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Mr Plumber by Metzler & Hallam

Plumbing, Water Heaters, Drain Cleaning,

About us

Mr. Plumber and Williams Comfort Air combine to create the most comprehensive, client-focused home service company in the Indianapolis area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.

Business highlights

79 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting

Services we don't offer

Window Air Conditioning Units

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.61,768 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
5%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1576-1600 of 1768 reviews

DIANE S.
01/2011
5.0
plumbing, drain cleaning
  + 0 more
They were very prompt.
Description of Work: They serviced my humidifier.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Loretta S.
10/2010
5.0
plumbing
  + -1 more
unknown
Description of Work: I had Metzler's Mr. Plumber out on 10/8/10 to perform some plumbing work. He was wonderful; absolutely excellent!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this great report. Brenda Eckel, plumbing dispatcher

RICHARD T.
10/2010
5.0
plumbing
  + -1 more
They were good.
Description of Work: They repaired a leak under the sink.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GENE S.
07/2010
5.0
plumbing
  + -1 more
Prompt, clean, fixed
Description of Work: Kitchen faucet repair leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

SUE S.
07/2010
5.0
plumbing, water heater repair
  + 0 more
Fine.
Description of Work: Did CSA inspection and flushed the water heater. This is included in annual maintenance contract.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mr Plumber by Metzler & Hallam
Thank you for taking your time to post this report. It is always nice to see that a customer is satisfied with the work performed in their home. Mark is the plumber that did the annual inspection in your home, he is a very knowledgeable plumber. And remember with the plumbing CAIRfree Savings Agreement that you have you also get priority service for emergencies, and discounts on any work you have done. Thank you, Brenda Eckel, plumbing dispatcher.

PATRICIA O.
05/2010
5.0
plumbing, sewer cleaning
  + 0 more
Great.
Description of Work: Cleaned out our sewer line (tree roots!).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this great report. Richard is the plumber that was out last year and cleared the drain for you. He has been with the company a number of years and is one of our top drain guys. I see that you have both the plumbing and the heating/air conditioning CAirfree Savings Agreements, which also gives you discounts on all services at your home. This is a great way to save money and to make sure that the equipment in your home is kept in good working order. Thank you, Brenda Eckel, Plumbing Dispatcher

Christy W.
04/2010
5.0
plumbing
  + -1 more
see above.
Description of Work: We had a leak under one of our toilet stools, and they came out and determined the problem quickly and were able to repair on the spot. Also gave us some good recommendations for our septic system and Mark was super friendly. Would definately call again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

MARILYN F.
04/2010
5.0
wells, sewer cleaning
  + 0 more
I was satisfied with their work.
Description of Work: They had a company they subcontract come out to give an estimate on a sewer.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JULIE & STEVE L.
09/2009
5.0
plumbing
  + -1 more
Fine; no complaints.
Description of Work: Serviceman diagnosed problem in two toilets. When I said my husband could repair it, he happily agreed. He did charge us a service call fee, which was somewhat high, but he was pleasant, professional, and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

KIMBERLY K.
08/2009
5.0
plumbing
  + -1 more
Went perfect!
Description of Work: Our hot water heater was leaking (luckily into it's tray) and they came out the same day to check it out. It was unrepairable, and so we sat down and looked at prices for new ones. I had already looked on-line to see how much water heaters were...theirs were a little more expensive, but their cost included all installation and removal of old unit. I know those things are heavy, and ours is upstairs, so the extra money was very well spent. Dustin was my lead contact, and he was very professional and honest. He also cleaned up and shop-vaced all of my old trays upstairs and they put drop cloths down on the entire path from heater to door to keep my house clean. I thanked him for cleaning up my trays so well, and I loved his response!: "If a place doesn't look better than it did when I got there, I haven't done my job right." *sigh* Good customer service makes me melt! Great company, will certainly use again if needed!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$867

Steve C.
08/2009
5.0
plumbing
  + -1 more
It was a good experience overall.
Description of Work: Changed faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$173

TOM & JUDY H.
04/2009
5.0
plumbing
  + -1 more
They were really good.
Description of Work: They did a sink repair and a toilet adjustment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

VICTOR P.
04/2009
5.0
plumbing
  + -1 more
See above
Description of Work: On Friday April 17th I called Mr. Plumber to repair water line leaks that I found when turning on the water after returning from vacation. They had a service man at my home within an hour and he replaced a 3/4 ball valve on the main and then repaired 4 busted pipes on copper. Since it was late Friday evening after the above repairs and there were still leaks to be found and repaired the service man left per my agreement and returned on Monday morning to continue with the job. Two more copper lines were found and repaired plus replacement of the soft water by pass which was leaking and he replace two SS laundry hoses in my laundry tub which also were leaking. I was very impressed with the expertease of the service man in finding the leaks and repairing them. I would definitely call this company again .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,578

Response from Mr Plumber by Metzler & Hallam
Thank you for the great report. We do have 24 hour emergency service in order to take care of problems such as you experienced. I am happy that we were able to get out there so quickly and to take care of all of your leaks for you. Remember that we do heating and cooling also. Brenda Eckel 291-0380

SARAH M.
01/2009
5.0
plumbing
  + -1 more
The price was reasonable.
Description of Work: We had a leaky faucet and they came out on Christmas Eve to take care of it. They fixed the problem and even showed us how to do it in case we ever needed it done again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

COLLEEN D.
10/2008
5.0
plumbing
  + -1 more
Quick and easy.
Description of Work: Refitted connection between copper pipe and flexible pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

DICK L.
10/2008
4.0
wells
  + -1 more
They never called me back at all.
Description of Work: I called them to get an estimate on replacing a pipe.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0


GENE S.
10/2008
5.0
plumbing
  + -1 more
See above.
Description of Work: Had a leak that soaked the drywall in two locations Dustin came out and located the leaks in 30 minutes or less. 4 of our four toilets were leaking to some extent. Three could be easily repaired, and the fourth needed to be replaced. It was an obsolete type and could not be repaired so we opted for replacement. This was done in a timely manner, and to our satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

THOMAS & DIANE H.
10/2008
5.0
wells, drain cleaning
  + 0 more
Excellent.
Description of Work: We had called another company about our basement lift station pump since they had installed it only a year ago and it had stopped working. They were unwilling to offer any type of solution except a new pump at $1,300. We called Hallam and were given an estimate of $950 for the repair, so we scheduled the repair. The worker showed up on time and with the needed parts. He quickly discovered the problem was not the pump but simply a clog in the in-flow pipe. He quickly cleaned it out and all was fixed in under an hour. The Hallam plumber cold have easily replaced the pump and collected another $800 for his company. We will use Hallam for all our future plumbing needs and our previous plumber has lost a customer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

THOMAS & EVELYN S.
10/2008
5.0
plumbing, water heater repair
  + 0 more
They were excellent.
Description of Work: They did all the new plumbing for a remodeled house. Installed a new tankless water heater and plumbing fixtures. The price was included; it might not reflect the exact price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from Mr Plumber by Metzler & Hallam
THANK YOU FOR YOUR KIND RESPONSE! WE APPRECIATE YOUR CONFIDENCE IN METZLER PLUMBING, NOW METZLER'S MR. PLUMBER, A DIVISION OF WILLIAMS COMFORT AIR. LARRY J. METZLER, SERVICE MANAGER, PLUMBING DIVISION

TAMMY & JIM D.
07/2008
5.0
plumbing
  + -1 more
They were good.
Description of Work: They fixed an outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JULIE B.
06/2008
5.0
plumbing
  + -1 more
Pleased with work.
Description of Work: Found a leak under bathroom sink one morning. Plumber arrived early that very afternoon, identified source of small leak as behind the cold water turn off valve in an old connection but was able to fix it without cutting into the bathroom cabinet and wall. Fixed the leak promptly, politely, professionally. They always wear booties in the house, clearly explain the problems and options, fix it and clean up after themselves. Showed me the worn out part afterward. Not sure they are always the least expensive option but know that the work they suggest will be needed and done correctly. It's worth it for that peace of mind.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

TED M.
06/2008
5.0
wells
  + -1 more
Did job as promised.
Description of Work: Installed back up sump pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

DIANN L.
04/2008
1.0
basement waterproofing
  + -1 more
See above.
Description of Work: My husband called this company to look at a wet spot in our basement. On the phone the company told him they charge a $30 estimate fee. One of the employees came to our house that afternoon. He did not introduce himself at the door, the only way I could identify him was by the van he was driving. He went into our basement and observed our area of wet carpet. Then he went outside, looked at our downspout, put his ear to our well, went back into the basement and looked into the sump pit. He then stated he had no idea where the water was coming from and that we should contact a flood/ drying company to measure the moisture in the walls. Then he told us it would be $65; $30 for the estimate and $35 for the diagnostic testing. He didnt do any diagnostic testing, he didnt help us find the source of the leak and consequently we felt ripped off. He didnt even do a estimate, so I dont see how he could even charge for that!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
4.0

$65

Jan D.
04/2008
5.0
plumbing
  + -1 more
See above!
Description of Work: We had a small leak in both sides of water intakes of our ancient bath tub. John tried to fix it 3 times without redoing the entire tub. The 1st time we were charged for a basic house call. The 2nd time was FREE! The 3rd time he rebuild the intakes. No leak, no huge remodel, just super service! We don't have to look for a plumber. We have one: Metzlers!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Mr Plumber by Metzler & Hallam
THANKS FOR THE KIND WORDS. WE WILL MAKE SURE THAT THE COMPLIMENTS GET PASSED ALONG TO JOHN.

Jeffrey B.
01/2008
1.0
plumbing
  + -1 more
TOO EXPENSIVE.
Description of Work: This plumber came out to give me 2 estimates for work. The first estimate was to remove an old toilet and install a new toilet that I provided. Also, we had a bad valve that needed replaced from the wall to the toilet. He quoted me $319. WOW. I went with another plumber who only charged me $62 with my Angie's list discount and he did an awesome job. The second quote was to replace to outside hose bibs. He wanted $280 each for 2 of them. The other plumber will do it for $300 for both of them! This company is very overpriced. I could not comment on their work, but I do not get it! Estimate was $319.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Response from Mr Plumber by Metzler & Hallam
I AM SORRY THAT THE MEMBER DID NOT CALL OUR OFFICE BACK WITH THE PRICING PROBLEM SO IT COULD BE RESOLVE. WE DO QUOTE PRICES BEFORE THE JOB IS STARTED SO THAT IT IS UPFRONT AND HONEST ABOUT OUR PRICES. UPON FURTHER INVESTIGATION THE TECH THAT WAS ON THE JOB HAD MISS PRICED IT FOR SOME REASON. THE MAXIMUM TOILET INSTALLATION IS $188.03 WITHOUT ANY DISCOUNTS AND THE OUTSIDE SPIGOT IS AT THE MAXIMUM $218.50 WITHOUT ANY DISCOUNTS. I AM SORRY FOR ANY PROBLEM THIS MAY HAVE BEEN FOR THE MEMBER.

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://mrplumberindy.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Heating and Air Conditioning,
Kitchen and Bath Remodeling,
Excavating,
Air Duct Cleaning

FAQ

Mr Plumber by Metzler & Hallam is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Mr Plumber by Metzler & Hallam accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Mr Plumber by Metzler & Hallam offers free project estimates.
Yes, Mr Plumber by Metzler & Hallam offers eco-friendly accreditations.
No, Mr Plumber by Metzler & Hallam does not offer a senior discount.
Yes, Mr Plumber by Metzler & Hallam offers emergency services.
Yes, Mr Plumber by Metzler & Hallam offers warranties.
Mr Plumber by Metzler & Hallam offers the following services: Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting
Window Air Conditioning Units

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://mrplumberindy.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day