Quality Wood Flooring

First and foremost. Mark does all the work. He is the salesman, gives the bids, does the floors himself. There is no other staff. The price was better than the companies that have staff. My terms were simple. Once we agree on time to start, I have his undivided attention. He stays at my house does everything until her finishes. He shows up in the morning on time, and I asked him not to put any coats on my floors after 3PM, since it takes about 3 hours to dry enough to walk on and I wanted to come into my house at night. He did all this and more. He is very agreeable and I believe very knowledgeable on finishing wood floors. He booked me for a 5 days of work and finished one day early, Thursday morning he was gone at 10AM. I would recommend him to anyone.

Mark did an excellent job on our floors. We could not have been happier. We originally contacted another company recommended by Angie's List and they could not refinish our floors for months but got an estimate. We then called Mark and not only was he responsive and could come out weeks earlier, he was several hundred dollars cheaper than his competitor! We were beyond thrilled. We had just bought our house and wanted to move in as soon as possible. Mark even gave us an estimate with the carpet still down which is something many flooring companies would not do. We had him refinish and sand to a natural color our entire upstairs (4 bedrooms) as well as the stairway. The results are AMAZING. We did not know how the floors would look since they have been under carpet for about 50 years but he did a great job. There was some water damage but most of that sanded out. The floors are smooth and beautiful. We went with the sateen finish recommended by Mark since it was more durable and it looks great. Perfect for bedrooms. If we ever had another sanding project, we will use them again. I will also recommend him to all my friends.

As with my first experience with Mark, everything went fantastically. He called the day-of to let me know he was on his way, arrived on time, and set up quickly. On the first day, he managed to sand two floors with an absolute minimum of dust--which he cleaned up. One of the floors was BADLY stained, but Mark got all but the faintest trace of that stain out of the floor without leaving any pitting or grooves of any kind. Mark then stained both floors a GORGEOUS dark color (called "Kona"), and did a beautiful, smooth job of it. I had asked for polyurethane on these floors, and Mark let me know that it would stink like nothing you'd believe, but also everything he could to ventilate things and prevent any problems. He set up fans and venting and let the floors dry overnight. He accomplished all of this on Day 1! For Day 2, he came, buffed the floors down, and then applied the high-gloss sealant to make the floors really shine. He explained curing times and when we could move things back into the rooms, and then he did a final round of clean-up. I couldn't be happier. The floors look better than they did when they were brand-new.

This was a FANTASTIC crew to work with. All of my questions were answered thoroughly on the phone, and the appointment was confirmed the weekend before they came. They were perfectly on time, and they finished early each day they worked (three days). The sanding was *painless*. They used full plastic tarps and managed to sand so that I did NOT have dust everywhere. They don't take up the baseboards (or at least, we discussed it and opted not to for my very old, brittle baseboards), but they warned me about that, and we discussed possible options. We settled on something that made me very happy and only required slight paint touch ups. The sealant is solid (not a scratch to be seen, even with two large dogs, after 3 months), and the floor is just beautiful. I'm actually having them come back next month to do two more floors. I couldn't recommend these guys highly enough. They do great work.

I have a stairway that has carpeting in the middle but hardwood floors on the edges. I wanted to use the Big Deal to help sand and refinish the wood, and I found out this was not the type of work that the company was able to do. He suggested that a painter might be the best person to call about this. I will end up asking Angie’s List to help me find another deal instead.

Very professional, friendly, and were very accommodating with our desired schedule.

They refinished our office floors. They look great! I would use them again.

We got 3 estimates for refinishing just the foyer and hall. All of the companies we contacted told us there was a minimum charge for any work performed and the area we were wanting refinished would be less than the minimum. We then asked for a couple of different estimates for additional flooring to be installed. Mark got our business mostly due to the fact that he was more responsive than the other company we were considering. He was also very diligent about keeping both my wife and I informed about what was happening, scheduling and what our options were. The work was performed quickly and efficiently. The flooring looks beautiful now. Especially the new flooring! Mark does a great job and the dust left behind was minimal. If I need additional flooring installed or refinished, I will be calling Mark Grimm and Quality Wood Flooring first.

Mark worked with me to set a convenient time for me to empty my house so that work could be done properly. Other than a huge snowstorm that hit the day before he was suppose to start, all went well. Even using an Angie's List coupon for 100 sq ft - the value was even better than I imagined. Mark counseled me on the color (went natural) and the finish (satin instead of high gloss) - and the results are wonderful. I was comfortable leaving him and his crew unattended - they locked up each night as they finished. Very little dust in other areas of the house - which is great. I would highly recommend using Quality Wood for your floors!!

It was a good experience. Mark was very nice to deal with and I was happy with the work he did. What I appreciated most is that he showed up when he said he would and left things very neat when he left.

They did a great job refinishing my kitchen floor. On time, professional - all-around positive experience, and the floor looks great!

It went very smoothly and exactly in the time frame specified. the first day the floors were sanded, stained and sealed. The second day they came in and resealed. They gave us recommendations as to color and sealers. They were experienced and professional.

Mark Grimm (business owner, who actually did the work with his two-man team) called shortly after I bought the Angie's List Big Deal offer, we discussed the scope of my (small) project, we got set up for Jan 21, 2013 start date. Day one was to sand, repair, stain, and seal the floor; day two was planned for two coats of water based finish (slightly more expensive, but is supposed to last longer and be more resistant to yellowing). On the morning of day two, we identified a misunderstanding from our discussion on day one, whether the final finish would be satin or semi-gloss. Mark thought satin, and I thought semi-gloss. Unfortunately, Mark only had Satin finish with him, and I agreed to see how it looked (significant distance from his business location to my job site to get different finish). The water based finish was applied pretty quickly, and also dries quickly, allowing for a second coat same day (the small project helped). After seeing the resultant satin finish, my wife & I decided we actually did want the semi-gloss finish, so Mark & I negotiated a return visit to apply an additional semi-gloss final coat. The final coat was completed on Jan 25. Mark and Travis were a pleasure to interact with. Mark kept me up to speed with the "where's" and "why's" and "how goes it's" that would be part of any job. They didn't seem to mind me watching their work (I really like to learn how projects are done as I'm an avid DIY'er, but without time to tackle this project). Other notes: - Mark's work plan doesn't normally remove baseboards (his initial phone discussion with me covered that), so I removed the closet and basement doors, all adjacent baseboards, repaired and refinished them, and re-installed them myself. I didn't ask, but I suppose this all could be negotiated. Mark was willing to work up to the baseboards if left in place, but I would guess they would remove doors that swing or hang over the wood areas anyway. Points that would are worth discussing in advance. - My Angie's List "Big Deal" was a discounted amount for 100 sq ft of floor refinishing. My project was only 77 sq ft. Mark's minimum charge is for 200 sq ft; a minimum charge seemed typical of other floor re finishers when I called for other estimates. - My small project was an entry/hallway, one of those two-story front door entry areas where there is a small landing inside the front door about (8'w x 4'd) then half of the length of entry area is for the carpeted stairway up to 2d level, and half is for wood hallway to family room at back of main level. The hallway has a 2' x 8'w closet with wood floor, and a turn area/landing at top of basement stairs/doorway near family room casual dining room entry. Since the small areas are broken up, and the wood slats run cross-ways to the hallway (parallel to front door/landing width), the sanding work took longer than a wide open room would have. The large machine floor sander made quick work of the areas that were large enough to use it. They used a hand guided large (about 8") disk sander for all the edges and the areas the floor sander couldn't reach.

They and did an excellent job--even getting out a large stain that we thought would need replacement boards. The guys were prompt, professional, and very nice--would definitely use again.

The contractor arrived on time, called first to make sure we were ready. Explained the process and the time frame involved in the work. They kept on that schedule and left me with a lovely floor and absolutely no cleanup. They wer prompt and courteous, respectful of my home and cleaned up everything before they left. Mark Grimm, the owner, also gave me instructions on how to care for the floor and keep it as nice as they left it. I will have another room to do soon and plan on using Mark for the work.

The company came to my house but found they could not perform the task I needed due to the type of hardwood we have in our home (Tigerwood). I was refunded my money quickly.

We would use them again. They were on time and very clean. We were going to have them stain the floors, but they told us the color of the floor would be fine with the natural seal. they were right. the floors look better than when we moved in.

I bought the big deal and called Quality Wood Flooring. The gentleman spent much time with me going over what I wanted done. Upon his asking what type of hardwood flooring I had, I told him I wasn't sure as I had just purchased the home. I also admitted to him that although I was assured my kitchen floor was hardwood, I questioned that. He had me pull one of my vents up at which time I could see it was laminate. Although he wasn't going to get the business as he could not sand and finish laminate, he was very nice and informed me just how to obtain my refund. This company is very professional and I will not hesitate to refer them or use them in the future when I replace my laminate.

We found Quality Wood Flooring to be very prompt and professional. They got the job done in the time frame and price they said they would. We were clean and neat; worked around our schedules and our dog!

Found Quality Wood Floors on Angie's List and was impressed by the positive reviews and gave Mark a call for a bid. My call was returned promptly and an appointment made. The estimate process was easy and Mark listened to my wants and needs for the project and gave me helpful feedback to make the project a success. Wrote the bid and originally was unable to schedule me until November, however, when a cancellation occurred called me back and was able to complete the project the week of 10/22/12. Each day I would get a phone call to let me know how the project was going and was free to inspect the progress (not living in the house at the time) and the equipment was stowed neatly away for the next day. The results were lovely and the stained floors matched perfectly. Was very pleased with Mark's work and would enthusiastically recommend him to anyone wanting floor refinishing.

This company provides what the name says - Quality Wood Flooring!! Mark did a great job of matching my kitchen floor. He was very courteous and knowledgable and was able to give me a quote right away over the phone. He explained how many coats of finish, and what types of finish are out there. I had no idea there was such a difference. The references he provided gave him great reviews. This is a small owner operated business. Mark was on the job the whole time. I was not worried about them being in my house without anyone there. They were able to refinish my floors in two days, and I could walk on them after a few hours between coats. The dust was very minimal. I would not hesitate to recommend him. I get compliments on my floors every time someone sees them.

I called around looking for a company that did floor refinishing. I was having two rooms at a time refinished. I was not happy with the previous company I had out. Quality wood flooring was reccommended by a wood shop teacher who had done some work with them. All the references gave excellent reviews. The finish is still holding up great after 4 years.

They were very reasonable. I liked everything. They matched the pre-existing hardwood, pre finished existing hardwood with new hardwood and everything looked liked it was all fixed at the same time. The color is exactly what I wanted and they were beautiful.

Very quick and efficient...started two days after the bid. Gave lots of excellent references.

The project went very well. After the staining, we noticed an area that hadn't accepted the stain and it was noticable. Mark and his team adjusted that the next day and the result looked very good. The only problem with finishing raw wood is the dust. Even with vacuums on their equipment, there was lots of dust everywhere. We had covered most of our furniture with plastic tarps, Mark draped entryways to rooms not being floored with plastic, we closed all the upstairs room doors. We taped all cabinets. That helped, but we are now putting the house back together and dealing with still a lot of dust. My only recommendation to avoid this is to go with prefinished wood .