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Mr Plumber by Metzler & Hallam

Plumbing, Water Heaters, Drain Cleaning,

About us

Mr. Plumber and Williams Comfort Air combine to create the most comprehensive, client-focused home service company in the Indianapolis area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.

Business highlights

79 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting

Services we don't offer

Window Air Conditioning Units

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.61,768 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
5%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1526-1550 of 1768 reviews

vic P.
01/2015
2.0
plumbing, sewer cleaning
  + 0 more
.
Description of Work: They had to make MAJOR alterations to their original plan after a mis-estimate of the type and amount of work needed. Then they worked into darkness to complete work to avoid equipment and men returning a second day. I caught them lining the new line only partially with stone, with excuses, then back filling incompletely in the dark, and not promptly re-addressing that in the spring when requested, as promised, requiring me to pay more to a landscaper to do that work, thus delaying and reducing that work. At my insistence, they scoped the sewer line after installation and said it had the proper fall but with the job changes and the inadequate bedding I withhold my approval of the quality of their work methods. I am not yet sure that their work was properly done as there have been some plumbing drainage back-ups of un-determined origin as yet.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$5,000

Response from Mr Plumber by Metzler & Hallam
Mr. Plumber is a company based on trust and customer service. Our Plumbing Project manager looked through your job folder from this repair. In this jurisdiction, we gravel to top of pipe only, per code. This project was inspected by the city and passed. In the years since this repair, a new issue may have arisen. Our Project Manager would be happy to go back out to your home at no charge to camera and evaluate the situation. Please contact Mr. Plumber if you would like us to return. Molly McGlinchey- Customer Loyalty

Richard S.
01/2015
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Remove and replace sewer connection from house to main. Also replaced all old cast iron joints and plug old line and re-route original exit through foundation.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$5,700

Response from Mr Plumber by Metzler & Hallam
We appreciate your feedback. We hope to have the opportunity to serve your plumbing needs in the future! Molly McGlinchey- Customer Loyalty

Joe B.
01/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$178

Donald S.
12/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Mr Plumber by Metzler & Hallam
We appreciate your feedback. We hope to have the opportunity to serve your plumbing needs in the future! Molly McGlinchey- Customer Loyalty

HDavid S.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced the old water softener with a new, high effeciency system, as well as removing/replacing two shower water "on-off" controls, and installation of two new shower heads. Two cut-outs had to be made in the walls next to the shower, since cutting the ceramic tiles inside the shower would have been the only other option. Steve and the crew did a great job, all done in one day, with excellent results. I had to patch the walls after all the plumbing work was finished, and that was explained to me in advance. Very nice work!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Mr Plumber by Metzler & Hallam
Thank you for choosing Mr. Plumber! We appreciate your positive feedback. We hope to have the opportunity to serve your plumbing needs in the future! Molly McGlinchey- Customer Loyalty

GEORGE S.
10/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Emergency service on a Sunday night to clear the basement sewer drain that was clogged. They promptly cleared the clog and sent a tech a few days later to do a more thorough inspection, and provided a years worth of drain cleaner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Mr Plumber by Metzler & Hallam
Thank you for choosing Mr. Plumber and thank you for taking the time to post this review. We hope to have the opportunity to serve your plumbing needs in the future! Molly McGlinchey- Customer Loyalt

Lauretta K.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Repaired a faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Mr Plumber by Metzler & Hallam
Thank you for choosing Mr. Plumber and thank you for taking the time to post this review. We hope to have the opportunity to serve your plumbing needs in the future! Molly McGlinchey- Customer Loyalty

Nancy C.
09/2014
5.0
plumbing, sewer cleaning
  + 0 more
.
Description of Work: Checked plumbing and sewer. Advised putting in "clean out".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Mr Plumber by Metzler & Hallam
Thank you for choosing Mr. Plumber and thank you for taking the time to post this review. We hope to have the opportunity to serve your plumbing needs in the future! Molly McGlinchey- Customer Loyalty

Edmund F.
07/2014
4.0
plumbing, wells
  + 0 more
unknown
Description of Work: After many calls and help from Angie's List the job to fix my sump pump discharge probl

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$2,160

Lynn B.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They fixed my shower head that I couldn't get removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Cylestia F.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mr Plumber by Metzler & Hallam
Thank you for choosing Mr. Plumber and thank you for taking the time to post this review. We hope to have the opportunity to serve your plumbing needs in the future! Molly McGlinchey- Customer Loyalty

Mark G.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Britton G.
12/2013
4.0
plumbing
  + -1 more
unknown
Description of Work: They came out to change a filter on a Flowmaster Reverse Osmosis System for me.
Rating CategoryRating out of 5

Response from Mr Plumber by Metzler & Hallam
Thank you for posting a review and trusting Mr. Plumber with your plumbing needs. We look forward to serving your needs in the future. Tina Festa - Customer Assurance

Scott R.
12/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Very helpfull
Description of Work: Fix plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this review. We know your most important choice is WHO services your plumbing needs and we appreciate your trust in Mr. Plumber. Tina Festa - Customer Assurance

KAREN & LARRY F.
10/2013
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
.
Description of Work: They did the group-on task: whole house plumbing inspection and drained the hot water heater.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this review. We look forward to serving your plumbing needs in the future. Tina Festa - Customer Assurance

Lisa W.
09/2013
5.0
plumbing
  + -1 more
It was great.
Description of Work: Overall inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mr Plumber by Metzler & Hallam
Thank you for posting this review. We know your most important choice is WHO inspects your plumbing and we appreciate your trust in Mr. Plumber. Tina Festa - Customer Assurance

William J.
08/2013
5.0
plumbing, wells
  + 0 more
Well. No problems
Description of Work: Replaced sump pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this review. We know your most important choice is WHO installs your new sump pump and we appreciate your trust in Mr. Plumber. Please let us know if you have any plumbing, cooling or heating needs. Tina Festa - Customer Assurance

William L.
06/2013
5.0
plumbing
  + -1 more
Fantastic service.
Description of Work: I had done some of my own fixes before selling a home. I wanted to make sure it was correct before the sale so I contacted Mr. Plummer. The arrived on time and checked the home for issues. After the service was complete they had given me an Angies List discount. Thank You!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this report. We know your most important choice is WHO services your plumbing needs and we appreciate your trust in us. Please let us know if you have any other plumbing, cooling or heating needs. Tina Festa - Customer Assurance

Fred L.
06/2013
5.0
plumbing
  + -1 more
We had no problems with it.
Description of Work: We had a shower faucet put in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William G.
06/2013
5.0
water heater repair
  + -1 more
They did a very good job.
Description of Work: They put in a hot water heater for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this report. We know your most important choice is WHO installs your new water heater and we appreciate your trust in Mr. Plumber. Tina Festa - Customer Assurance

Tom & Peggy H.
06/2013
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,629

Response from Mr Plumber by Metzler & Hallam
Thank you for purchasing one of our Big Deals. We look forward to serving you in the future. Please let us know if you have any plumbing, cooling or heating needs. Tina Festa - Customer Assurance

Kelly S.
04/2013
5.0
plumbing, water heater repair
  + 0 more
See above.
Description of Work: My water heater stopped working. Bought the 1 yr plan w/Mr Plumber and someone came out on Friday eve and replaced the lower heating element; which got me hot water through Saturday eve. Had to call again on Sunday morning and they sent Larry out Sunday afternoon; he replaced the upper element and the thermostat and everything is working great now!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$331

Response from Mr Plumber by Metzler & Hallam
Thank you for taking the time to post this report. We are happy we could serve your plumbing needs on the weekend. Please let us know if you have any other plumbing, or heating and cooling needs. Tina Festa - Customer Assurance

CHRISTI S.
03/2013
1.0
plumbing
  + -1 more
See above.
Description of Work: This is the only plumbing service I have used. I used them when I had major damaged to my house 8 weeks ago. One of their plumbers came out twice. The first time, was an emergency call, when water was pouring out of my light fixture from upstairs to the kitchen. The second time was a camera inspection. I had so much water damage it has been 9 weeks today and I still am having repairs. last night my kitchen sink was having issues, and noises. Then the sink would not shut off. Another one of their plumbers came out after hours a few weeks ago because I had leakage under my sink. At that time, my osmosis system was disconnected. When I called last night, definitely needing an emergency call since I have been having water issues, the after hours person put me on hold for quite a long time. Then she comes back and says in my "file" it says if I call, I am supposed to call back during business hours!!! There is no doubt she was talking to someone on call. Craziest thing I have ever heard. I have had to involve this office in some of my insurance issues. However, they always need to know there are two sides of every stories with their employees. It is absolutely ridiculous they would have any note like that under anybodies file. Horrible customer service.

Rating CategoryRating out of 5
professionalism
1.0


Response from Mr Plumber by Metzler & Hallam
Mr. Plumber is a company based on customer service and trust. Trust, we do what it takes to earn it. We understand how frustrating it is to have plumbing issues and we have been there to resolve the issues at hand. We pride ourselves on exceptional customer service. We apologize for any misunderstanding. Tina Festa - Customer Assurance

JOHN & BERYL C.
03/2013
4.0
heating & air conditioning/hvac
  + -1 more
average
Description of Work: big deal plumbing inspection abd water heater flush

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$50

Gary A.
03/2013
3.0
heating & air conditioning/hvac
  + -1 more
See above
Description of Work: I do not recall this transaction and cannot offer a review.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://mrplumberindy.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Heating and Air Conditioning,
Kitchen and Bath Remodeling,
Excavating,
Air Duct Cleaning

FAQ

Mr Plumber by Metzler & Hallam is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Mr Plumber by Metzler & Hallam accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Mr Plumber by Metzler & Hallam offers free project estimates.
Yes, Mr Plumber by Metzler & Hallam offers eco-friendly accreditations.
No, Mr Plumber by Metzler & Hallam does not offer a senior discount.
Yes, Mr Plumber by Metzler & Hallam offers emergency services.
Yes, Mr Plumber by Metzler & Hallam offers warranties.
Mr Plumber by Metzler & Hallam offers the following services: Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting
Window Air Conditioning Units

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://mrplumberindy.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day