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SentrySecurity

4.8(
12
)

About us

Sentry Security specializes in the installation, service and monitoring of security and fire alarm systems, video surveillance and access control systems. We are one of Chicago's largest independent security companies, we have helped thousands of home and business customers fulfill their needs for effective security, asset protection, and peace of mind. Sentry Security delights customers by taking a personal approach to security. We focus on doing the job right, being fair and understanding, and developing strong relationships with our customers. We are proud to deliver quality products and superior customer care. At Sentry, our friendly customer care representatives will answer the phone - they are expertly trained to answer your questions and develop solutions around your specific needs. We take time to get to know you, and we are there for you.

Business highlights

Emergency services offered
31 years of experience

Services we offer

Sentry Security specializes in the installation, service and monitoring of security and fire alarm systems, video surveillance and access control systems.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.812 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
8%
2
0%
1
0%
Write a review
Showing 1-12 of 12 reviews
LAURA A.
Dec 2017
3.0
It took over 12 minutes to schedule an appointment -- the scheduler did not seem to be very organized, and I had to wait for over a week! On top of that, I was overcharged for the time actually spent at my home.
Mary W.
Nov 2015
5.0
Yes, I recommend this pro
unknown
MARK L.
Jul 2015
5.0
Yes, I recommend this pro
unknown
Paul R.
Dec 2014
5.0
Yes, I recommend this pro
unknown
Karen F.
Jan 2014
5.0
Yes, I recommend this pro
$84
.
Gregory S.
Nov 2013
5.0
Yes, I recommend this pro
$325
Very good communication with multiple members of the provider's team from initial contact, through scheduling and service. Very responsive and a very good technician for the actual onsite work.
Sue L.
Jan 2013
5.0
Yes, I recommend this pro
Our alarm was installed by a different company, so I can't evaluate them on that. Thankfully, the only experience I have had with Sentry Security so far is with false alarms. When I call in a false alarm, they always answer the phone promptly and are very courteous.
LESLIE T.
Jan 2013
4.0
Yes, I recommend this pro
$1,000
After our home alarm was damaged during a storm, the previous alarm monitoring company we used was difficult to work with so I consulted Angie's List.  After reading the good reviews of Sentry, I called and they were quick to respond, pleasant to work with and competitvely priced.  Two years, and I am still doing business with them.
Marlene M.
Jul 2012
5.0
Yes, I recommend this pro
$600
They did a terrific job with the estimate and their customer service is excellent.  Very responsive.  After using ADP for many years, the personal service has been very nice.
REGINA T.
Jul 2012
5.0
Yes, I recommend this pro
It went very well.  I put it in because of a robbery and I should have  waited until I wasn't so emotional.  I didn't pay attention to the legal bindings.  They are fair I am sure, it is only my needs and ability to pay that has changed.
ROSE S.
Mar 2010
5.0
Yes, I recommend this pro
Because our system was so old the newer remote was not compatible. Arnie, senior service technician, searched ebay for an older model. Andy, warehouse foreman, scoured the shelves for something that would work. Carla, office manager, stayed in touch with respect to what was being done to help us. Between the 3 of them, they came up with a remote control that worked. No other company would have gone to such great lengths to find something that was not readily available. Their service was beyond my expectations.
Anne C.
Jun 2003
5.0
Yes, I recommend this pro
$4,000
WE HAVE HAD A WONDERFUL RELATIONSHIP WITH THEM FOR 5 YEARS. EXTREMELY PROFESSIONAL AND MODERATELY PRICED. THEY WERE ALWAYS WILLING AND EAGER TO FIX SOMETHING THAT WE WERE UNHAPPY WITH. SHAWN THE TECHNICIAN INSTALLED OUR SYSTEM AND WAS VERY PROFESSIONAL AND EASY TO WORK WITH.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

SentrySecurity is currently rated 4.8 overall out of 5.

SentrySecurity accepts the following forms of payment: CreditCard

Yes, SentrySecurity offers free project estimates.

No, SentrySecurity does not offer eco-friendly accreditations.

No, SentrySecurity does not offer a senior discount.

Yes, SentrySecurity offers emergency services.

No, SentrySecurity does not offer warranties.