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Custom Cleaning Concepts

Chimney Sweep, Chimney Repair, Pressure Washing,

About us

Custom Cleaning Concepts is a multiple cleaning service company designed to benefit our clientele by saving you money and giving you the quality that is to be expected each and every time. We offer Professional Chimney Sweeping and Inspection. Dryer Vent Cleaning and Repair. Gutter Cleaning and Repair. Pressure Washing of all types. And, Professional Window Washing. We ensure quality and go above and beyond each and every time.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Chimney Sweeping & Repair, Dryer Vent Cleaning, Gutter Cleaning & Repair, Window Washing & Pressurized Washing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Photos of past projects

Reviews

4.9622 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
6%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 226-250 of 622 reviews

Martin L.
11/2013
5.0
chimney sweep, dryer vent cleaning
  + 0 more
Excellent estimates Excellent workmanship
Description of Work: dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Allen P.
10/2013
5.0
chimney sweep
  + -1 more
Peron was prompt and professional. Pointed out things for me to do in the future. Did not try to sell me any additional services. The only thing I recommend is that they should where some kind of protection on his shoes as to not bring any dirt into the house. Over all experience was very good.
Description of Work: Cleaned fireplace schimney stack

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

EJ R.
10/2013
5.0
chimney sweep
  + -1 more
It was great and they did a good job. They came out shortly after I called them and I wasn't charged anything extra.
Description of Work: I used Custom Cleaning Concepts for a professional chimney sweep and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Gary F.
10/2013
5.0
chimney sweep
  + -1 more
Great service--very helpful
Description of Work: Complete chimney cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Timothy D.
10/2013
5.0
chimney sweep
  + -1 more
He did really great work and he also educated me on different things including other companies, his work ethic and other things about the trade in general. He got everything taken care of and informed me of other frequently asked questions and concerns after he finished the work. I was very impressed with him, his knowledge and his work. His price was very reasonable as well and very straight forward about everything. Very detailed orie
Description of Work: I hired this company to sweep my chimney sweep. He also repaired the crown. He also educated me about many different things about repair work and other things about the chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Jacob T.
10/2013
5.0
chimney sweep
  + -1 more
I got the deal on Angie's List. $111.00 for cleaning and inspecting my chimney and firebox. I found this to be a fantastic deal. Todd was pleasant and informative when we spoke on the phone to set up the appointment. On the day, he was running early and called me to ask if I could accommodate a minor schedule change, which I could, and he was at my door within minutes. Todd was even more pleasant in person and, while unpacking his supplies, explained exactly what he would be doing. He cleaned the chimney and firebox and inspected all elements, even climbing to the roof to inspect the stack and cap. When all was done, he provided a thorough detail of what he found, gave me pointers on how best to use my fireplace (I have a short stack chimney, which requires additional precautions), and made sure that I was happy with the work performed. Three weeks later, while preparing to build our first fire of the season, I emailed Todd to verify a couple of pointers he had given me, and he responded within only a couple of hours. I have found a chimney sweep I both like and trust, and will never use another.
Description of Work: Inspected and cleaned chimney and firebox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

BRADLEY H.
10/2013
5.0
gutter cleaning
  + -1 more
I purchased a big deal from Angie's List and their services turned out fine. They came and cleaned the gutters. They were the same guys who cleaned my chimney. They did fine. There was nothing additional, they just went up and cleaned it out. They were reliable and professional. I had no problems with them at all.
Description of Work: Custom Cleaning Concepts did the standard gutter cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Noel C.
10/2013
5.0
chimney sweep
  + -1 more
PERFECT, my highest recommendations. Would never use any one else but this company. Highly professional and great communication and friendly. Arrived on time and work completed cleanly and rooms left in pristine clean condition. A true professional and it is understandably why ratings are so high here. You positively cannot go wrong by choosing CCC.
Description of Work: Cleaned 2 chimney PLUS inspections and professional advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Elizabeth M.
10/2013
4.0
gutter cleaning
  + -1 more
I took advantage of the "$99 Whole House Gutter Cleaning." I knew my gutters probably needed repair/replacement, but I thought a thorough cleaning would give me a better idea as to what condition they were in. Todd showed up on time. He looked over the gutters and gave me his assessment which mirrored my thoughts. I had him clean them anyways but he didn't do the down spouts and he missed one section. He cleaned up and left everything in good condition. As it turned out, the cleaning did improve the water flow off the roof enough for me to wait another year before replacing the gutters.
Description of Work: Cleaned the gutters.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$120

Martin S.
10/2013
5.0
chimney sweep
  + -1 more
they showed up on time (scheduled between 11am-1pm and were there at 11:15) and were very polite, did the chimney sweep quickly (bought through a last minute deal on Angie's list) and then recommended we seal some slight cracks in the chimney. They did not pressure us at all but just laid out the facts and options for doing it now or later. we decided to just have the work done ($100) and they took care of it quickly. I'd recommend them to anyone having chimney work done.
Description of Work: chimney sweep and sealed cracks/water sealed chimney on roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

James N.
10/2013
5.0
chimney sweep
  + -1 more
Nothing extraordinary & we weren't home at the time the service was preformed.
Description of Work: "Swept" & inspected the chimney & recommended some additional steps to make it safer.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Chad S.
10/2013
5.0
chimney sweep, fireplaces
  + 0 more
Todd from Custom Cleaning Concepts showed up on time and was very thorough. He was very careful to keep my home clean and put down tarps where he would be working to the front door. He explained what he was doing every step of the way and even showed us how to operate our gas fireplace properly. He also made some repairs to the fireplace at a very reasonable price. Todd was very personable and respectful and I would highly recommend him and his company.
Description of Work: Custom Cleaning Concepts cleaned and inspected my gas fireplace and chimney as well as made minor repairs to the fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Jim S.
10/2013
5.0
chimney sweep, masonry
  + 0 more
On time, nice guy, cleaned up work area very nicely. All good!
Description of Work: Chimney sweep / creosote removal,crown repair (tuck point), water repell for stack and interior firebox and floor repair

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Jill K.
10/2013
5.0
chimney sweep
  + -1 more
Todd arrived on time and started to work right away. He laid down tarps and questioned age and other info about our home and chimney. After the cleaning was done he pointed out a few minor repairs that could be made, but not necessary at this time.I had him do the repairs. After he left you would never had known he was here except for a clean chimney He did a great job
Description of Work: Cleaned Chimney and some minor repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

John S.
10/2013
5.0
chimney sweep
  + -1 more
Showed up on time. Was very professional. Told my wife a few pieces of info that while she was already aware of them, they were details that only someone who really knew the fireplace configuration would know. The fireplaces were pretty clean to begin with and he could have just done a cursory job and left but instead he spent the time to make sure that my wife understood what the configuration was and how fires should be built in the fireplace. I'd definitely recommend this service to anyone. Didn't try to push any addons.
Description of Work: Inspect the chimneys and clean the fireplaces

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$222

Brigit J.
10/2013
5.0
gutter cleaning
  + -1 more
I ended up buying 2 deals and they both turned out very well. They came out the day that I wanted them to be. He was very friendly, quick, and really understanding. I have a rental house and I never gave him my address for that. He showed up at my regular house address early. I have no reference point for the pricing.
Description of Work: I purchased a Big Deal coupon from Custom Cleaning Concepts for gutter cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

NANCY S.
10/2013
5.0
gutter cleaning
  + -1 more
They were professional. I thought their price was a little high - I found out since then that other people have gotten it a little cheaper.
Description of Work: They provided gutter cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Brigit J.
10/2013
5.0
chimney sweep
  + -1 more
I ended up buying 2 deals and they both turned out very well. They came out the day that I wanted them to be. He was very friendly, quick, and really understanding. I have a rental house and I never gave him my address for that. He showed up at my regular house address early. I have no reference point for the pricing.
Description of Work: I purchased a Big Deal coupon from Custom Cleaning Concepts to clean the chimney for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Sue P.
10/2013
5.0
gutter cleaning
  + -1 more
We had purchased a big deal for the service, and my wife was very pleased with them. There was no additional cost.
Description of Work: We used Custom Cleaning Concepts. They did gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Anne Marie L.
10/2013
5.0
chimney sweep
  + -1 more
great. He was thorough, advised us on how to maintain, what type of wood to use, etc.
Description of Work: checked fireplace chimney, cleaned it out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Joseph C.
10/2013
5.0
chimney sweep
  + -1 more
No issue. Work was performed professionally, on time and with a smile.
Description of Work: Complete cleaning of chimney and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Deborah B.
10/2013
5.0
chimney sweep
  + -1 more
Great. On time, informative, professional and helpful
Description of Work: Cleaned chimney and inspected

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Donna J.
10/2013
5.0
chimney sweep
  + -1 more
Todd was able to work around my schedule and came 2 hours early to do the job that had been scheduled. He explained the basic workings of the fireplace in our recently purchased home. He suggested options that would maintain the chimney but in no way was a hard sell, primarily was enthusiastic about the condition of it. He was efficient. was careful to protect the floors as he went in and out of the house, and answered all questions.
Description of Work: Inspected and cleaned chimney and fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Tim T.
10/2013
5.0
pressure washing
  + -1 more
It worked out excellent. We liked it. The guy was very thorough and explained everything. I even asked him about sealing my concrete which he might do next year.
Description of Work: We used the "Big Deal" that we purchased for the services of Custom Cleaning Concepts. They went around all my decks outside, the cement and the house as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Ajay U.
10/2013
5.0
chimney sweep, gutter cleaning, window cleaning
  + 1 more
Showed up on time for all services and performed agreed work in a timely fashion.
Description of Work: Chimney, window and gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information

3001 Still Hill Dr, Mchenry, IL 60050

www.customcleaningconcepts.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Pressure Washing,
Fireplaces,
Gutter Cleaning,
Home and Garage Organization,
Dryer Vent Cleaning,
House Cleaning,
Chimney Caps,
Floor Cleaning and Waxing,
Window Cleaning,
Masonry

FAQ

Custom Cleaning Concepts is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 4:00 PM

Custom Cleaning Concepts accepts the following forms of payment: Check,Financing Available
Yes, Custom Cleaning Concepts offers free project estimates.
Yes, Custom Cleaning Concepts offers eco-friendly accreditations.
Yes, Custom Cleaning Concepts offers a 5% senior discount.
Yes, Custom Cleaning Concepts offers emergency services.
Yes, Custom Cleaning Concepts offers warranties.
Custom Cleaning Concepts offers the following services: Chimney Sweeping & Repair, Dryer Vent Cleaning, Gutter Cleaning & Repair, Window Washing & Pressurized Washing

Contact information

3001 Still Hill Dr, Mchenry, IL 60050

www.customcleaningconcepts.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM