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Broad Ripple Service Experts

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

In the heat of summer or cold of winter – especially in Indianapolis – AC and Furnace repairs are probably the last thing you want to be thinking about. But that won’t stop it from happening. But it’s your lucky day… Broad Ripple Heating Service Experts Heating & Air Conditioning is dedicated to performing expert quality AC and Furnace repair, maintenance and installation throughout Indianapolis. The last thing we want is for you to be stuck in an uncomfortable home during the hottest days of summer or coldest days of winter. Regardless of the time of day, our experts will have you basking in the comfort of your repaired AC or Furnace in no time. We’re so sure of our workmanship that we guarantee it in writing for one full year. Our 100% Satisfaction Guarantee firmly documents our commitment to upholding the highest level of HVAC service in in the industry. In fact, Broad Ripple Heating Service Experts repairs, sells and installs more air conditioners and furnaces than any other HVAC company in all of North America. More people trust us with their home comfort, so you know your home will be back to normal quickly. 35 employees. No subs. Charges flat rate. No travel charges with a membership. Charges a diagnostic fee. Ask about Angie's List discount. Award winning. Additional DBAs - Service Experts LLC, Broad Ripple Heating & Air Conditioning, Broad Ripple Heating Service Experts LLC, Service Experts of Indiana LLC, Service Experts of Indianapolis, Sylvester's Service Experts, Village Plumbing Service Experts. Additional phones - (317) 253-8300, (813) 645-6220, (888) 432-8266, (317) 781-2580. Additional websites - www.broadrippleheating.com, www.serviceexperts.com, www.villageplumbingweb.com, www.serviceexpertsofindy.com, www.sylvesters-serviceexperts.com, customercare@serviceexperts.com. Additional contact name - General Manager, Richard Everhart. Locally Operated.

Business highlights

59 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing services Furnace, Air Conditioner, Heat Pump, Boiler, Geothermal Sales, Repair, & Installation Air Duct Cleaning, Blown in Attic Insulation & Indoor Air Quality Products.

Services we don't offer

Heavy Industrial

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.62,374 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
3%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 2001-2025 of 2374 reviews

BONNIE W.
02/2001
5.0
heating & air conditioning/hvac
  + -1 more
THEIR EMPLOYEES ARE VERY DEDICATED.
Description of Work: INSTALLED NEW BOILER SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

Dan & Joan F.
01/2001
3.0
heating & air conditioning/hvac
  + -1 more
THE RECEPTIONIST SAID "NO" AND SCHEDULED A TECHNICIAN. THE TECHNICIAN CAME AND SAID THAT IT IS NORMAL, BUT I STILL HAD TO PAY FOR THE VISIT. IT SEEMS TO ME THAT IF THE RECEPTIONIST DOESNT KNOW, SHE SHOULDNT SAY AND SHOULD LET YOU SPEAK TO A TECHNICIAN. I MAY WRITE THEM A LETTER.
Description of Work: CALLED TO INQUIRE AS TO WHETHER HAVING WATER DRAIN FROM FURNACE IN A STEADY STREAM IS NORMAL.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$59

KATHY JO O.
12/2000
5.0
heating & air conditioning/hvac
  + -1 more
WE ARE VERY HAPPY WITH OUR NEW FURNACES, LARRY HOWALD AND HIS CREW DID A WONDERFUL JOB. THEY FOLLOWED UP AFTER EVERYTHING WAS DONE AND DID A GREAT JOB. WE WOULD DEFINITELY REFER OUR FRIENDS!
Description of Work: THEY INSTALLED 2 FURNACES, A NEW GAS WATER HEATER, MOVED THE INTERNAL GAS LINE IN OUR CRAWLSPACE AND HAD TO ADD SOME WIRES TO HOOK UP THE THERMOSTAT FOR THE GEOTHERMAL SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,100

JILL O.
12/2000
5.0
heating & air conditioning/hvac
  + -1 more
OUR GAS FURNACE HAD GONE OUT ABOUT 10:30 AT NIGHT. WE HAD A SERVICE CONTRACT WITH SERVICE EXPERTS SO WE CALLED THEM. THEY SENT OUT AND WE HAD OUR FURNACE RUNNING AGAIN WITHIN AN HOUR OF CALLING THEM. THE SERVICEMAN WAS EVEN KIND ENOUGH NOT TO RING THE DOORBELL, JUST KNOCKED WHEN HE ARRIVED.THIS WAS APPRECIATED SINCE WE FORGOT TO ASK HIM NOT TO RING THE BELL BECAUSE WE HAD 2 SMALL CHILDREN SLEEPING.
Description of Work: REPAIRED HEATING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

SYLVIA L.
11/2000
5.0
heating & air conditioning/hvac
  + -1 more
THEY DIDNT HAVE ONE OF THE CORRECT FILTERS WITH THEM- SO THE OFFICE BROUGHT ONE OVER TO THEM RIGHT AWAY. VERY RESPONSIVE.
Description of Work: ANNUAL SERVICE FOR GAS FURNACE, CHANGED FILTERS FOR BUILT IN HUMIDIFIER AND FURNACE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

JUDITH & DAVE K.
11/2000
5.0
heating & air conditioning/hvac
  + -1 more
WAS REAL PLEASED; EVERYTHING WORKS REAL; WOULD RECOMMEND TO ANYONE
Description of Work: INSTALLED FURNACE, HUMIDIFIER AND AIR FILTRATION UNIT; SERVICED HUMIDIFIER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$8,000

MARGARET E M.
11/2000
5.0
heating & air conditioning/hvac
  + -1 more
ALWAYS POLITE, PROMPT AND DO A GOOD JOB.
Description of Work: WINTER CHECK UP ON FURNACE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$72

DR & MRS B.
10/2000
5.0
heating & air conditioning/hvac
  + -1 more
ON A REALLY COLD SATURDAY MORNING I CALLED AT 7:30 AM, THEY WERE THERE BY 10?30 - SUPER RESPONSIVE.
Description of Work: FIXED FURNACE, THERMOSTAT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137

Kay W.
10/2000
5.0
heating & air conditioning/hvac
  + -1 more
STARTED ON TIME AND WORKED VERY WELL. THEY DID NOT CLEAN UP AFTER THEMSELVES IN THE BASEMENT IS MY ONLY COMPLAINT.
Description of Work: INSTALLED A NEW FURNACE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DOUG & JUDIE C.
09/2000
1.0
heating & air conditioning/hvac
  + -1 more
CALLED AND MADE APPT. TO DO 3 THINGS. RECEPTIONIST ONLY WROTE DOWN 1 THING. SERVICEMAN SAID HE WILL HAVE TO COME BACK TO DO THE OTHERS BECAUSE HE ONLY SCHEDULED TIME TO FIX 1 THING. THIS IS INCONVENIENT FOR ME AND COSTS ME MONEY TO STAY HOME FROM WORK WAITING FOR THEM TO SHOW UP.
Description of Work: .

Rating CategoryRating out of 5
professionalism
1.0


JERROLD J.
09/2000
5.0
heating & air conditioning/hvac
  + -1 more
VERY COURTEOUS, CLEANED UP MESS, THEYRE SENDING SOMEONE TO INSPECT THE WORK WHEN FINISHED, THEY DID EVERYTHING I REQUESTED AND ALSO INFORMED ME OF A REPAIR THAT I DIDNT EVEN KNOW I NEEDED.
Description of Work: INSTALLED NEW FURNACE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JERROLD J.
09/2000
5.0
heating & air conditioning/hvac
  + -1 more
THE "B" FOR PUNCTUALITY WAS GIVEN BECAUSE THE SERVICE MAN WAS NOT ON TIME AND DIDNT CALL.I HAVE USED THEM FOR SEVERAL YEARS AND THIS IS THE FIRST TIME THERE HAS BEEN ANY PROBLEM.
Description of Work: SECOND HALF OF "DOUBLE DATE". THE DOUBLE DATE INCLUDES SERVICING THE AIR IN THE SPRING AND FURNACE IN THE FALL.THE PRICE ABOVE INCLUDED BOTH SERVICES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$170

Susan C.
08/2000
4.0
heating & air conditioning/hvac
  + -1 more
HAD AN OVERALL GOOD EXPERIENCE. IF THEY MESS UP THEN THEY DONT CHARGE YOU TO FIX IT.
Description of Work: CLEANED MY AIR CONDITIONER

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan H.
08/2000
5.0
heating & air conditioning/hvac
  + -1 more
I AM ESPECIALLY IMPRESSED WITH THIS COMPANY. THE WORKMEN ARE VERY COURTEOUS AS IS THE OFFICE STAFF. I LIKE THE FACT THAT THIS IS A FAMILY RUN COMPANY, NOT A BIG CORPORATION. THEY WILL HANDLE ALL MY HEATING AND COOLING WORK FROM NOW ON.
Description of Work: REPLACED A COMPRESSOR ON A HEAT PUMP

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

JANET & RICHARD V.
08/2000
5.0
heating & air conditioning/hvac
  + -1 more
DEALING WITH A COMPANY WHO IS CUSTOMER ORIENTED AND CONDUCTS THEIR BUSINESS IN A PROFESSIONAL MANNER IS A RARITY TODAY. WHAT A PLEASANT SURPRISE TO FIND ONE IN SERVICE EXPERTS!
Description of Work: REPAIRED AIR CONDITIONING SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane and Warren F.
07/2000
5.0
heating & air conditioning/hvac
  + -1 more
ALSO PUT IN NEW INSULATION AROUND NEW INSTALLATION.
Description of Work: INSTALL AIR CLEANER AND HUMIDIFIER.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

ALLEN & VIVIAN P.
06/2000
5.0
heating & air conditioning/hvac
  + -1 more
WE HAVE USED THEM FOR MANY YEARS. I WOULD HIGHLY RECOMMEND THEM AS A QUALITY COMPANY.
Description of Work: REPAIRED FURNACE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda S.
05/2000
5.0
heating & air conditioning/hvac
  + -1 more
THEY WERE MORE EXPENSIVE , BUT REALLY KNEW WHAT THEY WERE DOING, EVEN ENROLLED US IN A ENERGY SAVING PROGRAM.
Description of Work: NEW HEAT PUMP & NEW ELE FURNACE

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

DR TONER O.
05/2000
3.0
heating & air conditioning/hvac
  + -1 more
SOLD HIM EVERYTHING THEY COULD, THE WORKERS GET A BONUS OFF OF SALES. THEY ALSO CAN BARGAIN.
Description of Work: AIR FILTERS, SERVICE, HUMIDIFIERS, AND MORE

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


JERROLD J.
04/2000
5.0
heating & air conditioning/hvac
  + -1 more
INEXPENSIVE...STAFF IS GREAT AT SETTING APPTS. AND KEEPING THEM...CALL IF RUNNING LATE. TO YOUR SCHEDULE.
Description of Work: SERVICED A/C , CHECKED FILTERS, DOUBLE DATE SERVICE..WILL COME BACK IN FALL FOR HEATERS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

CAROL C.
04/2000
5.0
heating & air conditioning/hvac
  + -1 more
POOR ON PRICE. GAVE ESTIMATE THAT PROVED TO BE TOO LOW FOR THE ACTUAL WORK. OTHERWISE WORK WAS GOOD.
Description of Work: FIXED SOME WRIING IN HEATING/AC SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Emily B.
03/2000
5.0
heating & air conditioning/hvac
  + -1 more
WE WERE VERY IMPRESSED ESPECIALLY BECAUSE WE HAD A TERRIBLE EXPERIENCE WITH ANOTHER COMPANY, WOULD HIGHLY RECOMMEND
Description of Work: HEAT PUMP AND FURNACE REPAIR, INDUCER IN THE GAS F

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROGER G.
02/2000
5.0
heating & air conditioning/hvac
  + -1 more
SAVED US $1100 BECAUSE THEY WERE ABLE TO REPAIR INSTEAD OF REPLAACE, REALLY GOOD SERVICE
Description of Work: FIXED HEATING UNIT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Danielle H.
02/2000
1.0
drain cleaning
  + -1 more
CHARGED SAME PRICE ALTHOUGH THEY DIDN'T UNCLOG THE DRAINS.
Description of Work: TWO CLOGS IN SINK AND DOWN SPOUT.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Finis T.
02/2000
5.0
heating & air conditioning/hvac
  + -1 more
2 GUYS CAME TO INSTALL, PERFECT WORK AS REQUIRED AND ALSO WENT ABOVE AND BEYOND WITH SOME EXTRAS, HIGHLY RECOMMEND
Description of Work: NEW CARRIER FURNACE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

8227 Northwest Blvd Ste 300, Indianapolis, IN 46278

https://www.BroadRippleHeating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
PC19900028
Trade License Locale
IN
Trade License Authority
Indiana
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Air Duct Cleaning,
Wells and Pumps,
Natural Gas Lines,
Appliance Repair,
Sewer Cleaning,
Electrical,
Dryer Vent Cleaning,
Septic Systems

FAQ

Broad Ripple Service Experts is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Broad Ripple Service Experts accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Broad Ripple Service Experts offers free project estimates.
No, Broad Ripple Service Experts does not offer eco-friendly accreditations.
No, Broad Ripple Service Experts does not offer a senior discount.
Yes, Broad Ripple Service Experts offers emergency services.
No, Broad Ripple Service Experts does not offer warranties.
Broad Ripple Service Experts offers the following services: Plumbing services Furnace, Air Conditioner, Heat Pump, Boiler, Geothermal Sales, Repair, & Installation Air Duct Cleaning, Blown in Attic Insulation & Indoor Air Quality Products.
Heavy Industrial

Contact information

8227 Northwest Blvd Ste 300, Indianapolis, IN 46278

https://www.BroadRippleHeating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day