Hope Plumbing, Heating, and Cooling

Worker arrived on time and did a good job. Only issue is that non-stainless screws were used to fix the spigot to the house -- they are now rusted and will need to be replaced.

Scheduled easily and all questions were answered. Great service and would use again.

Good so far. The leak has been found and I will be scheduling with Hope plumbing tocome back out and repair the leak now that the location is known. until lek is found and repaired.

They were very prompt and accomodating. Great job, and the service man (Jonathan?) was very pleasant.

They were great. They figured it out pretty quickly and took care of it in maybe ten minutes. They were really friendly and personable. They came in and were really laid back. They asked what my issue was and said they had a special trick to fix that. They went out really quickly, got a little tool, came in and fixed it.

They're a local plumbing company and they're on Angie's List. We last used them at the end of last year. They were very quick to respond, very polite, well-spoken, nice people. They're really good people to work with. They are always willing to work with us to either do a payment plan or make it a little more manageable specially with the bigger repairs inside the house. They were absolutely phenomenal. They were very quick, fast, it went well and just last summer our basement flooded and I called their emergency line to have them take care of it and they were over within 10 minutes, they were great.

My initial contact was based upon buying an Angie's list deal. I was treated very well. The installation was done on time.

It was a great experience. See above for story.

They came out and did a nice job. We called after hours and they sent someone out very quickly. He cleaned up afterwards, stopped the leak, and didn't leave a mess!

They arrived on time and performed the job we wanted them to do with professionalism.

As soon as I heard about the water in the basement, I called Hope plumbing and they were at our house within about 10 minutes of my arrival home. Jonathan checked things out and found a short in another appliance on the same circuit and unplugged the bad appliance. Got the pump running and checked it's efficiency. And it pushed all the water out of the basement and just left what had already soaked into the rugs/baseboard. Thank you Hope plumbing

Excellent service! Showed up on time, finished the job quick, clean. Great price. Highly reccomend!

The system worked great and I was happy with it. My wife did not like the system so we had them take it out. However, the work they did was absolutely fine.

They were on time, clean and professional. They gave us same day service. The folks in the office were very helpful and friendly. We will use them again in the future.

They did a very nice job and we haven't had any problems with it since they came out

Roger was the plumber who quoted the estimate and also came back to perform all the work once an agreement was met and work date scheuled. He explained in detail what it would take time wise and the cost to finish the remodel. He arrived exactly on time with all materials needed to complete the job. This is a 59 year old house with galvanized pipes which often times can cause some real headaches when it comes to installing new fixtures. Roger knew exactly what to do to complete each task and worked in a very timely manner. As his work progressed I could tell he was a very experience plumber and knew exactly what he was doing. The new tub/shower faucets and drain required a sensitive touch since they are surrounded by old glass tile which is easy to break. The pedistal sink and drain are also surrounded by glass tile and it was no problem for Roger to work around. The toilet was installed very quickly and all work areas were cleaned up before he left. I would not hesitate to hire Hope plumbing again and will do so again in the future.

I believed the quote I received was for a 50 gal. gas water heater. The unit installed is a 40 gal. The 40 gal. tank is adequate for one person but because of comparing picing, I don"t know if this ended up a competitive price or not. The company was short handed on the day of installation so a guy was called in to help. The installation was later in the day than promised but the company called and let me know. Because the installer was working alone, he had trouble removing the old tank from the basement. I did not realize until after he left that he had chipped the paint on the floor and gouged several of the wood steps coming up from the basement. The installer was very courteous but he should have waited until he had help another day to remove the old tank. .

Things went very well overall. I think the section above pretty much tells the story from start to finish.

They were very friendly, professional, and were on time. They seemed to know old houses, which is what we live in, and they fixed the problem easily. They were familiar with the area too.

Good experience all around -- recommended.

After my water heater broke, I called Hope Plumbing to come replace it. I was happy to hear that my make and model were still under warranty. The crew at Hope Plumbing came out the same day and had it running within the hour! I was so relieved to have a hot shower that night!

The plumber Jonathan called to let me know that he was on his way. He was professional and friendly. He explained in detail how he was going to repair the toilet and offered helpful hints if I had any other problems.

He was able to clean it out and also recommended replacing a "T" connection further up the line. The original connection was made out of rusting metal and the new one was a PVC-like material. I am hopeful that hereafter I will not have to call them for this service for a longer time frame. The plumbers from Hope are always courteous and professional. The office is located nearby, so they can run back there if they need different equipment than they anticipated. They always explain what they need to do and why in a way I can understand. Their prices are very good. I recommend Hope Plumbing highly.

We were looking to have two outdoor faucets worked on. When I told them what I needed done, and they told me the additional charges, I opted to not use their service.

It went as expected and was great.