We are a family owned business since 1998. We are fully licensed,insured and certified in carpet cleaning, upholstery cleaning, and water damage restoration. We also have a drop off plant for cleaning oriental and area rugs. Award winning.
Business highlights
27 years of trusted experience
Emergency Services Offered
Services we offer
Carpet cleaning, water damage restoration specialists, upholstery cleaning, in plant oriental & fine rug cleaning, tile & grout cleaning & sealing, carpet/upholstery protection.
They were little different from previous carpet cleaners and that they did not attempt to clean underneath furniture. I was little disappointed with that respect. I don't' remember the cost. As I recall they came right on time and I thought they did a good job. The fellow who came was nice. I would not use them in the future.
Description of Work: I used Action Cleaning Systems for carpet cleaning about a year ago.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$99
Response from Action Cleaning Systems Inc
sorry about that. Some heavy furniture can be tough for us to move. Next time please let us know. If it's movable there won't be a problem. thanks for the review
Patrick H.
01/2014
5.0
carpet cleaners
+ -1 more
It was great. He was just very friendly. It was a big deal purchase. I did not pay more than that. The price was fair. He was here when he said he would be here. He was very professional. He was a good small talker. Unfortunately, his business is actually pretty far away from my house. So I don’t know if he would come this far out again.
Description of Work: I used Action Cleaning Systems Inc for carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Action Cleaning Systems Inc
thank you!!
LINDA S.
01/2014
3.0
carpet cleaners
+ -1 more
He stated that we are out of his area and our money was returned. I dont' really remember when this took place.
Description of Work: Nothing
Rating Category
Rating out of 5
responsiveness
5.0
Response from Action Cleaning Systems Inc
Sorry we couldn't service your area
Amber P.
12/2013
3.0
air duct cleaning
+ -1 more
I did not use Action Cleaning Systems Inc
Description of Work: I bought a big deal through Angie's List. The representative did not want to come out to provide the service since he said we lived too far away. He refunded our money instead.
Rating Category
Rating out of 5
Response from Action Cleaning Systems Inc
We don't clean Air Ducts?
ROSALYN M.
12/2013
5.0
carpet cleaners
+ -1 more
They were excellent because of their service and reliability. They were professional. They did a good job on the cleaning.
Description of Work: I purchased a Big Deal coupon from Action Cleaning Systems to clean carpets for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Action Cleaning Systems Inc
Thank You!
Scott O.
10/2013
5.0
air duct cleaning, carpet cleaners, upholstery cleaning
+ 1 more
Service is always fast and thorough. He is well versed in all of the latest technology for cleaning and preventing mold problems which has been a major concern at my home. I recommend him with hesitation and will continue using his services in the future.
Description of Work: Steve has handled multiple floods in the finished basement at my home over the years and has cleaned the carpeting and upholstery throughout my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,150
Response from Action Cleaning Systems Inc
Thanks! It was my pleasure!
CISSY Z.
10/2013
4.0
ceramic tile, floor cleaning
+ 0 more
I don't think it was good as the lawn mower service that I had. They fix a leak for us and I think the result was not too bad because there is no more leaking.
Description of Work: I had a Big Deal for Action Cleaning Systems Inc.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$149
Kara B.
10/2013
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
Steve was very professional and really went the extra distance to educate me on rug cleaning. I had 2 rugs cleaned and they look fantastic!! You know he knows what he is doing and does not try and take advantage of you and up sell you at all. Thanks Steve!
Description of Work: I had 2 rugs taken and cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
chris H.
10/2013
5.0
floor cleaning
+ -1 more
They process was very smooth. There was a little residue the next day that I had to clearn up after but other than that everything was smooth and performed very well. My floors looked very clean.
Description of Work: They cleaned my tile floors in 3 locations in my house.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Janet H.
09/2013
4.0
carpet cleaners
+ -1 more
They did the carpet cleaning. They were good.
Description of Work: $119 for Carpet Cleaning with Deodorizing of Four Standard Areas!
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$119
Scott C.
09/2013
4.0
carpet cleaners
+ -1 more
I hired Steve to clean our second floor carpets before moving into our house. Steve is a great guy - very professional and very punctual. He was honest when telling he would not be the cheapest, and to be honest I didn't get any other quotes, so I can't confirm or deny that. He was at my house for three hours and charged $600 for the job. Given that I have nothing to compare the work to, I have to say I was not "blown away" with how clean the carpets got. Some spots where better but overall I was not impressed - maybe my expectations were too high? I don't know. When coloring with my son on the floor in his bedroom the smell of dog/cat urine is terrible - but some would argue cleaning the carpet won't get those smells out - which very well may be true. SO, if it doesn't look very clean and still smells like urine . . . maybe I should have gone with someone for $300 versus $600? In all fairness, Steve followed up with me the next day and I was honest with him and he offered to come back out and give it another shot. A real stand up guy - that's for sure.
Description of Work: Cleaned Carpet.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$600
Response from Action Cleaning Systems Inc
I appreciate the honest review. I really do give my clients honest expectations before I start. I didn't catch any stains or odor in that room or for sure I would have let you know as well. As far as the price goes, you did have over 1000 sq ft of carpet and 13 stairs. It is a lot of carpet. I can assure you that EVERYTHING was done to make sure your carpet was as clean as possible. There is a lot of misconceptions about carpet cleaning and carpet cleaning companies. Most of the larger companies who advertise a low price have to either: A. Sacrifice quality for the sake of time Remember that 80% of soil in your carpet is DRY. I always use a commercial vacuum and take my time in high traffic areas to be sure I remove as much dry soil as possible. B. Push up-sells and use scare tactics to uneducated consumers in order to drive up their final bill. Vacuuming, Pre-spray, deodorizer, optical brighteners, soft (acid) rinse, post-spotting are all included in my prices. The only thing I always recommend is our carpet and upholstery protector. I really believe in it or I would not have it on my truck. I wrote a consumer awareness guide dedicated to the education of my potential clients. You can find it on my website. C. Start-up companies that are inexperienced and un-educated about the nature of cleaning and the proper chemical properties that are involved. I have been in Business for over 14 + years and have invested well over $100,000 on education and equipment. I am certified though the IICRC and my company is a certified firm as well. I also carry the proper insurance so both of us are protected. I would download a copy of my Consumers Guide for carpet cleaning and challenge a few different companies on the phone or in person. $300.00 to clean that area is extremely low without cutting corners. I again THANK YOU for your opinion and honest review. If you want to contact me anytime with questions or concerns you can reach me directly on my cell phone @ 630-484-6573. Steve D'Aquila Action Cleaning Systems Inc. Action Rug Cleaning Inc.
Debbie A.
09/2013
5.0
ceramic tile
+ -1 more
Prompt, professional, very nice to talk to.
Description of Work: Cleaned tile for three bathrooms and a laundry room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$0.01
Response from Action Cleaning Systems Inc
Thank You!!
Adrienne O.
09/2013
5.0
carpet cleaners
+ -1 more
Awesome. I called Steve the day before we moved in to our new house and asked him to come out on short notice (the next morning). He made time for me, made it out and got the entire house sanitized and looking great
Description of Work: Cleaned and sanitized our entire house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from Action Cleaning Systems Inc
thanks for the awesome review! great meeting you and sincerely thank you for your business!
Merle R.
08/2013
5.0
ceramic tile, floor cleaning
+ 0 more
They did a good job. The work was completed quickly. It looked brand new when they were done.
Description of Work: Grout and tile cleaning all over the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Action Cleaning Systems Inc
it was my pleasure. thank you!!
DIANA G.
08/2013
5.0
carpet cleaners
+ -1 more
Excellent service and professionalism! Thanks Steve!!
Description of Work: Cleaned bedroom carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$116
Response from Action Cleaning Systems Inc
thank You!!
Marilyn B.
08/2013
5.0
carpet cleaners
+ -1 more
Arrived promptly, warmly greeted dog, cleaned stairs nicely. Left no mess of any kind. Nice guy.
Description of Work: Shampooed stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Action Cleaning Systems Inc
Thank You! I appreciate the business!!
Wendy T.
08/2013
5.0
carpet cleaners
+ -1 more
I did not use the service but found the advice extremely helpful.
Description of Work: Returned my calls promptly and gave excellent advice.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from Action Cleaning Systems Inc
Thank you for the review!
Diana W.
07/2013
5.0
carpet cleaners
+ -1 more
Steve kept me updated regarding arrival time. He was extremely courteous and professional. He cleaned the carpet with several methods to get it cleaner than it had been in years. He did not leave until I was satisfied with the work. I would definitely use his service again.
Description of Work: Cleaned very stained family room carpet and stairs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$158
Response from Action Cleaning Systems Inc
[member name removed], Thank You So much for the review! It means a lot to my company. It was my pleasure to meet you and work on that traffic lane.
Leon B.
06/2013
5.0
carpet cleaners
+ -1 more
He did a fantastic job. He went over and above what I expected them to do.The price was excellent.
Description of Work: We used Action Cleaning Systems Inc to clean the carpet. They washed it and detailed it, they put down some king of carpet guard and they removed the stains from the carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Response from Action Cleaning Systems Inc
Thank You!
Laura L.
06/2013
5.0
carpet cleaners, ceramic tile
+ 0 more
The ceramic tile in my house is about 23 years old and the grout was looking pretty dingy and dirty having never been cleaned. Steve of Action Cleaning Systems came out and worked his magic. My grout and tile look almost like new again! Steve is punctual, personable and very professional. He explained everything before he began and cleaned up upon completion. Action Cleaning also does carpet cleaning so I will definitely call Steve back for that job. I would not hesitate to recommend him to anyone.
Description of Work: Cleaned and sealed the grout of the ceramic tile in my foyer, hallway and powder room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Action Cleaning Systems Inc
Thank You (deleted member name)! That means a ton to me. It was a pleasure to work with you!! Awesome House.
Rosemary B.
06/2013
5.0
carpet cleaners
+ -1 more
We were very happy with them. They were professional, courteous, and cautious about the surroundings in our home. We definitely plan on using them again.
Description of Work: They cleaned our carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Action Cleaning Systems Inc
Thank You!!!!
Paul S.
06/2013
5.0
carpet cleaners, ceramic tile
+ 0 more
He showed up on time and did an excellent job. I will use him in the future.
Description of Work: Clean and seal our grout
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Action Cleaning Systems Inc
Thank You so Much!!
Linda M.
05/2013
5.0
carpet cleaners, ceramic tile
+ 0 more
Steve arrived promptly and we looked at the areas that needed work - everything. I had purchased 2 coupons for tile cleaning from AL. Steve went through each room and assessed the success of cleaning. He was up front on areas that would look better, but probably not look like new. He did an excellent job with what he had to work with. After completing the job he determined that the tile work did not require the two coupons I bought, so he told me to get in touch with AL and see about getting a refund.
Description of Work: Cleaned ceramic tile, grout and carpeting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from Action Cleaning Systems Inc
Thank You!!!!
JOE A.
05/2013
5.0
ceramic tile
+ -1 more
Excellent results and very professional service.
Description of Work: Cleaned grout in kitchen, hallway, and bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Action Cleaning Systems Inc
Thank You!!!!
Laura S.
05/2013
5.0
carpet cleaners
+ -1 more
Steve has been prompt and courteous in every interaction I've had with him. We have used Action Cleaning System several times. They're not the cheapest around, but he does and impeccable job and we like to support a small, local business over a large company whenever possible. Our carpets in our last house were ancient and contractor grade, but Steve somehow managed to make them look good every time. My apologies for the lack of price provided, I can't remember the cost for the life of me. I just remember that it was a bit pricier than some other quotes, though not prohibitively so.
Description of Work: Steam cleaned carpet in all rooms (tri-level home) and stairs
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Action Cleaning Systems Inc
(deleted member name), Thank You So Much for the Awesome Review! I'm sure you have heard this before: "The bitter taste of poor quality remains much longer than the sweet taste of a low price." My experience working with Angie's List clients like you has always been rewarding. Most expect a high level of customer service combined with high quality workmanship. It is my pleasure to work with you (deleted member name)! A big thanks from me and my family for the business!! Cheers, Steve D'Aquila 630-654-2084
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Graphic Design,
Water & Smoke Damage
FAQ
Action Cleaning Systems Inc is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 9:30 AM - 2:00 PM
Tuesday: 9:30 AM - 2:00 PM
Wednesday: 9:30 AM - 2:00 PM
Thursday: 9:30 AM - 2:00 PM
Friday: 9:30 AM - 2:00 PM
Saturday: 9:00 AM - 11:30 AM
Action Cleaning Systems Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Action Cleaning Systems Inc offers free project estimates.
Yes, Action Cleaning Systems Inc offers eco-friendly accreditations.
No, Action Cleaning Systems Inc does not offer a senior discount.
Yes, Action Cleaning Systems Inc offers emergency services.
Yes, Action Cleaning Systems Inc offers warranties.
Action Cleaning Systems Inc offers the following services: Carpet cleaning, water damage restoration specialists, upholstery cleaning, in plant oriental & fine rug cleaning, tile & grout cleaning & sealing, carpet/upholstery protection.