Perma-Seal Basement Systems

I appreciated everything Don from Perma-Seal Basement Systems did. He took his time and explained everything. I believe I will never be able to do what I want at the cost of it. He was very professional and very good to deal with. I would hire the company, but I can't because of the cost. The job that they were going to do was just outrageously complicated. The experience was fine I just didn't have any work done. If I could use them I would feel comfortable using them.

They did a good job! They finished the job on time, when they said they would. They were courteous, clean, and explained everything.

We have used them for several projects in the basement. They are always efficient, reliable, and punctual. Furthermore, they clean up after themselves and do good work. The new windows are great.

The Perma-Seal salesman Robert Barscewski was very helpful with explaining the problem and the reason for it, and providing an estimate for repair. The work was done in two parts, one to level the foundation, which was repair a cracked and sinking corner of our house by boosting it up about 1.3 inches, and then part two leveling the flooring so that the U-shaped bend in the floor would be corrected and the floor would lay flat. All of this was done because our house painter, an independent contractor, suggested that we take care of this so that the cracks in the wall boards would stabilize. Then his repairs to the cracks in the wall boards would stay fixed and not continue to open up over time. We especially appreciated the foreman of the work crew, who came into the house and made sure that everything was done to our satisfaction. He was there for both the foundation leveling and the floor leveling. He was very courteous as well as experienced at this type of work.

The initial quote process was fast, friendly, and painless. As for the work itself, Permaseal arrived on time and quickly had the fix in place. I've waited over a year to write the review just to make sure, but so far it's been dry as a bone down there. Upon initial inspection it looks like the previous owner attempted their own fix prior to this, but clearly that didn't work out too well! My only gripe (minor) is that it took a month between the time I said "go" and their availability to do the work. I guess that speaks to the companies popularity though, and being busy is good for business.

They were a professional crew of two who cleaned up after themselves, and answered any and all questions about the injected materials, etc. I like the way the salesman handled the transaction, and they guarantee the work. If I had any leak from the area they patched, they would continue to work to resolve it so it didn't leak, and I believe they would. Has not leaked in over 8 months since they did the work. Very pleased, and would recommend them for basement work to anyone. DO - 1. Prepare the area by removing anything that would inhibit their access 2. If you had a rug in the area, check it for mold or mildew on the bottom. Even small leaks can cause problems enough to affect allergies if rug keeps getting partially wet. 2. If worried about concrete dust or mess from them removing debris from cracks before sealing, take plastic sheeting and enclose the area like a tent, leaving room for them to work. I found little to no mess upon arriving home, and was very pleased. DON'T - Don't wait to get the problem fixed. It was less expensive than I thought, and backed by a good warrantee.

Perms seal did a great job. Drain tile is a messy project. The came in and were as clean as one can be. The only downfall with this project is that it is expensive. I would use perms seal again.

The workers were professional, and swift with the labor and clean up. Clean up was excellent considering is was a rainy day. Every thing work when tested and has worked very well since. I am pleased with the lifetime warranty and know they will be there if something is wrong. You need to remove anything against the perimeter walls of the basement, e.g., washer/dryer, cabinets, tables, workbench, etc. Good opportunity to clean and paint if needed.

I contacted Perma-Seal to evaluate my existing sump pump. Robert came out and was professional, punctual and educating. I had several questions for Robert throughout the evaluation and he took the time to show me what was causing my sump pump issues and how Perma-Seal could fix my problem. He provided several options and allowed for me to choose which one was best. Unlike other contractors, Robert was not a pushy salesman. He is a genuine professional who puts more emphasis on solving his customer's problems than trying to make a quick sale. About a week after the evaluation, a technician came out to my home and replaced my existing sump pump with a new primary and battery backup pump. The technician also addressed my concerns of a loud noise coming from the discharge pipe rubbing against underside of my floor joists. The technician installed bumpers and padding along the underside of my floor joists to reduce the vibration and noise. This was not within the scope of work; however, the technician wanted to make sure the job was done right and left me a satisfied customer. My pumps were installed in January 2012 and they have been working great. Based on my experience with Perma-Seal, I have referred them to two of my friends and had additional work performed this year by them at my home.

TONY GAGLIANO arrived promptly as promised and began a very thorough inspection which included both an exterior and interior exam. He took careful note of the water damage that we had sustained and then concluded that the water had NOT entered through the walls or flooring, but was in fact, from the pipes which had burst. He then spent another hour or so inspecting the surrounding grading, gutters, wall condition, mortar lines, etc..all areas from which water could cause future problems. He was extremely polite, thorough and professional and was not impatient with our endless questions. Based on his assurances, we were able to proceed with remediation of the damage and eventual refinish of the basement. He could have sold us an expensive repair of complete foundation excavation and sealing, drain tiles and sump pumps. Instead he provided us an honest evaluation, which resulted in zero money to Perma Seal. His inspection was free. It doesnt get anymore honest than this. I dont know the names of any other Perma Seal inspectors, but if I were looking for a thorough and honest evaluation, I would ask for Tony Gagliano. We thank him and apologize for the delay in providing this review.

I was happy with the service. It has not been a year yet. Overall, they were good with the explanations and stuff. How they interacted with me, I have no complaints. They were with in ballpark with everybody else. It was a little more than we thought it would be. My only complaint was, not a lot of the workers spoke English, the head guy spoke English, so I could ask him questions. But, I could not ask any of the other workers questions because they did not speak English. The communication was hard. They were on time. They cleaned up and everything. I would recommend them.

I was very, very pleased. He was very knowledgeable and informative. He did a fine assessment and repairs. I was very pleased in every aspect of the service. They did a real nice job and cleaned everything up when finished.

While I'm giving this company an A rating, I have to take a few points off for how long it took to get the job done, and the long scheduling times. I guess that just shows how busy the company is, especially with the wide variety of basement services they provide. The orignal work was contracted on 9/15/12, scheduled and installed on 10/19/12, and ultimately was completed on 12/5/12 since the plumbing disconnected from basement sink needed to be replaced by a plumber. That being said, it still is a worthwhile upgrade over our previous sump system. The old system was very loud, and recoiled with a huge thud as it shut off. It was also uncovered and unsightly. The new system is completely silent and covered. We opted to not have a backup battery added, since we have a whole house backup gas generator. We wish that we had this done years ago. It was worth the price and wait.

He came out and said he couldn't do anything for me.

The experience overall was good. They came when they said and very professional. I thought the sales pitch at the time of estimate was a little too much. They estimated over $2000 in potential repairs? Though I might do some of them in the future it just produces unwarranted anxiety. The day of the water sealing was quick and they cleaned up after themselves fairly good which I appreciated.

It was done very quickly and cleanly. The technology they have is very efficient and effective. I would use them again.

called company, they came out to measure and sceduled the job.did the job all in one day.

The sales person/technician was extremely thorough and gave us tips and helpful things to do that can prevent water seapage in the basement and other problems with our foundationa and drainage system. He gave us our options for fixing the problem and the cost of each option and then schedule the work to be done. The technician who came to fix the problem was very helpful and professional and completed the job within a reasonable time and did a great job.

They were on time and thorough but their pricing was very high. They were very expensive. They are a reputed company and their products were very good. I didn't choose them only for their high pricing. My overall experience with them was good.

Salesman came first. We explained the problem. He estimated that a seal would work, and quoted $250.00. We agreed on the spot. A workman came a few days later by appointment and filled the crack with a plastic epoxy, Took about 90 minutes. He cleaned up after himself, and the repair has held up ever since. Tom

Everything has gone well, and we're satisfied with the work.

I had my first year inspection this month. The man came out and I was very impressed. They not only answered all of my questions, but he checked to see what was causing an odor. He answered all of my questions and was very polite. He explained how I could prepay for my next-year inspection to make it a little less expensive.

It was a great experience. The Perma Seal representative walked me through all of the steps I could take to solve the leak problem even though it was not a Perma Seal project.

Permaseal repaireda crack in our basement foundation that had been incorrectly fixed by a previous owner. They were on time, quick and very reasonably priced.

Prompt, efficient, expert service.