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Custom Cleaning Concepts

Chimney Sweep, Chimney Repair, Pressure Washing,

About us

Custom Cleaning Concepts is a multiple cleaning service company designed to benefit our clientele by saving you money and giving you the quality that is to be expected each and every time. We offer Professional Chimney Sweeping and Inspection. Dryer Vent Cleaning and Repair. Gutter Cleaning and Repair. Pressure Washing of all types. And, Professional Window Washing. We ensure quality and go above and beyond each and every time.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Chimney Sweeping & Repair, Dryer Vent Cleaning, Gutter Cleaning & Repair, Window Washing & Pressurized Washing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Photos of past projects

Reviews

4.9622 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
6%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 276-300 of 622 reviews

Gregory H.
08/2013
5.0
chimney sweep
  + -1 more
Great guy and he did a fantastic job. Extremely professional and the most honest businessman I've ever met. Told me what he did, how he is different than other folks on the business and even shared with me when I should need service again. Turns out I can go several years more before I'd need to have the chimney cleaned again. So rare to hear that honesty when he could have easily told me I need to have my chimney cleaned every year or even twice a year. Great experience.
Description of Work: cleaned my fireplace and chimney swept.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JASON J.
08/2013
5.0
chimney sweep
  + -1 more
It went well. I had not had our chimney inspected since we had moved in several years ago. It was nice to know that we could use the fireplace over the winter without having to worry about cracks or debris causing problems.
Description of Work: Checked the condition of the firebox and chimney from inside the house and on the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Karen B.
08/2013
4.0
pressure washing
  + -1 more
Todd was very pleasant when greeting me. He had been in a recent accident, and I don't think he felt up to par. He used some kind of hand-held machine to wash the house, which surprised me. The previous power wash I had done used a big truck with IMMENSE power. Todd spent about 2 hours washing. There were quite a few pockets of debris left around gutters, downspouts, and corners around doors and windows. With the small machine he had, and given his less-than-optimum physical condition, he did an adequate job. I have to believe he will be more thorough as his physical condition improves.
Description of Work: Washed two-story house.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$179

Chris S.
07/2013
5.0
chimney sweep, chimney repair
  + 0 more
The service worked out well. It was a good service. I purchased a big deal for $99, but I paid extra $20 for the supplies. The guy called me after the purchase and introduced himself. We made an appointment later. He was a good person. The work was good.
Description of Work: I hired Custom Cleaning Concepts for chimney sweeping and a minor repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Ivy F.
07/2013
5.0
chimney sweep, chimney repair
  + 0 more
It was fine. They met my needs. They were professional.
Description of Work: I used the "Big Deal" that I purchased for the services of Custom Cleaning Concepts. They just checked my chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Bruce G.
07/2013
5.0
chimney sweep
  + -1 more
Went fine; not much to go into detail on since it was just a gutter cleaning. But everything went well and we'd use them again.
Description of Work: Cleaned our gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jeaneen S.
07/2013
5.0
gutter cleaning
  + -1 more
They came and did a great job. I will absolutely use them again to clean my windows and I might use them to clean my carpet as well. They were quick, nice, and they showed up on time.
Description of Work: I purchased the Big Deal for $99 for Complete Gutter Cleaning!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Margaret T.
07/2013
5.0
chimney sweep
  + -1 more
Called me. set up appointment. Was on time. Professional. No mess after job.
Description of Work: Cleaned the gutters and downspouts of debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike F.
07/2013
5.0
chimney sweep
  + -1 more
Call on Wednesday after Tuesday rain proved gutters were clogged. Todd called back within a few hours and can out the next day. Cleaned and then bagged all the debris. Ensured downspouts were all draining. Made recommendation on what to consider for keep downspouts from clogging. I will use his services going forward and recommend Todd to all my neighbors.
Description of Work: Gutters and Downspouts cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Erin D.
06/2013
5.0
chimney sweep
  + -1 more
Was running late, but called. Had a job that went over and felt bad, did the entire house for the Big Deal price we paid.
Description of Work: Pressure washed windows and house

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Diane J.
06/2013
5.0
chimney sweep
  + -1 more
Everything went very well and I would recommend them to others. d
Description of Work: They did some chimney cleaning for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Thomas M.
06/2013
5.0
pressure washing
  + -1 more
Everything went well. They were personable and did a good job with the cleaning.
Description of Work: They presssure washed the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Norah M.
06/2013
5.0
chimney sweep
  + -1 more
We were so happy with the service. This was the first cleaning/inspection we ever had so I feared the worst. But they were great, told us everything was in great shape, and didn't actually try to sell us anything additional! We will use them again at our new house.
Description of Work: Cleaned chimney and fireplace, inspected chimney/fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Fergus F.
06/2013
5.0
chimney sweep
  + -1 more
Nice and efficient and very clean. No mess, no fuss, no hassle. Also gave some advice on chimney maintenance.
Description of Work: Chimney cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Wendy L.
06/2013
5.0
chimney sweep
  + -1 more
I purchased a Big Deal coupon for Custom Cleaning Concepts. The service went fine. They came, they cleaned. They were quick, efficient, polite.
Description of Work: Custom Cleaning Concepts did chimney sweep.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Styron & Jacqui P.
06/2013
5.0
chimney sweep
  + -1 more
They did an excellent job, exceeding my expectations in organizing the garage. We went on to hire them to clean the gutters and power wash the patio. Very polite and professional.
Description of Work: Cleaned garage including power wash of floor. Cleaned gutter and power washed patio blocks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

ERIC S.
06/2013
5.0
chimney sweep, pressure washing
  + 0 more
Todd originally came last fall too late in the day and we decided to postpone the cleaning until this spring. He waited for 2 days of sunshine and came at the agreed upon time and worked to full days with his helper. We are very pleased with his desire to please and worked very hard to make sure the job was done properly. Todd is a very hard working and dedicated to make sure the job is done the complete satisfaction of the buyer. Our driveway and patio now look as good as new. Great Job!
Description of Work: Pressure wash,re-sand and seal my driveway and patio pavers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Terri R.
05/2013
5.0
chimney sweep
  + -1 more
They were on time and provided good service at the price we were quoted. They did not try to sell me any additional services I did not need and were very helpful with recommendations on keeping my fireplace in safe working order.
Description of Work: Cleaned and inspected chimney. Inspected fireplace box.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Joel S.
05/2013
5.0
pressure washing, home & garage organization
  + 0 more
Purchased Big deal for Custom Cleaning Concepts. Very professional and helpful. They came out to pressure wash the garage floor. They removed all items and returned them when finished.
Description of Work: Removed everything from garage pressure washed and put everything back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

ABIGAIL P.
05/2013
5.0
gutter cleaning
  + -1 more
went well - scheduled easily and via phone with email confirmation.
Description of Work: cleaned gutters at both my houses (rental and primary)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

DARLENE R.
05/2013
5.0
masonry, chimney repair
  + 0 more
I was impressed that the owner promptly answered the phone.I was in need of tuckpointing work and he was straight forward and advised his company is not as experienced with Tuckpointing and recommended finding a company that specializes in tuckpointing. He was ethical and straightforward which I appreciated. He gave me honest advice, which I appreciated.
Description of Work: I purchased the Big Deal $145 for $300 Worth of Chimney Repairs and/or Masonry Restoration.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Lorraine W.
05/2013
5.0
chimney sweep
  + -1 more
Great experience! First time owner of fireplace and the man that came out was very helpful & full important information. He was on time Ana very clean ( rolled out a paper runner so he would not get dirt any where. Would recommend & use again when needed.
Description of Work: Clean chimmey

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

DEBRA C.
05/2013
5.0
chimney sweep
  + -1 more
The chimney sweep had a true passion for his work. He was very thorough, and patiently explained what he was doing and why it needed to be done. He was very careful to manage the large amount of dirt and debris, and gave me good suggestions about removing ashes, how long to leave the flue open, etc. Excellent service, demeanor, and attention to detail. Would ABSOLUTELY use again, and would HIGHLY RECOMMEND.
Description of Work: Cleaned chimney, checked for cracks, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Eric B.
05/2013
5.0
chimney sweep
  + -1 more
Punctual, worked diligently, and provided good / helpful maintenance advice.
Description of Work: Swept chimney and provided general maintenance advice

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Margo S.
05/2013
4.0
chimney repair
  + -1 more
They said the chimney was very clean however I missing brackets. They explained to me how to fix it. They said that I could do it myself or they would give me a quote. They called back with an oral quote.
Description of Work: The checked and did a quick chimney sweep the chimney to ensure its safety.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

3001 Still Hill Dr, Mchenry, IL 60050

www.customcleaningconcepts.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Pressure Washing,
Fireplaces,
Gutter Cleaning,
Home and Garage Organization,
Dryer Vent Cleaning,
House Cleaning,
Chimney Caps,
Floor Cleaning and Waxing,
Window Cleaning,
Masonry

FAQ

Custom Cleaning Concepts is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 4:00 PM

Custom Cleaning Concepts accepts the following forms of payment: Check,Financing Available
Yes, Custom Cleaning Concepts offers free project estimates.
Yes, Custom Cleaning Concepts offers eco-friendly accreditations.
Yes, Custom Cleaning Concepts offers a 5% senior discount.
Yes, Custom Cleaning Concepts offers emergency services.
Yes, Custom Cleaning Concepts offers warranties.
Custom Cleaning Concepts offers the following services: Chimney Sweeping & Repair, Dryer Vent Cleaning, Gutter Cleaning & Repair, Window Washing & Pressurized Washing

Contact information

3001 Still Hill Dr, Mchenry, IL 60050

www.customcleaningconcepts.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM