This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Business highlights
151 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Emergency Services Offered
Eco Friendly
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
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Reviews
4.6723 Reviews
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Showing 626-650 of 723 reviewsBrian N.
03/2025
home automation
 + -1 moreJamie was a great consultant
Description of Work: Cameras and security Monitoring
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Yes, I recommend this pro
$3,700
Karen M.
12/2024
home security systems
 + -1 moreADT was out the same afternoon.
Description of Work: Home security
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$85
Paul T.
09/2024
home security systems
 + -1 moreIt went all right.
Description of Work: Repair and install cameras
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
$2,500
Kristin K.
07/2024
home security systems
 + -1 moreGreat customer service!
Description of Work: Install alarm
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Yes, I recommend this pro
$100
Philip S.
06/2024
home security systems
 + -1 moreTimely and thorough service.
Description of Work: Replace old alarm system.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$150
Miguel I.
01/2024
home security systems
 + -1 moreGreat service.
Description of Work: Install fire alarms and cameras.
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Yes, I recommend this pro
Wade H.
09/2023
home automation
 + -1 moreI have not hired them
Description of Work: I've not hired them.
| Rating Category | Rating out of 5 |
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Paula W.
08/2023
home automation
 + -1 moreExcellent Service.
Description of Work: Installed a Security camera.
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Yes, I recommend this pro
$1,094.91
Melea G.
05/2023
home security systems
 + -1 moreIt went great.
Description of Work: Fire alarm installed
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
$30
Susan C.
02/2023
home automation
 + -1 moreI need a good service
Description of Work: surveillance camera
| Rating Category | Rating out of 5 |
|---|---|
| value |
Yes, I recommend this pro
HEIDI B.
11/2022
home security systems
 + -1 moreGood. Ty.
Description of Work: got fire protection and security set up.
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Yes, I recommend this pro
David H.
09/2022
home security systems
 + -1 moreDon’t have time to write a review
Description of Work: install new Alarm
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Yes, I recommend this pro
Annica D.
08/2012
home security systems
 + -1 moreThere are two pieces of equipment that they have. One you can run over the internet and the other is a SIM card that runs over the phone. I bought both of them and one did not work so I am returning that one. Everything else has gone smoothly. The monitoring is about $40 a month. You are also able to monitor this system over the internet. They also send out email messages which I like.
Description of Work: They provided me with the security equipment and also do the monitoring of the system.
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Yes, I recommend this pro
$120
Raymond N.
08/2012
home security systems
 + -1 moreIt seems to work fine. It is a wireless system so there is no wiring.
Description of Work: They monitor my security system.
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Yes, I recommend this pro
Yvonne B.
08/2012
home security systems
 + -1 moreIt has been fine. Their communication is not the best, but they are okay.
Description of Work: They monitor our security system.
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Yes, I recommend this pro
Teresa L P.
08/2012
home security systems
 + -1 moreThe service has gone fine. I had some problems with a sensor and they sent me free batteries overnight to make sure it was fixed. This was at no charge.
Description of Work: They do the monitoring on our security system.
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Yes, I recommend this pro
Julia S.
08/2012
home security systems
 + -1 moreIt has been great. We are very pleased with them. They are comparable in price and we have never had any issues.
Description of Work: They do the monitoring on our security system.
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Yes, I recommend this pro
Melissa F.
08/2012
home security systems
 + -1 moreWe are not happy with LifeShield. I don't know that the system is trustworthy. When they installed the system, they had to have two people come out, and it took 10 hours to install it. We ended up having to get another security system and now we are paying for 2. The LifeShield system is costing us $30 per month.
Description of Work: They installed our security system and also do the monitoring.
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$850
Response from ADT
Dan and Glenda W.
08/2012
home security systems
 + -1 moreVery well, system was ordered according to our needs. Do keep in contact, when needing help on setup, very helpful and courtesy, Called them several times, thought at first it would be difficult, however just basic DIY skills needed. I just didn't pay close attention to the instructions. I do have confusion problems, but I still got it done rather easily.
Description of Work: Installed a self install security system in our home. LifeShield gives you a form to see what best fits your personal need. You have a 30 day trial period to learn and test the system.We installed a system using high speed internet and VOIP. You can also select cellphone notification, however that is not feasible for us. They give you a certification of connection and setup with police and fire departments. User interface easy to use. Get customer service to help set up.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$198
Joseph M.
07/2012
home security systems
 + -1 moreThe alarm works good when the batteries are new my only issue is with the batteries and minor service concerns. The sensors drain the batteries very quickly and they need to be replaced at least every three to six months or sooner. LifeShield has given me the batteries at no cost and recently sent me 7 more and offered to replace any sensor which the battery runs out in with a 18 month period which is pretty nice. Dealing with LifeShield has been pretty easy so far, I had a few sensors fail and they replaced them with no issue, well they did forget to mail my siren detector and it was delayed a few weeks until I called and complained. They are an affordable alarm company, the equipment is cheap enough to cover your entire home without breaking the bank. I recommend a DIY system over ADT any day, another affordable provider is Front Point and they offer GE equipment. If you do get them I recommend a cellular back-up and a 2nd control panel to hide somewhere safe. This helps to avoid the crash and smash, if the crook can't find and destroy the control panel within the 60 second delay the alarm will work if they find all the panels then your out of luck. Any system can be crashed and smashed.
Description of Work: I purchased an alarm system with 2 control panels, a key chain remote, 7 open/close sensors, a siren sensor and a cellular back-up.
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$800
JANETTE C.
07/2012
home security systems
 + -1 moreIt was pretty good. I liked it. I would use them again.
Description of Work: I used LifeShield.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$65
Elliott C.
12/2011
home security systems
 + -1 moreResearched alarm companies and their products. Lifeshield (neé Ingrid) was a great match until I read their terms. I shook my head, disbelieving that I comprehended the terms as written and sent it to 2 different attorneys. Each confirmed that the terms were "not something I would sign, if I were you". Left my initial report on Angie's List. Was contacted by Ms. Ata, wrote my comments, had the attorneys review them (I didn't have the nerve to ask one of them to take the time to write their comments), and sent my comments to Ms. Ata on 11/22/2011. No reply, acknowledgement, or even a "no thanks" from Lifeshield. I can only surmise that the company is not interested in a contract whose terms actually obligate them to perform the services for which the client is obligated to pay.
Description of Work: Previously left a report describing my dissatisfaction with the contract terms (in a nutshell - Ingrid, which is now Lifeshield, indemnified itself for any acts committed or omitted by itself and/or agents - including a failure to contact police or emergency if the monitoring company/employee was drunk, high, or plain stupid). Lifeshield's Heather Ata then contacted me by email (copied and pasted): Subject: LifeShield Home Security Date: Wed, 9 Nov 2011 22:12:46 -0500 From: [email protected] To: emcandbebe Mr. Cohen, My name is Heather Ata, Vice President at LifeShield Home Security. I was recently reviewing your account and noticed that you had an issue with the contract. If you can specifically cite what sections you feel need to be changed. I would be more than happy to consider revisions. I look forward to hearing from you. Regards, Heather Ata VP Marketing, Sales, and Customer Experience Follow us on Refer Friends And Family to LifeShield And Earn FREE Service I spent hours reviewing the contract and making comments next to virtually every section and had it separately reviewed by two attorneys, who each felt the contract's terms were so one-sided that it bordered on unconscionable. I sent my comments on 11/22/2011 to Ms. Ata, inviting her to reply so we could discuss/negotiate our differences. More than 30 days later, I have not had the courtesy of a reply - or even an acknowledgement. For those interested in this company, please make certain that you (or your attorney) thoroughly review their contract - it may save you time, money, and your peace of mind.
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Response from ADT
Elliott C.
11/2011
home security systems
 + -1 moreSpent a lot of time researching companies and types of systems. I found the equipment of InGrid (Note: This company is now called Lifeshield and is based in Yardley, PA) to have some features not available elsewhere (Siren that sounds and alerts when your existing smoke detectors trip, eliminating need to buy multiple smoke/fire detectors from alarm company). I contacted the company and discussed many issues, selected the equipment, gave my credit card info, and received the contract to review and approve. That is where the experience went horribly wrong. I had 2 attorneys review the contract and was advised that I should decline the service because the contract afforded me no rights, and indemnified Lifeshield (InGrid) from virtually everything, including gross negligence committed by them (or their agent/assignee). Because I wasn't able to view the terms of service (contract) until after I had provided my payment info, I wasted several hours of my time. Had I had the chance to read the terms at the outset, I would have known that the terms were not acceptable to me.
Description of Work: No services purchased
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Roger R.
06/2011
home security systems
 + -1 moreIt was a self setup and I had it up and running in about an hour. It's about half the price of ADT. I've been really happy with it so far.
Description of Work: Provide my home security system
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Yes, I recommend this pro
ALAN P.
04/2009
home security systems
 + -1 moreInGrid Home Security will be taking over the monitoring of my system. The help desk was really helpful in talking me through the procedure to get my system up and running. I am increasing my usage of InGrid Home Security.
Description of Work: I got 10 monitors from InGrid Home Security. I got the self monitoring system.
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Yes, I recommend this pro
$250
Contact information
3750 Priority Way South Dr, Indianapolis, IN 46240
http://protectmyhome247.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayDeals
Licensing
Bonded
Insured
No License Required for Trade
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Home Security Systems,
Home Automation
FAQ
ADT is currently rated 4.6 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
ADT accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, ADT offers free project estimates.
No, ADT does not offer eco-friendly accreditations.
No, ADT does not offer a senior discount.
Yes, ADT offers emergency services.
Yes, ADT offers warranties.
ADT offers the following services: We are a nationwide provider of ADT-monitored home security systems. Available equipment options include: digital keypads, mobile app control, motion detectors, door sensors, window sensors, wireless keychain remotes, doorbell cameras, indoor cameras, outdoor cameras, cellular network connectivity, high-decibel sirens, smoke detectors, carbon monoxide detectors, flood sensors, and smart home automation.
We do not sell, service, or install the following: third-party home security equipment, third-party camera systems, commercial security systems, commercial fire systems, CCTV systems, self-monitored security systems or window bars.
Contact information
3750 Priority Way South Dr, Indianapolis, IN 46240
http://protectmyhome247.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day