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Custom Cleaning Concepts

Chimney Sweep, Chimney Repair, Pressure Washing,

About us

Custom Cleaning Concepts is a multiple cleaning service company designed to benefit our clientele by saving you money and giving you the quality that is to be expected each and every time. We offer Professional Chimney Sweeping and Inspection. Dryer Vent Cleaning and Repair. Gutter Cleaning and Repair. Pressure Washing of all types. And, Professional Window Washing. We ensure quality and go above and beyond each and every time.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Chimney Sweeping & Repair, Dryer Vent Cleaning, Gutter Cleaning & Repair, Window Washing & Pressurized Washing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Photos of past projects

Reviews

4.9622 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
6%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 176-200 of 622 reviews

Elia T.
02/2014
5.0
chimney sweep
  + -1 more
It turned out well, they were fine.
Description of Work: I used the "Big Deal" that I purchased for the services of Custom Cleaning Concepts. They did chimney sweep.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dave R.
02/2014
5.0
chimney sweep
  + -1 more
He was very knowledgeable and cordial, and even made some good recommendations for me. This was the first time I had used them, and I would use them again in the future as well as recommend them to others.
Description of Work: I purchased The Big Deal, $99 for Complete Professional Chimney Sweep & Safety Inspection.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ryan K.
02/2014
5.0
chimney sweep
  + -1 more
He was wonderful. He really knew what he was doing. He was polite and did a great job. He explained everything very well. He's just great and I would definitely recommend him.
Description of Work: I have purchased a Big Deal for Custom Cleaning Concepts for a complete professional chimney sweep.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Margaret P.
01/2014
5.0
chimney sweep
  + -1 more
We was more than happy with this provider & would not hesitate to call on his service again. Was very helpful & accommodating with times & schedule at such a busy time of the year. Thank you Kind Regards Margaret
Description of Work: Cleaned & wrote full report of condition of chimney. Gave advise on what we might need to do in future. Complete service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Peggy S.
01/2014
5.0
chimney sweep
  + -1 more
My husband was most impressed with the knowledge and expertise of Custom Cleaning Concepts. We hadn't used our fireplace in 5 years and finally decided to do something about that. The person who came to do the job was prompt, very personable, and knew his fireplaces! He explained everything that he did and why he was doing it. I was impressed with the fact that when I got home from work there was no evidence of the messy job that he successfully completed.
Description of Work: Cleaned our chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Kristin T.
01/2014
5.0
chimney sweep
  + -1 more
It was an Angie's List Big Deal that I purchased. It was good. He was a nice guy. He was quick. We don't use it that much so he was honest and said that we didn't need to call him back for awhile. He gave us honest information. I didn't spend any additional.
Description of Work: I used Custom Cleaning Concepts for chimney sweeping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Robert B.
01/2014
5.0
chimney sweep
  + -1 more
I purchased a big deal coupon for this company. That worked out well. They did a very good job. They were very neat, very quick doing the job. The guy inside was talking to me about a few different things regarding the fireplace. During the inspection he told me it looked good and he also fixed something on the damper. I think he sprayed it with something and ran it back and forth a few times and it was fine. He was able to get that free, he scraped it or something. It wasn't a big repair but he did get it working.
Description of Work: Custom Cleaning Concepts did chimney sweep and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Rick C.
01/2014
5.0
chimney sweep
  + -1 more
It went very well. They were professional and did quality work. They actually bumped the price down to $99.
Description of Work: I purchased a Big Deal coupon from Custom Cleaning Concepts for chimney sweep services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jason G.
01/2014
5.0
pressure washing
  + -1 more
I ended up giving them a $20 tip. He was friendly, he came on time and did the job on time.
Description of Work: I purchased a Big Deal for Custom Cleaning Concept to powerwash our deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Sondra C.
01/2014
5.0
chimney sweep
  + -1 more
Very friendly, professional.
Description of Work: Cleaned my fireplace/ chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Robert H.
01/2014
5.0
chimney sweep
  + -1 more
It went great. He showed up on time as promised. He was professional, clean and obviously takes pride in his work.
Description of Work: Chimney cleaning and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

ayman A.
01/2014
5.0
chimney sweep
  + -1 more
He is a wonderful and nice guy. He was so on it. He said that my chimney looks pretty clean. He was really hands on, he’s unbelievable. He went beyond the call. Part of getting the sweep was to make sure everything was okay because I had no experience with it. He just sat there and helped me operate the thing and figure it out.
Description of Work: I purchased a Big Deal coupon from Custom Cleaning Concepts to do chimney sweep.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jane L.
01/2014
5.0
chimney sweep
  + -1 more
It was great. He was pleasant, efficient, and he did a great job. He did what he was supposed to do in a timely manner and there's nothing bad about them.
Description of Work: I had a big deal for Custom Cleaning Concepts for chimney sweeping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Darrell F.
01/2014
5.0
chimney sweep
  + -1 more
Provider was very good with communication and did all the work and cleaned up the area. Great job!
Description of Work: Cleaned all the gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John B.
01/2014
5.0
chimney sweep
  + -1 more
Very Professional and recommended to neighbor who was also very satisfied.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Suzanne G.
01/2014
5.0
chimney sweep
  + -1 more
Sean was professional and explained the 'science' of chimney care. Did not try to sell me anything I didn't need. I will definitely use his services again.
Description of Work: Inspected, cleaned, and advised cleaning of fireplace and lower chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Audrey T.
01/2014
5.0
chimney sweep
  + -1 more
I contacted Custom Cleaning Concepts through an Angie's list deal and was contacted promptly by the owner, Todd, who immediately scheduled my service for the following week. He arrived prompted and completed the service, explaining every intricate detail about my fireplace and chimney (I'm a new homeowner and knew nothing about the fireplace, not even how to turn it on). The owner was very patient and even though he knew I knew nothing about the fireplace, he did not try to get over on me by offering unnecessary maintenance or repairs to my fireplace and/or chimney. Thanks, Todd. We will use Custom Cleaning Concepts for any and all maintenace and repairs in the future.
Description of Work: Inspected and cleaned chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Geoff S.
01/2014
5.0
chimney repair
  + -1 more
I thought he was great. He was hardworking. He went out of his way to come to the home. He went above and beyond and communicated with me very well. He was very professional.
Description of Work: Repointed some of the brick at top of chimney and did an inspection. Purchased cap from him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Lisa K.
12/2013
5.0
chimney sweep
  + -1 more
arrived early. seemed good.
Description of Work: inspected chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Hilary K.
12/2013
5.0
chimney sweep
  + -1 more
He was friendly, informative, realistic, reasonable, timely, and honest.
Description of Work: Examined chimney for cracks.

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Dennis K.
12/2013
5.0
chimney sweep, chimney repair
  + 0 more
They inspected and cleaned the fireplace. They repaired a few cracks. They recommended ways to keep cracks from reappearing.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Ron B.
12/2013
5.0
chimney sweep, chimney repair
  + 0 more
When he found some cracks in the brick, he repaired them for an additional $40. Very courteous and left room clean.
Description of Work: Began with inspection and cleaning of chimney. That was what I paid for.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Phillip H.
12/2013
5.0
chimney sweep
  + -1 more
They showed up on time and did a good job. They gave me a detailed explanation of the fireplace and cleaned it out pretty good.
Description of Work: I have purchased a Big Deal for Custom Cleaning Concepts for chimney sweep.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Michelle C.
12/2013
5.0
carpet cleaners
  + -1 more
They cleaned my chimney- showed up on time, very friendly, and professional.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Micah B.
12/2013
5.0
chimney sweep
  + -1 more
Sweep inspection and cleaning. Todd was very professional and honest. Offered advise on proper maintenance.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

3001 Still Hill Dr, Mchenry, IL 60050

www.customcleaningconcepts.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Pressure Washing,
Fireplaces,
Gutter Cleaning,
Home and Garage Organization,
Dryer Vent Cleaning,
House Cleaning,
Chimney Caps,
Floor Cleaning and Waxing,
Window Cleaning,
Masonry

FAQ

Custom Cleaning Concepts is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 4:00 PM

Custom Cleaning Concepts accepts the following forms of payment: Check,Financing Available
Yes, Custom Cleaning Concepts offers free project estimates.
Yes, Custom Cleaning Concepts offers eco-friendly accreditations.
Yes, Custom Cleaning Concepts offers a 5% senior discount.
Yes, Custom Cleaning Concepts offers emergency services.
Yes, Custom Cleaning Concepts offers warranties.
Custom Cleaning Concepts offers the following services: Chimney Sweeping & Repair, Dryer Vent Cleaning, Gutter Cleaning & Repair, Window Washing & Pressurized Washing

Contact information

3001 Still Hill Dr, Mchenry, IL 60050

www.customcleaningconcepts.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM