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Custom Cleaning Concepts

Chimney Sweep, Chimney Repair, Pressure Washing,

About us

Custom Cleaning Concepts is a multiple cleaning service company designed to benefit our clientele by saving you money and giving you the quality that is to be expected each and every time. We offer Professional Chimney Sweeping and Inspection. Dryer Vent Cleaning and Repair. Gutter Cleaning and Repair. Pressure Washing of all types. And, Professional Window Washing. We ensure quality and go above and beyond each and every time.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Chimney Sweeping & Repair, Dryer Vent Cleaning, Gutter Cleaning & Repair, Window Washing & Pressurized Washing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Photos of past projects

Reviews

4.9622 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
6%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 126-150 of 622 reviews

Caroline D.
08/2014
5.0
chimney sweep, gutter cleaning
  + 0 more
He cleaned the gutters quickly and thoroughly. He was pleasant and answered all of my questions.
Description of Work: routine gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Emmy C.
08/2014
5.0
pressure washing
  + -1 more
It went very well. They were very nice. They also did my gutters. They did what I asked them to do and that was nice. They were on time. Two people came out.
Description of Work: I purchased a big deal for pressure washing services. They pressured washed the driveway and inside the garage.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Jonathan E.
08/2014
5.0
chimney sweep
  + -1 more
They were great and I would HIGHLY recommend them. They were on time, very professional, and did a great job. Made some recommendations in terms of things to watch for, but were honest in their assessment and did NOT try to upsell me a bunch of work that was not needed. Fantastic and I plan to use them for annual cleaning/servicing.
Description of Work: Chimney and fireplace inspection, cleaning, and replacement of chimney cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Fred U.
08/2014
5.0
chimney sweep, pressure washing
  + 0 more
Vinyl siding and trim dirty. Lots of mold on siding located on the northern exposure. I did not get competitive bids. I did not have time. I selected him exclusively because of his ratings on Angie's List. I just did not want to have problems. Our first date was bumped due to conflicting schedules. He was promptly back. On the day he did the wash I had to be downtown Chicago. I went ahead and had the work done even when I wasn't there. I called my wife at noon and she told me he was finished and gone. I thought ok I've washed it before myself there has to be something wrong. I came home and looked it over carefully for the missing areas. Nothing! The job was performed perfectly. The house was clean from top to bottom and no area was missed. I guess you can actually do it that fast if you know what you are doing. I was very pleased with the work. My wife said he worked hard and fast. I was impressed and very pleased with the work. I was able to trust him. I would recommend him to anyone. And yes I did have him back for another job.
Description of Work: Powerwash 1600 SF home, 1 1/2 story and 700 SF garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Bob B.
08/2014
5.0
chimney sweep
  + -1 more
Both professional and personable - highly recommend
Description of Work: chimney cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Lawrence G.
08/2014
5.0
chimney sweep
  + -1 more
The service man was very professional and finished the job quickly.
Description of Work: The service man cleaned my chimney and inspected it for damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

DARLENE R.
08/2014
5.0
pressure washing
  + -1 more
That turned out great. We had them pressure wash our back yard patio and a sidewalk. The owner and an assistant came out to do the service. The owner was very knowledgeable, courteous and I would use them agine if I needed any pressure washing done. our son even commented on how new back patio looked due to the pressure washing.
Description of Work: I purchased a Big Deal from this company for $179 for Your Choice of Pressure-Washing Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Jane P.
07/2014
5.0
chimney sweep, deck cleaning, pressure washing
  + 1 more
Provider was very responsive. Our appointment was scheduled within the week that I contacted them. Their staff arrived on time and did an outstanding job power washing our 2 story house and deck.
Description of Work: Pressure washed our house and our deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$358

Lisa H.
07/2014
5.0
pressure washing
  + -1 more
My experience was good. They were very nice to work with. There were two people here doing the work. We had no issues with them.
Description of Work: I purchased two big deals for $179 for Pressure-Washing Services. They pressure washed the entire exterior of the house, the back patio, and the front walk way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

amanda D.
07/2014
5.0
window cleaning
  + -1 more
They were very professional. I called the day before and they had an opening right away. I had several windows that I could not open and they took the time to get them open. They are nice guys and very honest. I will surely call them again and will also hire them for their other services.
Description of Work: Window Cleaning both inside and out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Sharon L.
07/2014
5.0
chimney sweep, gutter cleaning
  + 0 more
Arrived on time and even though it was somewhat rainy proceeded with the job. Cleaned gutters on 2 story house very thoroughly and left no mess.
Description of Work: Cleaned gutters on two story house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michael C.
07/2014
5.0
chimney sweep, gutter cleaning, chimney repair
  + 1 more
Very professional, knowledgeable, and courteous. No hard sales push for additional services. Let me know things I could consider doing but advised against them because the costs would far outweigh the benefits provided. Very pleased with the service.
Description of Work: 3 chimney sweeps / inspections + cleaned gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

sharon F.
07/2014
5.0
home & garage organization
  + -1 more
They were fine. They honored the Big Deal. There was nothing I disliked. They were very accommodating. They were happy to have my job because for what they got paid and what they had to do was what the deal for them so they were all smiles. They were good. It was a bad garage. It was one price for anybody's garage so if you really have a crappy garage, it was a good price.
Description of Work: They just cleaned up my garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Chris J.
06/2014
5.0
chimney sweep, gutter cleaning
  + 0 more
In a word, excellent. Todd does great work, gets the job done quickly with no hassle, and afterwards makes a point to tell you if everything looks good or if there's anything you might want to be concerned with in the future. They cleaned our gutters and noticed one of the downspouts was too close to the ground and had a tendency to clog as a result, so (with permission) they raised it up at no extra charge. Fantastic!
Description of Work: We had Todd and crew from Custom Cleaning Concepts out today to clean our gutters. We've used them in the past for chimney services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Mel L.
06/2014
5.0
chimney sweep
  + -1 more
Completed two chimneys in a quick, clean and safe manner. Post job cleanup was perfect. Without a doubt I would recommend.
Description of Work: Chimney cleaning and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

DAVID D.
06/2014
5.0
chimney sweep
  + -1 more
The technician was very nice. They got the job done in about 30 minutes. The scheduling was very good.
Description of Work: It was a Big Deal for $111 for Complete Professional Chimney Sweep & Safety Inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Lynn M.
06/2014
5.0
chimney sweep
  + -1 more
Fireplace is new but had not been used for a couple of years. So a routine check to make sure no issues before starting to use again.
Description of Work: Check fireplace/chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Joseph S.
06/2014
5.0
chimney sweep
  + -1 more
He did a great job of cleaning the chimney and explaining the facets of the chimney.
Description of Work: Cleaned the Chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Carol D.
06/2014
5.0
chimney sweep
  + -1 more
Todd explained that because of my infrequent use of the fireplace, the chimney was in good shape. He also explained that what I burned and how often the fireplace was used would determine how often the chimney should be cleaned. We discussed in detail the working of the fireplace and proper maintenance. Todd was very knowledgeable.
Description of Work: Performed a chimney sweep and cleaning/

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Jonathan S.
05/2014
5.0
chimney sweep
  + -1 more
Service was great. Worker was pleasant.
Description of Work: Clean chimney. Sealed firebox for free.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Briana V.
05/2014
5.0
chimney sweep
  + -1 more
He came and did exactly what he was contracted to do, was clean, and provided some helpful information and tips.
Description of Work: Chimney sweep and chimney evaluation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brandon N.
05/2014
5.0
chimney sweep
  + -1 more
Todd was extremely personable, courteous and informative. After cleaning and inspecting our two chimneys and helping to investigate a leak, he went over everything in detail to me. I felt that he was very honest about everything and did not recommend anything that we did not need. He also educated me a lot about our chimney and fireplace. He was very clean, laying down tarp from the front door all the way to our fireplace for inspection so as to not get anything dirty. He went above and beyond in my opinion and I would gladly use him again and/or recommend him to any friends or family. Overall, Todd provided excellent service and I highly recommend him!
Description of Work: Cleaned and inspected both chimneys as well as assist in diagnosing a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gail Y.
05/2014
5.0
chimney sweep
  + -1 more
Todd was very punctual and courteous. He did his job well, did not leave any dirt. Furthermore, he did not suggest any unneeded services. He did point out that our firebox was cracked along with our burner, but gave us information on how to fix it ourselves and save money. I would recommend his service to anyone.
Description of Work: Clean and inspect chimney and fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Nancy S.
04/2014
5.0
chimney sweep
  + -1 more
He said my chimney was quite clean and he didn't provide services that weren't necessary. So I appreciated his honesty with me and he did a good job.
Description of Work: Complete Professional Chimney Sweep and Safety Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Hilary C.
04/2014
5.0
chimney sweep, pressure washing
  + 0 more
He showed up on time, was very careful of my shrubbery and really did the best he could to make the house look less flaky. It took him quite a long time and he cleaned up afterwards.
Description of Work: My stucco house was painted poorly before I bought it--paint continually peels away and flakes off. He power washed it, to make it look better.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Contact information

3001 Still Hill Dr, Mchenry, IL 60050

www.customcleaningconcepts.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Pressure Washing,
Fireplaces,
Gutter Cleaning,
Home and Garage Organization,
Dryer Vent Cleaning,
House Cleaning,
Chimney Caps,
Floor Cleaning and Waxing,
Window Cleaning,
Masonry

FAQ

Custom Cleaning Concepts is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 4:00 PM

Custom Cleaning Concepts accepts the following forms of payment: Check,Financing Available
Yes, Custom Cleaning Concepts offers free project estimates.
Yes, Custom Cleaning Concepts offers eco-friendly accreditations.
Yes, Custom Cleaning Concepts offers a 5% senior discount.
Yes, Custom Cleaning Concepts offers emergency services.
Yes, Custom Cleaning Concepts offers warranties.
Custom Cleaning Concepts offers the following services: Chimney Sweeping & Repair, Dryer Vent Cleaning, Gutter Cleaning & Repair, Window Washing & Pressurized Washing

Contact information

3001 Still Hill Dr, Mchenry, IL 60050

www.customcleaningconcepts.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM