Appel Heating & Air Conditioning

VERY RUDE. TALKED DOWN TO MEMBER. WOULD NOT GIVE QUOTE TO WIFE.

BELIEVE ME I RESEARCHED THIS ALOT BEFORE HAND, AND THEY WERE NOT STRONG-ARMING IN THEIR SALES, VERY GOOD RECORD WITH PEOPLE I KNEW, AND DID GREAT WORK.

I WOULD HIGHLY RECOMMEND THEM TO ANYONE. KEN APPEL CAME OUT PERSONALLY AND WAS SO HELPFUL. FEEL WE GOT A FAIR PRICE AS WELL. THE SERVICE MEN WERE VERY POLITE AND KNOWLEDGABLE.

WE HAVE USED APPEL FOR YEARS AND EVERYONE IS FRIENDLY. WHEN OUR HEAT STOPPED WORKING RECENTLY, THEY PROVIDED SERVICE IMMEDIATELY.

CAME OUT FOR EMERGENCY SERVICE. THEY WERE VERY GOOD.

THE WORKERS WERE VERY PROFESSIONAL. THEY WERE CAREFUL TO PROTECT THE FLOORS AND CARPETS.KEN APPEL WAS VERY RESPONSIVE DURING THE SALES PROCESS, HE ALWAYS FOLLOWED UP AND DID WHAT HE SAID HE WOULD. HE WAS ALSO VERY PROFESSIONAL AND POSITIVE AT ONE POINT WHEN I SAID I WAS GOING TO USE ANOTHER COMPANY, I LATER FOUND OUT THAT COMPNAY HAD LIED TO ME, SO I CALLED KEN BACK AND WENT WITH HIM. I WAS VERY PLEASED WITH THE ENTIRE PROCESS AND WOULD HIGHLY RECOMMEND APPEL.

THE MEN WERE ALL VERY COURTEOUS . THEY ALSO HAD TO REMOVE A HUGE OLD OIL FURNACE.

I CALLED THEM AT 4:00 AND THEY WERE THERE BY 5:30. THEY HAD A GREAT RESPONSE TIME. I WOULD HIGHLY RECOMMEND THEM.

THIS COMPANY DEFINITELY LIVED UP TO ITS A RATINGS. THEYRE A SMALL, WELL-ESTABLISHED, FAMILY OWNED BUSINESS AND EVERYONE I TALKED TO WAS EXTREMELY HELPFUL, COURTEOUS, AND KNOWLEDGABLE. THE OWNER, MR. KEN APPEL, CAME TO GIVE US AN ESTIMATE AND EVEN RETURNED A SECOND TIME TO HELP ME MAKE A DECISION WHEN I HAD ADDITIONAL QUESTIONS REGARDING THE SIZE AND TYPE OF FURNACE I NEEDED. THERE WAS NEVER ANY HIGH PRESSURE AND NO DISSING OF OTHER COMPANIES. THEY WERE VERY HONEST ABOUT WHAT THEY CAN AND CAN NOT DO AND HAVE AN EXCELLENT WEBSITE THAT REALLY HELPS POTENTIAL CUSTOMERS GET TO KNOW THEM. THEIR PRICES SEEMED FAIR AND WERE COMPETITIVE WITH OTHER ESTIMATES. THE INSTALLATION WAS PERFECT AND EVERYTHING SEEMS TO BE OPERATING AS IT SHOULD. THE INSTALLERS WERE 10 MINUTES EARLY AND FINISHED WHAT THEY HAD ESTIMATED TO BE AN "ALL DAY JOB" BY MID-AFTERNOON. THEY EXPLAINED EVERYTHING IN DETAIL AND CONSULTED WITH ME SEVERAL TIMES AS TO HOW I WANTED CERTAIN ASPECTS OF THE INSTALLATION DONE.

THEY WERE COURTEOUS AND FRIENDLY, NEAT AND WELL-EQUIPPED, AND OBVIOUSLY KNEW EXACTLY WHAT THEY WERE DOING. THEY WERE RESPECTFUL OF MY HOME AND CAREFUL NOT TO DAMAGE ANYTHING. I WOULD RECOMMEND THEM TO ANYONE WITHOUT HESITATION. YOU CAN ADD MY NAME TO THEIR LIST OF FANS!!

EXPLAINED ALL MY OPTIONS, VERY PROMPT,

CALLED APPEL AFTER USUAL FOLKS HAD SAID IT NEEDED A NEW CIRCUIT BOARD FOR $800 OR A NEW FURNACE FOR $2,500. APPELS TECH FIXED IT EAISLY AND IT HAS WORKED FINE EVERY SINCE.

CUSTOMER COULD NOT SEEM TO SAY ENOUGH GOOD THINGS ABOUT COMPANY. COMPANY LOANED WINDOW AIR CONDITIONER.

EXPERISE & PROFESSIONALISM EXCELLENT. DID MORE THAN REQUIRE TO INSURE QUALITY REPAIR.

VERY NICE WORK. HAVE USED BEFORE FOR A/C, ALWAYS IMPRESSED. WILL USE THEM AGAIN.

MOST PLACES WONT EVEN GET BACK WITH YOU ON A SATURDAY, LET ALONE TRY TO HELP YOU FIX THE PROBLEM ON THE PHONE. WE WILL DEFINITELY USE AGAIN!!!

PAUL IS VERY FRIENDLY AND COURTEOUS

VERY GOOD. SCOTT APPEL WAS SALES PERSON AND HIS CREW WORKED IN A TIMELY FASHION. VERY PLEASED.

THE COMPANY WAS ON TIME AND THE RETURN PHONE CALL THE NEXT MORNING WAS PROMPT AND VERY PROFESSIONAL. HOWEVER, THE EVENING THAT I CALLED AT 5:05 THE PERSON WHO ANSWERED THE PHONE COULD NOT EVEN TELL ME HOW MUCH MORE EXPENSIVE IT WOULD BE TO HAVE SOMEONE COME OUT THAT EVENING. THE TECH SENT DID HIS JOB, HOWEVER WAS NOT OVERLY POLITE OR COURTEOUS.

VERY KNOWLEDGEABLE. WONDERFUL WORK.

SPECIAL UNIT FOR MOLDS AND MILDEW, RE WIRED IT ALL, INCREDIBLE JOB , FAMILY HAS SERIOUS ALLERGIES AND REQUIRES THIS.

GREGG WAS FRIENDLY- FOUND A PROBLEM AND INFORMED US WHAT WE NEEDED TO DO ABOUT IT. THE PROBLEM REQUIRED A LEAK SPECIALIST FROM THEIR OFFICE, AND GOT PROMPTLY SCHEDULED

IT TOOK 2 CALLS TO ACTUALLY FIX, BUT THE END RESULT WAS GREAT

NOT ONLY DID THE SERVICEMAN APPEAR WHEN HE SAID HE WOULD (TO THE MINUTE), AND DO A THOROOUGH JOB, HE CLEANED UP AFTER HIMSELF ANDPROVIDED ME WITH A LOG TO KEEP RECORDS OF FUTURE SERVICE CALLS.

THEY RETURNED MY CALL WITHIN AN HOUR ON A SUNDAY. THEY WOULD HAVE COME OUT ON SUNDAY IF IT WAS NECESSARY. THE REPAIR MAN CAME AT THE TIME AGREED AND EXPLAINED THE PROBLEM.