Mudslingers Pool and Patio

"its unfortunate that it has come to this, the customer was very difficult in working with from the start & seemed to know more than everyone. they had their own project manger on the project which was not a employee of Mud Slingers, in fact turned out to be her son-in-law who knew nothing about construction. after repeated suggestions on the pool & concrete layout & location the homeowner is very old & didnt want the additional steps to go from the house porch to the therapy pool deck, they didnt want to take our advise so Mud Slingers had their project manager sign a waiver clause releasing Mud Slingers from liabilty which he was fine with, Mud Slingers did install oversized deck drains to complensate for the slope of the concrete that their project manger requested & signed off on. the homeowner was late on multiple payments from the very beginning & the final straw for Mud Slingers was when the homeowner wrote a back check for $25,000.00. when we stoped work on the project until the bas check issue was resolved was when the homeowner expressed the dislike of the concrete decking & was not going to pay anything at all. after several meeting with the homeowner & their project manager ther was a communication error between homeowner & their own project manager not Mud Slingers. Also their project manager admitted to getting on our freshly poured concrete while our workers were at lunch with a scrub brush & dawn soap to help the color wash process?? which he over heard the concrete crew talking about (which he misunderstood). Mud Slingers has files suit for the remainder of the contract & defimation of character with the homeowner, Since the law suit filed by Mud Slingers the homeowner has repeatedly slandered Mud Slingers & continuly bring in friends to get bad reports from anyone besides a non opinated party to strengthen there invalid arguement, the homeowner has also several Mud Slingers representatives who have tried to resolve the issue (even at no fault of our own) that "im used to being in court & have alot of time & money & this will not turn out good for Mud Slingers". After further digging from Mud Slingers Lawyer the homeowner has been in 11 law suits with 11 different contractors. this is the first time since 1999 since in business that Mud Slingers has ever been in litigation with a customer. In the mean time of all of this the homeowner has had a 100% fully functional swimming pool for 3 years that has been used & enjoyed dispite the over $30,000.00 stilled owed to Mud Slingers, in addition the homeowner has went as far as to add new landscaping including sod, shrubs, decorative stone, patio furniture. Mud Slingers is very hopefully we can get the concrete issue taken care of for both parties & move on to more positive things this season."

"First off we would like to thank the homeowner for the opportunity to work on there project & furthermore thank them for the review, all feed back is essential in adaptation in the ever changing construction industry to better serve our customers. Although it is unfortunate that the homeowner feels unsatisfied with our work, granted we did have a couple hiccup's on this project but at no fault of Mud Slingers but of a couple supplier mix up's due to the fact there were several projects going simultaneously all in same housing addition. We have also updated all of our contracts/ information packets & have went above and beyond for all current & future customers to fully explain all included & excluded ammenities & construction process to avoid any confusion or misunderstandings. However all issues on this project were corrected at no additional cost to homeowner & the project was completed in a timely fashion & end result was a beautiful fully completed pool & patio."