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Custom Cleaning Concepts

Chimney Sweep, Chimney Repair, Pressure Washing,

About us

Custom Cleaning Concepts is a multiple cleaning service company designed to benefit our clientele by saving you money and giving you the quality that is to be expected each and every time. We offer Professional Chimney Sweeping and Inspection. Dryer Vent Cleaning and Repair. Gutter Cleaning and Repair. Pressure Washing of all types. And, Professional Window Washing. We ensure quality and go above and beyond each and every time.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Chimney Sweeping & Repair, Dryer Vent Cleaning, Gutter Cleaning & Repair, Window Washing & Pressurized Washing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Photos of past projects

Reviews

4.9622 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
6%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 601-622 of 622 reviews

Valerie S.
12/2012
5.0
chimney sweep
  + -1 more
On time and efficient
Description of Work: Cleaned 2 chimneys excellent service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kelly C.
12/2012
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Custom Cleaning Concepts arrived on time and did a very thorough job. As they did their inspection, they gave me tips on how to maintain our fireplace what to watch for in the future. I would highly recommend this company.
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan M.
12/2012
5.0
home & garage organization
  + -1 more
They were good
Description of Work: I had purchased a Big Deal for Spring Garage Clean-out & Organization

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Jack G.
12/2012
5.0
chimney sweep
  + -1 more
Excellent
Description of Work: Provided a Chimney cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Thomas W.
12/2012
5.0
chimney sweep
  + -1 more
Excellent
Description of Work: Cleaned and inspected chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Becky F.
12/2012
5.0
chimney sweep
  + -1 more
It was a great experience.
Description of Work: Called up and got an appointment. Service was great, Todd came out with an associate. They cleaned and educated me about the chimney. Advised me to use seasoned firewood. But what I was most impressed was, after they were done, I asked him about one of my roof vents (not the chimney) that seemed to be missing a cap. Todd pulled the ladder off the van and went up and went up and took a look and said the vent had a mesh but no cap. He obviously did not have to take the effort the investigate a non chimney related issue. I was impressed and would definitely have them out again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Anne Marie L.
11/2012
5.0
chimney sweep, fireplaces
  + 0 more
See above comments
Description of Work: Todd and Jake cleaned out my fireplace, repaired the cracks in the mortar, gave me detailed instructions about how to keep it clean and functional and safe. They checked the cap on the roof and then also inspected the top of the second fireplace that we never use, gave me advice about the patching that needs to be done on that and replacing the current animal guard with a cap, which they estimate at about $200, if I want to do that in the spring. Very nice guys, efficient, knowledgable --- I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Dorothy M.
11/2012
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Raul V.
11/2012
5.0
chimney sweep
  + -1 more
Great
Description of Work: I was so happy with the service I got from this company, they arrived on time, explained to me what they were doing and agave me advice on what to make it more efficient and energy saving. Very polite and clean after their mess. I will recommend this company anytime. Thanks you guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Diane C.
11/2012
5.0
pressure washing, home & garage organization
  + 0 more
fine
Description of Work: cleaned and organized garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Lynne M.
11/2012
5.0
chimney sweep
  + -1 more
.
Description of Work: I purchased a Big Deal for chimney sweep and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOYCE P.
10/2012
5.0
pressure washing, home & garage organization
  + 0 more
Todd did a great job.
Description of Work: Todd was very on top of things. He was punctual and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Theodore M.
09/2012
5.0
gutter cleaning
  + -1 more
Well
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$99

JOHN E.
09/2012
5.0
pressure washing
  + -1 more
unknown
Description of Work: Worked hard did a good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jayadev A.
07/2012
4.0
pressure washing
  + -1 more
unknown
Description of Work: I purchased a coupon for a garage cleaning. All the items were removed and re-arranged as advertised. However, the pressure wash of the floor did not remove common stains, the walls were not cleaned of the spiders and webs. I had to do that myself. Bottom line is that I did not get my money's worth.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$159

Joseph C.
07/2012
5.0
pressure washing
  + -1 more
unknown
Description of Work: Garage cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Yechiel B.
07/2012
4.0
pressure washing
  + -1 more
unknown
Description of Work: Garage is much cleaner now. Still some stains on the floor. Be aware that the guys will put stuff back the way they think it should go, or where they remember they found it, but not necessary where it came from. Very pleasant, easy to deal with.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$159

Lisa K.
07/2012
5.0
pressure washing
  + -1 more
unknown
Description of Work: Emptied garage. power washed floor, replaced items. On time, polite, professional. Couldn't have been more helpful and courteous. Helped me to carry heavy garbage to curb for pick-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

PAT J.
07/2012
5.0
pressure washing
  + -1 more
unknown
Description of Work: Garage was cleaned, washed, and organized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Howard J. P.
07/2012
5.0
pressure washing
  + -1 more
unknown
Description of Work: Emptied the garage (everything on floor) swept out completly and powerwashed the floor then put everything back in a more orgainied fashon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

diane C.
05/2012
5.0
chimney sweep
  + -1 more
Very well
Description of Work: Todd and Dave were punctual, efficient and courteous. They explained there were minor prolems that probably would not need repair for several years. Not knowing anything about chimneys and never have been on I my roof I could easily have been talked into a repair. Their service was thorough and professional. I highly recommend using their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Contact information

3001 Still Hill Dr, Mchenry, IL 60050

www.customcleaningconcepts.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Pressure Washing,
Fireplaces,
Gutter Cleaning,
Home and Garage Organization,
Dryer Vent Cleaning,
House Cleaning,
Chimney Caps,
Floor Cleaning and Waxing,
Window Cleaning,
Masonry

FAQ

Custom Cleaning Concepts is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 4:00 PM

Custom Cleaning Concepts accepts the following forms of payment: Check,Financing Available
Yes, Custom Cleaning Concepts offers free project estimates.
Yes, Custom Cleaning Concepts offers eco-friendly accreditations.
Yes, Custom Cleaning Concepts offers a 5% senior discount.
Yes, Custom Cleaning Concepts offers emergency services.
Yes, Custom Cleaning Concepts offers warranties.
Custom Cleaning Concepts offers the following services: Chimney Sweeping & Repair, Dryer Vent Cleaning, Gutter Cleaning & Repair, Window Washing & Pressurized Washing

Contact information

3001 Still Hill Dr, Mchenry, IL 60050

www.customcleaningconcepts.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM