Hope Plumbing, Heating, and Cooling

Plumbing, Drain Cleaning, Water Heaters,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We specialize in working on older homes and those problems that require unique solutions. We offer full service residential plumbing services to customers looking for "long-term" and "efficient" solutions. We work on the following plumbing items - toilets, sinks, water heaters, tankless water heaters, sump pumps, water softeners, faucets, garbage disposals, drains, gas lines, clogged drains, water lines, main lines, and all other non-listed residential plumbing needs.

Business highlights

18 years of trusted experience
LGBTQ+ Friendly

Services we offer

We work on toilets, sinks, water heaters, tankless water heaters, sump pumps, water softeners, faucets, garbage disposals, drains, gas lines, clogged drains, water lines, main lines, and all other non-listed residential plumbing needs.

Services we don't offer

Ask for details

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.61,210 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
6%
3
5%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 426-450 of 1210 reviews

Jonathan M.
06/2014
5.0
plumbing, wells, drain cleaning
  + 1 more
Great service. The guys worked extremely hard and knocked the project out in half of the estimated time. Hope knew exactly how to fix my list of issues, and the guys were great to work with. I have definitely found my new go-to plumbers
Description of Work: New sump pump line and replaced nearly all of my basement piping for a clogged sink and clothes washer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Julie B.
06/2014
3.0
plumbing
  + -1 more
He arrived on time. There was a little difficulty in removing the old faucet. He installed the new one correctly. My main complaint was the high priced they charged. I will not use Hope Plumbing again. Feel that fees are to high
Description of Work: Removed an old BR faucet and replaced it with one purchased at Lowe's.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$350

Bob B.
06/2014
4.0
plumbing
  + -1 more
Overall, the job was okay. Everything is working. I was satisfied with the work. I thought that it might have been a little high, but I have no way to judge that.
Description of Work: Hope Plumbing did minor repairs on two commodes. I have only used them once.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Blaine T.
06/2014
5.0
plumbing, water heater repair
  + 0 more
Well. No complaints. Very reponsive
Description of Work: Installed on demand water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Kassi G.
06/2014
5.0
drain pipe
  + -1 more
We absolutely love them. I called them today to get a recommendation on an A/C person and they were really helpful too. They were really friendly. They were really prompt in getting it done and getting out to see me. They worked really hard. They were here for 12 hours and they got it done.
Description of Work: We use Hope Plumbing for plumbing. I had to have a pipe replaced in my front yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Jake W.
06/2014
4.0
plumbing
  + -1 more
Their estimate was fair (inline with others), but mostly we decided to go with Hope because of the confidence they showed understanding the issues. We have a 100 year old home, so it hard telling exactly what is going on with the pluming system when all the drains are buried in the basement floor. Other companies just wanted to put a camera down the lines and charge me for it, but Hope was able to figure it out based on a few clues and years of experience I suppose. I would use the again in the future.
Description of Work: Hope Plumbing installed a back flow preventer valve on our main sewer line.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,500

Linda S.
06/2014
5.0
plumbing, water heater repair
  + 0 more
Hope Plumbing was very responsive when we called and said our water heater had stopped working. They came the same day and we called. After inspecting our problem, they recommended a new water heater. They gave us an estimate for two options, one of which allowed us to have a tax credit. They were able to install the new water heater the next day. Very responsive.
Description of Work: replaced water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dianne M.
06/2014
3.0
plumbing
  + -1 more
We had leaky faucet that needed replacing. Had purchased another faucet to install. Thought this would be a good deal. The required email communication was rather frustrating and slow. Good thing this wasn't an emergency! In addition, Hope informed us the $49 was for diagnostic service only. Consequently, we found another plumbing service to do the work at a much lower rate than they were going to charge.
Description of Work: .
Rating CategoryRating out of 5
$49

Response from Hope Plumbing, Heating, and Cooling
(removed member name), The $49 deal that you purchased was clearly titled "$49 for a Plumbing Estimate or Diagnostic service call." It was also explained in the detail of the coupon. I highly recommend you thoroughly read what you are purchasing before you buy or give the company a call if you have any questions as this could have all easily been avoided by doing one of these things. We replied to your purchase the next day via email communication because there was no phone number provided, no preferred date/time of service as well as no description of what you were needing. Also, in the case of a plumbing emergency it is highly recommended to call a plumber directly versus sending a message with no detail through a 3rd party company. Aside from having a thorough description of our coupon, replying in a timely manor to your request, letting you know that what you purchased was not necessary (even though it was as clear as it could be) versus wasting your time and money and being available the day you requested, I sincerely do not know what more we could have done for you. Nor can I understand how that deserves a "C" on our part. Your review is an unfair and inaccurate portrayal of our company and even more so for Angie's List customers looking for a quality, fair plumber. We expect more from Angie's List customers. Sincerely, Christina Hope Plumbing 317.488.1532 “Hope Plumbing 6/6/2014 Hi (removed member name), Thank you for your purchase. Can you tell me what you're needing estimated/diagnosed? Is there a day that works best for us to meet you? Thank you, Christina (removed member name) 6/6/2014 Our kitchen faucet is leaking and needs replacing. We have another faucet ready to install. Next Tuesday or Wednesday afternoon would work for me. Hope Plumbing 6/9/2014 We can do Wednesday between 2-5pm. How does that work for you? What number should we call on our way. Our price for a standard faucet install is $179. If your intention is just for the faucet to be install, this $49 estimate/diagnostic fee coupon is not necessary. This would only be used if you are just wanting us to come give you a price on a project/repair. Perhaps this could be refunded or you could save it for another time, it is good for a year. Let me know how Wednesday works for you and what number we should call. Thank you, Christina (removed member name) 6/10/2014 Since the $49 does not apply, we have found another provider to install the faucet. Angie's List is refunding our fee. Thanks.”

JERRY K.
06/2014
5.0
plumbing
  + -1 more
Went well, drained unit and replaced heating element covered under warranty
Description of Work: Replaced element

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michele L.
06/2014
5.0
plumbing
  + -1 more
Roger, ("just ask for the old guy")! Was right on time and did the work requested in a timely manner, with a great attitude. He had some helpful suggestions, too!
Description of Work: Reset an outside water spigot on the house and fixed two toilets that were drainiywater from the tanks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Deb A.
06/2014
5.0
plumbing, water heater repair
  + 0 more
Great! I feel better with a gas unit to have the right parts and correct installation. The original gas line was too small...
Description of Work: My tankless water heater was not firing all the time. I called the manufacture and they suggested I put a larger gas line to the unit and have it cleaned. I have had the unit for 5 years and did not know it needed to be serviced regularly. I read the excellent reviews and called Hope. They scheduled Charlie W to come out right away. He arrived on time and called ahead. He listened to what the manufacturer recommended, told me what he could do and got it done! He will be back to flush the unit out when he gets the right parts. The original installer did not install the flush kit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ELEE W.
05/2014
5.0
plumbing
  + -1 more
We've had sporadic drips from our old tub for years, and finally resorted to calling in the pros. Hope Plumbing did the work while we were away for a week and did a great job! Timely and clean - and best of all, not a drip since! Will definitely call them again, and would absolutely recommend Hope for those of us in aging homes.
Description of Work: Replaced a chronically leaking tub drain and trap.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

karen M.
05/2014
5.0
plumbing
  + -1 more
I called the emergency number early in the morning as we had huge water spots appearing in the ceiling. Hope was at our house by ten and took off a section of the ceiling and then went to upstairs bathroom to try and identify the source of water. After going over all plumbing in the bathroom he pulled out a long segment of piping and replaced it. This is such a good service and I urge everyone to try them. They are honest and good and very clean when repairing. Our holiday will be a lot better because of Hope! Karen McCallum
Description of Work: Replaced plumbing pipes in upstairs bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judy D.
05/2014
5.0
plumbing, water heater repair
  + 0 more
We were very happy with the work done by Charlie and the staff of Hope Plumbing. Our old tankless water heater was dying, leaving us with cold showers. I called on Monday, they came out Tuesday to give us a quote and Wednesday morning they installed the new unit. It is so nice to deal with folks you can trust. Charlie gave us a unit that is appropriate for our house and really knows his way around the tankless units. We will use this company for all our plumbing needs.
Description of Work: Replaced a tankless water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Lizabeth W.
05/2014
5.0
wells, drain cleaning
  + 0 more
They deal with older homes and they specialize in dealing with older plumbings. They did a really good job on that and as well with the well service.
Description of Work: Hope Plumbing replaced a well holding tank and snaked a drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

ka S.
05/2014
2.0
plumbing
  + -1 more
Provider arrived timely and did project review with me. But charged me $69.00 for the estimate, which was not posted anywhere that i could see online or elsewhere. I have asked twice via phone and email for the work estimate, but never a response or estimate. $69.00 surprise charge, wasted.
Description of Work: Provider charged $69.00 for the estimate alone and never got me an estimate, despite my phone and email attempts for a job estimate.

Rating CategoryRating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$69

Marsha T.
05/2014
5.0
plumbing
  + -1 more
Things went quite smoothly. All was done in order and cleanly & efficiently. I have not had any problems following this service.
Description of Work: Hope did the sewer cleanout at both 4917-4919 Graceland and 3235 Lindel Lane on the same day. They were kind enough to do go directly from one location to the other.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

DAVE & MARY K.
05/2014
5.0
handyman service, plumbing
  + 0 more
Hope Plumbing has good communication. The two workman were both very good. We were happy with what they did and we would definitely call them again. They are competent and know what they are doing. They were very clean also. Everything has been working since the service.
Description of Work: Plumbing services

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Stephen D.
05/2014
5.0
plumbing, wells
  + 0 more
Our sump pump went out Sunday night; called Hope on Monday and talked to Christina and was advised that the earliest they could get somebody out there without paying the emergency call fee would be Wednesday PM. Jonathan showed up as scheduled, got the job done quickly and cleaned up what little mess there was. Very friendly, efficient, and professional, as was Christina on the original phone call.
Description of Work: Replaced sump pump

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$498

Carolyn A.
05/2014
5.0
plumbing
  + -1 more
The guy who came out was great. What stood out to me about him was his knowledge and expertise. I will use him again and recommend him to others.
Description of Work: I used Hope Plumbing probably in the fall for repairing my toilet and replacing its flapper.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Thomas and Roberta M.
04/2014
5.0
plumbing
  + -1 more
Vendor was prompt. Was very professional about discussing options. Did the repairs correctly and stayed with it till everything was working correctly. Thanks Charlie!
Description of Work: Charlie of Hope Plumbing made repairs on our tub filler, shower, and tub drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Robert H.
04/2014
5.0
plumbing
  + -1 more
I had an outside faucet that would not work this spring. They arrived the same day I called and found a frozen pipe had burst on the faucet. It was replaced and now all is well. The repairman was the same who installed the pipes back in 2012. The busted pipe was due to the extreme cold and had nothing to do with the original installation.
Description of Work: Provider replaced my water pipes in fall 2012.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$268

Michael M.
04/2014
5.0
plumbing, drain cleaning
  + 0 more
I noticed back flow in the other drain while running the garbage disposal. Tim came out from Hope Plumbing and verified that the disposal was working properly. He tried a chemical pour into the non-disposal drain while running very hot water. This was repeated. He then used a snake to clean the drain which did the trick. No more back flow and clear sounding disposal. Very happy with the result.
Description of Work: Determined garbage disposal was in working order, so he snaked the drain to clean it out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Misty B.
04/2014
5.0
plumbing
  + -1 more
Hope plumbing did a great job overall. It turned into a tricky job as my home is extremely old and had several sewer lines exiting the house. Additionally, our main line was deeper than typical, which made it more work than they originally anticipated. Although the job took a little longer than they originally thought, they were still able to resolve the situation with a minimal amount of work and under the original cost estimate. I would recommend Hope Plumbing to others.
Description of Work: Diagnosed a plumbing backup in our house, which turned out to be an issue with our clay tile line to the city sewer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

J R & LINDA W.
04/2014
5.0
plumbing
  + -1 more
Johathon and Charlie worked efficiently and conscientiously to complete the tasks. They tested thoroughly to determine that we did not need a service I thought we might need; their honesty was refreshing.
Description of Work: Installed 4 lavatory stops, 2 toilet stops, new P-trap with pop up assembly and installed an M53 Zoeller sump pump in crawl area

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Contact information

1919 E 52ND ST, Indianapolis, IN 46205

https://www.hopeplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
CO52000020
Trade License Locale
Indiana
Trade License Authority
Indiana
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Water Filtration and Softening,
Wells and Pumps,
Sewer Cleaning,
Drain Pipe Installation,
Heating and Air Conditioning,
Natural Gas Lines

FAQ

Hope Plumbing, Heating, and Cooling is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Hope Plumbing, Heating, and Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Hope Plumbing, Heating, and Cooling does not offer free project estimates.
Yes, Hope Plumbing, Heating, and Cooling offers eco-friendly accreditations.
No, Hope Plumbing, Heating, and Cooling does not offer a senior discount.
No, Hope Plumbing, Heating, and Cooling does not offer emergency services.
Yes, Hope Plumbing, Heating, and Cooling offers warranties.
Hope Plumbing, Heating, and Cooling offers the following services: We work on toilets, sinks, water heaters, tankless water heaters, sump pumps, water softeners, faucets, garbage disposals, drains, gas lines, clogged drains, water lines, main lines, and all other non-listed residential plumbing needs.
Ask for details

Contact information

1919 E 52ND ST, Indianapolis, IN 46205

https://www.hopeplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day