USA Moving & Storage Inc

Made arrangements to move on Sunday Dec. 11th., wife got sick and had to move the following Sunday, was no problem. Had more items than originally stated to USA movers, no questions asked. 4 guys and a truck came on time, worked 8:30 to about 6 PM, did not even take a lunch break. Everyone was professional, courteous, and very careful of our furniture. I have no problem recommending this company.

There was a major snowstorm the night before, and they were right on time. 4 men arrived before myself, and were shoveling snow from the walk while they waited for me. They carefully placed blankets on the carpet in the path to the piano, and skillfully took off a few pieces and wrapped the piano securely. They carefully put it in the truck and loaded the other items. I was moving them into storage and they re-arranged everything in my storage locker to place the piano in the back. They were very professional and fast.

A very pleasant four man crew arrived on time, shoveled, and got organized quickly. They were loaded and had me installed at my new place in 4 hours. They were careful, polite, and very helpful.

The workers were fast, efficient, courteous and careful with our belongings. They were very helpful and personable. I would definitely recommend them to anyone needing movers.

JOB 1: EXCELLENT EXPERIENCE. HAVE USED SEVERAL OTHER MOVERS IN THE PAST, BUT USA WAS BEST. CREW ARRIVED RIGHT ON TIME, WORKED RAPIDLY, FINISHED WORK IN HOUR & 1/2 LESS THAN HAD BEEN ANTICIPATED. SINCE PAYMENT WAS BY THE HOUR, THIS SAVED US $. CREW WRAPPED EVERYTHING EXTREMELY WELL (IT WAS HARD TO DIRECT WHICH ITEMS WENT INTO BSMT STORAGE & WHICH INTO APARTMENT BECAUSE COULD NOT ALWAYS TELL UNDER THE WRAP.) EXERCISED GREAT CARE IN HANDLING OF ITEMS; NOTHING WAS DAMAGED. VERY ACCOMMODATING TO OUR REQUESTS & DID MORE THAN MOST MOVERS HELPING US SET UP BEDS, ETC. SOME FOLKS COMMENTED ON LARGE AMOUNT OF TAPE, BOXES AS ADD-ONS TO PRICE, BUT THIS WAS MORE THAN MADE UP FOR BY HOW QUICKLY CREW WORKED & HOW WELL PROTECTED ITEMS WERE. JOB 2: WE HAD NO HESITATION CALLING THEM BACK BASED ON FIRST EXPERIENCE & WERE JUST AS DELIGHTED. HAD SAME CREW LEADER, SANTIAGO, AS LAST TIME. HE & HIS CREW WERE VERY EFFICIENT AS WELL AS COOPERATIVE. WOULD RECOMMEND THEM, BASED ON BOTH EXPERIENCES.

Santiago was a pleasure to work with. At $1,108.00, the job was done much cheaper than others quoted. (I will say that had we asked them to pack us as well as move us, the cost would probably have been much greater.) Ilanit was our ''moving consultant'' back at the home office. I picked up the 15 free boxes and was happy for them. The wardrobes Santiago brought were perfect for all our hanging clothes. I got them because of the high praise they got on Angie's List and will recommend them to everyone I know. The paperwork I signed at the end of the day (confirming a job well done) does mention tipping these service workers 10-15% (which I did do as we were so pleased with the work).

Movers were very careful with everything they moved. Nothing was damaged in the move. They showed up right on time, ate lunch in the van en route to our house, and were very diligent and fast in packing up the truck and unloading the truck. I would definitely use them again, and have recommended them to friends.

THE GOOD: WORKERS WERE VERY FAST, DID A GOOD JOB. SO FAR HAVEN'T FOUND ANYTHING BROKEN. THEY ARRANGED FOR 3RD TRUCK ON THE SPOT. LEFT ONE TRUCK ON SITE. DID THEIR BEST TO GET US OUT ON TIME, WITH ONE EXCEPTION. THE BAD: MATERIALS VERY EXPENSIVE--USED DISH BOXES (AT $6/EA) PACKING STUFF THAT DIDN'T REQUIRE THAT HEAVY OF A BOX. (I THINK MAYBE THEY RAN OUT OF THE CORRECT CHEAPER BOXES.) UNDERQUOTED JOB BY OVER $2000 (QUOTE WAS $3-3500). ALTHOUGH WE PROVIDED PMT EXACTLY AS REQUESTED, BUT THEY SEEMED DISPLEASED THAT WE WEREN'T PREPARED TO PAY MORE BY CASHIERS CK (DIDN'T GIVE 1ST DAY COST UNTIL AFTER BANKS WERE CLOSED). ARRIVED VERY LATE SECOND DAY (9 AM INSTEAD OF 6-7 AS THEY TOLD ME)--NEARLY CAUSED US TO MISS OUR CLOSING (THEY WERE AWARE OF TIME CONSTRAINTS). TIP AMOUNT RECOMMENDATION ON FORM--AFTER PAYING OVER $5500 ON AN IN TOWN MOVE, WE WEREN'T PREPARED TO TIP THAT MUCH.

THIS WAS ONE OF THE BEST EXPERIENCES I'VE EVER HAD WITH ANY COMPANY IN MY LIFE. THESE GUYS WERE ON-TIME, POLITE, CARING (BABY AND PETS), CAREFUL, HARD-WORKING AND METICULOUS. I WOULD RECOMMEND THEM FOR ANYONE IN THE FUTURE. I WAS AMAZED THEY WERE WILLING TO TAKE EVERYTHING APART AND PUT IT ALL BACK TOGETHER FOR US. NOT TO MENTION THEY HAD TO MOVE EVERYTHING DOWN A FLIGHT OF STAIRS AND ONLY MADE ONE VERY MINOR SCRATCH ON THE WALLS. EVERY WORKER WAS COURTEOUS, AND THEY WERE ALL HARD-WORKING BUT STILL CAREFUL TO COVER EVERY INCH OF EVERY PIECE OF FURNITURE, AND DIDN'T COME CLOSE TO BREAKING ANYTHING OR DAMAGING WALLS OR ANYTHING ELSE. I DON'T THINK MOVERS CAN GET BETTER THAN THIS! A+++++

THE WORKERS WERE EXTREMELY COMPETENT AND EFFICIENT. THEY ASKED FOR AND FOLLOWED INSTRUCTIONS CAREFULLY AND WORKED VERY FAST. THEY WERE POLITE, INTELLIGENT, AND HELPFUL. EVERYTHING WENT VERY SMOOTHLY FROM BEGINNING TO END.

USA MOVING SENT A CREW OF 5 STURDY AND HARD WORKING MEN TO WRAP, PACK, AND LOAD THE CONTENTS OF THE HOUSE. THEY MOVED QUICKLY, EFFICIENTLY, AND CAREFULLY. EVERY PIECE OF FURNITURE WAS WRAPPED IN MOVING BLANKETS. THEY PLACED THEM AS PER INSTRUCTION IN THE APPROPRIATE ROOMS. THE MOVE WAS COMPLETED WITH TWO TRUCKS IN 7 HOURS. THINGS THAT WILL HELP IN THE FUTURE: TELL THEM TO PLACE ''LABEL OUT'', ''DON'T SET ON OR IN FRONT OF HEAT REGISTERS AND LEAVE A PATH SO THAT YOU CAN GET TO OUTLETS, WALL SWITCHES AND ANY BOX. THIS COMPANY DESERVES A SPECIAL MARK FOR PATIENCE. WE CHANGED THE MOVE DATE TWICE AND THEY WERE ABLE TO ACCOMMODATE.

THIS WAS THE BEST MOVING EXPERIENCE WE HAVE EVER HAD! WE HAD LOTS OF HEAVY FURNITURE AND A LARGE AMOUNT OF FRAGILE GLASSWARE...THERE WAS NOT ONE INCIDENT OF DAMAGE...REMARKABLE! ON THE DAY OF PACKING, 5 GUYS SHOWED UP AT 8:30AM(ON-TIME) AND WORKED NON-STOP, UNTIL THEY FINISHED AROUND 5:00PM. THEY WERE NEAT, POLITE AND ASKED QUESTIONS REGARDING THE ITEMS THEY WERE PACKING AND THE FURNITURE THEY WERE WRAPPING. SIX GUYS SHOWED UP THE NEXT DAY FOR THE ACTUAL MOVE. THEY LOADED, TRANSPORTED, UNLOADED, SET-UP THE FURNITURE, CLEANED-UP AND WERE FINISHED BY 2:30PM. CUSTOMER SERVICE PERSONNEL ASSISTED IN THE INITIAL ESTIMATE, CONFIRMATION AND POST MOVE FOLLOW-UP...COULDN'T ASK FOR MORE. THE ACTUAL COST WAS VERY CLOSE TO THE INITIAL ESTIMATE. WOULD HIGHLY RECOMMEND TO ANYONE CONSIDERING A MOVE!

THE MOVERS WERE EXCELLENT. THE DRIVER/SUPERVISOR WAS VERY POLITE AND EXTREMELY HELPFUL. THEY WERE ON TIME AND THEY WORK FAST AND EFFICIENT. ILANIT, THEIR OFFICE MANAGER WAS REALLY POLITE, INFORMATIVE AND UNDERSTANDING OF US CHANGING THE DATE. I TIPPED THEM AN EXTRA $50.00 AND BOUGHT THEM DOUGHNUTS AND COFFEES.

RESPONSIVE TO SETTING UP MOVING DATES, INTERNET FRIENDLY! COUPON WASN'T THAT VALUABLE, VERY FRIENDLY MOVERS, MORE CAREFUL THAN THE 8 MOVERS I HAVE USED IN THE PAST 6 YEARS, TAKES THEIR BUSINESS SERIOUSLY, THE EMPLOYEES HELPED THEMSELVES TO MY SODA WITHOUT ASKING AND LEFT THE GARBAGE IN THE ALLEY! SINCE THEY WERE PACKING, I HAD TO FOLLOW THEM AROUND TO REMIND THEM TO PACK EVERYTHING, THEY WERE BURNED OUT I GUESS AND NOT SEEING THE REMAINING STUFF..WHILE OTHER EMPLOYEES STOOD THERE LIKE THEY WERE DONE AND IT WAS TIME TO GO TO THE NEXT HOUSE. I WOULD DEFINITELY USE THEM AGAIN BECAUSE THEY WERE THE BEST THAT I HAVE USED.

SETTING UP THE MOVE WITH THE MOVE COUNSELOR WAS FLAWLESS. ALTHOUGH WE RAN INTO SOME ISSUES WITH OUR SELLERS, ILANIT WAS ABLE TO ACCOMMODATE ALL THE CHANGES. SHE WAS FANTASTIC TO WORK WITH. ON MOVING DAY, A TEAM OF FOUR GUYS ARRIVED ON TIME AND WORKED NON-STOP FOR 6 HOURS. IT WAS AMAZING BECAUSE THE MOVE WAS FROM A 4TH FLOOR WITH NO ELEVATOR! THE GUYS WERE VERY CAREFUL TO WRAP UP ALL THE FURNITURE. HOWEVER, THE MOST AMAZING THING WAS THAT THEY DID NOT TAKE ANY BREAKS AND THEY WORKED DILIGENTLY THE WHOLE TIME. THIS WAS NO EASY TASK CONSIDERING WE WERE MOVING FROM A 4TH FLOOR WITHOUT AN ELEVATOR. IN ADDITION, WE ARE ABOUT 90% UNPACKED AND HAVE NOT FOUND 1 BROKEN OR DAMAGED ITEM. THE GUYS WERE JUST GREAT! WE HAD NEVER USED A MOVING COMPANY BEFORE AND HAD SOME TREPIDATION HOWEVER USA MOVING AND STORAGE PROVED TO US THAT IT WAS THE RIGHT DECISION! I WOULD GLADLY RECOMMEND THEM AS A MOVING COMPANY.

THEY WERE JUST AMAZING. FROM THE INITIAL PHONE CALLS DOWN TO THE LAST ITEMS MOVED FROM THE TRUCK. THEY CAME ON TIME AND WORKED FULL BLAST FOR NEARLY 12 HOURS WITH BARELY A BREAK. WE MISJUDGED THE AMOUNT OF THINGS WE WERE MOVING AND DIDN'T GET EVERYTHING PACKED WHEN THEY ARRIVED. THEY REALLY SAVED US, AS THEY PACKED UP LOOSE ITEMS IN BOXES AND NEVER SKIPPED A BEAT. I HAD A PIANO INCLUDED AND IT ARRIVED IN PERFECT SHAPE. I CAN'T IMAGINE A MOVER BEING ANY BETTER THAN THIS AND MY WIFE AND I WERE SO IMPRESSED THAT WE STILL ARE TALKING ABOUT THEM, 5 DAYS LATER! NOTHING WAS BROKEN. THEY DID A FIRST CLASS JOB IN EVERY WAY. THEY MADE THE PROCESS VERY EASY AND I FELT A GREAT DEAL OF SUPPORT FROM THEM.

THE MOVERS WERE GREAT. WE HAD SOME VERY LARGE PIECES THAT REQUIRED THEM TO REMOVE AN UPSTAIRS WINDOW AND THEY GOT ALL THE STUFF IN WITHOUT ANY PROBLEMS.

JAVIER WAS THE PERSON IN CHARGE AND HE WAS SO PROFESSIONAL, RESPECTFUL AND HARDWORKING. ALL 5 OF THE OTHER GUYS ON EACH DAY WERE ALSO VERY HARDWORKING AND RESPECTFUL. THEY FLEW THROUGH THEIR WORK, ESPECIALLY ON THE MOVING DAY SINCE THEY PREPARED FOR THE MOVE SO WELL ON THE PACKING DAY. THEY ARRIVED AT THE EARLY PART OF THE WINDOW THEY HAD GIVEN ME ON BOTH DAYS. THEY DID NOT EVEN BREAK FOR LUNCH, ALTHOUGH I OFFERED THEM THE OPPORTUNITY. I WAS EXTREMELY PLEASED WITH MY EXPERIENCE WITH THIS COMPANY. NOTHING WAS BROKEN AND THE MOVE WENT SMOOTHLY. THE PRICE OF THE MOVE ITSELF SEEMED VERY REASONABLE, WHILE THE PRICE OF THE PACKING WAS A BIT HIGH. BUT WE KNOW THAT THE MOVE WAS MADE MORE EFFICIENT BECAUSE THEY PACKED.

ALL PERSONNEL WERE COURTEOUS, NEAT AND WORKED RAPIDLY. I WAS PLEASED AND CONSIDER IT THE MOST PAINLESS MOVE I'VE EXPERIENCED.

THE MOVERS ARRIVED ON TIME AND FINISHED THE PACKING RAPIDLY AND EFFICIENTLY. THE CREW USED INGENUITY IN MANEUVERING SOME LARGE PIECES THROUGH NARROW OPENINGS IN THE NEW APARTMENT. THEY MOVED ITEMS AND BOTH APARTMENTS WERE ALL KEPT SAFE WITH NO SIGNIFICANT DAMAGE UNCOVERED (YET, WE HAVE NOT FINISHED UNPACKING). THE JOB TOOK A GOOD BIT LONGER THAN ESTIMATED AND THE COST OF PACKING MATERIALS WAS NOT AS CLEARLY FIGURED INTO THE OVERALL COST OF THE MOVE AS IT MIGHT HAVE BEEN.

THESE GUYS WERE GREAT. WHEN THEY SHOWED UP (ON TIME) I HADN'T FINISHED PACKING. THEY STARTED BY MOVING WHAT I HAD PACKED + THE FURNITURE. WHEN THEY HAD FINISHED WITH EVERYTHING, THEY HELPED ME FINISH UP WITH THE KITCHEN. THEY WERE DEFINITELY PREPARED. THE WHOLE MOVE TOOK 4 HOURS. NOTHING BROKEN, NOTHING WAS MISSING. PROFESSIONAL AND COURTEOUS.

ON TIME, VERY CAREFUL, VERY FAST, GOOD CREW.

THIS SERVICE ALONE WAS WORTH THE PRICE OF OUR ANGIE'S LIST MEMBERSHIP! FIVE YEARS PRIOR OUR AWFUL MOVERS BROKE THINGS (FOR WHICH WE WERE NEVER COMPENSATED), BANGED THINGS UP, AND WORKED PAINFULLY SLOW. IT WAS A TERRIBLE EXPERIENCE FOR US AND WE DIDN'T WANT TO REPEAT IT. USA MOVING WAS INCREDIBLY HELPFUL FROM START (TALKING ON THE PHONE WITH ILINIT) TO THE VERY LAST ITEM PLACED IN OUR NEW HOME! THE MOVERS FROM USA MOVING WORKED HARD AND QUICKLY - TRULY HUSTLING THE WHOLE DAY. THEY WORKED WELL AS A TEAM AND WERE UPBEAT IN THE MIDST OF A GRUELING JOB. THEY WRAPPED OUR FURNITURE EXTREMELY THOROUGHLY. WE HAD NOTHING BREAK AND NOT EVEN AS MUCH AS A SCRATCH ON ANYTHING!! PAINTINGS LEFT ON THE WALLS WERE CAREFULLY BOXED/PACKED. THEY WERE THOROUGH, PROFESSIONAL, COURTEOUS, CONSCIENTIOUS AND HARD WORKING. WHILE IT TURNED OUT TO COST QUITE A BIT MORE THAN THE ESTIMATE, IT WAS WORTH EVERY PENNY. THEY MADE OUR MOVE STRESS FREE AND EASY. WE WILL RECOMMEND THEM TO EVERYONE WE KNOW! IMPRESSIVE!!!!

EXCELLENT EXPERIENCE. ADMINISTRATIVE PEOPLE HELPING TO PLAN THE MOVE WERE PLEASANT AND ACCOMMODATING. INFO SHEETS SENT AHEAD OF TIME VIA E-MAIL. WORKERS WERE ON TIME. WORKERS WORKED EFFICIENTLY MAKING SURE THAT ALL FURNITURE, PAINTINGS, AND OTHER FRAGILE ITEMS WERE WELL WRAPPED AND TAPED TO ENSURE THAT NOTHING WAS DAMAGED.

THEY SAID THAT THEY WOULD ARRIVE BETWEEN 8-9 AM; THEY WERE AT MY DOOR AT 7:55 AM. FOUR MEN, CLEARLY EXPERIENCED, VERY CAREFUL WITH ALL OF MY THINGS, THOROUGH AND QUICK. THEY SAID THEY WOULD BRING WARDROBE BOXES AND THEY DID. OVER ALL - THEY WERE GREAT. MY ONLY COMPLAINT WOULD BE THAT 3 OF THE 4 OF THE MEN DID NOT SPEAK ENGLISH, AND THE ONE MAN WHO WAS IN CHARGE ONLY SPOKE A LITTLE ENGLISH. I WOULD HAVE LIKED TO COMMUNICATE WITH THEM MORE EASILY, ESPECIALLY AS THEY WERE MOVING THINGS INTO MY NEW HOUSE - THAT WAS STRESSFUL. BUT OTHERWISE, A REALLY GREAT EXPERIENCE. I WOULD DEFINITELY USE THEM AGAIN WITHOUT HESITATION.