Broad Ripple Service Experts

INSTALLERS WERE QUICK, EFFICIENT AND CLEANED UP AFTER THEMSELVES. WE''VE HAD NO PROBLEMS WITH THE NEW AC.

THEY WILL CONTINUE TO CALL YOU UNTILL YOU GET THE APPOINTMENT SET. CAME TODAY ON 2/7 TO LOOK OVER FURNACE AND FOUND NOTHING TO BE FIXED

EXCELLENT JOB. THEY COMPLETED WORK ON TIME AND ON BUDGET.

NO NEGATIVES WHATSOEVER. THEY DESERVE THE HIGH RATINGS ANGIE GIVES THEM.

THEY COULD COME OUT FAST, BUT SINCE I CALLED THEM I FOUND OUT THEY WERE MUCH MORE EXPENSIVE ($90 FOR FIRST HOUR AND $25 EVERY 15 MIN AFTER THAT). THEY DID COME RIGHT AWAY WHEN I CALLED AND THEY DID DO A GOOD JOB. I ALSO FELT THAT THEY WERE HONEST AND PROFESSIONAL.

THEY ARE VERY PLEASANT AND THEY SEEM TO DO GOOD WORK. IVE BEEN VERY HAPPY WITH THEM.

THEY SENT ME A BID IN THE MAIL, BUT NEVER FOLLOWED UP TO SEE IF I HAD QUESTIONS OR CONCERNS.

CALLED ANOTHER COMPANY FIRST AND WAS TOLD THEY NEEDED A NEW A/C. BROAD RIPPLE CAME AND WAS ABLE TO FIX BY REPLACING THE COIL AT HALF THE PRICE OF A NEW SYSTEM.

REPRESENTATIVE DID NOT CHARGE US FOR A SERVICE CALL. INSTEAD, HE CHARGED US THE LOWER FEE FOR A MAINTENANCE CHECK ON OUR A/C. THIS WAS GREAT CUSTOMER SERVICE AND WE LOOK FORWARD TO USING THIS COMPANY AGAIN TO PERFORM YEARLY MAINTENANCE CHECKS ON OUR A/C AND FURNACE.

I CALLED THIS MORNING, THEY WERE HERE THIS AFTERNOON AND FIXED IT WITH ONE VISIT! UNLESS IT WAS FREE, WHAT MORE COULD YOU ASK FOR.

WE CALLED AT 9:30 AM ON SATURDAY AND THEY HAD A SERVICE TECHNICIAN SENT TO THE HOUSE WITHIN AN HOUR. GERALD WAS PROMPT, COURTEOUS AND VERY HELPFUL. WITHIN A COUPLE OF MINUTES HE DETERMINED THE PROBLEM AND STARTED TO REPLACE THE MOTOR. THE PRICE WAS VERY REASONABLE, A TOTAL OF $300. I HAVE USED BROAD RIPPLE HEATING & A/C FOR YEARS FOR MAINTENANCE & CLEANING AND WILL CONTINUE TO USE THEIR SERVICES.

PROMISED TO RETURN PHONE CALL, NEVER DID, LEAVING US WITHOUT AC IN THE MIDDLE OF JULY

THEY WERE 4 HOURS LATE AND CHARGED TOO MUCH FOR THE WORK. I WILL NOT USE THEM AGAIN

WITH TEMPS IN THE 90''S, I WAS PLEASED THAT THEY WERE ABLE TO FIT ME IN THE SCHEDULE. I CALLED AT 7AM AND LEROY WAS THERE BY 8:45AM. I WAS PHONED IN ADVANCE OF ARRIVAL. BAD CAPACITOR PROBLEM WAS DIAGNOSED/FIXED WITHIN 20 MINS. $89

WE DONT HAVE ANY BAD COMMENTS. EVERYTHING IS EXCELLENT.

THEY REALLY ARE A PHENOMENAL COMPANY! THEY WERE THE LOWEST ESTIMATE AND WE REALLY LOVE THE WAY THAT THEY TREATED US. THEY WERE ON TIME, THEIR PEOPLE WERE VERY COURTEOUS AND CUSTOMER SERVICE ORIENTED. WHAT MORE COULD WE ASK FOR?!? WEVE WORKED WITH THEM BEFORE AND WOULD DEFINITELY USE THEM AGAIN IN THE FUTURE.

ALWAYS CALL AND SHOW UP ON TIME. ALWAYS LEAVE A VERY THOROUGH EVALUATION.

JIM WAS MY SERVICE MAN AND HE WAS VERY PLEASANT, PROFESSIONAL AND A STRONG ADVOCATE FOR LENNOX PRODUCTS.

POLITE PROFESSIONAL, GREAT PRICES, QUICK SERVICE, OUTSTANDING

THIS COMPANY WAS VERY RESPONSIVE TO US. WE CALLED THEM ON A WEDNESDAY, THEY CAME OUT ON THURSDAY TO LOOK AT THE PROJECT AND THE WORK WAS DONE ON SATURDAY. THEY CLEANED EVERYTHING UP, AND CAME ON TIME. THE PRICE MIGHT BE A LITTLE HIGH. I COULD NOT COMPARE PRICES AS THE OTHER COMPANIES WHO CAME TO LOOK AT MY PROJECT NEVER CALLED BACK WITH ESTIMATES, EVEN THOUGH I CALLED THEM SEVERAL TIMES. WE HAD TO HAVE THE WORK DONE ON THAT SATURDAY, OTHERWISE WE WOULD HAVE HAD TO PUSH OUR KITCHEN REMODELING BACK. I AM GLAD THAT THE OTHER COMPANIES DID NOT CALL US BACK, BECAUSE THIS COMPANY WAS MORE PROFESSIONAL, AND KNOWLEDGEABLE THAN ANY OF THE OTHER COMPANIES. AND THEY MET OUR SCHEDULE, WHICH NO ONE ELSE SEEMED WILLING TO DO.

THEY WERE WONDERFUL RIGHT FROM THE START...THIS WAS A LOVELY EXPERIENCE

TECH. ARRIVED AT SCHEDULED TIME, HE WAS VERY KNOWLEDGEABLE AND PROFESSIONAL. EXPLAINED WHAT NEEDED TO BE DONE. ALSO CHECKED FURNACE. WE WERE VERY PLEASED WITH THEIR SERVICE AND SIGNED UP FOR THEIR ANNUAL MAINTENANCE SERVICE. WE HIGHLY RECOMMEND THIS FIRM AND THEIR EMPLOYEES.

THEY WERE VERY PROMPT AND PROFESSIONAL; THEY WERE VERY GOOD AT EXPLAINING THINGS. WE FELT THAT THEY WERE VERY STRAIGHT WITH US AND NOT TRYING TO TAKE ADVANTAGE.

THEY ARE VERY RESPONSIVE! THEY CAME OUT RIGHT AWAY!

THEY WERE HERE VERY QUICKLY. GOOD RESPONSIVENESS.