Hope Plumbing, Heating, and Cooling

Plumbing, Drain Cleaning, Water Heaters,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We specialize in working on older homes and those problems that require unique solutions. We offer full service residential plumbing services to customers looking for "long-term" and "efficient" solutions. We work on the following plumbing items - toilets, sinks, water heaters, tankless water heaters, sump pumps, water softeners, faucets, garbage disposals, drains, gas lines, clogged drains, water lines, main lines, and all other non-listed residential plumbing needs.

Business highlights

18 years of trusted experience
LGBTQ+ Friendly

Services we offer

We work on toilets, sinks, water heaters, tankless water heaters, sump pumps, water softeners, faucets, garbage disposals, drains, gas lines, clogged drains, water lines, main lines, and all other non-listed residential plumbing needs.

Services we don't offer

Ask for details

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.61,210 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
6%
3
5%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 851-875 of 1210 reviews

Joseph B.
03/2011
5.0
plumbing
  + -1 more
Garbage disposal was dead. I contacted home warranty company on 10/25/2010 who assigned Hope Plumbing to do the repair. They called to set up a date and time. They ended up changing the time a couple of times, but gave me warning that they were running late due to other jobs. They then briefly checked the old disposal and installed a new one in about 45 minutes.
Description of Work: Replaced garbage disposal.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Rosie T.
03/2011
5.0
plumbing
  + -1 more
Noticed water heater had stopped working around 5am, waited until around 7:30 am, Hope was the only place that answered the phone this early. They provided an estimate within an hour (which was better than the sears online quoted price btw). They were able to do complete the job same day. Very nice guys, and would use again.
Description of Work: Hope installed new water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

WENDY M.
03/2011
4.0
plumbing, water heater repair, water softeners
  + 1 more
I spent around $3500 on that work. I liked the price. The guy was pretty responsive and they showed up and did a good job. I had a small problem and when I called them they were out the next day. They thought what the problem was and fixed it. The tankless water heater is gas and creates condensation and the pipe they had was not draining properly. It did not work after that and he had told me that he would call back in a couple of weeks and check if it was working properly. He did not call then and 2 weeks ago, he called and I told him that it was not working and I have not heard from him since. I have been draining the water into a bucket right now. So he has my money now and he has not followed up on the work. The price was ok, the job was fine but his follow up was not that good. I will get a quote from him again because his price was good but if his price is close to someone else, I will go with someone else.
Description of Work: I used Hope Plumbing in January this year to install a tankless gas water heater, a water softener and ran a gas line to the new gas stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Ryan S.
02/2011
4.0
plumbing
  + -1 more
My experience was good and they are nice guys but I felt the prices were a little steep. The service was good. The guys were professional and courteous. I don't know if I would use them again.
Description of Work: I used Hope Plumbing today to replace a faucet leak in the bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Julie M.
02/2011
5.0
plumbing
  + -1 more
I would absolutely recommend Hope plumbing, and I would use them in the future.
Description of Work: They looked at our plumbing connection to diagnose our low hot water pressure in our shower. While they were not able to fix the problem, they cleaned out what they could, advised that we had old, small pipes,and provided an estimate to replace our plumbing. When I mentioned that we were thinking about re-modeling, they told me that I should absolutely wait until that time because it would make the replacement much easier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

LIZ S.
02/2011
5.0
water heater repair
  + -1 more
The service response was prompt and efficient in providing a quote. The installers were very professional. They quickly assessed what water heater we needed, secured the new heater and installed it all within a matter of a few hours.
Description of Work: Hope provided and installed a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

SCOTT S.
02/2011
5.0
plumbing
  + -1 more
My husband tried to change out our sink sprayer and things didn't fit the way it should. The plumber came out and it was a team effort to fix the problem. The plumber was very persistant, and got the job done!
Description of Work: They fixed our sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GARY M.
02/2011
2.0
plumbing
  + -1 more
Hope Plumbing might of had good intentions in trying to fix my problem. However, after being told that the furnance installer would fix problem with their equipment under a service contract,I think Hope should have left it to the original service installer and saved me the time, money and trouble of correcting their non repair.
Description of Work: We had standing water in our basement and I thought it was coming from our water heater so I thought I needed to call a plumber. I was very concerned because I saw that water was entering or inside the base of our two year old furnance. I did not have any plumber favorites so I picked Hope plumbing by chance. After calling and arraigning for Hope to come out I had gone back down into the basement and then discovered that the water was in fact coming from the furnance. It seems the drain on the condenser was plugged and water had back-up and was overflowing out of the condenser pan. When Hope arrived they agreed that this was the issue. I told them that the furnance people would probably cover this under my service contract. Hope suggested that since they were here they could quickly remedy the problem. I agreed that the sooner the drain was clean the better as not to damage the furnance. Hope immediately focused on the drain tube that was outside the furnance and running along the floor to the floor drain. Long story short, the drain tube stepped down in size just before the outlet and Hope was sure this was the cause of the problem. Indeed when they took it apart there was some debris there. Hope said there you go the furnance will drain now and charge me about $110.00 for the service call. After they left I went down to the basement and determined the drain was still not working and called the furnance people ( Broadripple Heating and Coooling) they opened up the furnance at the condeser and fixed the problem at no charge. I then called Hope and told them that there repair was short sighted and did not fix the problem. I suggest that they refund a part of their fee. They were good enough to send me a check for $40.00

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$110

Response from Hope Plumbing, Heating, and Cooling
Being that this job was performed 6 months ago, I find the negaitive review both unprofessional and rude. With that said, I have no idea if the information that you have provided is accurate. If my memory serves me well, after you discovered that the furnace was the source of the leak, you neglected to call us and tell us that you had resolved the issue. Rather, you let us come out. When we arrived, you explained that someone else was coming and that you no longer needed our services. Since you had called us and had us come to your home and were then responsible for our service fee no matter what happened, we attempted to quickly remedy your issue. As you stated in your review, we pulled debris out of the line and thought we had remedied the problem. The first time I heard that the HVAC service man pulled more debris out of the line was when you called me several days later and askerd for a refund. Because, we had not completely solved the problem and because you were both a new customer an an Angie's List member, we opted to work something out with you. At no point during any of our discussions or conversations did you express that you were frustrated with our services or the monies charged. Typically, I would expect people to report problems to us so that we may attempt to remedy them. Next time you have a concern with someone's work, I suggest you make them aware of it right away rather than unfairly post a review on a social networking site nearly half a year later. When we left your home, you thanked us for our work. When you called a few days later to ask for a refund, I asked if there was anything else we would do for you and you said "no." Until this review was posted 6 months later, I thought the situation was resolved. Good luck and feel free to call me on my cell phone if you have any further issues from the job 6 months ago that you would like to discuss. 513-9306 ~pax vobis --Jack Hope

Zachary C.
01/2011
5.0
drain cleaning
  + -1 more
After running the dishwasher one evening, we noticed that the drain in the basement had backed up with water and partial sewage. It appeared that we had complete blockage of our sewer line somewhere. As usual with our house work, we checked out Angie's List to find the best company for the job. Hope Plumbing had received great reviews and was only a mile or so from our house, so we called them at around 11 pm. They actually answered the phone at this hour and said they could probably come out before Noon the next day. Their responsiveness on the phone was impressive as they had to endure about 3 more calls from us concerning the cleaning, their availability and the number to call when the service was to be performed. On a couple calls, we were handled by the owner himself. The next day, they came out at around 11:30 and had the job done within an hour. Jack, the owner, and his assistant were very professional and got right to work taking care of the job. Fortunately, all we had was some root blockage and it was a quick job. They also recommended future treatments to prevent such an issue. No trying to sell us on regular cleanings from them. They had a standard cleaning rate of $198 and we were happy to pay it for prompt service. When we need plumbing services in the future, Hope will definitely be #1 on our list.
Description of Work: We had our main sewer line back up into our basement. They came out and did a standard line cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

MARY A.
01/2011
5.0
plumbing, drain cleaning
  + 0 more
Very professional, and appreciate their honesty.
Description of Work: I asked for an estimate to clean out 2 bathroom drains. They came out and tested the main bathtub drain, and said it was running fine, suggesting instead a different drain stopper. They then checked the guest shower, and told me that although it could be snaked for maintenence, it also was draining well. They didn't charge me for the call, and I will use them in the spring for the snaking the pipe in the guest bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruth Anne A.
01/2011
5.0
plumbing
  + -1 more
He called first, and arrived on time. He did a fine job. He was unable to get the parts for our older sink.
Description of Work: He looked at the sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff B.
01/2011
5.0
plumbing
  + -1 more
Brad was our technician, did great job! Only took couple of days for them to come out after calling. Very prompt, professional, gave good advice, explained what he was doing. Highly recommend!
Description of Work: Brad was our technician, did great job. Replaced the washer on hot water shower stem that had disintegrated. Checked a kitchen sink faucet that was leaking, couldn't get the module apart but gave us advice on how to replace. When we turned the water main back on the water filter to the fridge decided to leak & started to flood the kitchen but he quickly turned the water off, cut out the filter and reconnected the line. Thanks for your help Brad!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

Linda S.
12/2010
5.0
plumbing, water heater repair
  + 0 more
our water heater went out and I used Angie's List to find a company to purchase and install. Hope Plumbing had very good comments and rating. Over the phone they suggested the water heater to purchase, told us how to get a rebate, provided an estimate. Their estimate was lower than another place we called. We contracted them to bring the wather heater, install it and haul the old one away. they were on time and professional as well as polite and friendly. I was happy with the service, and the new water heater performs very well.
Description of Work: Purchased a new water heater and provided the installation services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Julie J.
12/2010
5.0
plumbing
  + -1 more
Excellent-professional was here 30 minutes after I called. He educated me on why the problem occurred, what needed to be done to fix it, and gave an accurate estimate prior to work performed. Took the time to check his work after, noticed a loose nut and minor leak, and fixed it. Then rechecked work again. Recommended by family member. Will certainly recommend to others.
Description of Work: Professional fixed a leaking kitchen drain from a clogged disposal and eroded pipes, repaired pipes with PVC to prevent future errosion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Ryan D.
12/2010
5.0
plumbing
  + -1 more
Overall it was fine. Quote was higher than competition, so we have elected to work with someone else.
Description of Work: Called to receive quote to repair toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BARBARA AND ROBERT H.
11/2010
5.0
plumbing, drain cleaning
  + 0 more
Great experience, couldn't have gone better. We asked for and received same day service. The work was completed by competent, cheerful professionals. The clean up was spotless.The results were perfect. The price was more than reasonable.
Description of Work: Clogged bathroom sink and slow draining second bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

MICHAEL O.
11/2010
5.0
plumbing
  + -1 more
They can aout the next day after I called to do the work. Came back the next day to finish because I did not have the correct faucet. Did a very good job.
Description of Work: Installed a new sink in 1/2 bath and other minor items.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Marsha B.
11/2010
5.0
plumbing, drain cleaning
  + 0 more
I called and got an appointment around my schedule rather quickly. They showed up well within the window they quoted and got right to work. I originally wanted to see if the drain needed to be cleaned because we had had problems in the past with roots and I was having some issues with my toilet not flushing. Jack looked at the drain and told me it appeared to be working just fine and the water was running. After discussed the issues I was having and looking at everything, he suspected the toilet to be more of the issue, so he gave me options, I could have the toilet rebuilt to have the water provide more flow and he could also do a preventative snake cleaning with root preventative. The options were all given without any sales or pressure points. I chose to have both done to keep things moving. In addition, I was having water pressure issues in the kitchen and it turned out to be the faucet. Again, they gave me options to rebuilt the faucet or buy a new one and they could install it. I chose the later and the guys went to Lowe's and picked up the faucet for me!
Description of Work: They performed drain inspection, maintenance, root preventative, toilet rebuild and replaced kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$590

MIKE & KATIE B.
11/2010
3.0
plumbing
  + -1 more
The 2 men were very friendly and easy to work with. After the initial walk through they went and retrieved the necessary gaskets and parts. Most everything was fixed the first time. They had to come back to work on a faucet that was to have been rebuilt, but seemed to have been overlooked except on the invoice. When they came back the faucet handle was tightened but I suspect they did not rebuild it as it can still leak. Overall they were fine, especially working on two original 1937 sinks to get the dripping stopped without replacing the sinks as suggested by others. The cleanliness left a little to be desired. We have gotten used to plumbers using foot protection and cleaning up better after themselves.
Description of Work: repair 4 faucet drippings and adjust 2 toilet leaks

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$450

KEN G.
11/2010
5.0
plumbing
  + -1 more
on time, on budget, very polite and diligent crew
Description of Work: new water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

GREG W.
11/2010
5.0
plumbing
  + -1 more
I was extremely pleased with the work Hope Plumbing did. I know very little about plumbing and when I called, Jack explained the procedure and gave me an estimate over the phone. (I didn't realize they had to do the work from the inside of the house in the basement.) Two plumbers arrived right on time as scheduled. Since our basement is finished they had to cut a small hole in the drywall to get to one of the faucets. They were done in an hour, and I was pleasantly surprised that it took so little time. The guys were professional and helpful. I'm glad I found Hope Plumbing!
Description of Work: They replaced two outdoor hose faucets, checked for leaks, and hauled away the old plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

GLENNA D.
11/2010
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
I had troubles with other companies getting this service done and Hope Plumbing was the only one to respond and show up on time. They were superb. They came in on time, did the work and their prices were very reasonable (at least half of what the other companies had quoted). The work was done very professionally and quickly.
Description of Work: They repaired two faucets and a dripping problem in the shower. They also drained my water heater and did some check on other drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David Y.
10/2010
5.0
plumbing
  + -1 more
Jack Hope came within 24 hours and was exactly on time. He replaced the part in 10 minutes using my flashlight and his bare hands. He charged me his minimum fee of $89 which seemed slightly high to me. He was very personable and seemed knowledgable about his trade. The task was to simple for me to judge his ability to do a larger job, but I certainly will consider him when one comes up.
Description of Work: Replace broken compression fitting on kitchen sink water supply line. Homeowner supplied part.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Walter S.
10/2010
5.0
plumbing, water heater repair
  + 0 more
They were very friendly over the phone when I called. In line with other estimates I had received. Very prompt in their work, technicians were friendly and helpful, answered all my questions. Good experience, overall.
Description of Work: Installed a new hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$928

Marie L.
09/2010
5.0
plumbing, wells
  + 0 more
The owner of this company took a great deal of time with me on the telephone to thoroughly answer all my questions regarding what he suggested we do, why, and questions I had regarding their firm and employees as a whole. They arrived as promised, took the amount of time that was promised, and did an install job that went beyond what I expected. Their employees were kind, respectful of my home, and did not leave until I understood how all my new equipment worked. This is the company I will use for all my future work.
Description of Work: Replaced existing sump pump with new one. Added a hydrolyic backup sump pump. Replaced garbage disposal, changed water shut off values to face front under that kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Contact information

1919 E 52ND ST, Indianapolis, IN 46205

https://www.hopeplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
CO52000020
Trade License Locale
Indiana
Trade License Authority
Indiana
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Water Filtration and Softening,
Wells and Pumps,
Sewer Cleaning,
Drain Pipe Installation,
Natural Gas Lines

FAQ

Hope Plumbing, Heating, and Cooling is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Hope Plumbing, Heating, and Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Hope Plumbing, Heating, and Cooling does not offer free project estimates.
Yes, Hope Plumbing, Heating, and Cooling offers eco-friendly accreditations.
No, Hope Plumbing, Heating, and Cooling does not offer a senior discount.
No, Hope Plumbing, Heating, and Cooling does not offer emergency services.
Yes, Hope Plumbing, Heating, and Cooling offers warranties.
Hope Plumbing, Heating, and Cooling offers the following services: We work on toilets, sinks, water heaters, tankless water heaters, sump pumps, water softeners, faucets, garbage disposals, drains, gas lines, clogged drains, water lines, main lines, and all other non-listed residential plumbing needs.
Ask for details

Contact information

1919 E 52ND ST, Indianapolis, IN 46205

https://www.hopeplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day