In the heat of summer or cold of winter – especially in Indianapolis – AC and Furnace repairs are probably the last thing you want to be thinking about. But that won’t stop it from happening. But it’s your lucky day… Broad Ripple Heating Service Experts Heating & Air Conditioning is dedicated to performing expert quality AC and Furnace repair, maintenance and installation throughout Indianapolis. The last thing we want is for you to be stuck in an uncomfortable home during the hottest days of summer or coldest days of winter. Regardless of the time of day, our experts will have you basking in the comfort of your repaired AC or Furnace in no time. We’re so sure of our workmanship that we guarantee it in writing for one full year. Our 100% Satisfaction Guarantee firmly documents our commitment to upholding the highest level of HVAC service in in the industry. In fact, Broad Ripple Heating Service Experts repairs, sells and installs more air conditioners and furnaces than any other HVAC company in all of North America. More people trust us with their home comfort, so you know your home will be back to normal quickly. 35 employees. No subs. Charges flat rate. No travel charges with a membership. Charges a diagnostic fee. Ask about Angie's List discount. Award winning. Additional DBAs - Service Experts LLC, Broad Ripple Heating & Air Conditioning, Broad Ripple Heating Service Experts LLC, Service Experts of Indiana LLC, Service Experts of Indianapolis, Sylvester's Service Experts, Village Plumbing Service Experts. Additional phones - (317) 253-8300, (813) 645-6220, (888) 432-8266, (317) 781-2580. Additional websites - www.broadrippleheating.com, www.serviceexperts.com, www.villageplumbingweb.com, www.serviceexpertsofindy.com, www.sylvesters-serviceexperts.com, [email protected]. Additional contact name - General Manager, Richard Everhart. Locally Operated.
Business highlights
59 years of trusted experience
Emergency Services Offered
Services we offer
Plumbing services
Furnace, Air Conditioner, Heat Pump, Boiler, Geothermal Sales, Repair, & Installation
Air Duct Cleaning, Blown in Attic Insulation & Indoor Air Quality Products.
Description of Work: REPLACED FURNACE, AC, AIR FILTER
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
04/2002
5.0
heating & air conditioning/hvac
 + -1 more
HAVE BEEN WITH THEM FOR 3 YEARS. VERY, VERY GOOD.
Description of Work: CONTRACT MAINTENANCE
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ROXANNE T.
04/2002
1.0
heating & air conditioning/hvac
 + -1 more
I CALLED BROAD RIPPLE HEATING AND COOLING IN MARCH ABOUT ADDING CENTRAL AIR CONDITIONING. A SALESMAN NAMED ED KITTLE CAME OUT TO MY HOUSE TO DO AN ESTIMATE. I EXPLAINED WHAT I NEEDED, SHOWED HIM AROUND THE WHOLE HOUSE, ETC. HE LEFT SAYING HE WOULD SEND AN ESTIMATE. HE NEVER TALKED TO ME ABOUT SEER RATINGS, WHAT TONNAGE I NEEDED, DID NOT MEASURE THE HOUSE (WHICH IS ABSOLUTELY NECESSARY TO SIZE THE SYSTEM PROPERLY), DID NOT GO IN THE CRAWL SPACE WHERE ALL THE DUCTWORK IS, AND BASICALLY ACTED LIKE HE DIDN''T WANT TO BE THERE. A FEW DAYS LATER I GOT BY MAIL A QUOTE FOR AN UNDER-POWERED, 10 SEER, NON-PURON AC SYSTEM, WHICH IS EXACTLY THE OPPOSITE OF WHAT I WANTED. THIS WAS A COMPLETE WASTE OF TIME.
Description of Work: NONE
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
5.0
punctuality
5.0
LAURA & BILL C.
04/2002
5.0
heating & air conditioning/hvac
 + -1 more
THEY REALLY DID A GREAT JOB! THEY WERENT THE LOWEST BID, BUT NOT THE HIGHEST, AND WERE BY FAR THE MOST PROFESSIONAL. I WAS VERY IMPRESSED WITH THE WORKMANSHIP AND PROFESSIONALISM.
Description of Work: INSTALLED A NEW FURNACE AND MOVED SOME DUCTWORK
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
JIM W.
04/2002
5.0
heating & air conditioning/hvac
 + -1 more
GREAT SERVICE...THE OWNER IS VERY PERSONABLE AND RESPONSIVE
Description of Work: INSTALLED COLD AIR RETURNS
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$988
REV DON & SHERRY Q.
03/2002
1.0
heating & air conditioning/hvac
 + -1 more
THEY WERE SUPPOSED TO BE HERE BETWEEN 8:00 AND 10:00 AM BUT THEY NEVER CALLED AND DID NOT SHOW UP UNTIL AFTER WE CALLED SEVERAL TIMES AND THAT WAS AFTER 10:30
Description of Work: SPRING MAINTENANCE OF HVAC. WE HAVE A MAINTENANCE AGREEMENT WITH THEM AND WE ARE SUPPOSED TO HAVE A HIGHER PRIORITY BECAUSE OF IT.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
CHRISTINE G.
03/2002
5.0
heating & air conditioning/hvac
 + -1 more
USED FOR OVER 10 YEARS. GREAT COMPANY.
Description of Work: MAINTENANCE ON FURNACE
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan H.
03/2002
5.0
heating & air conditioning/hvac
 + -1 more
VERY GOOD ABOUT FOLLOW UP. THEIR SERVICE IS A GOOD DEAL. I WOULD DEFINITELY RECOMMEND.
Description of Work: CONTRACT MAINTENANCE
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephen R.
02/2002
5.0
heating & air conditioning/hvac
 + -1 more
THEY ADVISED THAT PARTS MAY BE UNDER WARRANTY/THAT SUGGESTION SAVED THEM A LOT OF MONEY. VERY CLEAN ,PROMPT PROFESSIONAL.
Description of Work: FIXED FURNACE/
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$353
BETTY B.
02/2002
5.0
heating & air conditioning/hvac
 + -1 more
SERVICE MAN WAS HELPFUL AND I SIGNED UP FOR THEIR YEARLY MAINTENANCE AGREEMENT BECAUSE I WAS SO HAPPY WITH THEIR WORK.
Description of Work: MAINTENANCE OF HEATER
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LINDA G.
02/2002
5.0
heating & air conditioning/hvac
 + -1 more
THEY WERE VERY PROFESSIONAL AND HELPFUL IN EXPLAINING WHAT WE NEEDED. ALSO CONSIDERED OUR SITUATION DESPITE IT BEING VERY LATE ON A FRIDAY AND WITHOUT HEAT. THEY WERE ABLE TO INSTALL ON A SATURDAY WITHOUT ADDED COST.
Description of Work: INSTALLED NEW FURNACE AND AIR CONDITIONING COIL.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
LARRY M.
01/2002
5.0
heating & air conditioning/hvac
 + -1 more
MEMBER VERY HAPPY WITH PRICE.SHOWED UP 1 1/2 AFTER HE CALLED. WOULD USE THEM AGAIN.
Description of Work: EMERGENCY CALL. FIXED FURNACE IN THE LATE EVENING..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$127
Debbie M.
01/2002
5.0
heating & air conditioning/hvac
 + -1 more
THEY EVEN CALLED US OVER THE WEEKEND TO VERIFY OUR MONDAY APPOINTMENT. THEY WENT ABOVE AND BEYOND TO MAKE SURE OUR WARRANTY WOULD COVER THE JOB. THEY WERE EXCELLENT IN SCHEDULING AND THEY ALSO GOT THE WORK DONE QUICKLY. THEY WERE VERY PERSONABLE. I WOULD USE THEM AGAIN!
Description of Work: INSTALLED A NEW A/C COMPRESSOR
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$595
AMY G.
01/2002
5.0
heating & air conditioning/hvac
 + -1 more
I WAS REALLY IMPRESSED BY THE FACT THAT THE REPAIRMAN WENT OUT OF HIS WAY TO ACQUIRE A PART FOR MY FURNACE SO THAT I WOULDN''T HAVE TO WAIT SEVERAL MORE DAYS TO HAVE IT REPAIRED.
Description of Work: REPAIRED FURNACE AND WENT OUT OF THE WAY TO GET A PART SO THAT IT COULD BE FIXED THE SAME DAY.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Linda S.
01/2002
3.0
heating & air conditioning/hvac
 + -1 more
THEY ARE A VERY REPUTABLE COMPANY AND I ALSO HAD THEM INSTALL MY NEW SYSTEM. I WOULD RECOMMEND THEM!
Description of Work: HE CHANGED THE AIR FILTER ON ELECTRIC FURNACE
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$84
01/2002
5.0
heating & air conditioning/hvac
 + -1 more
QUICK, CLEANED UP, DID FOLLOW UP CHECKING, COULDNT HAVE ASKED FOR ANYTHING BETTER
Description of Work: NEW FURNACE INSTALLED
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,966
ED S.
01/2002
5.0
heating & air conditioning/hvac
 + -1 more
FUNNY, KNOWLEDGEABLE, AND VERY PROFESSIONAL. WE NEVER HAVE ANY RESERVATION ABOUT CALLING THIS COMPANY FOR WORK.
Description of Work: SEASONAL TUNE UP AND INSPECTION
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
01/2002
5.0
heating & air conditioning/hvac
 + -1 more
THEIR WORK IS VERY GOOD; WORKERS ARE VERY PERSONABLE AND FRIENDLY
Description of Work: FALL MAINTENANCE ON FURNACE
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Morris K.
12/2001
5.0
water heater repair
 + -1 more
THEY WERE TIMELY AND PROFESSIONAL.. CUSTOMER WOULD USE AGAIN. THEY WERE HONEST AND DID AN EXCELLENT JOB
Description of Work: INSTALLED NEW WATER HEATER
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
VALERIE J.
12/2001
5.0
heating & air conditioning/hvac
 + -1 more
THE TECHNICIAN WHO PERFORMED THE WORK WAS VERY NICE AND KNOWLEDGEABLE. HE EXPLAINED THE THE REASON MY FURNACE WAS NOT WORKING PROPERLY (IT WOULD COME ON, LIGHT THE PILOT, AND THEN SHUT OFF 5 TIMES BEFORE THE BLOWER STARTED WORKING) WAS BECAUSE THE FLAME SENSOR WAS DIRTY AND CLOGGED UP. HE ALSO SAID THAT THE PREVIOUS COMPANY WHO CLEANED AND SERVICED MY FURNACE LAST YEAR SHOULD HAVE DONE THAT.
Description of Work: THEY CLEANED AND SERVICED MY FURNACE, AND CLEANED MY FLAME SENSOR BECAUSE THE FURNACE WAS NOT FUNCTIONING PROPERLY.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$71
DOUG J.
12/2001
4.0
heating & air conditioning/hvac
 + -1 more
ARRANGED FOR SERVICE CALL MON 12/10 8AM-10AM. AT 10AM NOTHING HEARD, CALLED, INFORMED TECH EN ROUTE, ETA 10-15 MIN. ARRIVED 10:20. I TOOK OFF WORK TO BE THERE, IF I DON''T WORK I DON''T GET PAID. WHY DID THEY COMMIT TO SERVICE WINDOW AND FAIL TO MEET COMMITMENT? IF TECH DELAYED AT EARLIER CALL, WHY WAS I NOT CALLED, ADVISED OF LATE ARRIVAL? TECH VISIT TILL 11:15, THAT PART FINE.
Description of Work: PREPAID SERVICE CHECK ON HVAC SYSTEM.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
1.0
Yes, I recommend this pro
REBECCA C.
12/2001
5.0
heating & air conditioning/hvac
 + -1 more
MY FURNACE KEPT GOING OUT AND THEY WOULD COME OUT ON A SATURDAY OR A SUNDAY AT NO EXTRA CHARGE. ONE COLD WEEKEND DAY I HAD TO CALL THE OWNER AT HOME BECAUSE THEY HAD NO REPAIRMEN WORKING THAT DAY THAT WERE FAMILIAR WITH OIL FURNACES. HE WASNT THERE WHEN I CALLED, BUT HE CALLED ME RIGHT BACK AND CAME OUT RIGHT AWAY. THEY STAND BY THEIR WORK.
Description of Work: HEATING & AIR ON AN OLD OIL FURNACE
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JENNIFER P.
11/2001
5.0
water softeners
 + -1 more
WE HAD A NUMBER OF COMPANIES COME OUT TO GIVE US QUOTES AND THIS COMPANY WAS THE BEST PRICED AND, WE FELT, THE MOST HONEST ABOUT OUR TRUE NEEDS. WE HAVE BEEN HAPPY WITH THEY SYSTEM WE PURCHASED. THEY WERE NOT HIGH-PRESSURE SALES LIKE SOME OF THE OTHER COMPANIES.
Description of Work: HAD A WATER SOFTENER AND REVERSE OSMOSIS SYSTEM INSTALLED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DENYSE B.
11/2001
5.0
heating & air conditioning/hvac
 + -1 more
THE TECH WHO CAME NOTICED THAT THE SYSTEM WAS MAKING A FUNNY SOUND. THEN THEY HAD ANOTHER COME OUT TO CONFIRM IT AND IT TURNED THAT THE MOTOR WAS BAD. THE PART WAS STILL UNDER WARRANTY, BUT THE LABOR WAS NOT, BUT THEY STILL DID NOT CHARGE ME SINCE WE BOUGHT IT LESS THAN A YEAR AGO.
Description of Work: ANNUAL TUNE UP OF HEATING SYSTEM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
BRIAN & REBECCA O.
11/2001
1.0
heating & air conditioning/hvac
 + -1 more
THEY PROMISED TO SHOW UP AND EVERYTIME CALLED TO PUSH IT BACK. WORK WAS NEVER PERFORMED.
Description of Work: CALLED 4 TIMES FOR FURNACE REPAIR
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Air Duct Cleaning,
Wells and Pumps,
Natural Gas Lines,
Appliance Repair,
Sewer Cleaning,
Electrical,
Dryer Vent Cleaning,
Septic Systems
FAQ
Broad Ripple Service Experts is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Broad Ripple Service Experts accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Broad Ripple Service Experts offers free project estimates.
No, Broad Ripple Service Experts does not offer eco-friendly accreditations.
No, Broad Ripple Service Experts does not offer a senior discount.
Yes, Broad Ripple Service Experts offers emergency services.
No, Broad Ripple Service Experts does not offer warranties.
Broad Ripple Service Experts offers the following services: Plumbing services
Furnace, Air Conditioner, Heat Pump, Boiler, Geothermal Sales, Repair, & Installation
Air Duct Cleaning, Blown in Attic Insulation & Indoor Air Quality Products.
Heavy Industrial
Contact information
8227 Northwest Blvd Ste 300, Indianapolis, IN 46278