Empire Today - Los Angeles

The crew arrived on time. Completed the work while cleaning up behind themselves. The work was done in a timely manner and the floors are beautiful. Job well done.

Smooth, efficient, on-time, and quick -- great group and they were in and out two times quicker than fast and the end product was great

Great

Great customer service.

Empire Today - Los Angeles did an outstanding job with my home carpet installation. The team was professional, punctual, and ensured a seamless process from start to finish. The quality of the carpet is exceptional, and my home looks fantastic. Highly recommend!

Very professional, fast and a great customer service. They are very accommodating

They did a fine job

Experience was great. Looking forward to the installation on Saturday.

Very quick and easy.

Karen was easy to work with and explained to me what will be done. Work was done in 2 days!

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We were pleased with the work. They were very professional and very knowledgeable. We were given a timeline and they stuck to it. They also had to do some extra smoothing of the floor and kept us informed throughout the process.

Showed up on time, Despite the heat the crew work efficiently and finished not too late. Removed all demolished work and let the property spotless.

I needed a bathroom floor done after plumbing repairs to look good for selling the house. Salesman was vert helpful and job done well.

Customer service was horrible. Could never reach anyone. A manager claimed to have called me but that was not true. When I tried to call back numerous times, he never returned calls and never responded to emails. Very annoying and I would not recommend them.

I wanted to share my experience with Empire Today's salesman, Gerald Lewis. He went above and beyond in providing excellent customer service and detailed measurements for our scheduled vinyl plank installation. I was impressed with his professionalism and attention to detail. Overall, I highly recommend Empire Today and Gerald Lewis for any flooring needs. I highly recommend Tomas and his Empire Today 3-man flooring demolition and installation crew for their exceptional work in installing vinyl plank flooring throughout our home. Their attention to detail and professionalism was evident throughout the entire process. We are extremely satisfied with the end result and would not hesitate to use their services again in the future.

Needed carpet removed and hardwood put down in all my bedrooms. The work was done in a timely manner and price was negotiable. However, you need to use the company’s hardwood, which is of lower quality than what I initially wanted. Also, the workers spilled some stuff on my furniture, which landed me with random spots of dissolved stain on my tables and end tables. Financing 0% for 1yr was a plus though, so overall the choice worked well for me.

They were very helpful and professional in taking my bed apart and putting it back together. Love the new look without carpeting.

They were the best!!! worked professionally friendly and did not stop till it was done to perfection!!!

I think I pay too much for this carpet

Cool

Truly they were wonderful to work with and they did a beautiful job...every cut was precise! Quick and efficient!

Excellent! No complaints!

Everything from being shown the tiles and getting the work done was great at least so far. The communication was great too until there was damage to my refrigerator. I have been getting one-sided responses about it and it has not been resolved. Seems like they shrugged me off.