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Custom Cleaning Concepts

Chimney Sweep, Chimney Repair, Pressure Washing,

About us

Custom Cleaning Concepts is a multiple cleaning service company designed to benefit our clientele by saving you money and giving you the quality that is to be expected each and every time. We offer Professional Chimney Sweeping and Inspection. Dryer Vent Cleaning and Repair. Gutter Cleaning and Repair. Pressure Washing of all types. And, Professional Window Washing. We ensure quality and go above and beyond each and every time.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Chimney Sweeping & Repair, Dryer Vent Cleaning, Gutter Cleaning & Repair, Window Washing & Pressurized Washing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Photos of past projects

Reviews

4.9622 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
6%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 151-175 of 622 reviews

Krystle A.
04/2014
5.0
chimney sweep
  + -1 more
He was great. Very though and professional.
Description of Work: Cleaned and inspected the chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

ROBERT W.
04/2014
5.0
chimney sweep
  + -1 more
They were all As. They were very professional and clean. I was happy with them. It seems to me that they have done very well.
Description of Work: I used the "Big Deal" that I purchased for the services of Custom Cleaning Concepts. It was for chimney sweep and safety inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Michelle P.
04/2014
5.0
pressure washing
  + -1 more
It went pretty well. The end result was good and I'd call them again. This was the first time I had used them, and I would use them again in the future as well as recommend them to others.
Description of Work: I purchased the Big Deal, $179 for Pressure Washing with Multiple Options and MORE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Karen P.
04/2014
5.0
chimney sweep
  + -1 more
It was perfect. They came out in two or three days after the deal was purchased. There were no additional charges beyond the big deal amount. What stood out about them was that they were very clean. There was no residual mess left in my family room after they came. You would not have even known that they were here! My oldest son was here. He was 22 at the time, they worked very well with him. They were very accommodating as far as booking a time to come out here.
Description of Work: I purchased a big deal for Custom Cleaning Concepts. It was $111 for complete professional chimney sweep and safety inspection. They did a chimney sweep, investigated the chimney and pointed out some items that might need to be corrected in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

David J.
04/2014
5.0
chimney sweep
  + -1 more
They did a good job, were prompt and polite
Description of Work: Cleaned the chimney and inspected

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Chris K.
04/2014
5.0
chimney sweep
  + -1 more
Good service and responsiveness to Angie's List. Gentleman came to our home and conducted the inspection, gave us a few tips and we were good to go. We just moved into an old home and wanted to ensure we had a workable chimney.
Description of Work: Swept and inspected the chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Kathryn R.
04/2014
5.0
chimney sweep
  + -1 more
Prompt service and positive interaction from Day 1. After several recommendations were made after our initial chimney sweep and inspection with Custom Cleaning Concepts we scheduled repair services. Great experience, repairs were not at all 'pushed upon us' post inspection and only necessary repairs were suggested. Informative inspection. We had a good experience so decided to use Custom Cleaning Concepts to follow through with the repairs. Recommend, positive experience!
Description of Work: we had an initial chimney sweep and clean followed by repair service to recommendations made upon first visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Anne Marie L.
04/2014
5.0
chimney sweep
  + -1 more
They did a great job! He was wonderful really helpful. He told me since we don’t use our chimney that much we probably don’t need an inspection every year
Description of Work: Complete Professional Chimney Sweep & Safety Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Debbie A.
04/2014
5.0
chimney sweep
  + -1 more
He was very professional and on time.
Description of Work: clean the chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

larry S.
03/2014
5.0
chimney sweep, chimney repair
  + 0 more
Fantastic service. He took his time explaining and giving ideas as to chimney care. I was VERY impressed with his time, care, and experience. I will be using him again.
Description of Work: Inspected and cleaned chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Art N.
03/2014
5.0
chimney sweep
  + -1 more
they did great! The best service like that we've ever had.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Mary Jo M.
03/2014
5.0
chimney sweep, gutter cleaning, chimney repair
  + 1 more
Was prompted and worked quickly, but safely. Not a job that I would ever do myself. It was obvious that a good job was done even though it did lend itself to inspection. Took the time to explain what he would do and what to look out for. Very satisfied.
Description of Work: Did a very thorough job of cleaning gutters on a high two story colonial.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan S.
03/2014
5.0
chimney sweep, chimney repair
  + 0 more
Great technician. He was thorough and friendly and very clean. Had a great experience.
Description of Work: Cleaned and inspected chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Marshall S.
03/2014
5.0
chimney sweep, chimney repair
  + 0 more
Couldn't have had a more honest person do this. Pointed out things that were wrong and was honest about what "needed" to be fixed vs what wasn't a big deal. Didn't hard sell me
Description of Work: inspect chimney and sweep

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Andrew D.
03/2014
4.0
chimney sweep, gutter cleaning
  + 0 more
CLEARED OUT LEAVES AND DEBRIS FROM MY GUTTERS.
Description of Work: CLEANED MY GUTTERS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$110

john C.
03/2014
5.0
chimney sweep, fireplaces
  + 0 more
Went perfect, no issues, was on time, clean and professional.
Description of Work: He performed a chimney sweep and inspected the overall condition of the fire place. Seemed very knowledgeable and was able to help us first timers of a fireplace with the dos and donts. Will definitely use him again as needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Yvonne F.
03/2014
5.0
chimney sweep, fireplaces
  + 0 more
I received a prompt phone call to schedule after purchasing Angie's list deal. Scheduling was easy. They arrived on time, were neat when doing their work and with their clean up. They pointed out some minor repairs needed and did not pressure at all to have it done immediately (which I did anyway.) The price was fair compared to other services in the area.
Description of Work: Clean and inspected 2 fire places.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

dk M.
03/2014
5.0
chimney sweep, fireplaces
  + 0 more
This is the second time using Todd. The first being for gutter cleaning in Fall. He is on time, good pricing, and the most important, doesn't try to oversell you on a bunch of stuff.
Description of Work: Swept chimney and explained "the ins and outs" of the 2 fireplaces in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Steven A.
03/2014
5.0
chimney sweep, chimney repair
  + 0 more
It was really good. They got the job done in about an hour and they sent one guy out to do the job. We were very pleased with them. The scheduling was fine.
Description of Work: It was a Big Deal for $99 Chimney Sweep and Safety Inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ann R.
03/2014
5.0
chimney sweep
  + -1 more
They were a bit late but when the got here did a nice job. They went the extra mile and helped us with some additional chimney needs we had.
Description of Work: Chimney Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Paul H.
02/2014
5.0
chimney sweep
  + -1 more
They were great to work with and did an excellent job. I will hire them again.
Description of Work: This was a $99 special chimney cleaning deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

edward D.
02/2014
5.0
chimney sweep
  + -1 more
Did a great job, would use them again
Description of Work: Clean & inspect

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Anita E.
02/2014
4.0
gutter cleaning
  + -1 more
It went fine and they did what they said they’d do. The price was reasonable and they were very punctual on this occasion.
Description of Work: I purchased The Big Deal, $99 for Complete Gutter Cleaning.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Joyce D.
02/2014
5.0
chimney sweep
  + -1 more
It was an Angie's List Big Deal that I purchased. It was great. I had no problems and they did a real good job. I actually had him come out twice on 12/5 and 12/12. There were no additional fees.
Description of Work: I used Custom Cleaning Concepts to clean the chimney.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Stewart M.
02/2014
5.0
chimney sweep
  + -1 more
Everything went well. The technicians were friendly and helpful, arrived on time, and kept everything clean while they completed the project.
Description of Work: They cleaned my chimney and performed a safety inspection on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

3001 Still Hill Dr, Mchenry, IL 60050

www.customcleaningconcepts.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Pressure Washing,
Fireplaces,
Gutter Cleaning,
Home and Garage Organization,
Dryer Vent Cleaning,
House Cleaning,
Chimney Caps,
Floor Cleaning and Waxing,
Window Cleaning,
Masonry

FAQ

Custom Cleaning Concepts is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 4:00 PM

Custom Cleaning Concepts accepts the following forms of payment: Check,Financing Available
Yes, Custom Cleaning Concepts offers free project estimates.
Yes, Custom Cleaning Concepts offers eco-friendly accreditations.
Yes, Custom Cleaning Concepts offers a 5% senior discount.
Yes, Custom Cleaning Concepts offers emergency services.
Yes, Custom Cleaning Concepts offers warranties.
Custom Cleaning Concepts offers the following services: Chimney Sweeping & Repair, Dryer Vent Cleaning, Gutter Cleaning & Repair, Window Washing & Pressurized Washing

Contact information

3001 Still Hill Dr, Mchenry, IL 60050

www.customcleaningconcepts.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM