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Mr Plumber by Metzler & Hallam

Plumbing, Water Heaters, Drain Cleaning,

About us

Mr. Plumber and Williams Comfort Air combine to create the most comprehensive, client-focused home service company in the Indianapolis area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.

Business highlights

79 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting

Services we don't offer

Window Air Conditioning Units

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.61,768 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
5%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 276-300 of 1768 reviews

JEFF B.
06/2012
2.0
plumbing
  + -1 more
I am remodeling the kids bathroom and needed a new tub & shower valve installed. I already had the tub and valve and the walls were open to the studs. Hallam came over to quote the job and much to my dismay estimated the job at $1800 and four hours each for two men. After declining their quote I called a friend and we set the tub ourselves in 30 minutes. Hallam called later asking what I thought was a fair price. I said less than half what they quoted and they offered to do it for $800. I declined again and called Mister Quik. They came out and quoted $230 to replace the valve and drain. They were finished in less than an hour. I had been using Hallam for 15 years and they were most recently out in January to replace my water softener. I always had great service at a fair price. Unfortunately they tried to take advantage of me. I don't mind paying a fair price but $1800 for what ended up being two hours work is ridiculous. They have lost a long time customer.
Description of Work: Install customer supplied bath tub set in mortar & shower valve. New tub waste & overflow.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0


Response from Mr Plumber by Metzler & Hallam
I am concerned that you think you were taken advantage of by our team because we are a company that is built on trust. Our documentation shows that our plumber arrived at your home for a free estimate on installation of bathroom fixtures supplied by you. The quote, as shown on our Summary of Findings, was for many items bundled together such as: set fiberglass tub in mortar and plumb drain line to the tub, install customer supplied shower valve, vanity, sink & faucets (traps, stops and supply lines included). We should have broken down the cost of just the tub and shower valve for you. We did not which led to a miscommunication for which I apologize. Our plumbing manager will be discussing this in their weekly meeting as a learning experience. To have us complete the replacement of the valve and drain, as the other company did, the cost would have been very comparable. We hope we can once again earn your trust in the future. Please feel free to contact me directly with any questions or concerns. Tina Festa – Customer Assurance.

Amy P.
06/2012
5.0
plumbing
  + -1 more
My husband started to install a new high-end kitchen faucet & when he got to the connecting the lines part, he discovered a previous plumber had put non-standard size adapters on the kitchen lines. The two parts wouldn't connect together. This was out of his realm so he started contacting plumbers (and it was a Saturday). This was the only plumber we contacted that wasn't going to charge extra for coming out on the weekend. When they arrived, the plumber was very professional and personable. He was able to make the repairs in a timely manner and also sold us the annual maintenance agreement which would save us money for having them back out at a later date to install bathroom faucets & schedule a free whole house plumbing inspection and waterheater tank drain (which we hadn't done in 8+ years). Overall we were very satisfied with plumbing repair and persom who came out to the house.
Description of Work: Replaced kitchen sink faucet lines that had the wrong size adapter on them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this report. Our team is available 24 hours a day with no overtime or weekend charges ever. I am happy we could serve you on a Saturday. We also have a heating and cooling side to our company, if you should be in need of those services. Please give us a call to schedule your whole house plumbing inspection and water heater flush at your earliest convenience. Tina Festa - Customer Assurance

Paul P.
06/2012
5.0
plumbing
  + -1 more
Overall, we have been very satisfied with their services.
Description of Work: They installed a new sump pump and an easy water system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this report. The most important choice is who installs your plumbing equipment and we thank you for the opportunity. Please let us know if you have any other plumbing, cooling or heating needs. Tina Festa - Customer Assurance

Ashley L.
05/2012
3.0
plumbing, drain cleaning
  + 0 more
DO not go with this company. They do not give you ANY idea of cost and say they need to have someone come out to quote it but they charge a $79 service charge that is only waived if you have the services performed. Well I would need to have some sort of idea on cost before I have someone come out. There are plenty of great plumbers out there like Bedell Plumbing that will actually speak to you on the phone and give you an estimated quote on the issues you describe to them. Don't go with Hallam.
Description of Work: Drain cleanings and leaking shower

Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Mr Plumber by Metzler & Hallam
I appreciate your concerns regarding quoting over the phone. We do not feel it is fair to give prices over the phone without looking at all issues. Without diagnosing all issues and visually seeing the issues, we cannot fairly or accurately give pricing. Once diagnosed, we give up-front pricing so that the homeowner will know the exact cost of the repair. This cost will not change whether it takes 2 hours or 6 hours to complete the repair. We will waive the service call fee with repairs and many times will give free estimates. I do not see that we have ever serviced your home. We would love the opportunity to earn your trust. Please allow me to schedule a free estimate for you repair. You may contact me directly at 317-844-3944 ext. 155. Tina Festa - Customer Assurance

ADELL & RITA T.
05/2012
5.0
plumbing, drain cleaning
  + 0 more
I talked to some other people about plumbing and they said the price on plumbing is high.
Description of Work: Metzler's Mr. Plumber fixed a plumbing problem. They put a roto-rooter in my sewer line and ran it from the sewer to my house. That still did not unplug the problem so they came inside, took my toilet up, and ran it through there. That cleared it out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this report. I am happy we were able to clean your main sewer line. Please let us know if you have any other plumbing, cooling or heating needs. Tina Festa - Customer Assurance

christopher G.
05/2012
5.0
plumbing
  + -1 more
Had a toilet leaking where the water supply line meets the tank. I submitted a web request, they returned call, plumber was scheduled promptly. He replaced the supply line and also a few other parts in the toilet that were on their last legs. Cleaned up and was professional. A good experience.
Description of Work: Fixed leaky toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this report. Our web forms make it simple to submit maintenance and repair requests. I am happy to hear you had a great experience with us and we look forward to serving you in the future. Please do not hesitate to call if you should have any other plumbing needs. Also, think of us for cooling and heating. Tina Festa - Customer Assurance

GERALD & MARCIA G.
05/2012
5.0
plumbing
  + -1 more
o They were very professional and pleasant. Two other plumbers told us that the symptom (toilet not flushing properly) was due to a clog and they used snakes -which turned out to be only temporary fixes. Metzler said at the start that he didn't think that was the issue and he used a camera to investigate. It took a while but he explained everything as they went along. The system appears to be working properly.
Description of Work: We had a complicated plumbing issue due to shifting of some ground under our home. This resulted in a disconnect between pipes going from our house to our septic system. Two other plumbing contractors failed to identify the problem correctly and therefore to resolve it. Metzler arrived with a camera and was able to determine the nature of the problem and the approximate location of the disconnects. They had to dig up the lines; re-establish angle on 1 set of pipes and re-connect another pipe. This involved time and extensive digging in our yard. Happily, Metzler's was able to solve and resolve the problem to our relief. System works fine now.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this report. Seeing is believing and our camera definitely was the proof. I am happy we were able to find the problem and resolve the issue. Please let us know if you should have any other plumbing, cooling or heating needs. Tina Festa - Customer Assurance

Tracy P.
05/2012
5.0
plumbing, sewer cleaning
  + 0 more
Called Mr. Metzler Plumbing to clean main line in house that I was selling. Very nice company to work with and employee was very nice as well. Did good job. Took advantage of $93 Big Deal
Description of Work: Main drain line cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post a report. Please remember to schedule your FREE camera inspection that came witht he $93 offer. If you should have any other plumbing or cooling needs, do not hesitate to call. Tina Festa - Customer Assurance

Allen P.
05/2012
5.0
plumbing
  + -1 more
They did a good job. The valve does not leak
Description of Work: Replace a water shut-off valve to the dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$152

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this report. We appreciate feedback from our clients. Please let us know if you should have any other plumbing needs. We also have a heating and cooling division is you are in need of those services. Tina Festa - Customer Assurance

BRUCE & PAMELA J.
05/2012
5.0
plumbing
  + -1 more
They were very prompt, courteous and knowledgable. They found my crawl space plumbing to be fine, and were finished promptly. They cleaned up after themselves. I have used them in the past and will use them again in the future.
Description of Work: They replaced a kitchen hand sprayer , rebuilt the inside of a toilet and checked my crawl space for any plumbing issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this report. We love hearing feedback from our clients as our team prides themselves on being knowledgable, courteous and clean. Thank you for using our plumbing team, we will be happy to serve you in the future. If you should have any plumbing, cooling or heating needs please give us a call. Tina Festa - Customer Assurance

Dena D.
05/2012
4.0
plumbing
  + -1 more
They came out to fix a leak and the first guy was not able to get it fixed. They sent out another guy and he fixed the leak.
Description of Work: I used them to fix a leak.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAVID P.
05/2012
5.0
plumbing
  + -1 more
Mr. Metzger himself came out to do the work; I have known him for 35 years so you kind of expect good service when you know somebody. But this company provides good service anyway so I will use them again in the future.
Description of Work: I used Metzger's Mr. Plumber to put in new valves under some sinks, a new outside faucet and a new shower head.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine J.
04/2012
5.0
plumbing
  + -1 more
I called because our outdoor faucet was leaking. Called on Monday and they had a guy out that afternoon to repair. Worker was punctual and pleasant. Repaired but let me know that the workings inside were old and may need replacement in near future. Left estimate. Only charged for service call.
Description of Work: Outdoor faucet was leaking. Plumber readjusting packing and fixed. Only charged for service call but left an estimate for when/if we may need to replace the entire appliance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this report. We try our best to give same day service like you received in this instance. RV Hallam Plumbing is now Mr. Plumber by Metzler & Hallam. We're growing to better meet all of your plumbing and home service needs. We look forward to serving you in the future. Tina Festa - Customer Service

Kim W.
03/2012
2.0
septic tank, drain pipe, sewer cleaning
  + 1 more
Paid over $5000 to pay for to dig up our yard. Then they sent a second person out, and raised the price. They dug out the piping in the yard. Then they went up to $25,000. They wanted to dig up our yard to put in a sewer line. They stated they didn?t guarantee the work. They told me to call in the spring to take care of our yard. When I called to send someone out, they never returned my call. When I called again, they said they sent someone out and we refused the service, which never happened. When I called again, they said they were too busy to come out right now, and didn?t know when they could come out. I spoke again with them last night, and they stated they spoke with the contractor, and they couldn?t fix it, and it would cost$ 700 to fill in the dirt and the gravel. I spoke and to them this morning , and they stated that they had already sent their info to the BBB.
Description of Work: They originally came out for an overflowing toilet.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0

$5,830

Response from Mr Plumber by Metzler & Hallam
It is unfortunate that you feel we have not kept our word. We are a company that serves our customers with fairness and respect. We are not perfect; we make mistakes. However, in this case, our signed documentation supports that the grade and seed option was not selected. To recap the circumstances regarding your dispute, our plumbing specialist was called to the home because the washing machine was backing up into the tub and toilet. It was determined your main sewer line needed cleared. After the main sewer line was cleared, our camera inspection determined the line was broken and filled with roots. Our plumbing specialist presented a few options regarding sewer replacement; these options included replacement of the sewer with or without grade and seed in the Spring. The Summary of Findings, which is a contract, stated “test and backfill yard to rough grade only. No final landscaping.” Your signature appears on this contract accepting the services and the terms and conditions. Your signed invoice also stated “no grade and seed.” Metzler’s Mr. Plumber has completed the contract per all signed documents.

ed S.
03/2012
5.0
plumbing, drain cleaning
  + 0 more
It went very well. They had difficulty digging the hole in the basement. We have an 80 year old house and the concrete was 18" deep. They even stayed until 11:00 P.M. to be sure to get us back on the sewer.
Description of Work: Placed a swere within out sewer (OCB). Had to dig up a big hole in the deep concrete basement and outside.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,700

MIKE H.
03/2012
5.0
plumbing
  + -1 more
Metzler's Mr Plumber will do a full house plumbing inspection annually. Brandon Johnson has worked at our home in the past and we asked for him to return. He went through the entire house, checking all the plumbing and flushing the hot water heater. He went into the crawl space to check there as well. We needed several water shutoff valves replaced as they were not closing properly given they were 24 years old I also asked about any solutions to having to wait a long time for hot water to arrive at our master bath in the far corner of the house. He showed us a solution that we liked so he installed that for us as well. Works great and now hot water is available whenever we need it. I also mentioned a major nuisance of noise when the sump pump cut off. He investigated and recommended replacing the check valve which was a cheap part. This solved the problem. We will have Brandon come out each year and keep our plumbing in great shape!
Description of Work: Did a complete plumbing maintenance inspection. Replaced multiple shutoff valves around house. Installed Grundfos Comfort Series circulation pump and crossover valve to reduce hot water response time at far end of house. Replaced sump pump check valve with a spring loaded valve to reduce back siphon noise.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this report. Brandon is an asset to Metzler's and has a plethora of knowledge regarding plumbing. We feel the most important choice is WHO services and installs your plumbing equipment and Brandon has proven that. We will continue to send him regarding your plumbing needs. If you should have any cooling or heating needs please do hestitate to call. Tina Festa - Customer Assurance

Kendall T.
03/2012
5.0
plumbing
  + -1 more
We had a minor leak at base of toilet. Were concerned that it might become worse.Appointment was made within 24 hours Serviceman did thorough assessment of situation, found no obvious reason for leak, and could not recreate the leak. He then replaced the wax seal at base of toilet. No further leaks in about a month. There was no charge for the service since it was still within the warranty period when the toilet had previously been repaired.
Description of Work: Repair of leaking toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this report. I am happy we were able to assess your situation promptly. It is always best to have a licensed plumber check any possible leaks in your home. Good news! RV Hallam Plumbing is now Mr. Plumber by Metzler & Hallam. We're growing to better meet all of your plumbing and home service needs. If you should have any heating, cooling or plumbing needs do not hesitate to call. Tina Festa - Customer Assurance

Mark B.
03/2012
5.0
plumbing
  + -1 more
No complaints at all. Convenient to my schedule and very professional.
Description of Work: Had to rebuild a toilet and fix a leaky faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this report. We have good news. RV Hallam Plumbing is now Mr. Plumber by Metzler & Hallam. We're growing to better meet all of your plumbing and home service needs. If you should have any plumbing, heating or cooling needs please do not hesitate to call. Tina Festa - Customer Assurance

Tony L.
02/2012
5.0
plumbing
  + -1 more
He tried a lot of different things, but the usual things hadn't worked. With his last attempt before necessitating large work he was able to fix it. He was fast, efficient, and innovative. He was very much a gentleman and a pleasure to work with. That he was able to save us the extra work on our house that is preparing to go on the market was fabulous. We were very happy with his service.
Description of Work: Paul came out and worked to balance a toilet that was rocking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this report. I am glad his diligence paid off! We have great news for you. RV Hallam Plumbing is now Mr. Plumber by Metzler & Hallam. We're growing to better meet all your plumbing and home service needs. Tina Festa - Custoomer Assurance

Wayne M.
02/2012
4.0
plumbing, drain cleaning
  + 0 more
It was painful to have to pay for the broken tiles in the sewer line under the street, but it was our responsibility. The men from Mr. Plumber had to use sophisticated equipment to pull the new line from the deep ditch in our yard, under the street to connect it to the main city line. The men worked tirelessly, were professional in their conduct, language, and effort.
Description of Work: Replacement of our sewer line to the city's main sewer located under the street.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this report. Our sewer installation crews work hard to provide homeowners with a piece of mind. If you should have any other plumbing, heating or cooling needs, please do not hesitate to call. Tina Festa - Customer Assurance

Rod J.
02/2012
5.0
plumbing
  + -1 more
Paul L was exceptional. I asked for an estimate on a small plumbing job for a bathroom remodel. He quickly provided a competent estimate and was available to perform the work at the same time. The quality and price that I received very excellent. He was very courteous, talked me through what he was doing and made himself available for any follow-up questions I might have. I would definitely recommend R V Hallam Plumbing to anyone.
Description of Work: Re-plumbed a bathtub area for new tub and shower installation. Installed a new valve and connected old copper feed pipes. Provided guidance on the finish plumbing when I have the tile walls completed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this report. Paul L is an asset to our company and our clients. I have great news for you! RV Hallam Plumbing is now Mr. Plumber by Metzler & Hallam. We're growing to better meet all your plumbing and home service needs. Please let me know if there is anything we can do for you and your home. Tina Festa - Customer Assurance

Kristina W.
01/2012
5.0
heating & air conditioning/hvac, plumbing, water heater repair, sewer cleaning, drain cleaning
  + 3 more
I have an annual contract with them and they are very nice and thorough. One thing that troubles me is that they left me with a list of 10 optional things I could have done and I think it is an opportunity for them to garner more business. The list just went on and on and I am not sure if any of this was absolutely necessary or not. But, it is fine and I will use them again in the future.
Description of Work: I used Metzler's Mr. Plumber to flush and clean my water heater. This has to be done to keep my water heater warranty up. They also checked faucets, and sinks and toilets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this report. The annual maintenance contract provides the water heater flush and plumbing inspection annually, along with visual inspection of all plumbing and much more. With that, the plumber gives you possible options you may want to do in the future or will let you know of any pressing issues. These are options/estimates to think about. If you have any other questions feel free to contact me. Tina Festa- Customer Assurance

JUDY W.
01/2012
5.0
plumbing, water heater repair, wells
  + 1 more
Everything went well with this company.
Description of Work: They installed a tankless water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this report. I am confident you love your new tankless water heater with its' on demand hot water. We will see you in a year to give you a free maintenance check on this tankless water heater. In the meantime, if you should have any other plumbing, heating or cooling needs please do not hesistate to call. Tina Festa - Customer Assurance

Debbie K.
01/2012
5.0
plumbing
  + -1 more
The plumber did his work and checked it for leaks. He worked until there were no leaks.
Description of Work: Hallam was called to repair a leaking plumbing line within the wall. The technician located the problem area and made the necessary repairs. There have been no further problems. I would use this company again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this report. Our plumbers work diligently to ensure all leaks have stopped to ensure there is not any water damage to the home. We would like you to know that RV Hallam Plumbing is now Mr. Plumber by Metzler & Hallam. We're growing to better meet all your plumbing and home service needs. Please let us know if you have any heating, cooling or plumbing needs. Tina Festa - Customer Assurance

Ella J.
01/2012
5.0
plumbing, wells
  + 0 more
I would get a service contract. It has certainly paid for itself in the last 2 years. When you make an appointment be sure to tell them if your time is not flexible. Twice they have left a message the day before and told me my appointment was for a different time, like changing from 8am to 2pm. I wasn't very happy as I had planned my day around the original appointment. I learned to tell them that I couldn't move to a different time when I called to make the appointment, they have respected that.
Description of Work: I have a service contract and they come out once a year to inspect our plumbing and let us know what needs watching or needs attention. The service contract is around $175 I think. We have used them for about 2 years. They have had to replace our sump pump twice...the 1st one was defective, they replaced it with another one (different brand) at no additional charge. They replaced our back-up sump pump also. This went out during heavy rains. They responded quickly, gave a detailed estimate and replaced it. It was over $2000 which seemed high to me. You get a discount on parts if you have a service contract and you are higher on the list if you have an urgent issue. We had multiple issues with both sump pumps (the old ones) and they always responded promply.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this report. The plumbing maintenance agreement has so many benefits, as you know. Having a licensed plumber install your equipment means your warranty stays in tack as well as you receive a labor warranty. I apologize for the incovenience of moving your appointment as I schedule my day around those times as well. Thank you for bringing that to my attention. If you should have any plumbing, heating or cooling needs do not hestitate to call. Tina Festa- Customer Assurance

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://mrplumberindy.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Heating and Air Conditioning,
Kitchen and Bath Remodeling,
Excavating,
Air Duct Cleaning

FAQ

Mr Plumber by Metzler & Hallam is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Mr Plumber by Metzler & Hallam accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Mr Plumber by Metzler & Hallam offers free project estimates.
Yes, Mr Plumber by Metzler & Hallam offers eco-friendly accreditations.
No, Mr Plumber by Metzler & Hallam does not offer a senior discount.
Yes, Mr Plumber by Metzler & Hallam offers emergency services.
Yes, Mr Plumber by Metzler & Hallam offers warranties.
Mr Plumber by Metzler & Hallam offers the following services: Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting
Window Air Conditioning Units

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://mrplumberindy.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day