Vogt Carpet One Floor & Home

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very good

THE WORK IS VERY BEAUTIFUL. THE INSTALLER, ROGER, DID AN EXCELLENT JOB. THERE WAS A LOT OF CUTTING AND PIECING. HE WAS VERY EASY TO HAVE AROUND THE HOUSE. THIS WAS A VERY LARGE, COMPLICATED JOB. HE WAS PROFESSIONAL, PLEASANT AND PATIENT. THE SALESPERSON WAS VERY HELPFUL AND CONSIDERATE WITH THE TILE SELECTION AND GAVE GOOD SUGGESTIONS WHEN HE CAME OUT TO MEASURE. HE WAS ALSO VERY PROFESSIONAL, PLEASANT AND PATIENT.

I CALLED THEM FOR A QUOTE, FOR AN INSURANCE CLAIM. THEY CAME BACK WITH A QUOTE THAT SEEMED HIGH, SO I CALLED THEM BACK TO GET A BREAKDOWN OF COST, AND THEY NEVER RETURNED MY CALL. IF THEY DID NOT WANT TO DO THE WORK, IT WOULD HAVE BEEN MORE PROFESSIONAL TO CALL ME BACK AND TELL ME, RATHER THAN SIMPLY IGNORING THE CALL.

PROFESSIONAL INSTALLATION AND CLEAN-UP BY ERIC THE INSTALLER AND HIS PARTNER. THE MANAGEMENT FOLLOWED UP WITH A PHONE CALL TO ASSURE WE WERE SATISFIED WITH THE INSTALLATION. WE RECEIVED A THANK YOU MESSAGE BY MAIL. THE PRICING WAS VERY COMPETITIVE.

THE PERSON VOGT SENT OUT TO MEASURE OUR HOME MISSED ONE ROOM BY 15 INCHES.

INSTALLERS DID A GREAT JOB. THE ONLY REASON ALL OF MY RESPONSES WEREN''T A ''S WAS BECAUSE I HAD DIFFICULTY GETTING AN ESTIMATE FROM THE SALES REP.

I WAS REALLY CONCERNED ABOUT THE COLOR AND THEY WERE NICE ENOUGH TO UNROLL IT BEFORE THEY LAID IT SO I COULD CHECK TO MAKE SURE IT WAS THE RIGHT COLOR. FOR THE SAME CARPET AND THE SAME SERVICE THEY GAVE ME THE BEST PRICE. WHERE THE CARPET MET THE STONE IN THE FOYER, I NOTICED A LITTLE GAP AND THE INSTALLER CAME RIGHT OUT AND WAS VERY NICE ABOUT WORKING TO REPAIR IT.

THEY HAVE DONE OTHER TILE AND CARPET WORK AND HAVE DONE A GREAT JOB. THEY HAVE DONE 4 JOBS FOR US.

THEY HAVE DONE OTHER TILE AND CARPET WORK AND HAVE DONE A GREAT JOB. THEY HAVE DONE 4 JOBS FOR US.

JEN WAS GREAT TO WORK WITH. SHE ASSISTED US WITH CHOOSING THE COLORS AND PATTERNS, AND WITH THE TILE SELECTION. THE INSTALLERS DID AN EXCELLENT JOB AND WERE VERY CLEAN AND NEAT. VOGT PROVIDED US WITH VERY PERSONAL AND PROFESSIONAL SERVICE. WE HANDED OVER THE KEY TO THE HOUSE, AND THEY TOOK CARE OF EVERYTHING FOR US. THE WHOLE PROCESS WAS FUN AND THE RESULTS - PERFECT!

DID EVERYTHING ABSOLUTELY PERFECTLY

CHANGED APPOINTMENT 3 OR 4 TIMES. LEFT MEMBER WITH BOXES OF WRONGLY SHIPPED (BUT PAID FOR) MATERIAL. MEMBER FEELS PRICE WAS A FACTOR IN THEM NOT GOING THROUGH WITH THE JOB. MEMBER FOUND ANOTHER COMPANY.

TWICE I HAVE TRIED TO DO BUSINESS WITH THIS COMPANY IN THE LAST 3 MONTHS, FIRST FOR WOOD FLORRING, THEN CERAMIC TILE. THE FIRST TIME THE SALESPERSON DID NOT SEEM KNOWLEDGEABLE AT ALL AND WOULD JUST PULL OPTIONS OUT OF THE AIR. THE SECOND CONTACT WAS TO PUT TILE IN MY KITCHEN, WHEN I REQUESTED A QUOTE, SHE SAID THEY WOULD PREFER ME TO COME IN AND PICK OUT SAMPLES BEFORE THEY COME FOR A QUOTE. I TOLD THEM I HAD ALREADY BEEN IN AND WOULD LIKE FOR THEM TO COME OUT, SHE WOULD NOT COOPERATE WITH ME.FINALLY I SAID IF THEY COULD NOT COME OUT AND GIVE ME A QUOTE, I WOULD GO ELSEWHERE, AND SHE HUNG UP ON ME. EVEN IF THE INSTALLATION AND PRODUCT IS TOP QUALITY, I COULDNT GET PAST THE SALESPERSON.

CALLED FOR AN ESTIMATE, THEIR PRICES WERE 3 TIMES HIGHER THAN EVERYONE ELSE. I TOLD HER SO AND SHE BECAME EXTREMELY RUDE AND SLAMMED THE PHONE DOWN, HANGING UP ON ME.

NICE SELECTION, FAIR PRICES, GREAT TO WORK WITH

RANDY THOMPSON CAME OUT ON SUNDAY AFTERNOON AND FIXED IN A BOUT 2 HOURS. HE DID A GREAT JOB, WAS COURTEOUS, AND REASONABLY PRICED. THUMBS UP.

VERY GOOD, BIG JOB THAT TOOK A LONG TIME, RESPONSIVE AND ALSO DID EXTRA THINGS

THEY DID A GOOD JOB BUT THEIR TIMELINESS WAS NOT UP TO PAR. WOULD PROBABLY NOT USE AGAIN.

NEVER CALLED BACK AFTER NUMEROUS TIMES.

VERY UNPROFESSIONAL. ONLY WANTED TO SELL HIGHEST CARPET $1000 MORE THAN OTHERS. CHARGED SAMPLES TO HER VISA.

INSTALLER WAS FANTASTIC, VERY CONCERNED NOT TO TRACK IN ANYTHING INTO MY HOUSE