Now Offering no credit check financing!!! Don’t wait get your repairs or projects done now for about the same interest as an average credit card!! Family owned and operated since 2007, we are committed to providing the superior service and value you've come expect, all while giving you the piece of mind you deserve. There is no risk with our 100% money back satisfaction guarantee. We will meet or beat ANY competitors estimate! Estimate must be from a licensed, bonded, and insured plumbing company( using licensed plumbers as required by law). Quality work at unbeatable prices. We cut no corners here which is why our Guarantees are among the best in the business. Call today to schedule your appointment.
Business highlights
18 years of trusted experience
Minority Owned & Operated
Family Owned & Operated
Services we offer
Residential & commercial. Complete plumbing and sewer repair services and more! Hydro-jetting,sump pumps, ejector pumps, faucets, garbage disposals, water heaters, leaks, water/sewer/gas line repairs and replacements, sewer & drain roddings and maintenance. Frozen pipes, code violations, kitchen & bath remodels, all plumbing & sewer related issues.
I wouldn't give him a good review. I stood and waited for them for two hours. They never showed up. I called them for plumbing and they said they would be there at 9:00. I kept standing there waiting and waiting. They kept saying they got stuck by a train. That was the second time.
Description of Work: I called RJ Graham Plumbing.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
Response from RJ Graham Plumbing Inc
First let me respond by saying I apologize for being late. And to be clear we have done several jobs at your buildings in Oak Lawn and Orland park for your management company Heritage Apartments. All of which you were very happy with (Which you failed to mention). This particular appointment at your Oak Lawn building, was the 1st time we were late. In fact our guys had to wait for you a couple of times. We didn't complain or charge extra for our wait time. It's no excuse but it was a bad morning in which a job we had before yours ran over which delayed us. And when you are running behind anything that can go wrong usually does hence the train. But even with the delay I arrived at 9:45, the appointment time was between 9-9:30 am. So we weren't that far off. But I have to ask if your schedule was so tight on that particular day why did you schedule an appointment for service? How were we going to have time to work? This is why we A) give 2-hour appointment windows because jobs can and do run over and B) recommend allowing time for the service to be done or at the very least a thorough evaluation of the issue. I apologize again for any inconvenience but as hard as we try we cannot account for the unforeseen. And we cannot leave in the middle of a job to get to another. We just don't do that to our customers. And for the most part our customers completely understand because they don't want to be the one who's job got cut short on to get someone else's. This not only is unfair but it's not the way we treat our customers. Everyone gets their time. If this is the type of company this member is looking to do business we are not the company for them.
Kathleen H.
09/2015
5.0
plumbing, drain cleaning
 + 0 more
There was a miscommunication with the estimate, but RJ Plumbing did everything to make it right. The plumber that did the job apologized profusely and was a super nice man. I would have them back.
Description of Work: Rodded my kitchen sink so it would drain faster.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William E.
07/2015
5.0
plumbing
 + -1 more
The experience went great. They were really good. They are very punctual.
Description of Work: They tracked down and fixed my water leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Phillip A.
07/2015
5.0
plumbing, drain cleaning
 + 0 more
It was more complicated than I initially thought it would be. The clog wasn't from the outside into the house, but was between one of the bathroom sink drains and the tub. It took a while to find the exact location of the clog, but once he found it, it went fast.
Description of Work: He had to rod out our bathtub drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
David B.
07/2015
5.0
plumbing, water heater repair
 + 0 more
Very punctual and explained everything in detail. The water heater didn't need to be fixed but he provided me with the facts if something else was to go wrong and gave me prices on a future fix if necessary. Great service I will use them again in the future.
Description of Work: Hot water heater pilot wouldn't stay on. He came in an got the igniter to work without any fix or cost.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathleen W.
07/2015
5.0
plumbing, drain cleaning
 + 0 more
When I called RJ Graham, based on the wonderful reviews on Angie's list, I opted for a later appointment than offered, explaining I would be out of town overnight, so we set up a window of 10 'tll noon. The plumber, Fred, arrived at 10:35 and introduced himself, and asked for a description of the issue. He then ascertained what he would need to do, and gave me a price of $195.00. (I had printed out a 20% off coupon, but did not know I needed to mention it when I scheduled the appointment, which is a condition of using it, so I didn't ask for the discount.) I have no basis for comparison of pricing, so I don't know if this was a good price or not. Fred spent a good hour auguring the old and rusty pipe (the house was built in 1955). He cleaned up after the job, and checked the drains and made sure there were no leaks under the sink. He was courteous and professional, and patiently answered all my questions as to how the pipes were connected, and what might occur in the future. He gave me a 90-day warranty on his work. He left at noon. I am very satisfied with the quality of the work that was done, and I would definitely recommend this company.
Description of Work: My bathroom sink and tub were no longer draining. RJ Graham plumber, Fred, rodded out the drain pipes and opened the drains.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Response from RJ Graham Plumbing Inc
Thank you for the great review we are glad you were satisfied with the service you received. We strive for complete customer satisfaction and want no misunderstandings about any of our services or offers. We offer 10% off to Angie's list members when they let us know that they are from Angie's list. We receive calls from customers who find us from various sources. We also advertise in many places from print to internet so when a special offer is used (like the 20% off) is run we need to know for tracking purposes. This helps us determine what is working where. When a customer calls and mentions the 20% off coupon, a code is assigned to that job and that code must be attached to the invoice for accounting purposes. For a service company a good deal of money is spent on advertising. This is a way to see what's working and what not, what people like and what they don't. I assure you the reason that we require the coupon to be mentioned when scheduling service is strictly for tracking purposes only. Also that coupon is for a limited time and may be removed from Angie's list and run in other ads. It all depends on how well it does and we need proper tracking to determine this.
David G.
07/2015
5.0
plumbing, sewer cleaning, drain cleaning
 + 1 more
All went very well. Arrived at designated time and finished everything with cleaning bathroom. Steve is very nice to work with and will explain what he is doing..Have used Steve before and will in the future. Gladly will recommend hime to others if a plumber is needed.
Description of Work: Rodden line from from yard to street. Replace toilet in upstairs bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Gary B.
07/2015
5.0
plumbing, water heater repair
 + 0 more
Very accommodating in scheduling next day emergency appointment. Plumber very personable and professional and worked diligently to complete work and restore hot water. Highly recommend, would use again.
Description of Work: Removed and replaced old water heater, replaced corroded attachments and adjusted venting. Set up and tested function of new unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
missy L.
06/2015
5.0
plumbing, wells
 + 0 more
RJ Graham Plumbing called right away to schedule the appointment. Steve arrived on time for the scheduled appointment and went right to work. He was very friendly and professional and explained what he needed to do. He replaced both pumps and cleaned up everything. I would recommend RJ Graham Plumbing to everyone.
Description of Work: I had 2 sump pumps replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Carolyn M.
06/2015
5.0
plumbing, water heater repair
 + 0 more
It went great. Installer was prompt, professional, told me what he was doing, cleaned up after himself. Very pleased. We've only had the heater a week, but all is well so far.
Description of Work: Installed new 50 gal water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Barbara M.
06/2015
5.0
plumbing, wells, drain pipe
 + 1 more
EXCELLENT. Prompt, neat and was able to replace and save the sod which saved us a significant amount of landscaping costs.
Description of Work: Dug 70 ft trench and installed 4" pvc pipe for sump pump discharge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Niraj P.
06/2015
5.0
plumbing, drain cleaning
 + 0 more
Purchased two of the Big Deals and was contacted shortly thereafter by the company. It turns out that they do not service my area so I requested a refund from Angie's List, which happened within a few days of my request. The company itself was very courteous and prompt with its response. If they offered services in my area, I would not hesitate to contact them.
Description of Work: Request for drain cleaning services.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$99
Jeri L G.
06/2015
5.0
appliance repair, plumbing
 + 0 more
When I first contacted this service provider they were very nice and professional. They came out the afternoon I called to give me an estimate. They were accommodating when booking my service call. My appointment had a window of 12 - 2. Public works came by at 11:30 to shut the water off from the main line, and all I hoped was that they would be here quickly and everything would go smoothly. It did. The repairman got here just before noon and was done with everything by 12:20. I would definitely use them
Description of Work: Replaced main shut off valve at inside water main and replaced faucets for washer connection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$310
gang C.
06/2015
5.0
plumbing, wells
 + 0 more
There are a misunderstanding of the installation, but even already over one year, they still refund a full amount to me.
Description of Work: Installing sump pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Janice G.
06/2015
5.0
plumbing, wells
 + 0 more
They came out same day, at the time they arranged. Fred explained everything to me, answered all my questions and kept the area clean. I definitely would use this company again. Pleasurable experience.
Description of Work: We needed a new sump pump in our ejector pit. They came out same day, at the time they arranged. Fred explained everything to me,answered all my questions and kept the area clean. I definitely would use this company again. Pleasurable experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$685
Robert M.
06/2015
5.0
excavators, plumbing, wells, drain pipe
 + 2 more
They arrived on time, worked to successful completion of the JOB.
Description of Work: Trenched out sump pump field and trenched out to the storm sewer in parkway. They laid the pipe and replaced the dirt and sod, They obtained the permit and worked with the village and the inspector for a successful completion. The JOB would have cost 2800.00 plus permit. Great Company
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,650
Srinivasan S.
06/2015
5.0
plumbing
 + -1 more
I had not used RJ Graham's service before and I selected RJ Graham after reviewing many providers in the list. The office support was very good, responsive, knowledgeable and courteous. They would put you ahead if the situation warranted it. We were able to manage over the weekend and got the first appointment on Monday. Jim was on time, courteous and started the work right away. He was very thorough with the job and ensured that the place was very clean and no signs of any work done. Price includes 2 parts: Labor and Parts: The amount charged for Labor is deserving and the coupon from Angies List helped a lot. I consider the price to include customer service at the home office, ease of getting appointment, the service itself including quality of the work and the technician on site. The only thing I have issue with was the charge for Parts. The parts was $80 for two toilets, this I think was way too much. But still, I do not rate the Price as B just for this since the overall experience was great and I would use them again. Thank you.
Description of Work: Fixed toilet leaks by replacing wax rings, bolts and supply tubes to the tanks in two toilets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Joel W.
05/2015
5.0
plumbing, home remodeling
 + 0 more
We were very pleased with the work. Everything exceeded our expectations and the new faucet works great. We will use RJ Graham again when we have another plumbing project that needs to get done.
Description of Work: Replaced a broken bathroom faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Michele K.
05/2015
5.0
plumbing
 + -1 more
When he got here my husband explained to him in detail what was happening. He looked at everything and said that it was us plunging the toilet to hard that was causing the water to leak. He was correct. he spend over an hour here helping us. He suggested things we should do to make sure our pipes don't freeze. He took his time and was very helpful. When he was done we asked what do we owe he said nothing. not even for a service call. He was very knowledgeable and professional.
Description of Work: We had a pipe we thought was frozen and leaking water into garage. He came out to check out our problem.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lisa H.
05/2015
5.0
plumbing, wells
 + 0 more
Service was absolutely top-notch. All of my questions were answered promptly and thoroughly via email and in person. Scheduling was a breeze and the technician arrived promptly and worked efficiently. The price was what I expected, and far less than what others had quoted. I know I will use them again for any plumbing issues I may have. You will not be disappointed. By far the best contractors I have worked with in the area.
Description of Work: RJ Graham installed a new sump pump with a battery back up system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Linda M.
05/2015
5.0
plumbing, water heater repair
 + 0 more
This is my third job with this company and they give consistently good service. Due to space constraints the plumber, Jim, had to remove our second tank (replaced tank is located behind the other one) and reinstall it after replacing the broken one. He told me the fee for the extra work up front and I was satisfied with the fee considering the amount of work and time required. He was efficient, professional, courteous and cleaned up everything. He removed the old tank. We have had no problems with the tank. I was very satisfied and asked for a few more quotes for other small jobs. A month later we had him back out to fix the drain on a spa tub. This is my plumbing company for all future work. I highly recommend them.
Description of Work: Replaced leaking water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,230
Jacqueline L.
04/2015
5.0
plumbing, wells
 + 0 more
They were awesome, there was 4 inches on water in the basement and before the guys left the water was gone. The price was terrific.
Description of Work: They installed a new sump pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Joyce F.
04/2015
5.0
plumbing, wells
 + 0 more
Steve was great! He was professional, friendly and prompt. He removed all of the old materials with no mess and installed new piping. He left my bathroom spotless, no muss and no fuss! I would gladly recommend this company to anyone who has plumbing needs.
Description of Work: The provider removed an vintage ejector pump having to cut through old iron (man hole cover type thing) and remove old piping. Installed new ejector pump with new piping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Tim K.
04/2015
5.0
plumbing, wells
 + 0 more
A gentleman showed up about 40 minutes after my initial conversation with them. Considering the fact that we had major storms last night (hence my failed pump), the response was fantastic. The plumber was courteous and went to work immediately, as he had all the required parts on his truck.
Description of Work: Replaced a failed sump pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Colleen U.
04/2015
5.0
plumbing, water heater repair
 + 0 more
It was good. They came out and inspected my water heater. They put in a new one and removed the old one.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Sewer Cleaning,
Drain Pipe Installation,
Natural Gas Lines,
Water Filtration and Softening,
Kitchen and Bath Remodeling,
Excavating,
Basement Waterproofing
FAQ
RJ Graham Plumbing Inc is currently rated 4.9 overall out of 5.
Sunday: 7:00 AM - 11:00 PM
Monday: 7:00 AM - 11:00 PM
Tuesday: 7:00 AM - 11:00 PM
Wednesday: 7:00 AM - 11:00 PM
Thursday: 7:00 AM - 11:00 PM
Friday: 7:00 AM - 11:00 PM
Saturday: 7:00 AM - 11:00 PM
RJ Graham Plumbing Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, RJ Graham Plumbing Inc offers free project estimates.
Yes, RJ Graham Plumbing Inc offers eco-friendly accreditations.
Yes, RJ Graham Plumbing Inc offers a 10% senior discount.
No, RJ Graham Plumbing Inc does not offer emergency services.
Yes, RJ Graham Plumbing Inc offers warranties.
RJ Graham Plumbing Inc offers the following services: Residential & commercial. Complete plumbing and sewer repair services and more! Hydro-jetting,sump pumps, ejector pumps, faucets, garbage disposals, water heaters, leaks, water/sewer/gas line repairs and replacements, sewer & drain roddings and maintenance. Frozen pipes, code violations, kitchen & bath remodels, all plumbing & sewer related issues.