Broad Ripple Service Experts

EXCELLENT WORK FOR AN UNORIDINARY REQUEST.

BILL EDWARDS WAS VERY THOROUGH AND IT SHOWS HE TAKES PRIDE IN HIS WORK. I ALWAYS ASK FOR HIM.

HE WAS A LITTLE LATE, BUT THE OFFICE DID CALL AND LEFT ME A MESSAGE. THEY TOLD ME THE TECHNICIAN WAS ON THE WAY. THERE WAS A BIT OF CONFUSION.

I HAVE A CONTRACT FOR MAINTENANCE ON MY AIR CONDITIONER AND FURNACE WITH THEM.

I FELT $320 FOR 2.5 HOURS OF WORK, USING MY REPLACEMENT PART, NOT ONE FROM THE PLUMBING COMPANY, WAS EXCESSIVE.

I THOUGHT I NEEDED FURNACE REPAIRS, THEY TOLD ME THAT I NEEDED A NEW FURNACE AND THAT IT HAD SEVERAL THINGS WRONG WITH IT. PRICE IS FOR SERVICE CHARGE.

I'VE HAD A GOOD HISTORY WITH THIS COMPANY OVER THE LAST FOUR YEARS.

THIS WAS THE FALL PORTION OF OUR DOUBLE DATE, WHERE THEY SERVICE YOUR UNIT IN THE FALL AND SPRING. THE WORK WAS GREAT, I'VE USED THEM BEFORE AND THEY ALWAYS HAVE GOOD SERVICE.

SUPER DUPER ESTIMATE EXPERIENCE. VERY KNOWLEDGEABLE FELLOW, GREAT INSIGHT ON HOW THE COLD AIR RETURN SHOULD BE RUN. BUT THEY WERE 600 HIGHER.

TAMMY IS THE SCHEDULER AND SHE IS EXTREMELY HELPFUL AND RESPONSIVE TO CUSTOMERS. THE COMPANY CAME OUT TO GIVE AN ESTIMATE FIRST (FREE OF CHARGE) AND THEN WHEN SOME UNEXPECTED PROBLEMS AROSE, CALLED ME TO CLARIFY HOW I WANTED THEM HANDLED. THEY ALSO HELPED ME WITH 90 DAY SAME AS CASH FINANCING FOR THE PROJECT.

THE DOUBLE DATE PROGRAM IS A GREAT PREVENTIVE MAINTENANCE PROGRAM. AFTER ONE VISIT, A MINOR ISSUE CAME UP THAT NEEDED ATTENTION, AND BECAUSE OF THE PREVENTION PROGRAM I PAID ONLY FOR PARTS, NOT LABOR. THEY SERVICE MY HOME AND TWO RENTAL PROPERTIES.

I TOOK OFF WORK TO SPECIFICALLY MEET WITH THEM AND LOST TIME FROM MY OWN WORK FOR NOTHING. I WOULD NOT RECOMMEND THEM.

THIS WAS A PART OF OUR ANNUAL SERVICE CONTRACT. THIS WAS AN EXCEPTIONALLY GOOD BUY. THE SERVICE MAN WAS VERY FRIENDLY!

TECHNICIAN WAS VERY FRIENDLY. HE INVITED ME WATCH HIM PERFORM WORK. TALKED WITH ME ABOUT THE FURNACE AND THINGS TO WATCH FOR. REPAIRED AN AIR HUMIDIFIER UNIT THAT WASN'T WORKING. TALKED WITH ME ABOUT OPTIONS FOR PURCHASING A NEW HIGH EFFICIENCY HEATING SYSTEM. WILL DEFINITELY USE THIS COMPANY AGAIN.

INITIALLY, THE SECRETARY WAS VERY HELPFUL IN ASSESSING THE POSSIBLE CAUSES OF LOW HOT WATER PRESSURE. THE TECHNICIAN WAS VERY KNOWLEDGEABLE AND PLEASANT TO TALK TO. HE ARRIVED ON TIME AND COMPLETED THE JOB WITHIN THE ESTIMATED TIMEFRAME. ALSO, HE CLEANED UP AFTERWARDS. IN ADDITION, HE REPLACED A SHOWERHEAD AND FIXED A SINK POP-UP AT NO ADDITIONAL CHARGE. I WOULD DEFINITELY USE THIS COMPANY AGAIN.

FOLLOWED INSPECTION CHECKLIST (LEFT COPY), FOUND AND CORRECTED PROBLEM (DIRT IN ORIFICE), CLEANED HEATING SYSTEM, LEFT HELPFUL WRITTEN REPORT. 10% DISCOUNT FOR ANGIE'S LIST COUPON.

DID A GOOD JOB FOR A REASONABLE PRICE. THE JOB TOOK LONGER THAN EXPECTED, BUT WAS ONLY CHARGED FOR THE ORIGINAL ESTIMATE. THEY WERE LATE SHOWING UP, BUT THEY DID CALL TO LET US KNOW WHAT WAS GOING ON AND BROUGHT IN ANOTHER PLUMBER TO SPEED THINGS UP.

WE DIDN'T COMPARE PRICES. WORKERS CAME PUNCTUALLY, WHEN THEY SAID THEY WOULD. OFFICE CALLED ABOUT 15 MINUTES AHEAD TO LET US KNOW THEY WERE ON THEIR WAY. THEY WORKED QUICKLY AND KEPT WITH THE PROBLEM UNTIL WE WERE COMPLETELY SATISFIED.

WERE PROMPT AND EFFICIENT. LEFT NO MESS. PRICE WAS EXACTLY AS QUOTED.

THEY KNEW WHAT THEY WERE DOING. THEY WERE VERY KNOWLEDGEABLE , HONEST, AND DID A GREAT JOB.

THEY WERE ABLE TO CABLE ONE DRAIN FREE AND NOT THE OTHER. HE DID TRY TO CABLE FOR CLOSE TO AN HOUR AND TRIED TO PLUNGE FOR QUITE SOME TIME AS WELL. FINALLY SAID HE'D HAVE TO CUT OUT THE LINE AT AN ADDITIONAL COST OF $250. I PLUNGED AND CLEARED THE LINE AFTER HE LEFT AND CANCELLED THE FUTURE APPOINTMENT TO CUT OUT THE BAD AREA. OFFICE PERSONNEL IS EXTREMELY FRIENDLY AND HELPFUL. THE PLUMBER I REQUESTED WAS UNAVAILABLE AND WAS GIVEN ANOTHER EXPERIENCED PLUMBER'S NAME WHO WOULD DO THE WORK. TURNS OUT A DIFFERENT ONE WAS SENT. PLUMBER SENT SEEMED FAIRLY KNOWLEDGEABLE, BUT LACKED SOME EXPERIENCE AND WAS STILL IN SCHOOL. WASN'T SURE OF EQUIPMENT ON TRUCK, ETC. PRICES SEEMED COMPETITIVE. I'D USE THEM AGAIN IN THE FUTURE.

I LIKE THAT THEY ALWAYS SEND THE SAME PERSON TO WORK ON MY FURNACE. PRICE IS FOR 3 VISITS PER YEAR.

CONSCIENTIOUS, GOOD WORK. PROMPT AND RESPONSIVE. ADAPTABLE TO OUR NEEDS, AND I'LL BE CALLING THEM AGAIN

THEY DID A GREAT JOB. WE MIGHT REMODEL THE WHOLE BATHROOM, SO WE HAD HIM JUST DO A TEMPORARY FIX BUT IT SUFFICED. I BELIEVE HE ALSO GAVE US AN ANGIE'S LIST DISCOUNT.

THIS WAS INCLUDED IN OUR PURCHASE CONTRACT A FEW YEARS AGO. THE TIME FOR RECEIVING THIS FREE SERVICE HAD EXPIRED, BUT THEY CALLED TO REMIND US WE HAD NOT TAKEN ADVANTAGE OF THE FREE SERVICING AND ASKED IF WE'D LIKE TO SCHEDULE IT.