reviews

J M J.
04/2013
5.0
plumbing
  + -1 more
I can't say enough good things about Robey's Plumbing.
Description of Work: My water softener exploded and I had to have 3 toilets replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

MARK & NANCY W.
04/2013
5.0
plumbing
  + -1 more
Roby was very responsive. The plumber was on time, courteous, professional, thorough and very knowledgeable. He completed the work quickly and cleaned up afterwards.
Description of Work: air gap device installed waste pipe replaced outdoor hose faucet secured

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

William L.
04/2013
5.0
plumbing
  + -1 more
We were quite satisfied with them. They were punctual.
Description of Work: I used the plumbing services of Roby's Plumbing Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SANDRA W.
04/2013
5.0
plumbing, drain cleaning
  + 0 more
The plumber arrived on a Friday afternoon within 1 and 1/2 hours of my calling Robys. I felt this was very adequate for a situation that was not an emergency. They had established that I did not have multiple drains involved and that water was not flowing on the floor on the phone before we had arranged for the plumber to com to my home. We discussed the approximate costs involved and when I mentioned I had chosen the company through Angie's List they reminded me to print out the coupon they had. I liked this. I feel it is a mark of good faith when a company goes out of their way to alert you to discounts. The plumber listened to the methods I had already tried- which at least made me feel like less of an idiot, and said an auger was the last option. Thankfully that worked. I mentioned that I was looking for a new toilet since I have been having trouble with this model in both my bathrooms. He told me what his company offered and the price but in no way did he try to pressure me into buying it. Overall, he did a very nice, quick job and moved on. I wouldn't hesitate to use Robys again if this service call is indicative of their work.
Description of Work: Used an auger to unclog a clogged toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Cyndi W.
04/2013
5.0
plumbing
  + -1 more
I was having trouble with my house sewer backing up when I did laundry - usually tree roots. I've used Roby's before and have been very pleased. After repeated attempts to clear the line, the laundry still caused a back-up. Roby's said they did all they could with the equipment they have and referred me to Curt and Jerry's (also on Angie's List) for this type of problem. In spite of being here for over 30 minutes and running the line several times, they did not charge me for the visit! Excellent customer service!
Description of Work: Used the 'snake' machine on the house sewer line.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara J.
04/2013
5.0
handyman service
  + -1 more
Overall, the job was completed to my satisfaction.
Description of Work: Needed work re-done from another handyman I had hired who did not do a good job, and was not able to complete all the jobs I wanted him to do. The service tech from the Handyman did a great job. I was very pleased!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$559

Susan N.
04/2013
5.0
plumbing, water heater repair
  + 0 more
I was very pleased and surprised by how quickly he got the job done. I would definitely recommend them.
Description of Work: I discovered our 10 year old waterheater leaking in the basement this morning. I called and someone was here about an hour later. Quick, friendly, professional. And they even hauled the old water heater up out of the basement for me. Installed the new water heater and were out of here in about 3 hours. And even though it always hurts a little to spend that much money unexpectedly, their prices are competitive.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$948

Sarah Jane F.
04/2013
5.0
drain cleaning
  + -1 more
I found their name in my daughter's magazine from Angie's List and decided to call them out. They did a wonderful job and plan on using them again.
Description of Work: I called Roby's Plumbing out for a plugged sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

ANN & DAVE C.
04/2013
5.0
plumbing
  + -1 more
They are friendly, nice and straight ahead!
Description of Work: We have used them multiple times. They've put in a sump pump, fixed an outdoor plumbing water faucet, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jason G.
03/2013
5.0
plumbing, water heater repair
  + 0 more
It was easy to schedule an appointment; the telephone staff was professional. The technician was clean and kept the work area clean. He provided detailed explanation of the problem and offered different solutions.
Description of Work: Roby's replaced a water heater and repaired master bath toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$967

George S.
03/2013
1.0
plumbing
  + -1 more
lyhe follr to repair the leak
Description of Work: No service preformed. The gentleman that came never quoted a flat pricefor the service which was to cut intothe floor to repair the leak that had been pinpointed by another imaging company . He did quote a price per hour which I dont remember. They was not very friendly. They demanded Cash upon completion and wouldn't work with my insurance company. The guy acted as if he really didn't want to serve our needs. I will never deal with them, nor will I reccomend them to anyone,

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


WADE L.
03/2013
5.0
plumbing
  + -1 more
Wonderful, I called early in the morning and they were at our house by late morning. Service man was very knowledgeable and professional
Description of Work: They replaced a water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

CHRISTI S.
03/2013
5.0
plumbing
  + -1 more
It went great. Embarrassed to say, all he did was turned the faucet on quite high. He thinks it was just one of those things. However I have had recent water issues, and we agreed I would not do anything with the faucet until he arrived. I am doing some work on my house now. I will be getting a new sink and faucet. I will definitely be calling Roby's and Rick to do the install. I would recommend them to anyone.
Description of Work: This is the first time I have used this company. I called on Friday night because I had a faucet that made a strange noise, and then continued to run. Rick was the one that called me back. He was very friendly, and helped me not be so concerned. He put me on his schedule first thing Saturday to check it out.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah P.
03/2013
5.0
plumbing, drain cleaning
  + 0 more
They very professional and prompt. I called that morning and they were at my house within 5 hours. I would use this company again and recommend them to others.
Description of Work: I had them come out to look at a jammed garbage disposal in my sink. I could not get it operating. They were able to take care of it very quickly for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STEPHEN & ILA M.
03/2013
5.0
plumbing, water heater repair
  + 0 more
Did a good job. See above
Description of Work: serviced water heater which had been turned off for 2 months. Water heater was under warrantee. Came out three times to attempt to fire, called manufacturer and was on the phone doing diagnostics, Worked hard and got water heater ignited so we had hot water for the weekend.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Craig L.
03/2013
4.0
home remodeling
  + -1 more
They did a good job and everything went very quickly but I thought it's a little expensive for what they did.
Description of Work: We used Roby's Plumbing & Appliance Service for sink repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

GAYLE S.
03/2013
3.0
plumbing
  + -1 more
We felt service person tried to introduce suspicions that other plumbing problem MIGHT exist in our home. Additionally, we felt the price was high for the work done.
Description of Work: Toilet would not flush, lever broken. Roby's responded to our call and fixed the problems.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$170

Kirk B.
03/2013
5.0
plumbing, water heater repair
  + 0 more
Both visits were quick and fairly painless.
Description of Work: I've used Roby's twice. Once to repair an outside spigot and once to replace the thermostat on my hot water heater. On both occasions I was able to schedule them quickly, they were prompt and very reasonably priced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Richard S.
03/2013
5.0
plumbing
  + -1 more
Did the work professionally
Description of Work: Replaced water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,579

Eric A.
03/2013
5.0
plumbing
  + -1 more
Plumber called me in advance and kept me up to date on his arrival. Job took a couple of hours. Went well. I'm pleased with results
Description of Work: Replaced an antiquated shower/tub faucet. It was obviously not repairable after he got into it, so I opted for complete replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$578

Phyllis G.
02/2013
5.0
water softeners
  + -1 more
We have used them for 11 plus years. We would definitely recommend them. I think that the knowledge that Matt has is what stands out with them. We always ask for him. They have a very good response time.
Description of Work: I use Roby's Plumbing & Appliance Service all the time. He came out and hooked up all the plumbing after we had our counter tops installed. He put in a new faucet and kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

James H.
02/2013
5.0
plumbing
  + -1 more
done a poor job of l and noted that the previous owned had He arrived on time and introduced himself. He went to the kitchen and checked the old disposal. He verified it was bad and underpowered. He recommended a slightly more powerful model that fit our budget. He then removed the old disposal and noted that the plumbing work done by the previous owner was shoddy (it leaked frequently). He removed the old pipes and replaced them so that they are solid and no leaks. After completing this task, we asked if he could check the water pressure issue in the back shower. He did so politely and got the water line unplugged. Pressure was great! Very kind and professional gentleman.
Description of Work: The workman replaced the old garbage disposal and replaced all the piping under the sink, eliminating the leaking that was routinely occurring. He also investigated a low pressure issue in the back bathroom shower and unplugged the water line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Anthony B.
02/2013
5.0
plumbing
  + -1 more
The process was great. Top rate service at a good price.
Description of Work: Replaced the shut-off valves under my kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$196

Shelly L.
02/2013
5.0
plumbing
  + -1 more
Roby's did an excellent job and we will continue to use them.
Description of Work: We have used Roby's three times and each time they have been extremely responsive and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jennifer F.
02/2013
4.0
plumbing
  + -1 more
We've used them a lot over the years. They do a good job, but they are very expensive. They are way higher than other places. So, we probably are not gonna use them much anymore.
Description of Work: We used Roby's Plumbing & Appliance for faucet repair.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Contact information

9249 Castlegate Dr, Indianapolis, IN 46256

http://www.robysplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 AM
Tuesday:
7:00 AM - 5:00 AM
Wednesday:
7:00 AM - 5:00 AM
Thursday:
7:00 AM - 5:00 AM
Friday:
7:00 AM - 5:00 AM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
CO88600767
Trade License Locale
IN
Trade License Authority
Indiana Plumbing Commission
Trade License Expiration
12/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Appliance Repair,
Heating and Air Conditioning,
Handyman Services,
Natural Gas Lines,
Septic Systems

FAQ

Roby's Plumbing is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 AM

Tuesday: 7:00 AM - 5:00 AM

Wednesday: 7:00 AM - 5:00 AM

Thursday: 7:00 AM - 5:00 AM

Friday: 7:00 AM - 5:00 AM

Saturday: Closed

Roby's Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Roby's Plumbing does not offer free project estimates.
Yes, Roby's Plumbing offers eco-friendly accreditations.
No, Roby's Plumbing does not offer a senior discount.
Yes, Roby's Plumbing offers emergency services.
Yes, Roby's Plumbing offers warranties.
Roby's Plumbing offers the following services: Plumbing, Water Heaters, Water Softeners, Drain Cleaning, Gas & Electric Conversion, Pump Sales, Repair & Installation. Gas Water Heaters.
Sewer Hook-Ups, Water Service Hook-Ups, Exterior Water & Sewer Mains, Roofs & Install Solar Water Heaters.

Contact information

9249 Castlegate Dr, Indianapolis, IN 46256

http://www.robysplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 AM
Tuesday:
7:00 AM - 5:00 AM
Wednesday:
7:00 AM - 5:00 AM
Thursday:
7:00 AM - 5:00 AM
Friday:
7:00 AM - 5:00 AM
Saturday:
Closed