Quality Floor Refinishing

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Floor Cleaning and Waxing

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Transform your home with Quality Floor Refinishing. Our family-owned business has been operating for over 30 years, providing top-notch hardwood floor refinishing services in Northwest Indiana. Trust our expertise to bring new life to your floors. Contact us today!

Business highlights

45 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Installation, sanding & refinishing of hardwood floors.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.886 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 86 reviews

Mick R.
06/2021
5.0
hardwood floor
  + -1 more
Really excellent work at a fair price. Would definitely use them again.
Description of Work: Refinish Hardwood flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Sheila S.
06/2021
5.0
hardwood floor
  + -1 more
Great job! On time and they made the refinishing less stressful and easier to live in our home while work was being done! Floor turned out beautiful!
Description of Work: Refinish Hardwood flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Jamie W.
06/2021
4.0
hardwood floor
  + -1 more
They did an amazing job on refinishing my hard floors. However, they were a bit messy. Trash bags from the job was left on the front lawn after the job & we found some paint damage on our kitchen cabinets later (luckily it was a quick touch up since we had the cabinet paint on hand). While we were told that dust would be minimal, there was significant dust all over our walls & cabinets that required a deep clean afterwards. I would hire again because my floors really did look amazing, but I would set better expectations on cleanliness.
Description of Work: Refinish Hardwood flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff P.
06/2021
5.0
hardwood floor
  + -1 more
The floors look fantastic. Very pleased. Was disappointed they would not move furniture back when finished. But, yes, would hire them again.
Description of Work: Refinish Hardwood flooring
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,000

Craig C.
06/2021
5.0
hardwood floor
  + -1 more
They did a great job with no mess. Our floors were faded, scratched and in dire need of a new look. We had them stained a more modern color and the shine is bright and consistent. My wife is happy!
Description of Work: Floor refinishing
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Quality Floor Refinishing
Thank you we appreciate it

Dave and Kara P.
06/2021
5.0
flooring contractor
  + -1 more
Excellent communication, prompt and efficient service. The floors look great!
Description of Work: sand, stain, polish hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Response from Quality Floor Refinishing
Thank you we appreciate your business

Tamiko S.
11/2020
5.0
hardwood floor
  + -1 more
Excellent work. Friendly & Knowledgeable We will hire them again
Description of Work: Refinish Hardwood flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Deborah W.
10/2020
5.0
hardwood floor
  + -1 more
Very well. Pleased with services, and price was very reasonable. But most importantly, they did an excellent job refinishing the floor.
Description of Work: Kitchen wood floor refinished

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

dave D.
10/2020
5.0
flooring contractor
  + -1 more
It went great! They did a beautiful job!
Description of Work: Refinish family room 325 sq ft
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Quality Floor Refinishing
Thank you [Member Name Removed] we appreciate it

Christine W.
05/2020
5.0
hardwood floor, floor cleaning
  + 0 more
Paul and his son did an excellent job!!! They were very flexible with working around my schedule and accommodating, polite and did beautiful work on my floors. They brought life back into them and restored them to their natural beauty! Very pleased with their work and if you need your floors refinished look no further than Quality Floor Refinishing.
Description of Work: Hardwood floors refinished in living room, 3 bedrooms and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,795

Hyacinth B.
08/2019
5.0
hardwood floor
  + -1 more
Work was satisfactory. Done on time. Communication was effective and timely.
Description of Work: Hardwood floor refinishing in 3 BdRm house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Daniel G.
05/2019
5.0
hardwood floor
  + -1 more
Hired to refinish a bedroom floor. We were in a bit of time crunch and Paul was able to accommodate. The price was very reasonable and they did a fantastic job. We are very pleased with how it turned out and would certainly recommend.
Description of Work: Floor refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John F A.
10/2018
3.0
hardwood floor
  + -1 more
Quality Floor Refinishing only does refinishing. They did refer us to an installer who never returned our phone call.
Description of Work: Wanting to replace 30sf of tile with hardwood flooring

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0


Tien D.
03/2018
5.0
hardwood floor
  + -1 more
Quality Floor Refinishing was great! They were responsive and punctual. We had a little over 500 sq feet of floor refinished and it is beautiful. The carpet had been on there for years and when we pulled it up there were lots of stains, discolorations, some gaps between a few of the planks and sticky, gross carpet padding stuck to it. I had my heart set on natural floors but it did not look possible. Quality Floor Refinishing was able to make it happen. They sanded them down in a morning and trough finished them. They were able to leave them natural, which is what I wanted, and saved me the time and money for a stain. Highly recommended.
Description of Work: Hardwood floors refinished

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Catherine L.
12/2017
5.0
hardwood floor
  + -1 more
I highly recommend Quality Floor Refinishing, they did an excellent job, price was very competitive and most importantly, they knew exactly what they were doing. The finished job was beautiful, finished on time and I would use them again in a heartbeat.
Description of Work: Refinished 1000 sq. ft flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Lorie C.
12/2017
4.0
floor cleaning
  + -1 more
Great job! Floors are beautiful and should last a long time.
Description of Work: Sand & stain 2 berm rental

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Ignacio N.
07/2017
5.0
hardwood floor
  + -1 more
They delivered on what was agreed on. I would recommend them.
Description of Work: Floors refinished

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Timothy T.
05/2017
5.0
hardwood floor
  + -1 more
Wonderful. I couldn't be any happier..
Description of Work: If you need your floors refinished, trust me, try Quality. They brought my floors back to life, and I couldn't be any happier. Thank you Angie's list...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Dan D.
05/2017
1.0
hardwood floor
  + -1 more
called and set up appointment...... they called back a few times just to figure out when they can come over for an estimate....once they decided, an appointment was made.....but they never showed up. No Call nor email.
Description of Work: install new hardwood flooring in den and 3 bedrooms.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Quality Floor Refinishing
I'm not the installer you called. [Member Name Removed] call me I don't have your phone number

David & Lauren T.
01/2017
5.0
flooring contractor
  + -1 more
Paul & David were always on time. Communicated the job to us throughout project from start to finish only took 4 days, results were absolutely beautiful. We get so many complements on the floors.
Description of Work: Sanding and restoring of hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Lisa C.
11/2016
5.0
hardwood floor
  + -1 more
Paulo his company were on time and went right to work. They take pride in what they do. Quality work and reasonably priced. My floor looks fantastic and would recommend then highly. I will use them again in near future. Lisa Gamblin.
Description of Work: Oak Parquet sand & refinish.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Cherie J.
08/2016
5.0
flooring contractor, hardwood floor
  + 0 more
Awesome! July 30, 2016. I would highly recommend "Quality Floor Refreshing" to anyone who needs this service. I had originally gotten the phone number from my neighbor. I had no idea they were located in Indiana, so if I did see them on Angie’s list I probably passed over it for the mere fact that I am in Chicago. When I did call, Paul Surprenant promptly returned my calls. It was then that I found out they were in Indiana. However, he told me if I could not find anyone else locally, he would be more than happy to come out, and that's what happened. I had a small bedroom and closet floor (hardwood) that I wanted refinished. His son Dave and co-worker came out, sanded the floors and put its first coat of urethane on. The next day, Dave installed new pre-promised quarter rounds in the room and closet and completed the 2nd coat of urethane. They were very professional. I could tell they knew how to do the job and do it right, in, out, no nonsense! Over. Return calls – A In-put – A Professional – A Neat, no mess – A Fair price – A And to think I almost gave up on my ever getting the floor done and was ready to just re-carpet it! Sincerely, Cherie L Junko P. S. This company is definitely on my list of someone I would recommend, and believe me, that list is not very big.
Description of Work: Sand down hardwood floor in small room & closet. Put down 2 coats urethane. Install new preprined quoter rounds in room and closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Eric W.
07/2016
2.0
flooring contractor
  + -1 more
A partner of the company came out to measure the square footage of the area to be floored. Several days later and after a few calls to the person that came out, they finally got back to me. They quoted me a price that I thought was a little high, so I asked if they would come down in price if I removed carpet and prepared the flooring for them. The owner said he would get back to me. Yet after several days and un-returned phone calls I gave up and found a better quote from a verified Angie's List contractor. I was very pleased Quality Flooring did not do my work.
Description of Work: Came out to measure square footage of flooring to be installed.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
punctuality
1.0

$2,400

Response from Quality Floor Refinishing
[Member Name Removed] My name is Paul and I am sorry but I was never at your house. I think you have me mixed up with Quality Floors & Carpet in Crown Point. This has happened before. I am Sorry

Tina M.
02/2016
5.0
hardwood floor
  + -1 more
Easy-called, estimate over phone, came did job. Done! (1-2-3)
Description of Work: Sand & refinish hardwood flooring-also removed glue from previously tiled area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,180

Christopher & Rayna S.
12/2015
5.0
hardwood floor
  + -1 more
We contacted the company to refinish my dad's new floors. He is older and we were worried about the cost and getting someone trust worthy to do the job. The people who lived in the house before him clearly had several large dogs and the floors were scratched to what we thought was beyond repair. We contacted Quality Floor Refinishing and set up an appointment and Paul walked us through every step of the appointment. Two service men showed up to do the job and I thought that they were way under staffed for the job. To my surprise my floors were done in no time and they perfectly matched the new floor stain to my built in bookcases. I can't recommend this company highly enough.
Description of Work: Refinished, stained and restored multiple wood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Contact information

9607 Bryan Pl, Crown Point, IN 46307


Service hours

Sunday:
7:00 AM - 10:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Floor Cleaning and Waxing

FAQ

Quality Floor Refinishing is currently rated 4.9 overall out of 5.

Sunday: 7:00 AM - 10:00 PM

Monday: 7:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 7:00 AM - 10:00 PM

Saturday: 7:00 AM - 10:00 PM

Quality Floor Refinishing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Quality Floor Refinishing does not offer free project estimates.
No, Quality Floor Refinishing does not offer eco-friendly accreditations.
No, Quality Floor Refinishing does not offer a senior discount.
Yes, Quality Floor Refinishing offers emergency services.
Yes, Quality Floor Refinishing offers warranties.
Quality Floor Refinishing offers the following services: Installation, sanding & refinishing of hardwood floors.

Contact information

9607 Bryan Pl, Crown Point, IN 46307


Service hours

Sunday:
7:00 AM - 10:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM