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Mr Plumber by Metzler & Hallam

Plumbing, Water Heaters, Drain Cleaning,

About us

Mr. Plumber and Williams Comfort Air combine to create the most comprehensive, client-focused home service company in the Indianapolis area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.

Business highlights

79 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting

Services we don't offer

Window Air Conditioning Units

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.61,768 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
5%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 476-500 of 1768 reviews

BARB C.
01/2010
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
They are associated with another company and it was a free visit. He was good and we paid him $100 to clear the drain. He was very professional about it, timely and did not try to sell me anything. I felt confident and comfortable with him in my house.
Description of Work: We used Metzler Mr. Plumber in October and he drained the hot water tank and also cleared a floor drain in the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Mr Plumber by Metzler & Hallam
Thank you for the great report, and for taking your time to post it. Mark was the plumber at your house, he is, like all of our plumbers, very knowledgeable. Our plumbers do not try to push sales, with the whole house plumbing inspection they may point out potential problems and give options, but they will only recommend what is needed. The plumbers strive to give options that they would feel comfortable with in their own homes. We also do heating and cooling, so please give us a call when you need those services. Thank you, Brenda Eckel

SUSAN G.
01/2010
5.0
plumbing
  + -1 more
I called at noon after the New Year's holiday and they had someone out at 1:30. Dustin is one of the most personable plumbers I have ever met. Terrific job!
Description of Work: Broken pipe was replaced in basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

MIKE H.
12/2009
5.0
plumbing, water softeners
  + 0 more
Brandon Johnson came out to do a whole house plumbing inspection they offer. We were interested in a Freije system quote and had several plumbing items that needed to be addressed. He reviewed the current state of our plumbing, offered alternatives, and then did the work on the items we selected to be done at this time. He was very professional, worked steadily and did quality work, even correcting several things that obvioulsy were not done to code.
Description of Work: Installed Freije Easy Water de-scaler system and performed multiple other plumbing services (repaired drain lines, faucets, toilet repairs, outside spigot replaced, etc.) in a newly purchased home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Mr Plumber by Metzler & Hallam
Thank you for posting this glowing report. It is always nice to get positive feedback from satisfied customers. Your experience shows the benefit of the whole house plumbing inspection. It can help point out potential problems and allow the plumber to give you options as to how to address anything they find. Thank you, Brenda Eckel, Plumbing dispatcher.

Rebecca R.
12/2009
5.0
plumbing, drain cleaning
  + 0 more
We had a very positive experience with them. I rate them high overall.
Description of Work: We had backed up the garage disposal and it went down into the basement and the sink started to overflow. Metzler’s Mr. Plumber cleared it up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Mr Plumber by Metzler & Hallam
Thank you for the great response to our service. Our records show that you actually had more work done on the day that our plumber was out. I show that he also installed a laundry faucet, and that you purchased our Carfee Savings Agreement. The Carefree Savings agreement gave you discounts on that call, and will give you discounts on plumbing service for a year. It also provides for a whole house plumbing inspection, gives you a discounted service charge, and prevents overtime rates on nights and weekends. Frank was the plumber that was out to your home, he is a great plumber, and is also one of our field supervisors. We also have heating and air conditioning service, if you are ever in need of those services, please give us a call. Thank you, Brenda Eckel 291-0380

Rebecca R.
12/2009
5.0
plumbing, drain cleaning
  + 0 more
We had a very positive experience with them. I rate them high overall.
Description of Work: We had backed up the garage disposal and it went down into the basement and the sink started to overflow. Metzler’s Mr. Plumber cleared it up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Allen P.
12/2009
5.0
drain pipe, sewer cleaning
  + 0 more
I was happy with their work. I thought the price was reasonable. I like that they didn?t have to dig up my yard for this particular technique. They got this done in a timely fashion. It seems as though they did a good job, we haven?t had any problems so far. I thought Chris, Chad, Jason and Matt did good work.
Description of Work: They replaced the entire sewer line from the house to the street using a technique called “pipe bursting” where they pull a new line through the old line. We used a coupon where for $93 they freed up a clog in our old line and put a camera down the line to figure out what the problem was.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Response from Mr Plumber by Metzler & Hallam
Thank you so much for the glowing report. So far we have had great response to the new technology that saves us having to dig up the whole line from your house to the street to make a repair to the sewer line. We are glad to hear that you are pleased with the results. Remember that we do heating and air conditioning as well as plumbing, so if you ever need any of those service please give us a call. Thank you, Brenda Eckel

Rochelle N.
12/2009
1.0
gas leak repair
  + -1 more
Metzler's was not here when they stated they would be. The gentleman who came out did not check for the leak and went to his truck and came back with an estimate to have something fixed that did not need to be. The company that came out for our second opinion was here about an hour and was able to determine there was no gas leak.
Description of Work: They came out to check for a leak in a line. They did not do this. They recommended that we put in new lines at an expense of $1760.00. We opted to have a second opionion and found that there was no leak, the gas company was in error. The gas company turned on the lines and everything was working as expected.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$79

Response from Mr Plumber by Metzler & Hallam
You did call in and speak with Larry Metzler, one of the plumbing managers, regarding this call. As he stated in the letter he sent you in response, you were given the price for a leak test, and informed that the price was for a test only to locate leaks and then repairs would be priced. You were also give the option to replace the whole gas system. Both of these options were on the written proposal given to you at the time that our plumber was out there. Larry did state that in the 25 years he has been in the business he has never heard of a gas company locking out a meter for a gas leak in error, which was apparently done in this case. Larry also did credit back your charge card for the service call fee, since you did not feel that you received a good value for the service provided.If we can be of any assistance in the future, please call us. Thank you, Brenda Eckel

ARNOLD & DORIS B.
12/2009
5.0
plumbing
  + -1 more
A washer was leaking where it comes in from the wall. It was a simple job and he had to just tighten something. He did not charge us anything. We have used him before and his price is reasonable.
Description of Work: R V Hallam Plumbing Co Inc did some plumbing work about 6 months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bonnie S.
12/2009
4.0
plumbing
  + -1 more
The plumber came out and replaced the aerator. We had an Angie's List coupon for a free ($79) service call, and the plumber was in our home for approximately 15 minutes. The charge was $129. We have had Metzler Plumbing for all plumbing repairs, installation of garbage disposal, new shower head, etc. for the last several years. Our last call was to Metzler Plumbing (before the merger with Williams Comfort Air) was approximately 1-1/2 years ago, for a leaky toilet (which took longer to repair) and the charge was $89 (also with an Angie's List coupon). We were amazed at the increase in price. The plumber did a good job -- we didn't have any problem with that, just that the price had increased so dramatically.
Description of Work: The kitchen faucet had slowed to a dribble.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$129

Response from Mr Plumber by Metzler & Hallam
Thank you fir taking the time to post this report. I did pull the invoice #746702 from April 14, 2008. There were 2 things that affected the price of the toilet flapper. First of all the flapper was not the only repair to that toilet, they also made other repairs totaling $193.54 for the initial repairs - the flapper was a second repair to the same toilet which provides for a discounted price on the flapper which was $80.50. You also at the time of that service call had in effect our Carefree Savings Agreement which gave you even more of a discount. Had you not gotten these 2 discounts the price would have been more. Your Carefree Savings Agreement expired in April of 2009, so you did not get discounts on the clearing debris from the faucet and replacing the aerator, nor was it a secondary task done along with other repairs to the faucet, so neither of the discounts you were given before applied. That is the reason the price seemed to be so much more on this call. We would be happy to get you back on the Carefree Savings Agreement at any time so that you will get the discounts on future plumbing calls, just give us a call and we can get that started at any time. Thank you, Brenda Eckel

Debbie D.
12/2009
5.0
plumbing
  + -1 more
The plumber was actually early, very polite, explained everything. He gave a bit of a break since I had 2 repairs for him, and also let me use the Angie's list coupon. Very professional. I have used Hallam before, and have been happy with their service and warranties.
Description of Work: Roman Bath Tub had faucet that was dripping. Something was caught in the seal. Powder room toilet would periodically refill on it's own...flapper was leaking.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Debra/Greg K.
11/2009
5.0
plumbing
  + -1 more
They do a great job. When Mark installed the faucet something went wrong with how it went back and forth from hot and cold, so they came out right away at no charge and adjusted it. He did not ask any questions, and just said they would make it right, which they did. I couldn't be happier with their service, and will continue to use them.
Description of Work: They have done our plumbing work for several years. Most recently, they replaced the faucet on our kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

MARCIA K.
11/2009
5.0
plumbing
  + -1 more
They are polite and on time. They did the job well. They are good with communication. You can't ask for much more than that.
Description of Work: They did some plumbing work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jodie T.
11/2009
5.0
plumbing
  + -1 more
They have been great so far. They were timely and everything was looked into. They came out and gave us a free quote, but we haven?t actually used their services. They took their time and asked me a lot of questions. They set up an appointment and showed up on time. They were clean, courteous, and seemed to know what they were doing. Our experience with them was very good.
Description of Work: We contacted R V Hallam Plumbing Co. to get a quote for general plumbing like gas lines and water lines.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

PAUL & PHYLIS G.
11/2009
5.0
plumbing
  + -1 more
They were prompt and did the job that was supposed to be done. The quality of their work was good and I did not have any problems with them.
Description of Work: They installed new faucets and sinks when I remodeled my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WENDY D.
11/2009
5.0
plumbing
  + -1 more
I've used them before. They were great and very professional. They cleaned up after themselves well.
Description of Work: I used R V Hallam Plumbing to install a kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$356

ALLEN & VIVIAN P.
11/2009
4.0
plumbing
  + -1 more
We have used Hallam in the past and they always do good work. Feel like this time the price was too high for the amount of work performed. On the plus side,they were very accommodating and made sure the work was completed by the deadline. They did make an effort to repair an old tub faucet before replacing it with a new one. They did an estimate before I approved the work and because the difficulty of some of the items was unknown until the work was performed, I feel like they estimated high which I understand but felt they didn't give me any benefit as a returning customer when the repairs were not as difficult as anticipated.
Description of Work: Had numerous items repaired as the result of a home inspection on a home we were selling.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

H LANE F.
11/2009
4.0
plumbing
  + -1 more
I have a maintenance contract with this company for which I paid $188 in February, 2009, for a two year "CAIRfree Plumbinb Maintenance Agreement." The agreement says that the customer is to be given a 15% discount on plumbing repairs, but I was given only a 10% discount. Per the agreement, the usual $68 "diagnostic charge" was waived, although I do not see that any "diagnosis" was necessary in the first place. A six year old child could see that the above connector was leaking; water was dripping from it onto the floor below. The plumber was courteous, explained what he was doing, and seemed to work efficiently. The work appeared to be of high quality.
Description of Work: The plumber removed an old water softener bypass that was leaking at its rubber connector and installed a new PCX (plastic) bypass. It took him about an hour–maybe a little more.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Mr Plumber by Metzler & Hallam
Thank you for using Metzler's Mr Plumber for your plumbing needs. I pulled your invoice and checked it and the plumber did figure your Carefree Savings Agreement discount wrong. It should be 15% for repairs and he did mistakenly only discount it 10%. I apologize for the mistake and we are sending you a refund check for $14.00 which is the difference between the 10% and the 15%. We do also offer heating and air conditioning service so keep us in mind if you ever need those services. Brenda Eckel 291-0380

SUE M.
11/2009
1.0
plumbing
  + -1 more
They charged $500 to fix the four faucets however after they were finished only one of the dripping faucet was fixed. The 2 others still dripped (they said this was because they were old and work on them couldn't be guaranteed) My kitchen faucet which was a top of the line Delta Faucet which was only 5 years old still leaked terribly. When I called to complain that they charged us $500 to basically fix only one dripping faucet they offered to provide a "credit" of $400 to replace the other faucets that they couldn't fix. They then quoted me $2800 to replace 4 faucets plus a new stainless steel sink and disposal. I said "no thanks" and went to a individual who could do the work with identical equipment for 30% less (even with the $400 credit). If you look at my other reviews, you can see I am not the complaining sort. Hallam Plumbing is not a good plumber or very fair to their customers.
Description of Work: They were to fix 4 leaking faucets. The kitchen faucet was a steady stream leaking under the sink and 3 were other faucets in the house that were a slow drip from the spout.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$500

Response from Mr Plumber by Metzler & Hallam
It is unfortunate that the member was not happy with our company. Upon her complaint on the price to replace her fixtures we did send her an email asking what it would take to make her happy. We never received a return call or email from that point. I believe that the client is always correct, and in reviewing the details and the information sent to the member, I probably would not have been happy either. At this time I have contacted the member and offered to return the charges from 8-24-09 to her personally and offer my apology for the problems that she had. If you read our reviews it is clear that Hallam Plumbing has a reputation for good quality work and professionalism. If a member ever has a problem with the service they receive from Hallam Plumbing they can always reach the owner on my cell phone which is readily available. (cell#317-752-2277) I personally accept responsibility for all work, pricing, and employees at Hallam Plumbing. Paul Hallam owner

BETH & CHARLES W.
11/2009
5.0
plumbing
  + -1 more
They did a good job. I am never completely happy with any plumber's price, because they are always expensive. They were punctual and efficient. They got everything done that we wanted done.
Description of Work: I used RV Hallam Plumbing to do repair a shower diverter, clear a clogged drain, inspected a toilet, and replaced a cracked seat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Kym C.
11/2009
2.0
plumbing, water heater repair, drain cleaning
  + 1 more
Customer beware! This is not the same Metzler's Plumbing that I have used in the past! In 2008 Metzler's Plumbing was bought by Williams Comfort Air and is now called 'Metzler's Mr. Plumbing'. 'Mr Plumbing' is a division of Williams Comfort Air who probably stays in business due to its' 'maintenance plans' that unsuspecting customers buy. I will not be using them again due to a variety of reasons. The price that I was quoted for a water heater flush over the phone was not the same that the technician gave me for a water heater flush. The technician graciously honored the price that I was quoted over the phone and I appreciate that. I think that operators should not give quotes to the customers if the operatores are not knowledgeable about the service that is being requested. Extra installations/repairs were recommended in order to complete a water heater flush. This was not clear to me when I scheduled the appointment and I have heard that usually plumbers are able to perform certain techniques in order to complete a flush. Metzler's of the past would have been upfront about this. Outside of the water heater, other recommendations were pointed out that I know for a fact do not need servicing so this made the extra water heater recommendations highly suspect. The technician attempted to sell me a 'maintenance plan' which included a whole house 'plumbing inspection' and yearly water heater flush for $99/year. The word 'inspection' instead of 'servicing' jumped out at me due to obvious reasons. Then they say that you'll get HUGE discounts on services. Yea right - services you don't really need in the first place! I declined the offer. Watch out for this company! I am disappointed that Metzler's Plumbing is no more. Unfortunately, I will now be looking for a new plumber that hasn't sold itself out to naive customers.
Description of Work: Water heater flush

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$80

Response from Mr Plumber by Metzler & Hallam
I apologize for any misunderstanding when the call for this service was placed. All of our customers are told that there is a $79 service charge for our plumber to come out and see what is involved in order to give upfront pricing. We give upfront pricing so that you are not surprised after the work is completed with a bill that you were not expecting. We cannot give pricing over the phone, because since every home is different it would not be fair to tell you one thing over the phone and then have the plumber arrive and see that due to factors in your home the price may be different. The customer service representatives do not have any pricing to give out to insure that something is not quoted in error. It may go through your mind that a water heater flush should be just a flat price, and it is...for a 'normal' flush. There are numerous factors that must be taken into account, a tankless water heater flush is totally different than a flush on a tank water heater; the type of drain valve on the water heater makes a difference; where the water will be drained to has an effect; and the overall condition of the water heater itself factors in. It would not be fair to our customers to give you any pricing other than the service charge without a qualified plumber seeing what will be involved in order to give you the pricing and/or options on any work needed in your home. The Carefree Savings Agreement is basically the same maintenace plan that Metzler's offered their customers for years, it is not a new thing. What it provides in a whole house plumbing inspection and provides discounts on service calls for a period of a year. During the inspection the plumber will check all the plumbing in your home, all faucets, wwater heater, softener, drains, water lines, toilets, all the plumbing. This is to look for possible leaks, in areas that you may not notice (such as in the crawl space) and to point out things that could be a problem in the future so that you can plan and budget for possible future repairs rather than have an unexpected breakdown which with plumbing could cause more problems with water damage. During the inspection they will also tag and show you all water shut off valves so that if you ever have a pipe burst you know how to stop the water until a plumber can get there. Also during the year that the agreement is in effect if you need a service call the charge is discounted from $79 to $68, and if you have an emergency during the night or on the weekend you do not pay the emergency service fee of $99, it is still only $68. You also get a 15% discount on all repairs made, and a 10% discount on large equipment, such as a water heater replacement. There are numerous advantages to having the Carefree Savings Agreement, and fo r the misunderstanding I am sending you a 1 year Carefree Savings Agreement at no charge. Please call us the next time you need any plumbing service any you will get all the discounts that having the Carefree Savings Agreement entails. Brenda Eckel 291-0380

LYNNE C.
11/2009
5.0
plumbing
  + -1 more
They did a great job. They were on time. The bid and the estimate were the exact same cost. They would ask questions and they would answer my questions. They were very customer service oriented.
Description of Work: They did some bathroom reconfiguring, some new toilets, and added a spigot for outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

JEFF & DEBBIE P.
10/2009
5.0
plumbing, wells
  + 0 more
The alarm on our battery back-up sump pump sounded indicating the main sump pump wasn't running. I also noticed a leak around the check valve on our back-up line. We called Metzler Mr Plumber and Chris arrived within 30 minutes. He tested the switch on the old pump to make sure it wasn't the problem, and found the pump was dead. He install a new 1/2 hp Stevens sump pump (I chose it over the 1/3 hp pump which was about $250 cheaper installed). He also replaced the old check valve with a new one which has a better design. Chris was very professional & knowledgable, he made sure everything was properly installed and working as it should.
Description of Work: Replaced old sump pump that stopped working and installed a new check valve on the battery back-up sump line. Note: This was an after-hours job at 9:30pm, their coupon in Angie's List only applies for regular hours calls.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$904

Response from Mr Plumber by Metzler & Hallam
Thank you for the praise and for taking the time to post this response. Our plumbers will always give you options so that you can decide what will work best for you. You did purchase the Carefree Savings Agreement which also gave you discounts on the work performed that night and saved you more than any of our coupons would. You mentioned that the Angie's List coupon does not apply for after hours service, I apologize for any miscommunication there, our free service all coupon does apply any time. The coupon does state that is is valid with repair, so the repair must be made in order to waive the service call, But as stated before, the Carefree Savings Agreement gave you a much better deal than the coupon would have. We also do heating and air conditioning so if the need ever arises for any of these services, please give us a call. Brenda Eckel 291-0380

LINDA S.
10/2009
5.0
sewer cleaning, drain cleaning
  + 0 more
Called for service about 4:30 pm. They had a first call appt. available the next morning. I mentioned that I was hoping to use a coupon I found on their website, so she asked a few questions and said it would probably depend on what the service tech. found on arrival. Jason called to give us 1/2 hr. notice that he was on his way and he was right on time first thing in the morning. He took a look at our problem and said we WOULD qualify for the coupon (significant savings! - which is in effect until mid November). He explained that the work would be guaranteed for 1 yr. as long as we allowed them to come back within 24-48 hrs. to do a free camera inspection of the sewer line. If so they would come back, if necessary (God Forbid), 2 more times within that year for free if the sewer line became clogged again. He was able to clear the line in a timely manner and did a very good job. Jason was friendly, clean, and very knowledgeable; and he pointed out additional things which were very helpful!! He had a great attitude, considering the strenuous and very unpleasant nature of the work.
Description of Work: Unclogged sewer line which was backing up "black water" etc, from floor drains onto basement floor. (e-e-w-w-w-w!!)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

Response from Mr Plumber by Metzler & Hallam
Thank you for the glowing report. We do have quite a special on our main sewer line cleanings right now, as long as the camera inspection is done. The main sewer that goes from your house to the street is a much bigger line that the interior drain lines inside the home, so when it clogs there is usually a reason for it. Our camera inspection can tell you if there is a problem in the line, or if the problem was temporary, such as what was put down the drain. This gives you security in knowing what to expect in the future, and if there is a problem our plumber is able to give you possible solutions to the problem. Please keep us in mind for future plumbing needs, as well as heating or air conditioning service needs. Brenda Eckel 291-0380

DOROTHY M.
10/2009
5.0
plumbing
  + -1 more
Scott was quick, efficient and very nice. They honored the Angie's List coupon. He also took a quick look at the running toilet for me and it got repaired.
Description of Work: They came out to repair a pipe that had a hole in it.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$221

Response from Mr Plumber by Metzler & Hallam
Thank you for the praise and for taking the time to post this report. We strive to keep qualified technicians who can get the job done in a timely manner to the customer's satisfaction, and we are always happy to hear that our customer is pleased with the job performed. Brenda Eckel 291-0380

Brian M.
10/2009
5.0
plumbing
  + -1 more
It was a home I had listed. There was a water pit problem reported. He confirmed that there was no problem. I would definitely use Metzler Plumbing again as I have in the past.
Description of Work: I called to have them check an alleged problem. The owner himself came out. He did a throrough check, and confirmed that there was no work required. NO CHARGE!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mr Plumber by Metzler & Hallam
Thank you for taking your time out to post this great report. Our Plumbing Manager Larry Metzler does go into homes himself when he feels there is an issue that he would like to assess in order to determine what is best done to take care of it. Everyone in the company will do their best to make sure your needs are addressed and met. Thank you, Brenda Eckel 291-0380

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://mrplumberindy.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Heating and Air Conditioning,
Kitchen and Bath Remodeling,
Excavating,
Air Duct Cleaning

FAQ

Mr Plumber by Metzler & Hallam is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Mr Plumber by Metzler & Hallam accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Mr Plumber by Metzler & Hallam offers free project estimates.
Yes, Mr Plumber by Metzler & Hallam offers eco-friendly accreditations.
No, Mr Plumber by Metzler & Hallam does not offer a senior discount.
Yes, Mr Plumber by Metzler & Hallam offers emergency services.
Yes, Mr Plumber by Metzler & Hallam offers warranties.
Mr Plumber by Metzler & Hallam offers the following services: Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting
Window Air Conditioning Units

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://mrplumberindy.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day