This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
We specialize in working on older homes and those problems that require unique solutions. We offer full service residential plumbing services to customers looking for "long-term" and "efficient" solutions. We work on the following plumbing items - toilets, sinks, water heaters, tankless water heaters, sump pumps, water softeners, faucets, garbage disposals, drains, gas lines, clogged drains, water lines, main lines, and all other non-listed residential plumbing needs.
Business highlights
18 years of trusted experience
LGBTQ+ Friendly
Services we offer
We work on toilets, sinks, water heaters, tankless water heaters, sump pumps, water softeners, faucets, garbage disposals, drains, gas lines, clogged drains, water lines, main lines, and all other non-listed residential plumbing needs.
Description of Work: Hope Plumbing gave me an estimate on how much it would cost to repair a plumbing leak.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lauralee M.
02/2014
4.0
handyman service, plumbing
 + 0 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Jane C.
02/2014
5.0
plumbing
 + -1 more
Went very well.
Description of Work: Installed gas line for new stove.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
DON M.
01/2014
5.0
plumbing
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Richard R.
01/2014
5.0
plumbing
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
JAMES S.
01/2014
5.0
drain cleaning
 + -1 more
Unclogged drain
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Charlene A.
12/2013
5.0
plumbing
 + -1 more
It went very well.
Description of Work: Only $69 for a Whole House Plumbing Inspection & More
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
JENNIFER G.
11/2013
4.0
plumbing
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
$69
CINDY F.
09/2013
5.0
plumbing
 + -1 more
very good
Description of Work: put in new water softner and whole house water filter.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
STEVE & PAMELA R.
08/2013
5.0
heating & air conditioning/hvac
 + -1 more
It went well, they did a good job.
Description of Work: I bought a Big Deal for a whole houseplumbing inspection, water heater flush, and more.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Mindy H.
07/2013
5.0
plumbing, drain cleaning
 + 0 more
Excellent job!
Description of Work: Cleaned out sluggish bathtub drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Tammy R.
07/2013
5.0
plumbing
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BRIAN & REBECCA O.
06/2013
5.0
plumbing
 + -1 more
unknown
Description of Work: Hope plumbing came the next day after I noticed that our main water shut off valve had a slow leak. They replaced the old valve with an improved lever type valve. Work was very efficiently done and Hope answered all of my questions in a polite and helpful manner. Price was very fair for the work done.
Rating Category
Rating out of 5
Yes, I recommend this pro
Emma K.
05/2013
5.0
plumbing
 + -1 more
Well
Description of Work: Cleared a blocked pipe from our bathroom sink
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Karen M.
05/2013
5.0
plumbing
 + -1 more
See above.
Description of Work: I had a broken pipe & no clean out. A portion of my concrete porch had to be removed as well as a portion of my front sidewalk to then dig up the yard, repair the pipe & install a clean out. When the groud settles they will return to smooth out the yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Jeff F.
05/2013
5.0
plumbing
 + -1 more
Excellent
Description of Work: I had an exterior gas line removed from my yard. Roger was extremely knowledgable and perfessional. Not only did he complete the job, but he also made suggestions for future work in my yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
MARCIA F.
05/2013
5.0
plumbing
 + -1 more
Great.
Description of Work: Replaced toilet parts in two toilets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Ava F.
04/2013
5.0
plumbing, drain cleaning
 + 0 more
unknown
Description of Work: I called the plumber to open the bathtub drain. While he was doing that, I asked him if he could work on the vanity sink drain also. He opened both of the drains in about 30 minutes or less, and said they usually charge $150.00 per drain but that he would give me a break cause the vanity drain wasn' t real bad and he only charged $40.00 more to open it. He was very polite and efficient.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Mark S.
04/2013
5.0
plumbing
 + -1 more
Great experience.
Description of Work: Have had problems with a slow draining kitchen sink in my 60-year-old South Broad Ripple home for three years. It finally stopped draining this week and I called Hope Plumbing. Jonathan showed up at my door within a couple of hours and quickly and professionally fixed the problem. The sink is draining perfectly now. I was so impressed with the quality of his work, I made arrangements for Hope to do some work at my Carmel home that other plumbing companies have tried to repair unsuccessfully (while, of course, charging me!). Based on my experiences with Jonathan, I would recommend Hope Plumbing to others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Steve A.
03/2013
5.0
plumbing
 + -1 more
did a great job
Description of Work: had a deck built
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Mari D.
12/2012
3.0
sewer cleaning, drain cleaning
 + 0 more
See above.
Description of Work: We live in an 80 year old house. We had a slow drain on our main floor bathroom which had been snaked several times over the years and never drained well. We also had been hearing gurgling in the drains in the basement and assumed that the main drain needed cleaning, as it had in years past due to roots in the sewer. We have used Hope in the past for small plumbing issues and had been very pleased with them. This time we were very disappointed. We made an appointment for both the bathtub and main drain issues and they were able to get out within a few days. They are always extremely polite and professional through this process. Two servicemen came out mid week and the one promptly told me that the main drain clean out would be 244 dollars and the bathtub augering would be 144 regardless of whether they solved the problem or not. I agreed to the charges. As it turned out the main tub was still not draining well after 3 attempts at a hand auger, so he then looked at the plumbing behind the wall and said it looked like the drain was choking for air, and that it needed a studor joint. Another 112 dollars or so for that and again he told me the charges up front and I agreed. They also looked at our water heater as we had been running out of hot water after two showers, he said that we should try turning up the thermostat which did solve the problem. I was appreciative they did not tell me we needed a new water heater as they easily could have. The total bill was 573. They were at the house for a total of about 2.5 hours. After they were done I was questioning the charges because I realized I could have had the main drain serviced for a fraction of their charge, but the service man was very polite and said that was their standard charge for that service and I agreed to the charges up front, which I did. II was regretting I had told them to go ahead with the main drain augering because I called around afterward and found out you can get drain augering deals for the same service for about 80 dollars and that includes camera inspection, which Hope's-service did not include. A week after the service we started getting flooding from the basement drains and had to have another service come out and auger again. We called Service Plus and they augered the main drain again and said that napkins and other things were clogging the main, and they also did the camera and told us we had tree roots coming in every 3 to 5 feet and that we were in for bigger problems. they did this for 79. I learned, similar to another reviewer on here, that when you have drain problems don't call a plumbing service, call a drain service. The are much less expensive and have the camera's to help trouble shoot the bigger problems. I think Hope did a good job trouble shooting the bathroom drain, it works better than it has in years. But I think they are expensive for the market for drain cleaning. I do think they were very professional and curteous. I would actually call them again for garden variety plumbing issues like leaky faucets, etc. But I would not call them again for drain problems. I also asked the office what their hourly rate was because I was surprised that it cost e 570 dollars for 2.5 hours of work. They said their hourly rate was $105 per hour. I was trying to do the math on the extra 20 minutes of work that added another 100 to the job for the studor joint and he politely explained that this time included the second person going to get the part, which was fair.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$543
Response from Hope Plumbing, Heating, and Cooling
Hi Member, I am not sure why you called another company if we had just been at your house as we offer a warranty with our work. I am sorry that the price was more than you wanted it to be, but all of that was explained up front. As for your drain needing more work, I would do some further investigation. Most of the homes in your neighborhood have roots growing in the lines, but that does not mean it needs to be replaced. Regular maintenance and preventative root killing products go an awfully long way. As for calling "drain companies" to do drain work, I would be very careful as these types of companies typically are not licensed nor have they had any formal training about plumbing systems. I do not understand how any company can snake and camera a line for a mere $80.00 unless their intent is to sell you a new sewer line. It should be very clear that the cost of labor, gas, trucks and the other equipment involved with snaking and putting a camera in a drain line exceeds the $80.00 price point. This is usually called a loss leader. I am sorry that you were frustrated, but our price for drain cleaning will not change as it is a fair price for the work involved when the intent is to fix a problem. Feel free to call me if you have any questions. Jack Hope 317-488-1532
ROBERT M.
11/2012
4.0
plumbing
 + -1 more
They were good.
Description of Work: I purchased a Big Deal for 46% off new sump pump installation and removal of the old one.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Water Filtration and Softening,
Wells and Pumps,
Sewer Cleaning,
Drain Pipe Installation,
Natural Gas Lines
FAQ
Hope Plumbing, Heating, and Cooling is currently rated 4.6 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Hope Plumbing, Heating, and Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Hope Plumbing, Heating, and Cooling does not offer free project estimates.
Yes, Hope Plumbing, Heating, and Cooling offers eco-friendly accreditations.
No, Hope Plumbing, Heating, and Cooling does not offer a senior discount.
No, Hope Plumbing, Heating, and Cooling does not offer emergency services.
Yes, Hope Plumbing, Heating, and Cooling offers warranties.
Hope Plumbing, Heating, and Cooling offers the following services: We work on toilets, sinks, water heaters, tankless water heaters, sump pumps, water softeners, faucets, garbage disposals, drains, gas lines, clogged drains, water lines, main lines, and all other non-listed residential plumbing needs.