Mudslingers Pool and Patio

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The cement is too thin and is cracking; It retracted the first year. The top won't close, it has always been crooked. They have got the cement sloped against the house (7 inches). Cement has been run up against the house and is running in the crawlspace. The cement was supposed to have been stamped, they did not have enough when they poured. It dried up too quick and instead of being stamped, it looks like mud slingers. They drank beer, had a drunk electrician here. Put a hole in my screen. We had to call another electrician in to repair the work and electrical cover. We called a contractor in to repair the screen. They put the screws in seems, and the seems cracked; therefore the top (over the motor) will not stay down. All the cement has cracks all over it, if you open the top the pool looks like mud slingers has been here. In essence, it looks like a kid has slung mud all over the place. We called another pool company and they said it was the worst pool installation they had ever seen. We called a cement company out and they just totally laughed and had never seen anyone pour cement like that. They continued by saying it was an embarrassment to the industry. I had the slope surveyed by an engineering company, they said they didn't know how to read the tools they have. Standard industry is 2.3 slope, and they have a 7 slope. Water is now leaking under our house and it has damaged the house tremendously.

Mud Slingers came early and worked all day when they were here. They were very professional in their work. If we had a question, they answered it right away. Every guy that worked knew the answers to our questions. They didn't need to get someone else to explain things to us. They let us know what they were going to do everyday. We felt very comfortable with the group of guys working in our yard. When we went in to talk with Kim, he understood our situation, and worked with us to make sure we were comfortable with our choices. We are very pleased with our pool, and the work done by Mud Slingers.

FANTASTIC!!!!

I really liked working with them! They were willing to work with my while I changed the plan. They really wanted to make it right and ensure I was happy overall. I am considering them for future work.

We called Mud Slingers and scheduled an appointment with Kim Harper. Mr. Harper showed up on time and was very knowledgeable regarding concrete and swimming pools. He took a look at our property and listened to all of our ideas and gave us some suggestions. He told us he would get back to us with a quote by the end of the week, however he had it to us in two days. Just a promised it was within our budget and exactly what we wanted. Kim then came over with the contracts for us to sign. We had a lot of questions, and he took the time to answer each one. Next came the pre construction meeting. Kim and Brian came out and we told them exactly where we wanted our pool and finalized any changes we had. They told us the construction process of our pool would 3-5 weeks, and ours was completed in 3 weeks. The weather worked to our advantage! Kim came out and gave us a and quot;Pool Schooland quot;, which was great because I didn't know anything about running a pool. Again I had several questions and Kim was patient with me. This was a great summer to have a pool! It was extremely hot! We have a lot of friends who have pools and just have regular concrete around their pool. Our stamped concrete is absolutely gorgeous! It sets our pool off! Several of our friends are wanting to tear our their boring regular concrete and go with the stamped concrete and we have recommended Mud Slingers to them. Mud Slingers just came to close our pool for us a couple weeks ago (which is part of the pool package... opening and closing of your pool!). We have however now moved over to roasting marshmallows on our fire pit they installed. Thanks for creating a great backyard for our family to enjoy time together.

Initial contact was prompt and courteous. Questioned contract- very simple and should of asked for clarification on several points. Some delays because of weather. Not as detailed in planning process as expected, specifically the placement of pool in relation to the house and yard and the amount of concrete needed around the slide area. There appeared to be no system to check details as the project progressed. The wrong liner was installed and the pool filled with water before owner realized the color was completely wrong. Was given 3 options- leave and be given a $1000 discount, leave until end of season then replace or have correct installed- which included having pool left for approx 2 weeks with no chemicals, drained and refilled. Went with 3rd option- in which we were told they were losing the cost of the water change. The first liner was not smooth and had several areas that looked unfinished. Sub contractor stated they didn't worry because didn't think we would keep- one reason we didn't want to wait until end of season to change if it wasn't installed correctly. Wrong slide was ordered- we had drawn out entire pool area- including way slide was to face in terms of seeing the curve of the slide from the front of pool and not looking at the back of the stairs. During installation of and quot;wrong slideand quot; also realized the concrete area would only leave 3-4 inches for someone to stand on concrete before the stairs. Stopped them from installing and had to have more concrete area poured at an additional cost of another pour which could of been avoided if they had measured area needed around slide for people standing. The wrong auto cover was delivered and sat for at least a week without being opened and checked until it was ready for install. Had to be returned and new ordered. Was told after these problems they were losing money on our project and needed to get it wrapped up. Spoke our frustrations on the mistakes and suggested they add a punch list or go over specifics in more detail. Ask where the autocover control should be placed by the homeowner etc. The owner got very upset refused to talk to me and let his partner handle most contact from this point. Was not our fault they were losing money on project- mistakes cost to fix. Was told the pool would be opened, closed and opened the next year. Was then told to go to a pool store with water sample to ask how much salt etc to be put in that they didn't have equipment to read. Just assumed opening included the pool being swim ready- chemicals, cleaning materials etc. ready for the customer that was spending over $45000. After complaining they did pick up bags of salt to get up and running. After a week of pool being opened delivered vacuum with too short of hose. Part of initial sale was owner stated they would be available for chemical delivery and take care of everything. Now have been charged for chemicals to close the pool. Would ask for more specifics and get in writing on terms of opening, closing and labor. Would also suggest more specific wording in contract for yard repair. Was told by owner would get it back in good shape, smooth out ruts, seed and get yard going. Did a very rough grade, broke sprinkler heads in two spots and said they wouldn't repair. We were happy with the end product- but too many frustrations that could of been avoided. There was no official Pool School, no hand outs on how to care for our pool, manuals etc not organized, but left outside for us to find. Larger company with more organization would of made process easier and more professional experience.

Kim is great and very well versed in swimming pool construction and maintenance. He went above and beyond to help make sure the work was done the way I wanted. If you have a pool and want to pour concrete, these are the guys. We had some contractors give us an estimate and they had no experience around a swimming pool. Go with experience.

What I liked about them was that they were very punctual and got the entire job done in one day. They had to tear out an entire section of my driveway and they were able to get it torn out and pour the new concrete back in one day. That makes for a pretty long day, so it is pretty impressive that they got it all done. I will use them again in the future.

Kim and Brian were very easy to work with and answered all our pre-construction questions, and we asked a lot of questions. I researched all the material they were using and found it to be all the top of the line. Our yard has poor access and a grade in the back making it a challenging install. They started on time and keep to the schedule even with bad weather. The pool looks great and the stamped concrete is awesome. Kim even came out on Easter morning to finish the install of our cover so the pool was not exposed and a danger to our kids. I would definitely use them again, in fact I am going to have them replace my driveway later this year.

I purchased a home that had a neglected in-ground pool. It needed a liner, and automatic pool-cover work. I called several vendors, none of whom would provide me with a quote; only a guesstimate and a verbal one at that. Mudslingers popped up during my internet search, so I called them. I spoke with Kim Harper and we set up an appointment. Kim showed up exactly on timethat afternoon, and gave me a quote and materials to look over. By that evening, I had a quote in writing with a written guarantee on my email. We set date and time, they showed up exactly on time and I am looking out at my gorgeous new pool!! EXCELLENT!!! Very highly recommend Mudslingers!!