Empire Today - Los Angeles

They did a good job. The floor looks great but very expensive.

And let me know.

The carpet is beautiful but it gave us all in the home a rash until we shampooed, not quite sure why but we were very thankful for the service and care by the entire team! Phil was an amazing service for the free estimate and going forward the install duo were phenomenal and kind! Would recommend for those without sensitivities!

The estimator left out 2 full rooms and the demo of existing tile from 2 rooms. The installers damaged the walls in my bathroom while removing tile. This whole experience went WAY over the scheduled time and ultimately over budget because such a poor job was done. Horrible experience overall and I would not hire Empire for any future job.

This was the most horrible experience I have ever had. They sent two unmasked clowns. Who said they did not have enough tile for the job. I moved everything from the area except the washer, dryer, stove, and refrigerator. They kept giving me excuses why they could not move the appliances. They told me the floor was not level. About two years ago the foundation was leveled on the house. They supposedly had someone from Empire call me. This woman told me I had to unhook the washer, and that I should have a contractor come out to straighten the floor. The clowns could not move the washer and dryer. I was truly dismayed at the treatment I was receiving. I finally asked the clowns to leave. I am still looking for a professional that can install tile in the kitchen, laundry and small closet area. Empire does not live up to its advertisement.

Professional, knowledgeable and communicative. Easy decision and job was complete so fast. Highly recommended

Labor was pricey

From the Sales Representative to the Floor Installation Crew, Empire Today is Tops in the Service they provide. I highly recommend Empire Today and Everyday. Plus my Floors look fantastic!

Trina was a doll. I would recommend her services to anyone m.

Empire was represented by Omar and Eddy(5471)! They worked tirelessly with no lunch or breaks and completed in one day what we were told would take 2-3 days. They were very professional and did an outstanding job! We are pleased!

Extremely satisfied with the quality of the product and installation.

Came out the day we called and we are able to install 3 rooms of carpet the very next day! They had to order the materials for the bathroom floor but were able to install them the next week.

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After contemplating for a year, I contacted Empire. They came out immediately, had a wide selection to choose, and scheduled the installation the same week. So glad I made the call. The flooring is gorgeous!

Fast and efficient workers.

Did a good job on the LVP and carpeting.

Really good

Excellent service and price will definitely recommend and use again

Overall, a good experience.

the installers were very very good

We had to spend $950. over budget and the estimate because, once they removed the old carpet and pad, they detected moisture near our living room window and said the entire living and dining room floor required a sealant before they would proceed to install the new laminate floor. At that point, we had no choice. The sealant had to dry overnight, extending the job by a full day. Some of the finish work, i.e. baseboards, do not seem professionally finished. The laminate panels creak in places when walked on, suggesting there should have been some kind of sealant at the joints. The finish looks dull and the Bona cleaner that was recommended leaves no shine at all. One the plus side, the installers (Caesar and Angel) were very pleasant and helpful in the moving of the large pieces of furniture. All in all, it is a mixed report.

Nothing

INSTALLER WAS VERY PROFESSIONAL AND DID A REALLY GOOD JOB.

Professionally done.

They arrived at schedule time and completed the work in one day. They were neat and Floor looks great.