Empire Today - St. Louis

hardwood floor specialist, ceramic tile installer, carpet installer,

About us

Empire Today®, known for its famous 800-588-2300® jingle, has been a leading provider of installed home improvements and home furnishings for more than 60 years. Empire® offers quality, name-brand carpet, hardwood, laminate, tile, vinyl, and window treatments to both residential and commercial business customers. Empire provides shop-at-home convenience and on-site consultations, quality products at great prices, and professional installation, even as soon as the Next Day* to 75 of the largest metropolitan areas across the United States. With more than three million satisfied customers, Empire Today is dedicated to customer satisfaction. *On in-stock carpet and flooring styles only in select areas. Excludes floor prep.

Business highlights

66 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.185 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
24%
3
4%
2
4%
1
9%


Rating CategoryRating out of 5
quality
4.3
value
4.2
responsiveness
4.0
Showing 76-85 of 85 reviews

Dennis F.
12/2016
5.0
They did a fantastic job. It took a bit longer than we expected to do one empty, rectangular room, ten hours. We would have preferred a larger trim to match the trim in the adjoining kitchen, but we didn't think about that ahead of time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,600

Portia K.
11/2016
2.0
Installers were wonderful but the sales managers and the "install" managers from Empire Today were rude, condescending and clearly did not put customers first.

Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
0.5

$5,500

Jessie H.
11/2016
4.0
Liked not being stressed

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Don S.
08/2016
1.0
I can not recommend this supplier. They have been nonresponsive to issues with credits that are due for work and materials not received. For an $18,979.00 contract they have not processed $2,875.00 in credits and have taken it from the credit card account.

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
1.0

$18,979

Odis D.
08/2016
4.0
The installers where couteous, professional,and thorough. My only concern was the quality of the trim material. Had I known it was a cheaper composite, I would have gone a nother way. Overal , a great job.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susie H.
07/2016
5.0
Good price, knowledgable, efficient and on time. Fabulous work ethics. We are quite pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert S.
02/2016
5.0
They finished the job 1 day earlier than expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

333 Northwest Ave., Northlake, IL 60164

www.empiretoday.com

Service hours

Monday:
5:00 AM - 12:00 PM
Tuesday:
5:00 AM - 12:00 PM
Wednesday:
5:00 AM - 12:00 PM
Thursday:
5:00 AM - 12:00 PM
Friday:
5:00 AM - 12:00 PM
Saturday:
5:00 AM - 12:00 PM
Sunday:
5:00 AM - 12:00 PM

Service Categories

hardwood floor specialist,
ceramic tile installer,
carpet installer,
flooring contractor

FAQ

Monday: 5:00 AM - 12:00 PM

Tuesday: 5:00 AM - 12:00 PM

Wednesday: 5:00 AM - 12:00 PM

Thursday: 5:00 AM - 12:00 PM

Friday: 5:00 AM - 12:00 PM

Saturday: 5:00 AM - 12:00 PM

Sunday: 5:00 AM - 12:00 PM

Empire Today - St. Louis accepts the following forms of payment: CreditCard
Yes, Empire Today - St. Louis offers free project estimates.
No, Empire Today - St. Louis does not offer eco-friendly accreditations.
No, Empire Today - St. Louis does not offer a senior discount.
No, Empire Today - St. Louis does not offer emergency services.
Yes, Empire Today - St. Louis offers warranties.

Contact information

333 Northwest Ave., Northlake, IL 60164

www.empiretoday.com

Service hours

Monday:
5:00 AM - 12:00 PM
Tuesday:
5:00 AM - 12:00 PM
Wednesday:
5:00 AM - 12:00 PM
Thursday:
5:00 AM - 12:00 PM
Friday:
5:00 AM - 12:00 PM
Saturday:
5:00 AM - 12:00 PM
Sunday:
5:00 AM - 12:00 PM