Empire Today - Los Angeles

hardwood floor specialist, ceramic tile installer, carpet installer,

About us

Empire Today®, known for its famous 800-588-2300® jingle, has been a leading provider of installed home improvements and home furnishings for more than 60 years. Empire® offers quality, name-brand carpet, hardwood, laminate, tile, vinyl, and window treatments to both residential and commercial business customers. Empire provides shop-at-home convenience and on-site consultations, quality products at great prices, and professional installation, even as soon as the Next Day* to 75 of the largest metropolitan areas across the United States. With more than three million satisfied customers, Empire Today is dedicated to customer satisfaction. *On in-stock carpet and flooring styles only in select areas. Excludes floor prep.

Business highlights

66 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.0230 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
22%
3
8%
2
5%
1
9%


Rating CategoryRating out of 5
quality
4.2
value
4.0
responsiveness
4.0
Showing 76-100 of 230 reviews

Charled F.
12/2019
5.0
Great job timely and efficient courteous

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Mark D.
12/2019
5.0
The flooring is great, they matched our old pattern as best as possible. The techs were courteous and efficient.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Rod G.
12/2019
5.0
Very good work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,300

Leslie A.
12/2019
4.0
[No comments provided]

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

David P.
11/2019
5.0
Great price, great service and fast response from Empire staff members. I would call them again for my next flooring project!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nicholas D.
11/2019
4.0
They have an amazing wood floors and they did an amazing job installing them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elton G.
10/2019
5.0
Overall Great service fast affordable looks fantastic very impressive

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jimmy T.
10/2019
0.5
WARNING;DO NOT HIRE EMPIRE TODAY!!! I am very disappointed with Empire today! I DID NOT recommend this company to anyone to get there flooring service! The customer representative Barry who came out to my house did not write down that we want the new kitchen tiles to align with our existing wood flooring, after I told him!! The ?professional? installers didn't dry fit the tiles by length and width of the floor to see if the new tiles would align! They didn't ask me if I liked it the way they installed it! I had them stop the installation and leave it! I filed a complaint with the company and now I am getting the run around, telling me they are looking into it??? What's there to look into??? Any 5 year old can see that the lines don't match!! I told told them I want it redone, so apparently now they don't want to redo the whole shoddy job that they did!!! These aren?t professionals! Even the Mexicans at the Home Depot can do a way better job than these clowns! At least they listen and get the job done right the first time, at a fraction of the price!! I paid nearly $4000 for nothing!! We are so frustrated and unhappy!! We had to cancel our new Costco refrigerator installation 3 times because these clowns can?t do the job right, and now won't redo the job!!! UNACCEPTABLE AND UNBELIEVABLE!!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Elizabeth b.
09/2019
5.0
He did a great job, and cleaned up nice, when he was done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

robert H.
09/2019
5.0
The only thing I didn't like was the continuous calling to verify my appt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Alejandro C.
09/2019
4.5
They have been for many years on the business so that means experience.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Yoko S.
09/2019
4.0
{No comment provided}

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
3.5

Yes, I recommend this pro

James R.
09/2019
4.5
Great crew, completed in one day, excellent results

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$4,200

Cindi B.
09/2019
5.0
they came early, they did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pamela H.
09/2019
4.0
they layed the floor very fast but totally blew my electrical by leaving with their powerful fans on. they did not do the full closet which they claim

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
2.5

Yes, I recommend this pro

larry e.
08/2019
4.5
the price was about one-third the price of sears

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$1,100

John B.
03/2019
3.5
No comment.

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
3.5

Yes, I recommend this pro

Wayne M.
03/2019
5.0
Fast and did excellent job all the guys were great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,000

Kim R.
02/2019
4.0
On time and completed job in one day!

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Eric J.
01/2019
3.0
Good salesman, quick service, large selection. only issues are failed to clean up.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

harry m.
01/2019
4.0
they were quick to respond

Rating CategoryRating out of 5
quality
3.5
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Ricardo c.
12/2018
5.0
Very good job.

Rating CategoryRating out of 5
quality
4.5
value
2.5
responsiveness
4.5

Yes, I recommend this pro

Kamsl A.
11/2018
3.0
A good company to do business

Rating CategoryRating out of 5
quality
3.0
value
3.5
responsiveness
3.5

Yes, I recommend this pro

Priscilla A.
11/2018
5.0
The salesman and carpet installers, are very professional, and listened to my needs and choices.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike T.
11/2018
0.5
I expected a crew of professionals. What I got was a guy and a girl to do all my floor work. It was a big job they took 7 days to complete. I know they dumped the scrap/old floor and carpet somewhere other than the local dump. I have loose tiles everywhere that I have been fixing.

Rating CategoryRating out of 5
quality
2.5
value
2.5
responsiveness
2.5

$9,000

Contact information

333 Northwest Ave, Northlake, IL 60164

www.empiretoday.com

Service hours

Monday:
5:00 AM - 12:00 PM
Tuesday:
5:00 AM - 12:00 PM
Wednesday:
5:00 AM - 12:00 PM
Thursday:
5:00 AM - 12:00 PM
Friday:
5:00 AM - 12:00 PM
Saturday:
5:00 AM - 12:00 PM
Sunday:
5:00 AM - 12:00 PM

Service Categories

hardwood floor specialist,
ceramic tile installer,
carpet installer,
flooring contractor

FAQ

Monday: 5:00 AM - 12:00 PM

Tuesday: 5:00 AM - 12:00 PM

Wednesday: 5:00 AM - 12:00 PM

Thursday: 5:00 AM - 12:00 PM

Friday: 5:00 AM - 12:00 PM

Saturday: 5:00 AM - 12:00 PM

Sunday: 5:00 AM - 12:00 PM

Empire Today - Los Angeles accepts the following forms of payment: CreditCard
Yes, Empire Today - Los Angeles offers free project estimates.
No, Empire Today - Los Angeles does not offer eco-friendly accreditations.
No, Empire Today - Los Angeles does not offer a senior discount.
No, Empire Today - Los Angeles does not offer emergency services.
Yes, Empire Today - Los Angeles offers warranties.

Contact information

333 Northwest Ave, Northlake, IL 60164

www.empiretoday.com

Service hours

Monday:
5:00 AM - 12:00 PM
Tuesday:
5:00 AM - 12:00 PM
Wednesday:
5:00 AM - 12:00 PM
Thursday:
5:00 AM - 12:00 PM
Friday:
5:00 AM - 12:00 PM
Saturday:
5:00 AM - 12:00 PM
Sunday:
5:00 AM - 12:00 PM