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Mr Plumber by Metzler & Hallam

Plumbing, Water Heaters, Drain Cleaning,

About us

Mr. Plumber and Williams Comfort Air combine to create the most comprehensive, client-focused home service company in the Indianapolis area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.

Business highlights

79 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting

Services we don't offer

Window Air Conditioning Units

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.61,768 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
5%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 376-400 of 1768 reviews

Jena M.
02/2011
5.0
water heater repair
  + -1 more
They are very good and I enjoyed working with them. A part of their company, Metzler's Plumbing, I actually go to church with them, that's how I knew about them. They are not the cheapest in town but they do good work and they do things in a timely manner. They follow through on things and are always very polite and we really like them. They very courteous and I feel like they are fair. They do spring and fall checkups on your air conditioner and heat pump, it's a part of their service. They are just very pleasant and I would definitely recommend them.
Description of Work: I have used Williams Comfort Air. They've put in a heat pump in my condo and my mom’s condo and they've done some work on the water heater. They came and worked on my water heater probably in September.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Dustie M.
02/2011
1.0
plumbing
  + -1 more
Worthless. They cancelled my appointment (by leaving me a voicemail) 3 hours before the scheduled time, and it was scheduled 3 days in advance.
Description of Work: Water cannot be turned on to my house due to a crack in the external pipe from my home to my sprinkler sysem. The pipe is pvc - same as under my sink - and it is NOT under ground. I called on Sat 1/19 to schedule an appointment, and they booked me for Tue 2/22 at 2:00pm. I received a call at 10:45am TUESDAY 2/22 that they didn't not handle sprinkler systems, and sorry for the inconvienence. The apology seemed like a joke compared tot he fact that I have not had water in to my house since Friday due to the crack, and now have to wait until who know's when to find someone else that can get out to fix it. Don't recommend this business to anyone, they clearly aren't reviewing their tickets or the urgency until a few hours before the appointment.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


BRUCE & PAMELA J.
02/2011
5.0
plumbing, water heater repair
  + 0 more
Mr Plumber was very good to work with, they needed to schedule the water heater replacement around a floor replacement on the same day. They were delayed by the other contractor and by having to obtain some materials that they did not anticiapte needing, however they remained polite and professional through the difficulties that were encountered. All of the staff at Mr Plumber were eager to satisfy my needs and treat us as though we are very much appreciated and valued as a customer. I can highly recommend them and look forward to working with them in the future.
Description of Work: They replaced 2 sets of faucets, and repaired several other items in the home which was the $688 cost. In addition they replaced my water heater in conjuction with a new geothermal heat pump replacement, the cost of which was included in the furnace replacement.,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$688

Response from Mr Plumber by Metzler & Hallam
Thank you for taking your time to post this glowing report. Bob was the plumber in your home, and he is a very concientious plumber. It is always nice to see that we have met our customer's expectations. Thank you, Brenda Eckel, plumbing dispatcher

Marcia S.
02/2011
5.0
plumbing
  + -1 more
After flushing the water heated, Mark did a thorough inspection of the plumbing in my 80 year old house and offered suggestions for future improvements, which I will schedule at a later date. I was impressed with his knowledge and professionalism.
Description of Work: I took advantage of "The Big Deal" from Angie's list, offering whole house plumbing inspection and water heater flush.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Kendall T.
02/2011
5.0
plumbing
  + -1 more
It cost more than I thought it should, but they quoted ahead of time so I knew what I was getting into. I was given some options. I have used them before. I have a service contract with them. They are reliable and they come on time. They are courteous and do a good job. I have no complaints about it. They let you know what they are doing ahead of time and approximately what it is going to cost. I first contacted them when there was a special deal where they came out and did a $50.00 out-survey of the plumbing system. That started me off with them about 3 months ago. They have done fine. We have negotiated. There were some things that needed to be done that really couldn't be done during the winter months. They are going to reschedule us for the spring for getting in my crawlspace and replacing a faucet.
Description of Work: R V Hallam Plumbing put in a garbage disposal for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

FRED & CHARLENE P.
01/2011
5.0
plumbing
  + -1 more
Always a good experience with R V Hallam. Dustin is very personable and easy to work with and always teaches me something. He truly seems to care about his customers and their homes. We wound up having a problem with the toilet that was installed and they were wonderful about coming out and making everything right. The person we speak to on the phone always stresses that she wants us to be satisfied and they will always work to make everything right. And they absolutely do.
Description of Work: Installed new efficient toilet, installed new bathroom faucet, replaced shut off valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

TED & PATRICIA K.
01/2011
5.0
plumbing
  + -1 more
Overall, the experience always goes well. I?ve been using them for at least 10 years. The service men are always so nice and pleasant. They really bend over backwards to assist you. They?re incredibly responsive; always on time, and always will give us a call if they?re running behind. I?m happy with their services and I would highly recommend them to others.
Description of Work: plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

walt S.
01/2011
5.0
plumbing, water heater repair, water softeners
  + 1 more
smelled gas. checked utility room with co detector. called gas co. they came checked , turned off the gas and said "call plumber, have him sign off, then call back for reinspect and turn back on" we called mr.plumber. after asking if we had a space heater, and were we warm, they said it might be two or three hours, and he would call half an hour before he came. in an hour or so , i got a call, this friendly, happy voice said," this is Jon, from mr.plumber. i'm on my way, should be there in less than half an hour. are you staying warm? when he arrived, he was cheerful, and friendly. he insisted on wearing shoe covers, even after we explained we were remodeling, and a little more dirt wouldn't matter. he went straight to work, found loose connections,left by another contractor.he fixed and tested them. he then told us to call the gas company inspector. he said he couldn't find any more leaks, but he would install a new shut off valve, while waiting for the inspector. he told us that he was sure he'd fixed the problem, but if the inspector should find anything else, he didn,t want us to spend the night without heat. we discussed the status of the existing water heater, and options. he left us brochures on our options. the inspector arrived certified the repairs and turned the gas back on. Jon relit the furnace and water heater, and left for the other side of town, to rescue someone else. by then it was well past midnight on the coldest night of the year up to then. when i responded on mr.plumber's rating card, i explained what a wonderful, caring professional Jon was, and that he would be our personal plumber in the future. it would be extremely difficult for them to find anyone who would represent their company any better. PS: after working almost all night, he personally called the next afternoon, to see if every thing was alright.
Description of Work: checked gas system for leaks,adjusted piping,replaced water heater shut off valve, checked and tested system again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

Response from Mr Plumber by Metzler & Hallam
Thank you for taking your time to post this great report. Jon is a good plumber and a very caring person. It is always nice to hear that we have met a customers expectations. Any time you call for plumbing service be sure to mention that you would like Jon to be the plumber to come out and we will do our best to make sure it is him that we send. Thank you, Brenda Eckel, plumbing dispatcher

ROGER T.
01/2011
5.0
plumbing
  + -1 more
They did a great job. They were friendly and helpful.
Description of Work: They did an inspection and then came back out to install a kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$59

James W.
01/2011
5.0
plumbing, drain pipe, sewer cleaning
  + 1 more
I've used them several times and they have always been excellent every time. They have done quite a bit of work for me. They replaced a sewer line in our yard which was quite a big job.
Description of Work: I used Metzler's to add a new drain line for a bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this excellent report. Chris is the plumber that was at your home. Chris is a very knowledgeable, technical plumber. He has been in the business a number of years, and is one of our field supervisors in plumbing. We also do heating/air conditioning and would love for you to call us next time you need those services at 844-3944. Thank you, Brenda Eckel, Plumbing Dispatcher

Loretta S.
01/2011
5.0
plumbing, drain cleaning
  + 0 more
It took him awhile to remove the clog, which was hair, but the drain is now working flawlessly. He put booties on his feet, which I appreciated. Overall, it was an excellent experience!
Description of Work: The sink was stopped-up below the U-joint. We had tried to unclog it ourselves, but ended-up calling Mr. Plumber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mr Plumber by Metzler & Hallam
Thank you for taking your time to post this report. Our plumbers strive to make sure every customer is satisfied and the job is done well. It is always great to see that we have met these goals. Our company also does heating/air conditioning, so the next time you need those services please call us at 844-3944. Thank you, Brenda Eckel, Plumbing Dispatcher

Kathi S.
01/2011
5.0
plumbing
  + -1 more
Larry Metzler was at our house from 11am-4pm and despite having other jobs to go to, he treated us like we were the only customer that mattered. He was very thorough and provided detailed yet easily understandable explanations about what he was doing, why, what he recommended & why, etc. He/ this company, belongs on the Page of Happiness. He took a very stressful stiuation and made it much more bareable by taking time to explain things, being professional, friendly, and courteous. I can't say enough good things about him and this experience.
Description of Work: Removal of ceiling drywall to diagnose leakage from upstairs master bathroom shower which then leaked in to downstairs office ceiling. Also changed aerators, and provided suggestions for other areas of improvements and brought to my attention that my primary sump pump was not working properly even though it has only been installed July 2010 by another company therefore he recommended I contact that company to replace it since it should have still been under warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Mr Plumber by Metzler & Hallam
Thank you for taking your time to post this fantastic report. Larry Metzler is a very helpful, friendly person. He does have experience teaching at the technical school that apprentice plumbers must attend, and I am sure the teaching background has helped him to explain things in a manner that customers can understand. Larry is a very upstanding ethical man and I am glad that it is apparent in his dealings with our customers. Our company also does heating/air conditioning and would love to be the company that you call next time you need those services. Thank you, Brenda Eckel, Plumbing Dispatcher

Julie K.
01/2011
5.0
plumbing, drain cleaning
  + 0 more
They have been extremely helpful in helping me get things approved with my Homeowner?s Association and insurance. Both the plumber who came out the day of the leak and his supervisor who came back to film were just wonderful. We are going to have them out every year to make sure this doesn?t happen again.
Description of Work: My sewer backed up and I had water everywhere. I called and they fixed it on a Saturday. Part of their deal is that they come back out within the next week and do a video of the sewer line. We found out that it was bad construction and our sewer line takes a 90 degree angle about 15 feet out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$349

Response from Mr Plumber by Metzler & Hallam
Thank you for taking your time to post this report. It is always great to see a satisfied customer. We do offer the camera inspection any time that we open a main sewer line so that the homeowner can see exactly what they are dealing with and why it clogged in the first place. With an interior drain in your home you can usually see if there is a problem with the line itself, but if you have a problem with the main sewer you cannot see since it is under ground. The only way to determine what is wrong is to put a camera in to see what is going on, and then you can determine what, if any, course of action needs to be taken. Thank you, Brenda Eckel, Plumbing Dispatcher

Susan C.
01/2011
5.0
plumbing
  + -1 more
I really like the technician Brandon Johnson. He is the best plumber I have ever used. He is very thorough and knowledgeable. They have a really nice maintenance agreement. If you have a plumbing emergency than you get priority if your on the maintenance plan. They waive the fee for the service call and you get a discount on the work.
Description of Work: He has done a lot of different plumbing work for me. I have been using him for years. He has done repair work, installed new faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this great report. Brandon is one of our most requested plumber. He is very knowledgeable and he explains things thoroughly when discussing different options of what is needed. We also do heating/air conditioning so the next time you need those services please give us a call at 844-3944. Thank you, Brenda Eckel, Plumbing Dispatcher

Gregg J.
01/2011
5.0
plumbing, gas leak repair
  + 0 more
Mr. Jon Fisher, my installer, arrived on time and was extremely professional. He ran a new black metal gas pipe from my main house inlet, through my crawlspace, installed a shutoff valve through my flooring, ran it back outside, through my stone chimney and into my firebox. The job looks very professional and is exactly what I wanted. The new gas log unit functions perfectly. I will use this company again.
Description of Work: Installed a new gas line to my fireplace and a shut off valve through my floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,840

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this report. Jon is a great plumber and does very good work. He takes the time to make sure everything is done to your satisfaction. I am always happy to hear that a homeowner was satisfied with the service done. Thank you, Brenda Eckel, Plumbing Dispatcher

DEBRA E T.
01/2011
5.0
plumbing
  + -1 more
Service was prompt. The service person was polite and explained all services in detail. He answered all of my questions. Also put booties on to protect the floor.
Description of Work: Inspected all plumbing and drained the hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

ANN G.
12/2010
5.0
plumbing, wells
  + 0 more
Craig L. did the work for me. He was friendly and helpful. After talking to him, he made me aware of another Watchdog Pump. I was glad he did , because that was the one I needed and wanted. He did a good job, and I would definitely use them again.
Description of Work: Installed Watchdog Battery Back Up Sump PUMP

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$384

CORWIN L H.
12/2010
5.0
plumbing
  + -1 more
They didn't charge us anything. They were more than accommodating in accepting responsibility for their error and in correcting the issue. They will do the job correctly and if any mistakes do occur, they will stand behind their work and resolve the issue. I really appreciate this about them. In the ten years that we have used them for remodeling projects and plumbing, they have been excellent. They are very honest in their business approach.
Description of Work: They re-installed plumbing in our half bathroom as a result of a previous error on their part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John R.
12/2010
5.0
plumbing
  + -1 more
The technician arrived on time and was very professional. He began the process of draining the water heater and then began to inspect the faucets and start the dye test of the toilets. After he was completed, he explained what he had found and I asked him to give me a written estimate.
Description of Work: They drained my water heater and checked all my faucets and toilets for leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Mark G.
12/2010
5.0
plumbing
  + -1 more
The day of the appointment, a receptionist called to say that they were running late and wouldn't be at our home until 1:30pm or 2pm. This surprised me because they weren't scheduled to arrive until 4pm. I waited until 5pm, but heard nothing. I expected a follow up call, but I have yet to hear from them. I would be more understanding if I received a follow up phone call, but to hear nothing 48 hours after my scheduled appointment isn't acceptable. Once contacted by Angie's List, the owner contacted me personally and rescheduled the visit. I was fully refunded for their services. I greatly appreciate their following thru with me and I would recommend them.
Description of Work: I purchased a Big Deal through Angie's List for this company.

Rating CategoryRating out of 5
professionalism
5.0
punctuality
4.0

Yes, I recommend this pro
$59

Response from Mr Plumber by Metzler & Hallam
Our company dropped the ball scheduling this call and disciplinary action has been taken with the employees involed. We are currently scheduled to complete the home inspection the member purchased. We will be returning the members $59.00 and giving them a free inspection for the inconvenience that we caused them! My cell phone number is 317-752-2277, please feel free to contact me with any questions. Paul Hallam

ROBERT & SHIRLEY B.
12/2010
4.0
plumbing
  + -1 more
Our sink was completely clogged the day before Thanksgiving, and they were able to come right out. Everything went very well.
Description of Work: They unclogged the sink drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this report. We do strive to get out to your home as soon as possible when you have a problem, I am glad it worked out well that we were able to get there quickly. Please remember that we also do heating and air conditioning and would be happy to come out when you need those services. Thank you, Brenda Eckel, Plumbing Dispatcher

CHRISTOPHER R.
12/2010
5.0
plumbing
  + -1 more
This was a very labor intensive project I wanted nothing to do with. Metzler knocked it out in a day and the new setup works well. There was slight drip upon testing the next morning - but they were out later that day to fix it. This is the 10th time I've hired Metzler and it's always been a good choice.
Description of Work: Replaced 2 handle bath faucet with single handle, replace old metal shower drain pipe and new shower pipe

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this report. We are always happy to see a satisfied customer, and to know that we have built a long term relationship of trust with our customers. We strive to do work with no errors, but as you see errors do happen at times. The important thing is that when an error does occur we will remedy the problem in a timely manner, and of course at no charge to you. All of our work has warranties and satisfaction guarantees. Thank you, Brenda Eckel, Plumbing Dispatcher

Millie K.
12/2010
5.0
sewer cleaning
  + -1 more
Travis was on time, got right to work. Finished quickly, charged the coupon amount. Will use again.
Description of Work: Clean outside main sewer line to street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

Response from Mr Plumber by Metzler & Hallam
Thank you for taking your time to post this report. Travis is one of our drain specialists and is very knowledgeable about drains. We also do heating and air conditioning, so the next time you need those services please give us a call at 844-3944. Thankyou, Brenda Eckel, Plumbing Dispatcher

Danielle H.
12/2010
3.0
plumbing
  + -1 more
Called Monday and received Tuesday appointment for 2?4PM. Plumber would call before coming. At that time, I told the scheduler that I had to be out from 3:35-3:50, as I had to pick up a child at school. Scheduler said I'd lose appointment if I didn't pick up the phone. (I later emailed the company and complained about this policy, as I had provided that information in advance. Hallam said not to worry, as I would not lose the appointment.) I told the scheduler I had broken the sink trap pipe trying to fix a clog and needed the pipe replaced. I also said I needed a faucet in another sink worked on so it would not spin around when the handle was turned. Tuesday I received a call at 3:50 PM from plumber, saying he was in Carmel and on his way (for that 2?4 PM window?). As I had to leave at 4:30 for an appointment, I called my husband and asked him to leave work early to be at the house with the plumber. At 4:20 I thought the plumber might be lost, so I called to clarify directions to the house. He was at the plumbing supply store picking up parts for the next day's jobs. He arrived about 4:30. He did not have the parts for the pipe repair and didn't look at the other sink. He rescheduled another plumber to come Wednesday. The next plumber fixed the pipe quickly, but noticed that the sink was still clogged. He did not have a snake in the van so he did not unclog the sink. He also did not have the parts for the faucet repair. He removed the broken part and suggested that I save about $100 by taking it to the hardware store, buying another, and installing it myself. Which I did, but the faucet still spins/doesn't sit firm. He was very courteous and helpful, though.
Description of Work: Replaced sink trap in bathroom sink where it had broken off

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0

$122

Response from Mr Plumber by Metzler & Hallam
The member is absolutely correct. There is no reason that my company should not have had a cable on the truck for a stopped up drain and should not have had to make to two trips to take care of this problem. I am glad he brought this to my attention so I can correct this in the future! Thanks you, Paul Hallam!

LARRY M.
12/2010
5.0
plumbing
  + -1 more
I use Metzler annually for an inspection ($99), which also saves on both labor and house call fees. The inspection turns up things that need doing, or should be done sometime. I had a kitchen tap that has needed repair for some time, plus part of the annual inspection includes draining the gas water heater (which I hadn't done for 5 yrs so I was nervous about doing myself in case it plugged up while draining). Inspection also found crack in laundry room tap and failing clamps in MBR sink. Decided to replace counter top & taps in MBR bath while we were at it. Purchased taps etc. myself, but laundry taps proved to be faulty. Plumber (Jason) included second tear out and installation of laundry room taps at no charge. Arrived promptly, did a great job, and cleaned up well. Price is a little high but I think worth the extra for their excellent work.
Description of Work: Annual inspection; drain water heater; repair Kitchen faucet; replace laundry tub faucet; replace bathroom counter top, sink and faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Mr Plumber by Metzler & Hallam
We do not quote prices over the phone. The $79 is a service charge to send a professional to the customer's home and look at what needs to be done and then quote the correct price. If the work is accepted, the $79 fee is waived. When the member objected to our price & service charge the tech called his manager & the manager said to tell him we are not here to make you angry and we will not charge anything and the tech will go to his next call. The member said no and that even though he felt our charges were higher than expected, he wanted the work done and it was completed. It is not fair to us that a customer is wanting others to think that we did something wrong when we didn't. We would have just left without charging him anything but it was his choice to have us stay and do the work.

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://mrplumberindy.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Heating and Air Conditioning,
Kitchen and Bath Remodeling,
Excavating,
Air Duct Cleaning

FAQ

Mr Plumber by Metzler & Hallam is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Mr Plumber by Metzler & Hallam accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Mr Plumber by Metzler & Hallam offers free project estimates.
Yes, Mr Plumber by Metzler & Hallam offers eco-friendly accreditations.
No, Mr Plumber by Metzler & Hallam does not offer a senior discount.
Yes, Mr Plumber by Metzler & Hallam offers emergency services.
Yes, Mr Plumber by Metzler & Hallam offers warranties.
Mr Plumber by Metzler & Hallam offers the following services: Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting
Window Air Conditioning Units

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://mrplumberindy.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day