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Dry Otter Basement Waterproofing LLC

Basement Waterproofing, Foundation Repair, Concrete Pouring and Repair,

About us

Angie's List 2012, 2013 and 2014 Super Service Award winner. Servicing Illinois and Wisconsin. Co owners, Nick and Jonathan came together to start a company to serve both Wisconsin and Illinois, where they could utilize their 20 plus years experience assisting consumers with home improvement and development as well as water and air treatment. Their idea was to start a basement waterproofing company-Dry Otter Basement Waterproofing. Their goals are to provide a healthier home for their customers and develop long lasting business relationships but more importantly, friendships. Service area covered: Southern WI and Northern IL. Award wining.Additional email - dryotter@dryotterbasement.com.

Business highlights

16 years of trusted experience

Services we offer

Drain track, tile, sump pumps, wall crack repair, thermal moisture wall vapor barrier, crawlspace encapsulation, dehumidifiers, mold and odor prevention, foundation and crack repair, sealing, concrete raising, mud jacking, void filling & concrete grinding.

Services we don't offer

Water & fire restoration.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.984 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 76-84 of 84 reviews

Christopher K.
04/2015
5.0
basement waterproofing
  + -1 more
See previous comments.
Description of Work: Dry Otter co-owner, Nick, recently came over to assess a corner of my basement which had some water leaking in after a big rain a few days prior. After checking out the outside and inside of the house and discussing the severity of the leak with me, Nick recommended some "do-it-yourself" improvements that may resolve or nearly resolve the issue without the large cost of hiring a basement specialist company. I can't tell you how much I appreciated Nick's honesty and suggestions; it was refreshing to receive that type of advice... almost like a friend/relative looking out for my best interests. Based on the above, I'd highly recommend Dry Otter.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dry Otter Basement Waterproofing LLC
Thank you for the opportunity to inspect your basement and feel free to contact me in the future with any questions!

Sharon L.
12/2014
5.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Dry Otter Basement Waterproofing LLC
Thank you for all the A's! This year was a great test on the waterproofing of the cracks. Please let us know if you need anything in the future! Regards, Nick

Garrick M.
08/2014
5.0
basement waterproofing, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Dry Otter Basement Waterproofing LLC
We greatly appreciate the positive feedback! Please let us know if you need anything in the future.

gary j E.
07/2014
5.0
basement waterproofing, foundation repair
  + 0 more
unknown
Description of Work: sealed crack in basemewnt wall. 8' Great - left the place super clean. They did a super job!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Dry Otter Basement Waterproofing LLC
We appreciate the business and fantastic review!

Dennis P.
04/2014
5.0
basement waterproofing, concrete repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Dry Otter Basement Waterproofing LLC
Thank you for the great review and the business! With the recent heavy rains the foundation crack sealing sure was tested. Let us know if you ever need anything or have any questions.

Jerry K.
04/2014
5.0
basement waterproofing, concrete repair
  + 0 more
unknown
Description of Work: They sealed several foundation cracks

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Dry Otter Basement Waterproofing LLC
We appreciate the business and it was nice working for you, your wife and your daughter...dogs also!

Henny R.
02/2014
5.0
drain pipe, wells
  + 0 more
.
Description of Work: Put in drain along 3 walls of basement, sump pump installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from Dry Otter Basement Waterproofing LLC
Thank you for the great review and thank you for the business!

Richard F.
10/2013
5.0
basement waterproofing
  + -1 more
See above.
Description of Work: We requested an estimate for a sump pump installation. They called back, made an appointment, showed up on time for the appointment, completed the estimate on site. I requested two estimates due to the construction details of my basement. This was provided as separate estimates per my request. After discussing the situation with my wife, we decided to go with a particular installation. We called Dry otter to set up an appointment to complete the work. They arrived on time and completed the job that morning. We had an issue with the controls, they returned that morning and helped us resolve that issue. All in all we were pleased with the installation and service.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,725

Contact information

6878 Wild Coyotes Way, Rockford, IL 61103

http://www.dryotterbasement.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 3:30 PM

Licensing

Insured

Licensed*

Trade License Number
1129518
Trade License Locale
Wisconsin
Trade License Authority
State
Trade License Expiration
12/31/2018
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Foundation Repair,
Concrete Pouring and Repair,
Egress Windows

FAQ

Dry Otter Basement Waterproofing LLC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 3:30 PM

Dry Otter Basement Waterproofing LLC accepts the following forms of payment: Check,MasterCard,Visa
Yes, Dry Otter Basement Waterproofing LLC offers free project estimates.
No, Dry Otter Basement Waterproofing LLC does not offer eco-friendly accreditations.
Yes, Dry Otter Basement Waterproofing LLC offers a 0% senior discount.
No, Dry Otter Basement Waterproofing LLC does not offer emergency services.
Yes, Dry Otter Basement Waterproofing LLC offers warranties.
Dry Otter Basement Waterproofing LLC offers the following services: Drain track, tile, sump pumps, wall crack repair, thermal moisture wall vapor barrier, crawlspace encapsulation, dehumidifiers, mold and odor prevention, foundation and crack repair, sealing, concrete raising, mud jacking, void filling & concrete grinding.
Water & fire restoration.

Contact information

6878 Wild Coyotes Way, Rockford, IL 61103

http://www.dryotterbasement.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 3:30 PM